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Fortune Inn Exotica

Survey no.21,plot 3/2 | Rajiv Gandhi Infotech Park, Hinjewadi 411057, India
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Fortune Inn Exotica
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Ranked #6 of 11 Hotels in Hinjewadi
A recent review
5 of 5 stars reviewed yesterday
Sanjeev B Mumbai, Maharashtra, India
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124 reviews from our community

Traveler rating
    41
    51
    21
    8
    3
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24
5
4
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai, Maharashtra, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Rooms are spacious, Breakfast is great as well as Dinner. I always stay here when i visit Pune. The Hotel is Centrally Located easy to find. The Staff People here are very warm, friendly and always willing to help you. I always feel like Home away from Home.

Was this review helpful? Yes 3
Pune, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My favourite hotel in pune. come in and relax. friendly staff with utmost attends and awareness. a good location between IT area. the hotel is well appointed and clean. service was great. over all a good place to stay.

Was this review helpful? Yes 3
New Delhi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel is well made, rooms are up to the mark and comfortable but not very spacious. Like most ITC properties it's does justice to the brand. Had connectivity issues with the internet but the service for resolution was prompt. One area that needs considerable improvement is the speed of service in the restaurant. Staff is polite and helpful but the... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

EXCELLENT ROOMS....It was awesome experience in Fortune.The breakfast was great.Value for money.Beds are comfortable.Very clean n hygiene bath room.Housekeeping performing great job.Staff are always ready to help with smiling face.

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

Personally I feel that, Fortune Hotel room service are excellent and they are serving quality of food to guests.Its nice place to visit,specially for co-opearte guys as well as the family members who's travelling and visited very occationally to pune.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Top Contributor
53 reviews 53 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here last week as was on a business visit. The hotel is run down and not up to a fortune hotel standard. It does have all the amenities of a 3 star but in poor condition. The room was large but old, with cracked tiles in the bathroom, dirty smelly dheets . The electric water heater was broken, the... More 

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GMFIE-Hinjewadi, General Manager at Fortune Inn Exotica, responded to this review

Dear Mr. Lewis, Greetings from Fortune Inn Exotica, Pune At the outset, I would like to thank you for staying at Fortune Inn Exotica during your visit to Pune. The concerns as mentioned by you have been earnestly taken up and we shall ensure that your next stay is absolutely comfortable. we regret the inconvenience caused to you. it is... More 

Noida, India
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 5, 2015

I found this place good for stay BUT service at their restaurant was really not up to mark of ITC.....brand...serious improvement required on service in restaurant. Room service was good....room was nice and clean. Hope this will help other fellow travelers.

Was this review helpful? Yes 4
GMFIE-Hinjewadi, General Manager at Fortune Inn Exotica, responded to this review

Dear Mr. Govil, Greetings from Fortune Inn Exotica, Pune At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Pune. At Fortune Inn Exotica, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We value your feedback and assure you of best... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 4, 2015

When I got this booked, I thought wow... since its under ITC group, it must be great. But reality was a bit different. Rooms are decent. Staff is good. However, the food.... well its just not good at overall level. Tastewise eventhough its ok but presentation wise, its pathetic at times. Was shocked to see the spoons not cleaned properly... More 

Was this review helpful? Yes 2
GMFIE-Hinjewadi, General Manager at Fortune Inn Exotica, responded to this review

Dear Mr. Soni, Greetings from Fortune Inn Exotica, Pune At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Pune. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2015

Good place to stay......awesome services!!! Simply home away from home...infact if you want to get the best service n in budget there is no other option than Fortune.... hats off guys for ur hospitality:) hope to visit again

Was this review helpful? Yes 2
GMFIE-Hinjewadi, General Manager at Fortune Inn Exotica, responded to this review

Dear Ms. Honey C, Greetings from Fortune Inn Exotica, Pune At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Pune. At Fortune Inn Exotica, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We value your feedback and assure you of... More 

Bengaluru (Bangalore), India
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 25, 2015

Upon reaching the hotel I was surprised that they didn't had a booking for me, which my office had made 4 weeks in advance. After checking in internet and television didn't work. i checked out the same evening, with room charges waived off.

Was this review helpful? Yes
GMFIE-Hinjewadi, General Manager at Fortune Inn Exotica, responded to this review

Dear Mr. Ansari, At the outset, I would like to acknowledge receipt of your feedback and I am indeed distressed to know of your recent experience. While I regret the inconvenience you have experienced, would like to inform you that we have taken up the matter with the concerned online portal for not sending your reservation to us. I would... More 

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