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Comfort Suites

2.0 of 5 52939 US 933 North, South Bend, IN 46637
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Comfort Suites
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Comfort Suites
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95 reviews from our community

Traveler rating
    36
    26
    15
    11
    7
See reviews for
43
22
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Knoxville, TN
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We picked up a Discount Hotel book at the Indiana welcome center and decided to check this hotel (from the book) out. We liked what we saw and were only concerned about seeing a half dozen trucks of construction workers in the lot. We were impressed with our stay and were glad we did. A quiet stay near the IN... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel based on a coupon boasting a great rate on new rooms. While the bed was comfortable, breakfast better than most, and the staff manning the breakfast was wonderful, it still comes down to false advertising. This was by no means a "new room". Had it not been advertised as such, I would have given this hotel... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

We are not trying to make our hotel out to be something it is not. We have asked on numerous occasions to have the new rooms flag removed from those coupons. I am sorry to hear you feel this was misleading as it is not meant to be. That particular coupon is only printed once per year where as there... More

Peoria, Illinois
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this location several times to visit family in South Bend. The staff is always friendly, with quick check-in, clean rooms. The breakfast staff is excellent, with many options available. They have an issue with the carpets bunching up, but I was told that new carpet is being installed in the next couple of weeks. It is... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for your comments and yes the carpets in the hallway after 14 years are looking worn and tired. The good news is this week we are replacing those carpets and adding the new plank style flooring tile in the elevator lobby areas on each floor. Your next trip in you should see a much fresher look. More

Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 18, 2014

We had barely arrived at our room when the desk clerk called to make sure the room was adequate. Nice touch! The dining room manager owned the place! She was friendly, helpful and accomodating. We felt as though we were visiting her kitchen. The room was clean and comfortable. The help was friendly. It was easy on and off the... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let other travelers know of your recent experience with us. We pride ourselves in our staff and will pass your kind words on to our breakfast attendant. More

chicago
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

The price was very reasonable for a large room with great amenities. We had a decent breakfast in the morning. The room was clean and the staff we met were very helpful. We were just stopping briefly on a road trip so we checked in very late and left mid-morning. Super easy access on and off I-80.

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your positive comments with us. Our location and our staff make us the positive choice for many travelers. More

Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 17, 2014

This is the first and last time we will stay at this dirty, worn, poor managed hotel. Carpet in lobby and hallways bunched up making a terrible trip hazard. Hallways, lobby, carpeting, room doors dirty. Way overpriced although we would not stay again at any price. .

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

I am sorry to hear of your concerns during your recent stay. We are well aware of the condition of our hallway carpeting and are in the midst of having the issue resolved. The carpet has been picked and a bid has been let out for the install of the new carpet. We hope to have our public areas updated... More

Ft. Wayne
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 11, 2014

I stayed here for the first time on a business trip. The room rate was very affordable and was within my budget. The hotel was right down the road from Notre Dame where I had meetings at the next day. The hotel room was exceptionally clean and the service was top notch. Every time I walked by an employee they... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Our team appreciates you taking the time to share your recent stay with others. It is especially heartwarming when individual employees and staff are recognized. We will pass your kind comments on to Bonnie Moore in Breakfast as well as our entire staff. In this day and age when most hotels offer the same amenities it is the hotel staff... More

Campbell Hill
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

This motel is either brand new or exceptionally well kept. Everything was clean and very well maintained. The breakfast was very good. The staff was very friendly and helpful. Nice pool area and workout area. The area around the motel is under construction so finding the motel is a little difficult but it's worth the trouble when you find it.... More

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GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review. We hope to see you again in the near future. More

Bloomington, Indiana
Top Contributor
67 reviews 67 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 3, 2014

We had not stayed at this Comfort Suites for quite a few years & it was pretty "used" the last time we stayed. But this time it has been remodeled nicely - room was clean, modern, nice. We had a pet friendly room near an exit on ground floor. The breakfast was well-stocked with 2 ladies making sure I had... More

Was this review helpful? Yes
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

Thanks for the terrific response and glad to see that you enjoyed your stay. We have some more exciting updates coming in the next year and hope to see you again. We will pass your kind words on. More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

I recently stayed at this property, and was very disappointed with overall conditions of the property, the cleanliness of the room, and my interactions with staff. Upon our check in, my children and I were greeted with a damp foul carpet smell, once we checked into our rooms, we we were getting ready for bed we found women's underwear stuck... More

Was this review helpful? Yes 1
GM_ComfortSuitesSB, General Manager at Comfort Suites, responded to this review

I am sorry to hear of your displeasure with your stay. As I mentioned on our phone conversation I had been out of the hotel for several days due to illness and thus the less than rapid response to your concerns. Your concerns were addressed with both our housekeeping and maintenance departments. More

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Additional Information about Comfort Suites

Address: 52939 US 933 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites

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