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Comfort Suites University Area

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52939 US 933 North, South Bend, IN 46637
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Comfort Suites University Area
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Kansas City, Missouri
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff were very friendly and helpful. The laundry room was clean and the room we stayed in was very nice and modern. The jacuzzi tub was very nice. This hotel is near the university, the interstate, and close to lots of restaurants and gas stations.

Was this review helpful? Yes
Portage, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

It is unfortunate - but needs to be said. Upon checking into the hotel and being given our room, we went into the room. There were blood stains on the bed covers and a urine stain on the mattress when searching a little further. Further, there were a few clothing price tags on the floor. We turned around and left.

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I sincerely want to apologize for what you encountered and have you know this is NOT the normal for our hotel. I have brought this situation to the attention of our housekeeping staff and thank you for taking the time. More 

Travelers are raving about these South Bend hotels

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Everyone was very friendly. The breakfast was great. Great variety from eggs to cereal. Prefect for the price We drove around to find something to eat. We at on the Norte Dame campus. At legends of Norte Dame. Great food

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to respond to your stay with us. Our location close to Notre Dame is one of our biggest assets. I want to thank you for commenting on our breakfast. We hope to see you again in the future. Go Irish! More 

Washington, Pennsylvania
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I will say it's a good location and dog friendly which is nice. There's also a little dog area with grass and poop bags and a trash can. The bed was comfortable and they have 2 different sets of pillows; firm and soft for your comfort level. Since our room was dog friendly, there were stains all over the carpet.... More 

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We appreciate your taking the time to inform us of your stay. Being a pet owner and travelling with our pets we know how important it is to feel comfortable with your pet. We hope to see you again in the future. I have addressed the public restroom situation with our maintenance and housekeeping staff. More 

Decatur, Illinois
1 review
3 of 5 stars Reviewed May 29, 2015

This has been our regular hotel in the South Bend area for several years... About once a month when visiting family. It is convenient, has Starbucks & several casual eating places adjacent, has a friendly staff and is pet-friendly. Because of its proximity to Notre Dame it stays busy all the time, so it is getting a little worn and... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I want to take this opportunity to apologize for the inconvenience you encountered during your recent stay. Our stayover guests are serviced after all the checkouts are completed and we were a bit short staffed during your stay. We only have a few handicap accessible rooms and only 2 of those offer the step in shower. We will use this... More 

Omaha, Nebraska
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 24, 2015

Our room was clean but needed updating. The location was good. When we walked in our room, the A/C was running full blast. I think I could see my breath!! The breakfast was nothing more than ordinary.

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to respond. In the coming months we will be begin a refresh of our lobby and public areas and then move into our guest bathrooms. Our breakfast is constantly evolving and looking for ways to improve our quality and content. Thank you for staying with us. More 

Wellfleet, Massachusetts
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed here for a couple nights mid May 2015. Very short drive to Notre Dame where the tournament was. Starbucks and restaurants almost on property. 1 min. walk located between hotel and main road. Hotel staff was middle of the road nothing bad nothing super great. I stayed on the second floor. King bed with fold out couch. Nice... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to offer your experience on your stay. We appreciate you taking the time. More 

Janesville
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 19, 2015

We stayed here for my daughter's wedding. The first room we got had an actual hole in the floor that you could step on and the floor sunk down about 2 inches and made a big gap against the wall! We changed rooms and that room had mold growing on the caulk around the shower. The bathroom sink in the... More 

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GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I am sorry to hear about the inconveniences you encountered recently. Some of the issues were caused by rooms coming back on market that had been and were to continue off market as room 300 was supposed to be off market while they continue the repair on the outside wall of the building and reinforce the floor joists as was... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 2, 2015

We stayed here for one night just passing through the area. It was the nicest "looking" hotel in this particular area, but I wasn't super impressed once we got in. It has a nice surface appearance, but once you get looking beyond the surface it's not great. The room needed vacuuming and a good bathroom scrubbing, the mattresses need an... More 

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We appreciate your comments and like you to know that we will be doing some upgrades in the coming months to our hallways and public areas as well as giving our bathrooms a much needed enhancement to a more spa like feel. More 

1 review
2 of 5 stars Reviewed April 28, 2015

At first look everything looked clean and nice but then walking into the bathroom I noticed that the calking around the bathtub was discolored, and separating from the tub and wall, there was also dirt accumulatrd in the corners. This type of thing grosses me out and is a quick fix and should be taken care of. Then at about... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I am so sorry to hear about the issue you had with your room location. Yes, you should have been made aware that there would be a meeting going on. We will use this situation as a training session for our front desk staff. I guess we take for granted our meetings and room placement and we need to do... More 

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