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All 31 South Bend hotels

Comfort Suites

2.0 of 5 Hotel   |   52939 US 933 North, South Bend, IN 46637
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69%
Ranked #14 of 31 hotels in South Bend
A recent review
5 of 5 stars reviewed 5 days ago
Jenny G chicago
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91 people have reviewed this hotel

Traveler rating
    36
    22
    15
    11
    7
See reviews for
42
20
6
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
chicago
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The price was very reasonable for a large room with great amenities. We had a decent breakfast in the morning. The room was clean and the staff we met were very helpful. We were just stopping briefly on a road trip so we checked in very late and left mid-morning. Super easy access on and off I-80.

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your positive comments with us. Our location and our staff make us the positive choice for many travelers. More

Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is the first and last time we will stay at this dirty, worn, poor managed hotel. Carpet in lobby and hallways bunched up making a terrible trip hazard. Hallways, lobby, carpeting, room doors dirty. Way overpriced although we would not stay again at any price. .

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

I am sorry to hear of your concerns during your recent stay. We are well aware of the condition of our hallway carpeting and are in the midst of having the issue resolved. The carpet has been picked and a bid has been let out for the install of the new carpet. We hope to have our public areas updated... More

Ft. Wayne
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here for the first time on a business trip. The room rate was very affordable and was within my budget. The hotel was right down the road from Notre Dame where I had meetings at the next day. The hotel room was exceptionally clean and the service was top notch. Every time I walked by an employee they... More

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GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Our team appreciates you taking the time to share your recent stay with others. It is especially heartwarming when individual employees and staff are recognized. We will pass your kind comments on to Bonnie Moore in Breakfast as well as our entire staff. In this day and age when most hotels offer the same amenities it is the hotel staff... More

Campbell Hill
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This motel is either brand new or exceptionally well kept. Everything was clean and very well maintained. The breakfast was very good. The staff was very friendly and helpful. Nice pool area and workout area. The area around the motel is under construction so finding the motel is a little difficult but it's worth the trouble when you find it.... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review. We hope to see you again in the near future. More

Bloomington, Indiana
Top Contributor
62 reviews 62 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2014

We had not stayed at this Comfort Suites for quite a few years & it was pretty "used" the last time we stayed. But this time it has been remodeled nicely - room was clean, modern, nice. We had a pet friendly room near an exit on ground floor. The breakfast was well-stocked with 2 ladies making sure I had... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thanks for the terrific response and glad to see that you enjoyed your stay. We have some more exciting updates coming in the next year and hope to see you again. We will pass your kind words on. More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

I recently stayed at this property, and was very disappointed with overall conditions of the property, the cleanliness of the room, and my interactions with staff. Upon our check in, my children and I were greeted with a damp foul carpet smell, once we checked into our rooms, we we were getting ready for bed we found women's underwear stuck... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

I am sorry to hear of your displeasure with your stay. As I mentioned on our phone conversation I had been out of the hotel for several days due to illness and thus the less than rapid response to your concerns. Your concerns were addressed with both our housekeeping and maintenance departments. More

Detroit, MI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2014

I would stay again. The hotel and room were clean. Housekeeping was polite, friendly and efficient. The common areas are showing signs of wear and need to at least be repaired it not replaced/redone. Breakfast was decent and the fresh Dunkin' Donuts brought in from across the lot are a welcome addition to the normal fare. They also did a... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to generate a review of our hotel. It is so nice to have our employees recognized for their friendliness and helpfulness. In this day and age when all hotel are offering the basic same amenities it is our employees who set us apart from the competition. The items you mentioned of concern are being... More

Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 25, 2014 via mobile

This property is really showing its age. The carpets in the hallways are coming up - causing people to trip, dirty and stained. The room was old with dirty marked up walls, mildew on the shower, blood-like stains of the floor (see pics). My daughter's volleyball team was staying here for a weekend tourney so we wanted to stay with... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, Manager at Comfort Suites, responded to this review

Your comments are important to us. In regards to our hallway carpeting and walls we are awaiting the funds to be released for this project as they are on our capital expense list for this year. Our brand standards limit us on the type of egg items we can rotate in and out of our menu, we do our best... More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2014

I've stayed here a few times already for my business travel and it is always a pleasure. The hotel is clean and comfortable with large, spacious rooms. The beds are comfortable and I always manage to get a good night's rest here. The hotel offers a free breakfast in the morning, which is standard fare food for the choice hotel... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Your comments are greatly appreciated and it is nice when people appreciate the hard work you put in to make a stay enjoyable. We will pass the comments on to all our staff. More

Warsaw, Indiana
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2014

I'm surprised by some of the negative reviews. Yes, some of the hotel could use some updating (the hallway carpets and wallpaper) but on the whole for the price, this was a very pleasant and quiet stay. The bed was very comfortable and I especially liked the choice of soft or firm pillows, ( a too firm pillow can ruin... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Your gracious review of our hotel is greatly appreciated. Our ultimate goal is customer satisfaction and glad that we were able to provide that to you. We our working to get our common area hallways upgraded yet this year. We look forward to seeing you again in the near future. More

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Additional Information about Comfort Suites

Address: 52939 US 933 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in South Bend
Hotel Class
Number of rooms
135

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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