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All 8 Portage hotels

Holiday Inn Express Portage

2.5 of 5 Hotel   |   2323 Willowcreek Road, Portage, IN 46368
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68%
Ranked #4 of 8 hotels in Portage
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Dave K Zionsville, Indiana
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  • Reviews (74)
  • Photos (61)
  • Amenities
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  • Room tips (11)
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74 people have reviewed this hotel

Traveler rating
    28
    22
    14
    6
    4
See reviews for
27
14
5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Zionsville, Indiana
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Staff at this property VERY friendly. Front desk personnel pleasant and accommodating. Cons: AC in room did not work properly (rm # 231). They did offer to move me...I was too tired and declined...not a huge deal...weather was nice/ cool. Mold/ mildew in shower...again, not a huge deal...98 cents worth of bleach will fix this. Seemed like an older... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Dave K, Thank you for sharing your hotel experience with us. We are so pleased that you enjoyed our hospitality . We are so sorry that you experienced the bathroom cleanliness and AC issues. The issues have been addressed to our department heads and have been resolved. Thank you again for your feedback and we hope to see you... More

Monroe, OH
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent two nights in July at the Holiday Inn Express while visiting the Indiana Dunes. We arrived and found out we had a personal emergency that needed resolved. The staff was exceptionally helpful and went well out of their way to solve the crisis! The staff was friendly, breakfast was good with many hot choices and the location was outstanding!... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Rod V, We really appreciate you taking the time to share your hotel experience with us. We thank you for the kind words about the staff. We hope everything worked out for your emergency. Please visit us again if you are back in the Portage, IN area! Warm Regards, Holiday Inn Express Portage, IN Management& Staff More

Portsmouth
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed in this hotel yesterday. We are both in the military and making a cross country trip to our new home. We decided to stop for the night and stumbled on this awesome hotel. Arierrell and Beth greeted me at the door, and were quick to accommodate even though it was midnight. Both of the ladies,... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Caseyjackson13, We REALLY appreciate your very kind words about Beth and Arrielle. They are definitely a wonderful asset to our facility and we really appreciate them. We are so pleased that you rested well and enjoyed your breakfast. We hope the rest of your cross country journey was a safe and successful one. Again thank you for sharing your... More

Ann Arbor, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For $130 I had a nice Sunday evening stay in a very clean Holiday Inn Express. Everything worked, the beds were clean, it was quiet and in a fabulous location (the 80/90 tollroad is just around the corner). If you are on your way to Chicago or returning, this hotel is recommended without reservation (no pun intended). It was about... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Madre_Martin, We appreciate you sharing your hotel experience with us. We are pleased that you found your bed clean and comfortable and everything working. We indeed had a very busy Sunday evening and the housekeepers were working diligently to prepare rooms for our arriving guests. We do apologize for any inconvenience that this caused. We hope that the rest... More

Whitehouse, Texas
Top Contributor
123 reviews 123 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 20, 2014

We were met with by a friendly, efficient staff. The rooms were nice, comfortable and quiet. We travel with a large group, and the hotel had saved parking spaces for our large bus. We had two or three rooms not quite ready when we go there, but we enjoyed cookies and popcorn while we waited the few minutes it took... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear aspenbc, Thank you so much for sharing your hotel experience with us! We are glad that you enjoyed the cookies, popcorn, and signature cinnamon rolls! It was a pleasure having your group here. We hope that you enjoy the rest of your tour! Warm Regards, Holiday Inn Express Portage, IN Staff & Management More

St. Joseph County, Michigan
2 reviews
4 of 5 stars Reviewed June 1, 2014

I was able to book a room at a competitive rate. The breakfast was good and the fitness center was adequate. There was construction going on but it didn't bother the stay. The room was quiet and well maintained.

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Cnovotn1 Thank you for sharing your hotel experience with us! We are very pleased that you enjoyed our hotel and amenities. We hope to see you again when your in the Portage, IN! Kind Regards, Deborah Triplett Front Desk Manager More

Urbana, Illinois
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 28, 2014

I've booked two rooms for our family and was very pleased with the choice. The hotel was clean and nice, they had happy hour in the evening (5-7pm) with cookies and popcorn, 24h coffee and tea. Then breakfast in the morning, included in the room rate. Rooms were standard, with very comfy beds and pillows, we all slept very well.... More

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Josef S, Thank you so much for sharing your hotel experience with us! We are so pleased that you found your room clean and comfortable. We are also pleased that the staff was helpful and provided you with friendly service. The popcorn and cookies are a huge hit for us and we're glad you enjoyed them. We hope to... More

Oxford, Massachusetts
1 review
4 of 5 stars Reviewed April 19, 2014

Crystal working the front desk was accommodating and professional. After being on the road for 12 hours, Crystal was so courteous and ensured I had everything I needed for a peaceful stay. Hotel is conveniently located close to I 80.

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Pat H. Thank you for taking the time to share your hotel experience with us! It brings such great pleasure to know that Crystal provided you with such great hospitality! We hope that you visit us again whenever you're in the Portage, IN area. Kind Regards, Deborah Triplett Front Desk Manager More

Rogers, Arkansas
1 review
5 of 5 stars Reviewed April 4, 2014 via mobile

Clean facility, friendly staff. Couldn't have asked for a better hotel. Thoroughly enjoyed our stay. Staff went over and beyond to make our stay comfortable and non eventful. We will be back!! I hope the same staff will still be there.

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Msfrog14, We really appreciate your 5 star review! I am so pleased to know that we left a lasting impression on you during your stay with us. The kind words really make us feel like we are providing the exceptional service we strive for. We anticipate your return visit and we hope you will seethe same smiling faces when... More

Rogers, Arkansas
2 reviews
5 of 5 stars Reviewed April 4, 2014 via mobile

I was treated like royalty. The staff went above and beyond to accommodate my needs. The rooms were very nice and clean. Even though the staff was busy they had time to help us out. The hotel manager even took time out to ask us if we were enjoying our stay

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear edmcclard, Thank you very much for sharing hotel experience with us! We really appreciate the five star review. It brings us great pleasure to make sure that each guest has a "perfect 10" stay. We look forward to your return visit when your back in the Portage, IN area. Kind Regards, Holiday Inn Express Portage, IN Management& Staff More

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Additional Information about Holiday Inn Express Portage

Address: 2323 Willowcreek Road, Portage, IN 46368
Phone Number:
Location: United States > Indiana > Portage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portage 2.5*
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Also Known As:
Holiday Inn Express Portage Hotel Portage
Portage Holiday Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the always-accommodating Holiday Inn Express® Portage hotel, the premier destination for practical travelers who want a more comfortable and convenient stay in Portage. The hotel's location places guests just around the corner from a wealth of attractions and area businesses, and our friendly staff are always ready to welcome you with great service and a smile! ... more   less 
Number of rooms
76

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