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BEST WESTERN Classic Inn

Certificate of Excellence
2.5 of 5
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533 West Eaton Pike, Richmond, IN 47374
BEST WESTERN Classic Inn
Best prices for: 1 room 1 guest
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Ranked #3 of 11 Hotels in Richmond
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Eric L Butler, United States
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196 reviews from our community

Traveler rating
    70
    72
    37
    9
    8
See reviews for
75
51
25
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Butler, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

We always stay at this Best Western for Indy 500 weekend. It never disappoints. Staff is always friendly and caters to needs and the room is always clean and comfortable. Will look forward to next years trips and will stay again at this hotel.

Review collected in partnership with Best Western

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Millsboro, DE, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Best ever place that we have stayed since we have been traveling this area for 13 years. We will continue to do so for as long as we visit our family in Kansas. We appreciated the care and welcoming of our miniature dachshund. She felt comfortable with the other people and dogs as we entered. Everyone with a pet took... More 

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

It was a true pleasure to serve you and your furbaby. The staff and myself appreciate the wonderful review that you provided for our Best Western. Your kind words continue to motivate my staff to maintain "The Best of the Best" when it comes to Customer Service. We hope to see you again in the near future! Best Wishes, Amy... More 

Pittsburgh, PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were traveling a long distance and made this one of our stops along the way with our dog. When I called, the receptionist (Lanaeya) told me about Glen Miller Park and said it was a good place to walk with my dog (beautiful park 2.5 miles from the hotel!) and she had directions to it printed and waiting for... More 

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

It was a pleasure to have you and your furbaby stay at our Best Western. Happy to hear that my staff took good care of you. Come back and see us! Amy W. - GM More 

Chicago, Uganda
1 review
3 of 5 stars Reviewed 1 week ago

Good, clean and comfortable for an overnight stay. It was a good value for a quick trip. Breakfast provided was more than adequate, pool seemed good size for kids, fitness center did not have as many options as I would have hoped. If traveling back this direction, will consider this an option again.

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing feedback about your most recent experience at our Best Western. It was a pleasure having you and we hope to see you again in the near future. Amy W. - GM More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Right off 70, fast check in, nice room, king single, fair rate. I would stay again. Super friendly at breakfast. That's really all I have to say, but I need type 200 letters and this should just get it done!

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your feedback about your most recent stay in Richmond, IN. We are pleased to hear that you enjoyed your stay. We hope to see you again in the near future. Amy W. - GM More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a good location just off Interstate 70 near the Indiana/Ohio border. There are a number of restaurants close by that should meet most people's needs. The hotel was adequate but not up to othe Best Western Hotel's quality. The staff was somewhat indifferent. The breakfast buffet was good with a variety of choices. This could be... More 

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your thoughts on your most recent stay at our Best Western. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience... More 

Frederick, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Located right off the highway it was easy to find. Rooms, lobby and halls were clean top to bottom. Staff was very helpful and pleasant. Would stay here again without hesitation. My daughter had the only disappointment, the pool was not working.

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your experience. We do sincerely apologize about the pool being down for repairs. The Heater was being replaced. Hopefully you stop and see us again in the future. Have a terrific Summer, Amy W. - GM More 

Blue Springs, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was such a pleasant surprise! It is conveniently located just off I-70. Very clean, staff was very friendly. It offers everything a traveler needs. Toiletries are name brand and nice. Free breakfast had a wide selection and was very adequate. Dinner at Galo's was close and excellent!

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

It was a pleasure having you. We appreciate the kind words and we hope to see you again in the future! Amy W. - GM More 

Annandale, New Jersey
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a long drive of nine hours we stopped at this BW without reservation. A friendly staff gave us a quiet and comfortable room. There is a bar where they serve simple food and this all what we needed before crashing in our bed. A good night sleep did the rest. The hotel is not very modern but it is... More 

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience. We hope to see you again in the near future. Amy W. - GM More 

Tulsa, Oklahoma
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Actually found the property by using tripadvisor (the reveiws do help!). As has been said, very clean, very comfortable. Staff was very accommodating. Breakfast was good. If we are in the area again, it will be worth stopping again.

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate you taking the time to share your feedback about our Best Western. We appreciate your business and hope to see you again in the near future. Amy. W - GM More 

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