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BEST WESTERN Classic Inn

Certificate of Excellence
2.5 of 5
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533 West Eaton Pike, Richmond, IN 47374
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BEST WESTERN Classic Inn
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Ranked #3 of 11 Hotels in Richmond
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Thomas V Xenia
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211 Reviews from our TripAdvisor Community

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Traveler rating
    80
    75
    38
    9
    9
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80
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
  • All months
    (211)
  • Mar-May only
    (55)
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    (72)
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    (55)
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    (29)
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Xenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Since there is little price difference between the area hotels, I would recommend this Best Western over the other choices. It would be nice to have a hot tub, but I think this option is going the way of feather comforters... lol The pool was very nice, and clean. Ice never did run out. I appreciated the fact that to... More 

Review collected in partnership with Best Western

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Arlington, Tx
4 of 5 stars Reviewed 2 days ago NEW

The man that checked us in hardly said 10 words. The girl that took over for him was very good. Manager was not helpful until we showed her our receipt. The room was cleaned every day, but not vacuumed. Breakfast was hot and a pretty good variety.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate you taking time to share feedback on your most recent stay with our Best Western Classic Inn, Richmond. We hope to see you back in the near future. Safe Travels, Amy W. - GM More 

Iowa
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel room was clean, well-maintained, and nicely decorated. The hotel gives a good impression from the outside. The desk staff were friendly. The room was spacious, and the beds and pillows were comfortable. The bathroom was also spacious and well-lit. The breakfast area had plenty of space, and a good variety of items were available for breakfast - hot... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your most recent experience at the Best Western Classic Inn, Richmond. It was a pleasure and we hope to see you again in the near future. Safe Travels, Amy W. - GM More 

Tucson, Arizona
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was traveling through with my dogs and this is a pet friendly hotel. I've stayed here twice and both times the rooms were clean and the front desk was adequate. The breakfast was better than most free hotel breakfasts. On the truly plus side, they had ice cold water available 24 hours a day in the breakfast area. There... More 

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate you taking the time to share your experience at our Best Western Classic Inn. It was a pleasure having you and your Fur Babies! We hope to see you again in the near future, Amy W. - GM More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The minute I walked in I was welcome and treated really well Chelsea at front desk was very friendly, then the room was very clean and the bed was very comfortable. I slept so good and breakfast was really good, my only problem was the room so very dim and could use some updated besides that great hotel!

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your most recent experience at the Best Western Classic Inn, Richmond. So happy to hear that Chelsea took such great care of you. We hope to see you again in the near future. Safe Travels, Amy W. - GM More 

Winchester, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

My last night in town with my girlfriend so was looking for a nice Hotel for a decent price. Online pics and write up looked good. Check in was friendly and....So, pillows were lumpy, bed hard and lumpy, had to unplug refrigerator due to a high pitch noise coming from it. Frustrated I went to the vending machine downstairs and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We appreciate you taking the time to share your recent experience at our Best Western Classic Inn. Our sincerest apologies that you did not see the sign posted in our Lobby promoting our Breakfast hours. We do our best to advertise this to our guest and also include the hours in our In Room Guest Directory. Feed back from our... More 

WEST BEND, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were just staying overnight on our way to see family. We travel with our dog so we appreciate hotels that allow us to bring our furry family member. The facilities and service were excellent - they even had dog biscuits on the reception counter. The breakfast was hot and even though the hotel was full they kept everything well... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your experience at our Best Western Classic Inn. It was a pleasure having you and your fur baby. We hope to see you again in the near future. Safe Travels, Amy W. - GM More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Smelled like a poker party happened in the room the night before, and the AC unit leaked water the whole time we were there. The floor was soaked all around the AC unit. Asked the front desk to please take care of the water on the floor, they didn't. Also told them the room smelled horrible and neither did they... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to share your experience at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My dad, uncle, and I have been traveling across the country from Pennsylvania and this was our first stop. It's a nice little hotel! Very clean and the staff is extremely friendly and top notch. I'd like to mention Chelsea Joy was wonderful and very accommodating. She was so friendly and helpful when we asked her questions and reserved a... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking the time to share feedback about your stay in Richmond Indiana @ our Best Western Classic Inn. We are very blessed to have such a wonderful staff and amazing Guest's such as your family, Human and Furry :) Come back and see us soon, safe Travels, Amy W. - GM More 

Frankfort, KY, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Pet-friendly hotels in Richmond, IN are few and far between, so I was very happy with this Best Western. Tucked away behind a service station, but worth finding. I've tried a couple of others in Richmond, and this one was by far the best. Even without my dogs, I would recommend this hotel. The cost was very reasonable, and the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing feedback in regards to your most recent stay at our Best Western Classic Inn. It was a pleasure and we hope to see you again in the near future. Safe Travels, Amy W. - General Manager More 

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