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All 31 South Bend hotels

Comfort Suites South Bend

2.5 of 5 Hotel   |   60971 US 31 South, South Bend, IN 46614
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Ranked #11 of 31 Hotels in South Bend
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 16, 2014
Dale B Terre Haute, Indiana
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72 reviews from our community

Traveler rating
    30
    27
    10
    2
    3
See reviews for
33
16
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Terre Haute, Indiana
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stayed here while traveling for work. I arrived during the late night hours and the front entrance and parking area I used were well lit. The check-in was fast and friendly and I was in my room in minutes. There is a small shop in the lobby for drinks and snacks, not a huge selection but better than nothing.... More

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ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

Thank you for taking the time to leave a comment on TripAdvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comment will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Rockville, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 8, 2014

We travel to ND a few times a year and this time stayed at Comfort Inn for the first time on Rt.31 for football weekend. At first I was thinking it was too far away but it actually is only 10 minutes from campus and a GREAT place to stay. I would definitly recommend this as a hotel for football... More

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ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

Thank you for taking the time to leave a review about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comment responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Albany, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

Staff was very friendly at checkin. Breakfasts were very nice and well attended to by staff. We returned to our room at 11:00 pm on our first day and the beds had been stripped but not made up. The towels had been replaced so we knew the housekeeping staff had been in our room. The front desk person was very... More

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ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I have talked with the head housekeeper as well as the staff and this issue has been addressed to... More

Top Contributor
64 reviews 64 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 17, 2014

We arrived in South Bend early. We asked if we could check in early. The clerk was happy to accommodate us. We loaded into our room, a double queen with a pull out. The room was spacious and the furniture nice. My complaint were the mattresses. The two queens were saggy and seemed to be covered in plastic. Every move... More

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ComfortSuitesIN244, Front Desk Agent at Comfort Suites South Bend, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jill Hynes... More

Poughkeepsie, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed at this hotel for 1 week in July, during my daughter's baton twirling Nationals at Notre Dame. The hotel room was great, nice and big, and the bathroom was big as well. The housekeeping service was ok, they didn't make up my daughter's bed a couple of times, and didn't replenish our drinking cups a few times as... More

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ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

Thank you for taking the time to place a comment on Trip Advisor about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We certainly enjoyed having your stay with us... More

Anchorage, Alaska
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2014

Hotel is close to restaurant and shopping. Located on main roads, very noisy. Lobby is nice, practical, but not plush. Large windows to swimming pool and hot tub, not much privacy. Rooms are clean, nice accomodations. Internet connection is not good, but its free.

Was this review helpful? Yes 1
ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kayla Smith Front... More

Innerkip Ontario
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 26, 2014

We stayed here the beginning of June for one night. We were greeted with a warm, friendly welcome by the desk staff. Check-in was very quick. Our room was a pleasant surprise with it's size and comfortable couch and chairs. The bed was very comfortable too. Everything was very clean. When we left the room to visit ND University we... More

Was this review helpful? Yes
ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comment on Trip Advisor is greatly appreciated! It serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.... More

Ladysmith, Wisconsin
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 21, 2014

Upon checking in and getting to the room, it seemed very pleasant. Bathroom was clean other than a few pieces of tile that were broken and in need of repair. Large spacious room with a microwave and fridge. Unfortunately the rooms are no where near sound proof. Every noise in the adjoining rooms and above and below can be heard.... More

Was this review helpful? Yes
ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have looked into the issue and taken care of the problem,... More

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 1, 2014

Located just to the north of the ND campus, it is only a few minute drive in. Easy access to I80-90 and on main street (31) through South Bend. Big suite rooms of the 80's vintage with pretty recent up date. Comfortable beds and clean rooms did great. Nice comp breakfast and super friendly desks staff was appreciated. Not a... More

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Central Square, New York
1 review
3 of 5 stars Reviewed March 21, 2014

Choice Hotel app on phone helps when traveling and deciding to stop last minute, traveling 18 hours for family emergency with a very small dog. Called ahead to check for pet friendly, rep said ok. Recieved call 2 days after stay charging $150 for pet fee, which was immediately charged to credit card. Rep called stating we are NOT pet... More

Was this review helpful? Yes
ComfortSuitesIN244, Front Office Manager at Comfort Suites South Bend, responded to this review

Thank you for taking the time to post your concern regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for you receiving incorrect information from some hotel regarding the pet policy. There are two Comfort Suties in South Bend, and I know some people get them confused. Our hotel however has... More

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Additional Information about Comfort Suites South Bend

Address: 60971 US 31 South, South Bend, IN 46614
Phone Number:
Location: United States > Indiana > South Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites South Bend 2.5*
Number of rooms: 71
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