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Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

2.5 of 5 38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis
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Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis
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58 reviews from our community

Traveler rating
    24
    18
    10
    5
    1
See reviews for
17
16
2
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Chicago, IL
Top Contributor
70 reviews 70 reviews
55 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

WHY DID WE STAY HERE? My partner and I were on a two-day trip and didn't know in advance where we would stop. Approaching Shelbyville, we decided it was time to call it a night. I checked for hotels on the I-phone and three showed up. A Quality Inn, a Comfort Inn (I think it showed a $72 price) and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear ChicagoKen60657, Thank you for your feedback regarding your recent visit at our hotel. I truly apologize for the not up to par experience you had during you stay with us. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments will be forwarded to the management.... More 

Chicago, IL
Top Contributor
112 reviews 112 reviews
85 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed November 21, 2014

We stayed at the hotel for Breeders cup days at the Indiana Grand racetrack. We were very surprised by how nice the track is! And a decent casino except no actual table games and lots of smokers. Plus this hotel is a nice option since it is so close by and you don't have to take the expressway to get... More 

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Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Upon checking in Holly, the manager was very friendly and asked how my day was going. She then booked me in and I was very pleased, not surprised; as this is a Holiday Inn. The outside and inside are very clean, and the breakfast area is very large and well lit. I used the pool and jacuzzi along with the... More 

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Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2014

This hotel is near the interstate but without any road noise at all. Check-in was easy and staff was polite. Hotel common areas and were were spotless. I did not use the pool or hot tub but I did peek in and it looked to be equally clean. The room had ample electrical outlets, including two right at the bedside... More 

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Cynthiana, Kentucky
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 26, 2014

Hotel was easy to find and was very close to Indiana Grand. Desk staff was friendly but when I asked for upgrade was told there was none available at that time but that we had a king room. Once in the room we found that we had a 2 bed queen room. I called front desk and informed desk staff... More 

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Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 6, 2014

My Nephew and I stayed here for one night to attend the Indiana Derby. The check in was efficient and fast, the room was very clean, quiet, comfortable, and everything in the room worked. We both thought the free breakfast was very good, and the breakfast room attendant was very friendly and kept the food well stocked, and the tables... More 

Was this review helpful? Yes 4
Merrillville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2014

The Holiday Inn Express in Shelbyville, Indiana, is clean and quiet and a good value in the area. There are other hotels in the area, but I've found those to have too much of an old cigarette smell (the Holiday Inn is smoke free).

Was this review helpful? Yes
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear DJK2006, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We are pleased to hear that your experience was a great, as we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests Love. We thank you for expressing your experience with us and hope to see... More 

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed August 19, 2014

Stayed for one night. Reception was cold and rude. I am a IHG Gold Elite Ambassador and no recognition. Asked for complimentary upgrade and got attitude. It's only for Platinum Elite members. Okay. Then out us next to electrical room and said there are no other rooms... Morning staff were very nice and professional. Breakfast staff polite and friendly. Pool... More 

Was this review helpful? Yes
Holly G, General Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Kmals, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! We apologize for the experience you received during your stay. There are times when situations are handled with careless decisions. Please be assured we take all reviews seriously and monitor the situation promptly. We are pleased to hear the good experience with the morning staff an... More 

Columbia
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 12, 2014

Staff was helpful and friendly. The Noise: Only get a room on the side facing away from the interstate. The hotel was built very close to the said interstate and the sound proofing must have been forgotten cause you feel like the interstate runs through your room..... The Cold: We normally like to sleep with the temp around 74 or... More 

Was this review helpful? Yes
Holly G, Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Jeff, Thank you for choosing the Holiday Inn Express & Suites, Shelbyville, IN! I wanted to apologize for your experience while you were a guest at our hotel. We truly value all of our guests. As a guest-driven hotel we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests... More 

NorthWest Illinois
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 11, 2014

Stayed here on a get away weekend with my wife. Room was clean, comfortable, and quiet. Breakfast was well presented and plentiful . Breakfast area was roomy and clean. Found the staff to be friendly and helpful. Would not hesitate to stay here again.

Was this review helpful? Yes
Holly G, Manager at Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis, responded to this review

Dear Sunnytanner07, Thank you for choosing the Holiday Inn Express & Suites in Shelbyville, IN! We truly value all of our guests and are especially thankful for the IHG Reward Members who stay with us. As a guest-driven hotel we strive daily to perfect our service, and meet the needs of our guests to be a Great Hotel Guests Love.... More 

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Additional Information about Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis

Address: 38 W Rampart St, I-74 at exit 113, Shelbyville, IN 46176
Phone Number:
Location: United States > Indiana > Shelbyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shelbyville - Indianapolis 2.5*
Number of rooms: 74
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