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Comfort Suites University Area

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52939 US 933 North, South Bend, IN 46637
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Comfort Suites University Area
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Comfort Suites University Area
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105 reviews from our community

Traveler rating
    37
    29
    18
    13
    8
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47
22
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Omaha, Nebraska
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Our room was clean but needed updating. The location was good. When we walked in our room, the A/C was running full blast. I think I could see my breath!! The breakfast was nothing more than ordinary.

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to respond. In the coming months we will be begin a refresh of our lobby and public areas and then move into our guest bathrooms. Our breakfast is constantly evolving and looking for ways to improve our quality and content. Thank you for staying with us. More 

Wellfleet, Massachusetts
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a couple nights mid May 2015. Very short drive to Notre Dame where the tournament was. Starbucks and restaurants almost on property. 1 min. walk located between hotel and main road. Hotel staff was middle of the road nothing bad nothing super great. I stayed on the second floor. King bed with fold out couch. Nice... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to offer your experience on your stay. We appreciate you taking the time. More 

Janesville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

We stayed here for my daughter's wedding. The first room we got had an actual hole in the floor that you could step on and the floor sunk down about 2 inches and made a big gap against the wall! We changed rooms and that room had mold growing on the caulk around the shower. The bathroom sink in the... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I am sorry to hear about the inconveniences you encountered recently. Some of the issues were caused by rooms coming back on market that had been and were to continue off market as room 300 was supposed to be off market while they continue the repair on the outside wall of the building and reinforce the floor joists as was... More 

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Metro Minneapolis-Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night just passing through the area. It was the nicest "looking" hotel in this particular area, but I wasn't super impressed once we got in. It has a nice surface appearance, but once you get looking beyond the surface it's not great. The room needed vacuuming and a good bathroom scrubbing, the mattresses need an... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We appreciate your comments and like you to know that we will be doing some upgrades in the coming months to our hallways and public areas as well as giving our bathrooms a much needed enhancement to a more spa like feel. More 

1 review
2 of 5 stars Reviewed 4 weeks ago

At first look everything looked clean and nice but then walking into the bathroom I noticed that the calking around the bathtub was discolored, and separating from the tub and wall, there was also dirt accumulatrd in the corners. This type of thing grosses me out and is a quick fix and should be taken care of. Then at about... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I am so sorry to hear about the issue you had with your room location. Yes, you should have been made aware that there would be a meeting going on. We will use this situation as a training session for our front desk staff. I guess we take for granted our meetings and room placement and we need to do... More 

Top Contributor
76 reviews 76 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In this day of age, when internet is paramount to the traveler, it is very bad here. You cannot stream anything. And THAT has become standard at most hotels. The hotel is run down. And I'm Guessing that the choices here in South Bend are limited. BUT one should never pay a lot to stay here. Especially what they advertise... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I am sorry to hear about your concerns on your recent stay. Generally our HSIA is more than sufficient to handle streaming and will get with our provider and see what the issue could have been during your stay. We have addressed your concerns with our housekeeping staff. I do apologize for any inconvenience this may have caused. More 

Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

If you are looking for a hotel/motel close to Notre Dame, it is convenient. And the Airport is only 10 minutes away. Rooms are very spacious. Property is well kept. Staff is very friendly and helpful. Lots of parking. Not much to choose from in terms of restaurants (other than fast food) in the immediate vicinity but you can find... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

It is always a pleasure when you can recognize our staff as it is what can set us apart from our competitors. We look forward to hopefully seeing you again in the future and appreciate you taking the time to express your feelings on your recent stay. More 

Suffield, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

I have stayed at this hotel in the past when visiting South Bend and found it to be quiet with an accommodating staff. Breakfast buffet is adequate (nothing special) and Bonnie who oversees it several mornings each week is super. When you just need a quiet place to stay this fits the bill.

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for recognizing Bonnie and our staff. We appreciate you taking the time to comment on your stay. More 

1 review
5 of 5 stars Reviewed March 2, 2015

The Comfort Suites is a immaculately clean hotel that is perfectly located to the downtown area, University of Notre Dame, the airport and the toll road for those coming in from Chicago. The staff was friendly and took care of all our needs and had a answer for every questions. This will definitely be my hotel of choice next time... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to share your generous comments. It was a pleasure to work with you and your group and hope to continue this relationship. More 

Chicago, Illinois
Top Contributor
135 reviews 135 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed February 11, 2015

Nice staff (especially Bonnie in the breakfast area who couldn't be more wonderful) and a fair enough hotel, but the multifarious marks on the walls defy explanation. Some fresh paint would absolutely help move the overall ranking towards average, however the multiple blemishes to the walls are the most significant demerit. A second setback is the disgusting south exit stairwell... More 

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We want to thank you for taking the time to post your comments. The great comments regarding our staff are greatly appreciated. The hallways and elevator landing areas have been redone. Our rooms are in the process of being painted and touched up from the scars on the walls. 2015 will hopefully bring additional upgrades to our bathrooms and public... More 

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