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Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

2.5 of 5 38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis
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Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis
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61 reviews from our community

Traveler rating
    26
    18
    11
    5
    1
See reviews for
17
17
3
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crestwood, Kentucky
Top Contributor
82 reviews 82 reviews
47 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at a lot of Holiday Inn Express Hotels and this location proved a fine place to stay and ranks in the middle half of this hotel chain. The room was comfortable and the bed very pleasant. the breakfast staff seemed somewhat disorganized or preoccupied. No huge defects just little things. I would stay here again.

Was this review helpful? Yes
Holly G, Director of Sales at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

We appreciate your time in providing feedback about your recent stay. Thank you for staying with us. We apologize for any inconvenience you experienced with the breakfast staff. We (Holiday Inn Express) strive for excellence in serving our guests and to be called average for a Holiday Inn Express is a good compliment. If there as anything we can do... More 

Kingsport, Tennessee, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean and well maintained. The front desk staff was extremely friendly and professional. Room was nice size and air conditioning/heating unit worked well and it was easy to keep the room temperature comfortable.

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Gas City, Indiana
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

Other HEI's should be forced to come spend time in this one. Great staff from the time we entered until we checked out and left. Attentive to needs, including keeping breakfast open until noon on New Year's day. I'd recommend this place to any of my friends.

Was this review helpful? Yes
Chicago, IL
Top Contributor
72 reviews 72 reviews
57 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 4, 2014

WHY DID WE STAY HERE? My partner and I were on a two-day trip and didn't know in advance where we would stop. Approaching Shelbyville, we decided it was time to call it a night. I checked for hotels on the I-phone and three showed up. A Quality Inn, a Comfort Inn (I think it showed a $72 price) and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear ChicagoKen60657, Thank you for your feedback regarding your recent visit at our hotel. I truly apologize for the not up to par experience you had during you stay with us. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments will be forwarded to the management.... More 

Chicago, IL
Top Contributor
113 reviews 113 reviews
85 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 21, 2014

We stayed at the hotel for Breeders cup days at the Indiana Grand racetrack. We were very surprised by how nice the track is! And a decent casino except no actual table games and lots of smokers. Plus this hotel is a nice option since it is so close by and you don't have to take the expressway to get... More 

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Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Upon checking in Holly, the manager was very friendly and asked how my day was going. She then booked me in and I was very pleased, not surprised; as this is a Holiday Inn. The outside and inside are very clean, and the breakfast area is very large and well lit. I used the pool and jacuzzi along with the... More 

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Indianapolis, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2014

This hotel is near the interstate but without any road noise at all. Check-in was easy and staff was polite. Hotel common areas and were were spotless. I did not use the pool or hot tub but I did peek in and it looked to be equally clean. The room had ample electrical outlets, including two right at the bedside... More 

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Cynthiana, Kentucky
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 26, 2014

Hotel was easy to find and was very close to Indiana Grand. Desk staff was friendly but when I asked for upgrade was told there was none available at that time but that we had a king room. Once in the room we found that we had a 2 bed queen room. I called front desk and informed desk staff... More 

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Cincinnati, Ohio
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 6, 2014

My Nephew and I stayed here for one night to attend the Indiana Derby. The check in was efficient and fast, the room was very clean, quiet, comfortable, and everything in the room worked. We both thought the free breakfast was very good, and the breakfast room attendant was very friendly and kept the food well stocked, and the tables... More 

Was this review helpful? Yes 4
Merrillville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2014

The Holiday Inn Express in Shelbyville, Indiana, is clean and quiet and a good value in the area. There are other hotels in the area, but I've found those to have too much of an old cigarette smell (the Holiday Inn is smoke free).

Was this review helpful? Yes
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear DJK2006, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We are pleased to hear that your experience was a great, as we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests Love. We thank you for expressing your experience with us and hope to see... More 

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Additional Information about Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

Address: 38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176
Phone Number:
Location: United States > Indiana > Shelbyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis 2.5*
Number of rooms: 74
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