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Comfort Suites

2.5 of 5
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60971 US 31 South, South Bend, IN 46614
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Ranked #12 of 28 Hotels in South Bend
A recent review
4 of 5 stars reviewed 4 weeks ago
Jodi B
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81 Reviews from our TripAdvisor Community

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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
  • All months
    (81)
  • Mar-May only
    (11)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (16)
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Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel, room, pool area, and grounds are clean and well kept. I was thrown back at check in as the front desk lady was quite rude and did not want to answer the questions I had about parking and pool use/breakfast times and WiFi. Our room (King Suite) was very large with plenty of room for two adults and... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2015

Stayed here for a wedding, a bit far from the hustle and bustle of South Bend but that's not a bad thing. Beds were very comfortable, salt water pool, nice breakfast, clean room and clean hotel over all. I would stay again and recommend.

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Annandale, VA
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 17, 2015

We stayed here while attending a family event and seeing family on that side of town. We had a 2 queen bed room. It's a suite so there was additional space/room for a chair and couch seating area. Plenty of room. The room and hotel was clean and quiet. The free breakfast included eggs, sausage, make your own waffles, cereal,... More 

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ComfortSuitesIN244, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave a comment regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kayla Smith Front... More 

Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 12, 2015

Expectations not high before checking in. 17U baseball team is staying at hotel for local baseball tournament. Rooms were clean, spacious, and have comfortable beds. Staff very friendly and helpful. Good location... Runners can pick up the trail along the river about 1 mile from hotel. Near downtown and ND campus.

Was this review helpful? Yes
ComfortSuitesIN244, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave a comment regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kayla Smith Front... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed at this Comfort Suites off route 31 and found it to be just average for this class of hotel. They appear to be penny pinching with no replacement of toiletries. The room was clean. The computer had a virus and we could not log on to print boarding passes. Breakfast was ok but have had better. The employees... More 

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Warsaw, Indiana
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

Not a bad night's sleep with comfortable beds and bedding. I was skeptical to stay in a budget hotel considering my husband and I were out for a romantic evening, but this was the hotel that the conference blocked, so we stayed. It wasn't bad at all. For a great breakfast, you may want to go elsewhere, but the free... More 

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ComfortSuitesIN244, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave a comment on Trip Advisor regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am happy to see you enjoyed your... More 

North Olmsted, Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 17, 2015

This hotel was very dirty and we also found stink bugs in our room, The lady at the Breakfast was very rude and not friendly at all. I stayed there 3 days and I never seen a vacuum or heard a vacuum, the floors was very gross. Please go someone else.

Was this review helpful? Yes 1
ComfortSuitesIN244, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave a comment regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Barrington, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 18, 2015

The stay here was unplanned – caused by an 8 ½ hour traffic stand still on east bound I-80 Jan 9, 2015. To tired to drive on so we stayed here. A large suite room with comfortable beds. People at the front were friendly and helpful. Breakfast was good the next morning. Very thankful the hotel was nearby. This could... More 

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ComfortSuitesIN244, Front Office Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to leave a comment on Trip Advisor regarding your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I hope the rest of your travel was comfortable and enjoyable. Thank you so... More 

Rochester, New York
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 10, 2014

Found a great deal on this place for a stop on the road to Chicago. Great location, although not particularly convenient to dining options. Found a mall a few miles away - great for walking. The hotel was clean and quiet. Beds were very comfortable. The Comfort Suites brand is rapidly becoming our go-to choice when traveling.

Was this review helpful? Yes
ComfortSuitesIN244, Guest Service Agent at Comfort Suites, responded to this review

Thank you for taking the time to write a review on TripAdvisor about your recent stay here. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you again for... More 

Loganville, Georgia
Level Contributor
151 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed November 18, 2014

We stopped here for the night on a long road trip. What a nice break from the road! Staff was super friendly and check in was fast. Our room was a nice surprise. Very big, a couch, chair, desk, and bed with tons of space. Everything was clean and comfortable. The bed was really soft which I loved. Breakfast was... More 

Was this review helpful? Yes
ComfortSuitesIN244, Guest Service Agent at Comfort Suites, responded to this review

Thank you for taking the time to give us such a nice review about your recent stay at our hotel. We appreciate all the compliments and the high score!! I'm glad you enjoyed your quiet, relaxing stay. I hope you come again soon so we can have another opportunity to exceed your expectations. Sincerely, Jill Hynes Guest Service Agent Comfort... More 

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