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All 6 Shelbyville hotels

Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

2.5 of 5 Hotel   |   38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176
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Ranked #3 of 6 Hotels in Shelbyville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
DJK2006 Merrillville, Indiana
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51 reviews from our community

Traveler rating
    21
    15
    9
    5
    1
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16
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Merrillville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express in Shelbyville, Indiana, is clean and quiet and a good value in the area. There are other hotels in the area, but I've found those to have too much of an old cigarette smell (the Holiday Inn is smoke free).

Was this review helpful? Yes
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear DJK2006, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We are pleased to hear that your experience was a great, as we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests Love. We thank you for expressing your experience with us and hope to see... More

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for one night. Reception was cold and rude. I am a IHG Gold Elite Ambassador and no recognition. Asked for complimentary upgrade and got attitude. It's only for Platinum Elite members. Okay. Then out us next to electrical room and said there are no other rooms... Morning staff were very nice and professional. Breakfast staff polite and friendly. Pool... More

Was this review helpful? Yes
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Kmals, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We apologize for the experience you received during your stay. There are times when situations are handled with careless decisions. Please be assured we take all reviews seriously and monitor the situation promptly. We are pleased to hear the good experience with the morning staff an... More

Columbia
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 12, 2014

Staff was helpful and friendly. The Noise: Only get a room on the side facing away from the interstate. The hotel was built very close to the said interstate and the sound proofing must have been forgotten cause you feel like the interstate runs through your room..... The Cold: We normally like to sleep with the temp around 74 or... More

Was this review helpful? Yes
Holly G, Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Jeff, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! I wanted to apologize for your experience while you were a guest at our hotel. We truly value all of our guests. As a guest-driven hotel we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests... More

NorthWest Illinois
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 11, 2014

Stayed here on a get away weekend with my wife. Room was clean, comfortable, and quiet. Breakfast was well presented and plentiful . Breakfast area was roomy and clean. Found the staff to be friendly and helpful. Would not hesitate to stay here again.

Was this review helpful? Yes
Holly G, Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Sunnytanner07, Thank you for choosing the Holiday Inn Express & Suites in Shelbyville, IN! We truly value all of our guests and are especially thankful for the IHG Reward Members who stay with us. As a guest-driven hotel we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests Love.... More

Rochester, IN
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 18, 2014

We stay here several times in the summer as a halfway point with lawrenceburg speedway.After this last episode I will be trying the Hampton as much as possible. RUDE. front desk girl.At 3 pm on a Friday afternoon we are standing around waiting for someone to come out and check us in.The kicker was at 130 am we go in... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Sunnytanner07, Thank you for posting your feedback on your recent stay. We are very glad that you found the rooms clean and comfortable. On the other hand, it is very troubling to read that the noise disturbance and level of service was a let down. We have taken note of your comments and we appreciate you bringing them to... More

Greensboro, NC
Top Contributor
78 reviews 78 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed May 11, 2014

I was planning to stay four nights and when I asked on the phone I was told that refrigerators were available. What they didn't tell me, until I was checking in, was that it cost $15 PER NIGHT for a refrigerator. I told her I didn't want to buy it, I just wanted to use it. After they realized how... More

Was this review helpful? Yes 1
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! I wanted to apologize for the miscommunication about the refrigerators at our Holiday Inn Express & Suites. We truly value all of our guests and are especially thankful for the IHG Reward Members who stay with us. As a guest-driven hotel we strive daily to... More

Fayetteville, Arkansas
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 10, 2014

I found this hotel to be more than acceptable and it was clean and affordable to boot. Shelbyville is a sleepy little hamlet in comparison to Indianapolis and this HIE is not far from the interstate (I-74). Due to it's angled location, road noise was not an issue for me although it could be for a traveler who struggles with... More

Was this review helpful? Yes
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We are pleased to hear that your that you had a great experience. We truly value all of our guests and are especially thankful for the IHG Reward Members who stay with us. As a guest-driven hotel we strive daily to perfect our service, and... More

Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 18, 2014

The hotel is clean and the room (a suite with two queen beds) was spacious and updated. However, we were at the end of the hall in room 201 and had to listen to an extremely loud mechanical noise going on and off all night long. I'm not sure if we were by some kind of ventalation mechanical closet, but... More

Was this review helpful? Yes
Holly G, Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We are very sorry to hear about your experience in one of our rooms. Unfortunately, situations do occur in which our standard of service is not met. As a guest-driven hotel we strive daily to perfect our service, and meet the needs of our guest to be a... More

West Lafayette, Indiana
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 16, 2014

This hotel was about what I expected, but with a couple exceptions. The breakfast was better than most in hotels of this caliber. There were some delicious warm cinnamon rolls, as well as scrambled eggs, bacon, and biscuits and gravy. However, the bread, muffins, and bagels needed to be refilled, and the tables had not been wiped between uses. In... More

Was this review helpful? Yes
Alex P, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear BoilerGrammy, Thank you for taking the time to leave us your thoughts from your most recent stay with us. I am sorry that you did have a not so great experience with our breakfast bar. Please know that we pride ourselves on our ability to meet all of our guests needs, and rarely have missteps of this nature. I... More

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2014

This is a nice, newer hotel. One stay I was at the very end of the hall and apparently (based on the noise) next to a mechanical closet, but my other stay was nice and quiet. The rooms are nice, comfortable, and for the most part, quiet. The staff is very friendly and helpful. The only drawback is that the... More

Was this review helpful? Yes
Alex P, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear BlondieIAm, Thank you for takinng the time to review our hotel! I am glad to see that you have enjoyed your stays with us, especially that our staff was able to provide you a pleasant experience. I am sorry that you did not particularly like our motion sensor lights. It is true that we have installed the lights in... More

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Additional Information about Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

Address: 38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176
Phone Number:
Location: United States > Indiana > Shelbyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis 2.5*
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