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All 31 South Bend hotels

Comfort Suites

2.0 of 5 Hotel   |   52939 US 933 North, South Bend, IN 46637
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68%
Ranked #16 of 31 hotels in South Bend
A recent review
4 of 5 stars Reviewed June 3, 2014
Jeana K Bloomington, Indiana
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87 people have reviewed this hotel

Traveler rating
    33
    22
    15
    11
    6
See reviews for
40
19
6
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Bloomington, Indiana
Top Contributor
59 reviews 59 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2014

We had not stayed at this Comfort Suites for quite a few years & it was pretty "used" the last time we stayed. But this time it has been remodeled nicely - room was clean, modern, nice. We had a pet friendly room near an exit on ground floor. The breakfast was well-stocked with 2 ladies making sure I had... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thanks for the terrific response and glad to see that you enjoyed your stay. We have some more exciting updates coming in the next year and hope to see you again. We will pass your kind words on. More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

I recently stayed at this property, and was very disappointed with overall conditions of the property, the cleanliness of the room, and my interactions with staff. Upon our check in, my children and I were greeted with a damp foul carpet smell, once we checked into our rooms, we we were getting ready for bed we found women's underwear stuck... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

I am sorry to hear of your displeasure with your stay. As I mentioned on our phone conversation I had been out of the hotel for several days due to illness and thus the less than rapid response to your concerns. Your concerns were addressed with both our housekeeping and maintenance departments. More

Detroit, MI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2014

I would stay again. The hotel and room were clean. Housekeeping was polite, friendly and efficient. The common areas are showing signs of wear and need to at least be repaired it not replaced/redone. Breakfast was decent and the fresh Dunkin' Donuts brought in from across the lot are a welcome addition to the normal fare. They also did a... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to generate a review of our hotel. It is so nice to have our employees recognized for their friendliness and helpfulness. In this day and age when all hotel are offering the basic same amenities it is our employees who set us apart from the competition. The items you mentioned of concern are being... More

Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 25, 2014 via mobile

This property is really showing its age. The carpets in the hallways are coming up - causing people to trip, dirty and stained. The room was old with dirty marked up walls, mildew on the shower, blood-like stains of the floor (see pics). My daughter's volleyball team was staying here for a weekend tourney so we wanted to stay with... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, Manager at Comfort Suites, responded to this review

Your comments are important to us. In regards to our hallway carpeting and walls we are awaiting the funds to be released for this project as they are on our capital expense list for this year. Our brand standards limit us on the type of egg items we can rotate in and out of our menu, we do our best... More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2014

I've stayed here a few times already for my business travel and it is always a pleasure. The hotel is clean and comfortable with large, spacious rooms. The beds are comfortable and I always manage to get a good night's rest here. The hotel offers a free breakfast in the morning, which is standard fare food for the choice hotel... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Your comments are greatly appreciated and it is nice when people appreciate the hard work you put in to make a stay enjoyable. We will pass the comments on to all our staff. More

Warsaw, Indiana
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2014

I'm surprised by some of the negative reviews. Yes, some of the hotel could use some updating (the hallway carpets and wallpaper) but on the whole for the price, this was a very pleasant and quiet stay. The bed was very comfortable and I especially liked the choice of soft or firm pillows, ( a too firm pillow can ruin... More

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GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Your gracious review of our hotel is greatly appreciated. Our ultimate goal is customer satisfaction and glad that we were able to provide that to you. We our working to get our common area hallways upgraded yet this year. We look forward to seeing you again in the near future. More

Stevensville, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 12, 2014

Had a night out with my wife and stayed at the Comfort Suites in South Bend. It was about what you would expect...a basic simple suite for a fair price. Our room was clean, as was the rest of the hotel. The bed was comfortable. The staff was accommodating and friendly and the breakfast was above average for a Comfort... More

Was this review helpful? Yes
GM_ComfortSuitesSB, Manager at Comfort Suites, responded to this review

We certainly appreciate your comments concerning your stay and will pass the comments on. Yes, that billboard is a bit dated as our rooms were updated in 2011. Concerning the snow plow issue we try to keep our lot open at all hours and sorry to hear that we did not meet your expectations. We will certainly address the timing... More

Keene, New Hampshire
2 reviews
2 of 5 stars Reviewed January 27, 2014

This hotel was by far the worst place I have ever stayed. When we got to our room the toilet was not even attached completely to the floor. The whole toilet moved every time it was used. The shower had caulking that was falling off and even the part that was "repaired" was done very poorly and the drain plug... More

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Was this review helpful? Yes
GM_ComfortSuitesSB, Manager at Comfort Suites, responded to this review

In reviewing your comments I am sorry to hear your were dissatisfied with the condition of your room. Sometimes things slip thru the cracks but in checking the toilet we found that it was secure to the floor but that the seat was loose. In checking our maintenance log we found no reports of any abnormal conditions until after check-out.... More

Chicago area
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2014

A little south of town but very clean and the day time staff very accommodating. Nice little pool and meeting area. Evening staff thought our group was a little loud before 10pm. Quiet night and comfortable bed. We had the King with a pull out. Lots of space in the room.

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for your kind comments. As far as the evening noise we just try and look out for other guests in the hotel but leave room for flexability. More

Lexington, Kentucky
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2013

Stayed there for a recent ND football game, and thought it was great value for the price, especially in comparison to some of the other local hotels. Clean, comfortable (although the kids said the sofa bed was not), breakfast was good.....it's a great location.

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to give us feedback on your recent stay. It is always nice to hear good things and we look forward to your returning to stay with us. More

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Additional Information about Comfort Suites

Address: 52939 US 933 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
135

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