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All 11 Richmond hotels

BEST WESTERN Classic Inn

2.5 of 5 Hotel   |   533 West Eaton Pike, Richmond, IN 47374
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Ranked #3 of 11 Hotels in Richmond
A recent review
4 of 5 stars reviewed 1 week ago
Jon B charlottesville, VA, United States
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168 reviews from our community

Traveler rating
    61
    61
    32
    7
    7
See reviews for
64
44
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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charlottesville, VA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Over all a great value for the price. Usual Best Western amenities, and a very nice staff. Our only complaint was that some of the breakfast items (biscuits, sausage) seemed like "leftovers" from previous days... dried out. But there were plenty of other options.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for taking time to review our Best Western Classic Inn. The staff works very hard to provide the best of the best customer service. My apologies that you were some what dissatisfied with a few of our breakfast selections. We will take your feedback and do what is necessary to make improvements. Come back and see us soon!... More 

Salt Lake City, Utah
Top Contributor
57 reviews 57 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped off for an overnight stay while driving cross country. Nothing special to report one way or the other. Completely fine. Only slight word of advice, is try to avoid the rooms on the backside of the property-furthest away from lobby, as there is a train that come very close to the building back there-and it is frequent and VERY... More 

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

My apologies that your stay was not one to remember. We strive to provide 100% Customer Service and a clean product. We do appreciate your business and wish you the best. More 

Colts Neck, United States
1 review
4 of 5 stars Reviewed January 7, 2015

This Best Western has great rooms, was very clean and comfortable, with excellent service and was a great place to stay on our cross country trip. Easy to get to and several restaurants are close by. The price was excellent making it a great value. The only thing was the hot breakfast was not the usual quality. Enjoyed the cut... More 

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your feedback with us. We do appreciate you taking the time to do so. Best Wishes in 2015 More 

Hilliard, OH, United States
1 review
5 of 5 stars Reviewed January 6, 2015

We stayed over New Year's Eve and enjoyed the pool with our family and the nice breakfast the next day. It was a clean place and we were able to get adjoining rooms, which was great for our little ones to be together.

Review collected in partnership with Best Western

Was this review helpful? Yes
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience and thank you for the wonderful review. I am very pleased to hear that the staff was able to get you adjoining rooms. We welcome you and your family back to our Inn at anytime. More 

Fort Wayne
2 reviews
5 of 5 stars Reviewed January 5, 2015

we were there for a basketball tourney and the rooms were comfortable and nice . the staff was very nice and helpful, we had a huge group and the took care of each of us, very nice hot breakfast! pool and fitness room close to restaurants and stores.. great location

Review collected in partnership with Best Western

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience, it was a pleasure hosting your group. Wishing you a healthy and safe New Year. More 

Dayton, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 3, 2015

I recently stayed at this hotel for a small get together. It was inexpensive and right off Highway 70. They had a decent continental breakfast selection, and I found the staff to be extremely helpful. We didn't use the pool or gym area. I was surprised to learn that it's pet friendly, and that they only charge a $10 pet... More 

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amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

We look forward to your return along with your furbaby :) Happy 2015 More 

Fishers, Indiana
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

For the cost I was not expecting a five star hotel. Based on the previous reviews, I was pretty confident I would have a pleasant stay. My room was quite nice and the bed was very comfortable. The provided toiletries were not high end brand but I wasn't expecting them to be so I brought my own. The hotel was... More 

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

My apologies that my front desk staff was not more tentative to your problem at check out. We do our best to assure that every guest leaves our Inn 100 satisfied. I would like to offer you a discount on your room if you would contact me in the office anytime after 9am Monday 01/05/15. Again, my apologies as this... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

My wife and I stayed 1 night here en route to Virginia from Nebraska. We found the night clerk on duty when we arrived about 10PM to be very helpful and accommodating. We also found the room to be very pleasant overall, and the breakfast environment and menu selections to be very satisfactory... above average. We recommend this as a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Glad to hear you enjoyed your stay.. we look forward to seeing you again in the near future. We always appreciate the feedback from our guests. Wishing you a very happy and healthy 2015. More 

Connersville, United States
1 review
3 of 5 stars Reviewed December 31, 2014

hotel was clean and staff friendly,but the pool was freezing and that was what we really stayed there for,so our 3 and 5 year old children could swim,ther were very dissapointed.Our room was clean and the breakfast was pretty good,Would not stay there again in the winter because of the pool being so cold,but may be okay in warmer weather

Review collected in partnership with Best Western

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for sharing your experience. My apologies to you that the temperature of the pool was not satisfactory. I will address this to assure there are no further issues. We hope that does not detour you from coming back to our Inn in the future. Best Wishes in the new year More 

Waynesboro, United States
1 review
5 of 5 stars Reviewed December 29, 2014

Very close off of the highway, Very convient, Lots of resturants close, shopping centers, Very friendly and PET friendly !!!! Loved the stay, Very Nice breakfast in the mornings. Nice clean Indoor pool, and fitness center. Staff was Very friendly and helpful, One of the ladies turned on the Juice machine an gave us some juice for my granddaughters cup.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
amy w, General Manager at BEST WESTERN Classic Inn, responded to this review

Thank you for staying and sharing your experience at our Inn.. we definitely love our fur babies as much as every other guest we have the pleasure of hosting. Thank you for your business and we hope the best in your upcoming new year More 

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Additional Information about BEST WESTERN Classic Inn

Address: 533 West Eaton Pike, Richmond, IN 47374
Phone Number:
Location: United States > Indiana > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Classic Inn 2.5*
Number of rooms: 69
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Also Known As:
Best Western Richmond
Richmond Best Western

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