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Holiday Inn Express Schereville North

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1773 Fountain Park Dr, Schererville, IN 46375
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Holiday Inn Express Schereville North
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Holiday Inn Express Schereville North
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78 reviews from our community

Traveler rating
    51
    17
    7
    1
    2
See reviews for
31
16
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (22)
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Schererville, Indiana
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have received excellent service every time I've been a guest here. During my last visit, I received outstanding service from Front Desk Manager Ryan went out of his way to help me several times. I highly recommend this hotel.

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Cleveland, Ohio
Top Contributor
63 reviews 63 reviews
54 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at a lot of holiday inn's and this one was just ok. They stuck me in a handicap room for some reason even though I didn't book that. The TV would keep turning off on its own every 15 minutes but that only happened a few times and then it was fine. The wifi is decent, the room... More 

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Senior Contributor
23 reviews 23 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this property for business. Pros: location (near many restaurants and shopping), pool/hot tub, free wifi, continental breakfast (has a pancake maker!). Cons: had difficulty checking in, employees not very friendly, rooms and cleanliness were average, elevator floor was extremely sticky and was not cleaned during my stay (don't know what was on the floor), breakfast area juice machine... More 

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Patricia K, General Manager at Holiday Inn Express Schereville North, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one and your satisfaction is important to us. We hope you’ll give us another opportunity soon to make your stay the best... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was so impressed by the hospitality showed to my family during our stay. We came here from Michigan to see grandparents we haven't seen in over a year. They came to the hotel to visit us and our kids and the hotel was so kind to us. The staff let us use their banquet room and it was a... More 

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IL
1 review
5 of 5 stars Reviewed April 16, 2015

I'm a resident of a nearby town - my house doesn't currently have a bathtub so I got a jacuzzi king room for a few days just for some R&R. (Highly recommend doing this; so relaxing) I will definitely be back! My room was super clean, appeared to be recently remodeled, and had a comfy armchair (which I spent 2... More 

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Patricia K, General Manager at Holiday Inn Express Schereville North, responded to this review

Thank you so much for the great review! I am glad you got a chance to enjoy one of our Jacuzzi rooms. We strive to provide a great experience for all of our guests. Thanks again for your support and look forward to seeing you again soon. Warm Regards, Patricia Kampen General Manager More 

Frederick, Maryland
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 10, 2015

We have family in the area and stay for a week to visit them and take in the attractions in the area and a little further out. The last time we stayed at the hotel across the street which was brand new and they did not do a punch list which made the stay less than pleasant. The staff at... More 

Was this review helpful? Yes 2
Commerce Township, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 25, 2015

On a trip to visit friends, my husband and I stayed in room with a King sized bed and Jacuzzi. The room was clean and the staff was polite and friendly. There were lots of options for breakfast. We always try to check out the pool when we book hotels. The pool here was pretty small and the hot tub... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2015

**before i start this review,please note that the hotel staff were VERY helpful with any issues we had & i would return** I chose this location as I'm a platinum elite member & tend to like the holiday inn express locations. Check in was super easy & quick & they very kindly upgraded me. i went to the room, while... More 

Was this review helpful? Yes 1
Patricia K, General Manager at Holiday Inn Express Schereville North, responded to this review

Thank you for staying with us and leaving such a detailed review. We are glad you mentioned our friendly staff. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. If there is anything we can do... More 

Milwaukee, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I was in town for a disc golf tournament and selected this hotel after searching the area and reading reviews online. I work as a Front Office Manager for a boutique hotel in Milwaukee and know how important it is to pay attention to the small details when it comes to providing a clean room and excellent customer service. At... More 

Was this review helpful? Yes 2
Patricia K, General Manager at Holiday Inn Express Schereville North, responded to this review

Thank you so much for the great review! We are happy that you found our accommodations great. We strive to provide a great experience for all of our guests. Whenever you decide to head back to our area please give us a call or visit the front desk and we'll give you some great ideas for restaurants and other attractions... More 

Schererville, Indiana
1 review
5 of 5 stars Reviewed February 16, 2015

We stayed in two adjoining rooms with my wife and I and our five grandchildren. I have been a Priority member since 84. The staff was friendly and responded to our every need. They even got the pool up to 90 degrees for us. The hot breakfast on Sat was great. We definitely will be back for another winter swim... More 

Was this review helpful? Yes
Patricia K, General Manager at Holiday Inn Express Schereville North, responded to this review

Thank you so much for the wonderful review! We are happy that you found our pool and breakfast great. We strive to provide a great experience for all of our guests. Thanks again for your support and we sure hope to see you again soon. Warm Regards Patricia Kampen General Manager More 

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