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All 11 Richmond hotels

Hampton Inn & Suites Richmond

2.5 of 5 Hotel   |   455 Commerce Road, Richmond, IN 47374
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87%
Ranked #1 of 11 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Steven L J Austin, United States
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167 people have reviewed this hotel

Traveler rating
    103
    42
    12
    5
    5
See reviews for
77
22
10
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Austin, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff went the extra mile, holding a room for us for late arrival despite problems with our credit card and then sending back to us a pillow we had left behind, at our request and expense. We now generally look for a Hampton Inn when traveling because of the good service and a hot breakfast.

Review collected in partnership with Hampton

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Chattanooga, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Live ants in room. I arrived late to y room and there were live ants on bed side table at head of the bed. The night clerk sprayed an insecticide and I could not breathe or sleep well the rest of the night. I was told there would be a discount for my two nights but at checkout there was... More

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Was this review helpful? Yes 1
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We work closely with a professional pest control company to address and rectify any... More

Kodak, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel far exceeds others! Its exceptionally clean, breakfast is wonderful. The staff feels like family and goes out of their way to be helpful and make your stay comfortable. This was our second visit and both times I have had attentive and friendly service. It's close to Earlham College which is where my daughter will be playing ball and... More

Review collected in partnership with Hampton

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Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for sharing your experience I will share comments with staff. See you Soon! More

Leominster, Massachusetts
1 review
2 of 5 stars Reviewed 1 week ago

You might get a pleasant desk clerk or an unpleasant one, depending on the time of day and the day of the week you check in. We got one with a chip on her shoulder and it affected our overall impression during our stay. This is certainly not the only hotel in this price range in this area. We are... More

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Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your comments we can always learn from guest and training is always an ongoing process for our staff. I will make a plan to address your concrens with extra trianing for new front desk and monitor for all our guest. Please call me if you are in area again so I can make sure we upgrade your... More

1 review
5 of 5 stars Reviewed 1 week ago

great place to stay. good staff. nice, clean, spacious rooms. convenient breakfast & free newspaper. highly recommend compared to other options in Richmond, IN. easy access to the interstate & main street.

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Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Love to hear from our guest ! Thank you More

Taylor, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Have stayed here many times, and rooms are always first rate. Beds are very comfy. Hot water is abundant and water pressure is good. Rooms are always very clean. Food is better than average. Staff can sometimes be a little less than polite, especially the younger ones. I will stay here again, but I'm hoping the staff gets some training... More

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Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Great I will share with staff thank you for you time and comments. More

Watertown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at two different Hamptons on our trip both facilities were clean. Beds were very comfortable. The staff was very courteous and helpful. Pool and fitness center were nice. Breakfast staff was friendly and courteous. Breakfast was good. Overall good experiences at both facilities. Would recommend to others.

Review collected in partnership with Hampton

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Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you all Hampton Inn's will love having as our guest! More

Iuka, IL
Top Contributor
55 reviews 55 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were traveling and had no plans on where to stop for the night. After reading the reviews for this place we decided to give it a try. We were 20 minutes away and called to check on room availability and discovered they only had one room left for the night. The front desk attendant was very friendly and held... More

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Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

We love having you! Thank you and we will see you on your next trip though our area> More

Hortonville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stopped on long trip south. Got in late, clean, comfy, quick check in. Have 3 kids, plenty of room. Good hearty and varied breakfast. Stayed at the same location on the way home. Love the Hampton Inn. Have yet to be disappointed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

We love to hear from all our guest thank you for your great comments and time. More

Parker, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is by far one of THE best hotels I have ever had the privilege to stay at. They always treat us so amazing and make us feel like we are the only customers there. The rooms are always so clean and the people are so friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Your so kind thank you for your commets I will share with staff! More

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Additional Information about Hampton Inn & Suites Richmond

Address: 455 Commerce Road, Richmond, IN 47374
Phone Number:
Location: United States > Indiana > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Richmond 2.5*
Reservation Options:
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Also Known As:
Hampton Inn And Suites Richmond
Hampton Inn & Suites Richmond Hotel Richmond
Hampton Inn Richmond
Richmond Hampton Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hampton Inn and Suites is a beautiful property located right off I-70 and US 40 in Richmond ,Indiana. We are home or close to great adventures like antiques.Earlham College.Windchester speedway. Eldora Speedway. Whitewater's Thomas the train.Cardinal Greenway for biking and hiking.Warm Glow candle factory! Our corporate guest are just mintues from Reid Hospital.Belden wire & cable. Henny Penny. Hills Pets. Berry plastics. John Mansville.Osborn International. IUE. Miami university. We have standard rooms or choose an upgrade to get a King or Queen Suite with refrigators and microwaves which our standard do not have. Great amenities are in all rooms such as HBO, hair dryers, curved shower rods, irons & boards, our famous fresh and clean bedding! Breakfast is HOT each morning at 6am to 10 am and features our make your own waffles, hot oatmeal, fresh fruit, and 3 hot entrees you won't leave hungry with our selection of breakfast choices! So just stop in or give us a call to book the best room in the house. Our staff is freindly and waiting to serve you! ... more   less 
Number of rooms
93

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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