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All 11 Richmond hotels

BEST WESTERN Classic Inn

533 West Eaton Pike, Richmond, IN 47374
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68%
Ranked #4 of 11 hotels in Richmond
A recent review
3 of 5 stars reviewed 4 days ago
James D Buffalo, United States
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  • Reviews (114)
  • Photos (37)
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  • Room tips (18)
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114 people have reviewed this hotel

Traveler rating
    32
    45
    24
    6
    7
See reviews for
36
35
16
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Buffalo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice Hotel if you are looking for an inexpensive place to stay. The WI-FI did not work my entire stay - Pillows on the bed are tiny like couch pillows and very uncomfortable. But it was clean and the staff was nice enough.

Review collected in partnership with Best Western

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Cuyahoga Falls, Ohio
1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel had good reviews, and I can see why -- it has nice decor and is clean. I really want to say we liked it, but, we had 3 major problems. Our room was to be non-smoking. It smelled so strong of cigarettes, that we could not stay in it. We were kindly moved to a different room, but... More

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Elkdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stopped in for the night while on a 3 day road trip. Will stop here again if in the area for sure. Great price, great location and a great place to rest up for another day on the road. The staff were very nice. They gave us coupons for the local Texas Roadhouse, which was just down the road. Breakfast... More

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

So glad my staff was able to make your stay such a wonderful one. Stay dry and we hope to see you back again in the near future. More

Fulton, Kentucky, United States
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this location two nights on a recent motorcycle trip. Property clean and well lit. Staff seemed friendly and helpful. Seemed to be an older location but still in good condition. King bed was comfy. Indoor pool was nice. Basic workout area. Continental breakfast was average. There is a train track close by although we never heard any... More

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for your positive feedback. We try to set our service and product to be above average. Hopefully your next trip to our area you will give my staff and I the chance to display that to you. More

Soderkulla, Finland
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel locates in nice area in the middle of Intersection Insterstate 70 and US 35. Hotel is classical hotel in where You can stay, eat and sleep very well. Staff is nice and able to advise good local restaurants. I ate steak at this Texas restaurant and it was the best for long time. And price for Fillet Mignon was... More

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

So glad that you enjoyed your stay. We do our best to provide the most hospitable hospitality in town! You will have to come back to see us again in the future simply if for nothing else, to get another yummy steak from the Texas Roadhouse :) More

Jackson, Wyoming
Top Contributor
185 reviews 185 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were visiting family in Ohio when we stayed here last November...2013...Enjoyed the breakfast and the workout room...Our room was very clean; there were 3 of us; so one slept on a rollaway bed; which wasn't very comfortable; I think they need to upgrade...All the folks that worked were very good and very helpful...One day we had no hot water;... More

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate your feedback. We hope to see you again in the future. More

Maidens, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I chose this hotel because it was a halfway point for our road trip. The price was very reasonable and everything looked great, with the free breakfast and indoor pool. The location of the hotel off the highway was great. We arrived early and were greeted by a very friendly front desk attendant. We checked in and found our room... More

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Apologies to you for a below par stay at our Inn. We strive in excellence with our product and customer service. I have addressed all your concerns and appreciate you bringing those items to my attention. I have responded to your survey feedback with Best Western and offered you a 25% discount on future stay with our Inn. Please call... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Check in was easy and clerk was pleasant and polite. Beds were comfortable. Room was quiet and mostly clean except for a stain on the sheet. It looked like it was probably (hopefully) something that didn't come out in the wash but still.... yuck. The AC unit didn't cool very well even on high. The worst part was we were... More

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your concerns. I will personally address each and everyone of them to assure these issues do not arise again. We would love the opportunity to make this right with you. If you are in the area in the near future please contact me direct @ the property 765-939-9500 to set up your reservation with a discounted... More

Topeka, Ks
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel room was very nice and clean, including the bathroom. Front desk staff very courteous and helpful. Bed was comfortable. The breakfast was very good with a nice variety. It's on the main strip so most anything you need is close by. Definitely would stay here again.

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you so much for your review. We appreciate your business and hope to see you again in the near future. More

Sarver, Pennsylvania, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We were very happy with our choice of this motel. Nice, comfortable room and very nice staff. Bathroom was very clean. We had stayed here a few years ago and there was no doubt that we will stay again our next time through this area. Great value and close to a lot of restaurants. An all-around nice experience!

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you so much for allowing us to take care of your lodging needs during your visit to Richmond Indiana. We appreciate the wonderful feedback and the staff says "thank you" for the recognition. More

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Additional Information about BEST WESTERN Classic Inn

Address: 533 West Eaton Pike, Richmond, IN 47374
Phone Number:
Location: United States > Indiana > Richmond
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Richmond
Richmond Best Western

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Room/suite (13)
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Pool/beach area (4)
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Hotel & grounds (8)
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Other (5)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
69

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