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BEST WESTERN Classic Inn

Certificate of Excellence
2.5 of 5
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533 West Eaton Pike, Richmond, IN 47374
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BEST WESTERN Classic Inn
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Ranked #3 of 11 Hotels in Richmond
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
David44149 Strongsville, Ohio
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225 Reviews from our TripAdvisor Community

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    38
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (55)
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Strongsville, Ohio
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very good hotel. it is clean and appears to have been at least refreshed in the past two years. There is a fairly good breakfast, though it is pretty standard hotel fare. My room had a large bathroom, a seating are and a good desk. Sleep quality was good. The caveat? There is an active train track... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing such detail about your most recent experience at our Best Western Classic Inn. We appreciate you taking the time to do so. We are happy to hear that you had a great experience. Come back and see us soon, safe Travels, Amy W. - GM More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Decent room for the price. Friendly service. We were driving in from st Louis for a funeral and didn't arrive till 1030 at night and was exhausted after the 5 1/2 drive check in was quick, it was nice to get to the room and find the a.c. already on so it was nice and cool. Its not a five... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate you taking time to share your most recent experience at our Best Western Classic Inn. Enjoy the rest of your Summer. Safe Travels, Amy W. - GM More 

Toronto
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

What a place for historic architecture....Hotel was clem staff friendly and was easy to find off I 70...Beds were too soft, but new and very clean. Breakfast was amazing and everything was hot and very tasty...especially the waffles and coffee. Convenience store nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your most recent experience at our Classic Inn, we appreciate the kind words. Come back and see us soon! Safe Travels, Amy W. - GM More 

Terre Haute, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

I had an issue with Expedia (absolutely not fault of Best Western). Amy and Jasmine in the front office at Best Western Classic Inn went out of their way to make sure my issue with Expedia was resolved. Thank you!!

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

So happy that we could assist with the billing matter with Expedia. I was bound and determined to get you your refund! We hope to see you in the future, Best Wishes, Amy W. - GM More 

Portland, Oregon
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Best Western charges less than most (80.10 for two queens with AAA) and offers great service and comfortable accomodations. The only thing that might detract from someone's experience at this hotel is the frequent train noise I heard from our room, but I'm sure some rooms are quieter than others. At any rate the room and bed were so... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate the wonderful review. Thank you for sharing your experience at our Best Western Classic Inn. We will be awaiting your return. Safe Tavels, Amy W. - GM More 

Lebanon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are in this part of Indiana, whether overnite or an extended stay, this is a great place to stay. Friendly staff, clean and well maintained. Have stayed here many times. Rooms are good size and always well maintained. Free breakfast is good, and well maintained by staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thanks for the wonderful review. It's our pleasure to have you as our Guest. We appreciate the continued business. Sage Tavels, Amy W. - GM More 

Waterville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

staff was very friendly very clean rooms. great breakfast in the morning! A thank you card was left under our door for choosing to stay there, very personable. Have stayed there before that is why we went back. The pool was great, felt like bath water, very relaxing. Always choose to stay there on our way through that area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you so much for your continued business. Your loyalty to our location is greatly appreciated. As always, it was a pleasure to have you. Come back and see us soon. Amy W. - GM More 

Waunakee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the place. Staff very responsive to requests. Clean. No stinky air fresheners. Comfortable bed. Spacious room. Good breakfast. Quiet. One evening WiFi was poor. Staff called and got it fixed per my request, in spite of high volume of customers checking in.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience at our Best Western Classic Inn. I hope your visit to campus went well. Visit again soon. Safe Travels, Amy W. - GM More 

Belews Creek, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights. My dogs loved the bones they had at the front desk. They were made to feel very welcome:) Most of the hotels in Richmond are run down and have terrible reviews. We are so happy we found them! We will stay again if we ever return to Richmond again. Best Customer service as well. They had... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We definitely love our Furry Guest's! So happy to hear the wonderful feedback from your most recent stay at our Best Western Classic Inn. Come back and see us soon! Safe Travels, Amy W. - GM More 

Chicago
1 review
5 of 5 stars Reviewed 3 weeks ago

Traveling home from a family gathering. Called hotel from the road, got a room right away. Arrived late (after 9pm). Easy to get to the hotel from the freeway. Checked in quickly. Had never stayed there before so very happy to see that the hotel is new, well decorated and welcoming. (Got milkshakes at the Steak & Shake next door).... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

It was a pleasure to have you as our Guest. We are very pleased that you chose our Best Western Classic Inn. Steak n Shake have amazing Strawberry Shakes! Safe Travels, Amy W. - GM More 

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