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Comfort Suites University Area

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52939 US 933 North, South Bend, IN 46637
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Comfort Suites University Area
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112 Reviews from our TripAdvisor Community

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Traveler rating
    40
    29
    20
    15
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Marion, Ohio
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this very clean and stylish hotel on Friday July 17 2015. I went out and got really drunk and the next morning, I didn't know where my car and car keys were at. The front desk manager contacted police for me and because of all his help, I found my car and keys and was able to... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to relate your recent experience with us. Our staff tries to go the extra mile and we appreciate it when they are recognized. More 

Adrian, Michigan
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room was extremely cold when I checked in. Very loud thumping and banging noises coming from room above my room. Re-located to top floor end of hall at 10:30 at night so I could get to sleep. Room I moved to also was extremely cold, had to turn on the heat. Noises from the room next to me, and what... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We appreciate your taking the time to inform us of your stay. I agree it is a shock to walk into a room that is like a refrigerator. We will talk to our housekeeping staff about that. More 

Travelers are raving about these South Bend hotels

Kansas City, Missouri
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff were very friendly and helpful. The laundry room was clean and the room we stayed in was very nice and modern. The jacuzzi tub was very nice. This hotel is near the university, the interstate, and close to lots of restaurants and gas stations.

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We appreciate your taking the time to post about your recent stay. We will pass your positive comments on top our staff and appreciate your hospitality and hope to see you again More 

Portage, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 28, 2015

It is unfortunate - but needs to be said. Upon checking into the hotel and being given our room, we went into the room. There were blood stains on the bed covers and a urine stain on the mattress when searching a little further. Further, there were a few clothing price tags on the floor. We turned around and left.

Was this review helpful? Yes 2
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I sincerely want to apologize for what you encountered and have you know this is NOT the normal for our hotel. I have brought this situation to the attention of our housekeeping staff and thank you for taking the time. More 

2 reviews
5 of 5 stars Reviewed June 12, 2015

Everyone was very friendly. The breakfast was great. Great variety from eggs to cereal. Prefect for the price We drove around to find something to eat. We at on the Norte Dame campus. At legends of Norte Dame. Great food

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to respond to your stay with us. Our location close to Notre Dame is one of our biggest assets. I want to thank you for commenting on our breakfast. We hope to see you again in the future. Go Irish! More 

Washington, Pennsylvania
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 11, 2015

I will say it's a good location and dog friendly which is nice. There's also a little dog area with grass and poop bags and a trash can. The bed was comfortable and they have 2 different sets of pillows; firm and soft for your comfort level. Since our room was dog friendly, there were stains all over the carpet.... More 

Was this review helpful? Yes 2
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

We appreciate your taking the time to inform us of your stay. Being a pet owner and travelling with our pets we know how important it is to feel comfortable with your pet. We hope to see you again in the future. I have addressed the public restroom situation with our maintenance and housekeeping staff. More 

Decatur, Illinois
1 review
3 of 5 stars Reviewed May 29, 2015

This has been our regular hotel in the South Bend area for several years... About once a month when visiting family. It is convenient, has Starbucks & several casual eating places adjacent, has a friendly staff and is pet-friendly. Because of its proximity to Notre Dame it stays busy all the time, so it is getting a little worn and... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I want to take this opportunity to apologize for the inconvenience you encountered during your recent stay. Our stayover guests are serviced after all the checkouts are completed and we were a bit short staffed during your stay. We only have a few handicap accessible rooms and only 2 of those offer the step in shower. We will use this... More 

Omaha, Nebraska
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2015

Our room was clean but needed updating. The location was good. When we walked in our room, the A/C was running full blast. I think I could see my breath!! The breakfast was nothing more than ordinary.

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to respond. In the coming months we will be begin a refresh of our lobby and public areas and then move into our guest bathrooms. Our breakfast is constantly evolving and looking for ways to improve our quality and content. Thank you for staying with us. More 

Wellfleet, Massachusetts
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed here for a couple nights mid May 2015. Very short drive to Notre Dame where the tournament was. Starbucks and restaurants almost on property. 1 min. walk located between hotel and main road. Hotel staff was middle of the road nothing bad nothing super great. I stayed on the second floor. King bed with fold out couch. Nice... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

Thank you for taking the time to offer your experience on your stay. We appreciate you taking the time. More 

Janesville
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 19, 2015

We stayed here for my daughter's wedding. The first room we got had an actual hole in the floor that you could step on and the floor sunk down about 2 inches and made a big gap against the wall! We changed rooms and that room had mold growing on the caulk around the shower. The bathroom sink in the... More 

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites University Area, responded to this review

I am sorry to hear about the inconveniences you encountered recently. Some of the issues were caused by rooms coming back on market that had been and were to continue off market as room 300 was supposed to be off market while they continue the repair on the outside wall of the building and reinforce the floor joists as was... More 

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