KnoxvilleHappy2, Thank you for your review. We’re ecstatic that you had a “clean… comfy” stay with us and felt that our staff was both friendly and helpful. I’ll share this with the rest of our staff – it will make them proud of their hard work. Hope to see you again soon! Warmest regards, Rick More

Rose Ann B, Thank you for sharing your husband and son’s experiences with us. We are very happy that you found our rooms clean, and I’ve shared your comments with all of our staff. Although we are very busy during the football season, we try to treat each of our guests like family. We hope to see your family again... More

Bltzflk, Thank you for all of your comments and for your review. I’ve shared your feedback with our management team, and we’re happy that you were “pleased” with the “clean and acceptable” room. Our entire hotel is non-smoking; we ask all smokers to head outside to smoke, as Indiana law states. We regret to hear that the halls had a... More

HopeSprings0, We appreciate your review on TripAdvisor. Our entire staff works hard to make your stay comfortable, and we’re glad that you found our rooms clean and the front desk helpful. Since your review, we’ve made changes to our breakfast offerings, and although we’ve kept the carbs, healthier choices have been added. We continue to evaluate our breakfast and will... More

C4M2, We appreciate your review of our hotel, as well as the story! I definitely remember the both of you, even though it’s been months since your stay. Again, we apologize for the air conditioning unit, but we’re glad it all worked out in the end. Our maintenance staff has been checking our air conditioning and heating units, and we’re... More

Hawkhound, Thank you for your review. I have shared your comments with our entire desk staff. We’re in full agreement with what you said; our property isn’t top-of-the-line, but our standards for cleanliness and service exceed other budget hotels. We hope to see you again at our property and will deliver a “good clean room” for “a good price.” Warmest... More

MeganLD, We were very happy to read your comments – that the hotel was “extremely clean” and “exactly what we needed.” I’ve shared the review with our housekeeping staff and management, and we will continue to maintain our high standards for cleanliness and customer service. We are also working to expand our breakfast selections while keeping our prices low. I... More

66Travelor, Thank you for taking the time to share your experience in a review. We appreciate your comments about the inn being “a very reasonable place to stay,” and I’m glad that you found me helpful. We look forward to serving you again when your travels bring you back to South Bend! Warmest regards, Rick More