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Santa's Lodge

91 W. Christmas Blvd., Santa Claus, IN 47579
Santa's Lodge
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291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Our room was clean and well-stocked. The beds were comfy and the staff was polite and helpful. My only gripes were that the Wi-Fi didn't work well and that someone's kids ran up and down the halls playing very loudly well into the night. Overall, I enjoyed my stay and would do it again.

Was this review helpful? Yes 1
Arroyo Grande, California
5 of 5 stars Reviewed 3 days ago NEW

We had the opportunity to stay at Santa's Lodge for our 2015 "We Are Family" reunion (51 persons). From the first day to the last the service was fantastic. The staff was very accommodating during checking in, check out, getting rooms located close together for 51 persons, they assisted us with wonderful buffet breakfast and dinner meal times at St... More 

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Indianapolis, Indiana
Level Contributor
330 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
2 of 5 stars Reviewed 1 week ago

Room very similar to when we visited 6 years ago. Told us it had been updated. Total misrepresentation. LTourist trap that takes advantage on price. Stay along the interstate and drive to Holiday World or stay in Cabins not this tired old place. Things that annoyed 1. Really an old 27" box tv at 175 a night. 2. Internet so... More 

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santaslodge2015, General Manager at Santa's Lodge, responded to this review

Thank you for taking the time to write a review on Santa's Lodge. For the record I would like to clarify a few things. We renovated 41 rooms during the off season. The owner does have plans to do more renovations during the winter of 2016. From reading your comments I'm sure that you did not stay in a renovated... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Needs updating. Comforters, towels, TVs all should get an update. Go visit Christmas Inn in Pigeon Forge TN. They cater to the theme business. Service was great, but for the price should have wifi and breakfast as other hotels do. We visited seven years ago and the accommodations haven't changed.

Was this review helpful? Yes 3
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Thank you for visiting Santa's Lodge. The lodge is slowly getting a face lift. We began 2015 by renovating 41 rooms (from your post it doesn't sound like you were in one of these rooms) and the owner has plans for more renovations in 2016. The majority of our rooms currently have flat screen TV's and I hope to have... More 

Highland, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Santa's Lodge in June 2015. We've stayed there in years' past so we pretty much knew what to expect. It's a little outdated as far as the rooms go, but overall the pools were satisfactory and so were the accomodations. We were pleasantly surprised this year to see they've added zip line, a slide and a bounce... More 

Was this review helpful? Yes 2
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Thank you so much for writing a review. We do have plans for more renovations in 2016 so I hope that when you visit us the next time you will be impressed. We are very glad to hear that you enjoyed the Zip Lines. Our guides are having a great time with the guests. Debbie More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

In a desperate need of a renovation. Stains on carpets, cracks in tile, no sheets for bed, bugs, 1980 TV with no channels for cartoons, and just overall OLD! This is a $30 a night hotel that charges $120 plus due to no competition. There are a few hotels about 20 minutes away and I recommend staying in one of... More 

Was this review helpful? Yes 4
santaslodge2015, General Manager at Santa's Lodge, responded to this review

We are sorry that you did not enjoy your stay. The owner has done some renovations and more are planned for 2016. Most of our rooms have new flat screen TV's. More will be changed out during our next round of renovation. I reviewed our Channel line up and found that we do have Nickelodeon. I will see what I... More 

Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at Santa's Lodge on June 19 and 20, 2015. The property is very outdated. However, the old wallpaper and carpeting was not the issue. I killed a roach in our bathroom and we found ants in our bed. The second night we left a piece of wrapped fudge on the table and awoke to an ant colony. We... More 

Was this review helpful? Yes 2
santaslodge2015, General Manager at Santa's Lodge, responded to this review

We apologize that your stay with us was not to your satisfaction. Due to the amount of rain we have had recently there are ants everywhere. I know this is no excuse but I've even seen them in my own home. I have had our pest control service spray the outside of our facility in hopes that we can prevent... More 

Indianapolis, Indiana
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in June 2015 with my family. We were visiting nearby Holiday World. The room was clean and beds and pillows comfortable. The service was nice and the place was well cared for. We swam in the indoor pool and it was in good shape. Front desk staff was high school aged girls and very helpful and welcoming. I would... More 

Was this review helpful? Yes 1
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Thank you for taking time to post a review. We truly appreciate your comments. I am pleased to hear that your room was comfortable and that you enjoyed your stay with us. We look forward to having you as a guest in the future. Debbie More 

Indianapolis, Indiana
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me say there are not that many choices in this area. For the last 3 years our church retreat was held down the street at Lincoln park. In times passed we stayed at the Baymont not too far from here. We never was impressed with their hotel or service and this year their prices went up tremendously. So... More 

Was this review helpful? Yes 2
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Thank you for bringing your group to Santa's Lodge. The owner has assured me that we will be making more updates in the next several years. Hopefully you will notice a change when you come back next year. Because we have a restaurant on property we do not provide a continental breakfast during our busy, summer season. We have purchased... More 

Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here last minute. The staff was very good but Santas Lodge is not in the best shape. The decor is dated and bathrooms are extremely cramped. You pay a lot and get very little. There is not much else around it, besides Holiday World, with entertainment value. We were really disappointed.

Was this review helpful? Yes 2
santaslodge2015, General Manager at Santa's Lodge, responded to this review

Thank you for writing a review on Santa's Lodge. I have to agree with you on the lack of entertainment. This has been a common complaint for years. I know that our Visitors Bureau is aware of this issue and are working on a plan. I believe our main problem is that our town is busy during Holiday World's season... More 

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