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All 11 Richmond hotels

BEST WESTERN Classic Inn

533 West Eaton Pike, Richmond, IN 47374
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Ranked #3 of 11 Hotels in Richmond
A recent review
5 of 5 stars reviewed 3 days ago
Karen S
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156 reviews from our community

Traveler rating
    57
    55
    30
    7
    7
See reviews for
55
44
21
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff is always friendly and smiling. They are always available to assist you in any way. Pet Friendly hotel. Rooms are spacious and very clean. We stay often and love it. Wouldn't stay anywhere else.

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you so much for the wonderful review. Wishing you and your family a wonderful holiday season. More 

Fresno, California
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

My sister and I stayed here in Sept. The A/C Heater unit had not been cleaned in ages. We had to have a manager bring up a vacuum cleaner. We took the unit apart and cleaned the filters and the cover in the tub. Travel anywhere and you will be amazed at the month's accumulation of dust, hair, crumbs, etc... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

My apologies that your stay was not up to par. We do have a lobby display of local literature for our guests that includes maps and pamphlets, my apologies as well that you missed that. If you wouldn't mind emailing me directly, I would like to know if any of the said issues were reported to the staff.. anytime a... More 

Detroit Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent breakfast in the morning. Staff that bent over backwards to assist me in all my needs. Afternoon agent helped me with dinner plans. Large selection of channels on TV. Conveniently located on I70 and Hwy 40

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience at our Inn.. I am very glad to hear that my staff took good care of you. We hope to see you again in the near future. Happy Holidyas More 

Halifax, Canada
Top Contributor
101 reviews 101 reviews
13 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stopped here on our way to California for the winter. The rooms were very clean, tidy and comfortable. The continental breakfast was good, providing a good selection of items. However, the red message light on the phone would not go off after touching as instructed, so I tried to phone the front desk/operator. I had to... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

My apologies for the inconvenience of the message light. I do appreciate you bringing this to our attention, it has been addressed and fixed. Have a safe and warm holiday! More 

Harrison, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed one night and enjoyed a very pleasant visit. Very clean, friendly, and updated. We travel through here several times a year and will be staying here again. The staff at check-in and check out were friendly and helpful.

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your feedback and we look forward to seeing you back again soon. More 

Columbus
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This Classic Best Western Motel provided comfortable stay and was convenient to where I was working. Outside noise is minimal and there are good restaurants nearby. It is very accessible from Interstate 70. The best rate can be had if you book online and pre-pay. I paid $67.15 per night.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We are pleased to hear that you enjoyed your most recent stay. We look forward to seeing you again in the near future. More 

11754, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

everything was great but workers are a little worried about cleaning up the breakfast service. they were removing food items by 9:30 am. there were only to enter/exits, one on each end. the elevator was in the center. i took quite a bit of walking from parking my vehicle to the room. overall I was satisfied with my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience. My apologies that the breakfast hours were not made clear upon your check in. It appears the breakfast attendant stayed open a little later than normal to try to accommodate some folks. Our breakfast hours are 6am-9am Monday threw Sunday. We hope to see you back again in the near future. More 

brazil
1 review
4 of 5 stars Reviewed November 13, 2014

Loved the hotel and staff. The staff was very friendly and helpful Cost was a bit high and the pet policy was not clear. I thought $20 per night was high then was charged $20 per night per pet - an extra $40.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Glad to hear you enjoyed your stay in Richmond Indiana @ our Best Western Classic Inn. Our pet policy is $10.00 per pet per night. this is a non refundable charge If you think you were overcharged for this amount please give me a call at the hotel and I would be more than happy to look at your folio.... More 

Richmond, United States
1 review
5 of 5 stars Reviewed November 13, 2014

This was a relaxing, stay, rooms were very clean and the decor was fashionably updated, The rooms were quite, staff was very helpful. we were given a late checkout each morning. Hskping staff was very helpful. The bed was very comfortable, room was pretty spacious. We will definately stay aagin

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience at our Inn.. we appreciate the wonderful compliments. We hope to see you back again in the near future. Happy Holidays More 

Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014

A very clean, Hospitable Hotel. Room was clean and staff very friendly. Only stayed one night so didn't have a chance to use the fitness room or pool but they looked nice. Breakfast was good in the morning with all sorts of things to eat. Very close to the freeway, so easy for travel . Would recommend and stay here... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for the wonderful review! We hope to serve your lodging needs again in the near future. Happy Holidays More 

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Additional Information about BEST WESTERN Classic Inn

Address: 533 West Eaton Pike, Richmond, IN 47374
Phone Number:
Location: United States > Indiana > Richmond
Price Range (Based on Average Rates): $
Number of rooms: 69
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Also Known As:
Best Western Richmond
Richmond Best Western

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