We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Richmond hotels

Hampton Inn & Suites Richmond

2.5 of 5 Hotel   |   455 Commerce Road, Richmond, IN 47374
Hotel deals
Hotel website
Hotel amenities
Special Offer
Double Points
Save Saved
You added Hampton Inn & Suites Richmond to your Saves list
Hampton Inn & Suites Richmond
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
87%
Ranked #1 of 11 Hotels in Richmond
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Robert W New Richmond, Ohio
Write a Review

172 reviews from our community

Traveler rating
    104
    45
    12
    6
    5
See reviews for
79
23
10
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
New Richmond, Ohio
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was a nice place to stay and I would stay here again, however I don't think it's a very good value. I've stayed places almost as nice that were less expensive and had we been staying more than one night we would have chosen a different hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Webster Groves, Missouri
Top Contributor
81 reviews 81 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was exactly what you would expect from a Hampton Inn. The front desk and breakfast staff were helpful, nice and friendly. The rooms were clean, and the breakfast was just fine. It was, again, exactly what you'd expect tom a Hampton Inn.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

Clean and comfortable hotel, we will stay there again when we visit family in Indiana. Location was great, right off of the interstate. Roomy and not too small and cramped. King size bed was very nice, too. Hot breakfast was a nice compliment to our stay there.

Review collected in partnership with Hampton

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 2 weeks ago

My husband and I recently traveled here for business. We have stayed in Hampton Inn's as our first choice for about 10 years. The beds are normally unbelievably comfortable, the hotels are clean and the breakfast wonderful. My first mistake seemed to be adding an additional night to our stay, which started a snowball of events that didn't end well.... More

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome top to bottom, but if you want quiet ask to be on the top floor ... if you don't mind the noise then the other floors are just fine ... but for us we wanted quiet and found it on the fourth floor ... everything was spotless and worked perfectly...

Review collected in partnership with Hampton

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you we do try to accomadate all guest I will share this wonder comment with our staff. More

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff went the extra mile, holding a room for us for late arrival despite problems with our credit card and then sending back to us a pillow we had left behind, at our request and expense. We now generally look for a Hampton Inn when traveling because of the good service and a hot breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

It is great to hear from you thank you for your kind words! More

Chattanooga, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Live ants in room. I arrived late to y room and there were live ants on bed side table at head of the bed. The night clerk sprayed an insecticide and I could not breathe or sleep well the rest of the night. I was told there would be a discount for my two nights but at checkout there was... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We work closely with a professional pest control company to address and rectify any... More

Kodak, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel far exceeds others! Its exceptionally clean, breakfast is wonderful. The staff feels like family and goes out of their way to be helpful and make your stay comfortable. This was our second visit and both times I have had attentive and friendly service. It's close to Earlham College which is where my daughter will be playing ball and... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for sharing your experience I will share comments with staff. See you Soon! More

Leominster, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

You might get a pleasant desk clerk or an unpleasant one, depending on the time of day and the day of the week you check in. We got one with a chip on her shoulder and it affected our overall impression during our stay. This is certainly not the only hotel in this price range in this area. We are... More

Was this review helpful? Yes 1
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Thank you for your comments we can always learn from guest and training is always an ongoing process for our staff. I will make a plan to address your concrens with extra trianing for new front desk and monitor for all our guest. Please call me if you are in area again so I can make sure we upgrade your... More

1 review
5 of 5 stars Reviewed 3 weeks ago

great place to stay. good staff. nice, clean, spacious rooms. convenient breakfast & free newspaper. highly recommend compared to other options in Richmond, IN. easy access to the interstate & main street.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rhonda W, General Manager at Hampton Inn & Suites Richmond, responded to this review

Love to hear from our guest ! Thank you More

Owners: What's your side of the story?
If you own or manage Hampton Inn & Suites Richmond, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hampton Inn & Suites Richmond? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Richmond

Address: 455 Commerce Road, Richmond, IN 47374
Phone Number:
Location: United States > Indiana > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Richmond 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Tingo, Otel and Venere so you can book your Hampton Inn & Suites Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Richmond
Hampton Inn & Suites Richmond Hotel Richmond
Hampton Inn Richmond
Richmond Hampton Inn

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Family/play areas (3)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (12)
Viewed
Dining (7)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Richmond with
any amenities