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Holiday Inn Express Portage

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2323 Willowcreek Road, Portage, IN 46368
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Holiday Inn Express Portage
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Holiday Inn Express Portage
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88 reviews from our community

Traveler rating
    33
    28
    15
    8
    4
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33
18
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Omaha, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago

Super clean, great I-80 convenience, remarkable staff! Hot breakfast and very competitive price. This place adds smiles to your miles. Great freeway access without freeway noise. Hi light was having breakfast and seeing staff share an uproariously funny moment together--started my day on the right note!

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Sweetwater, Tennessee
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights. We chose this hotel because they accepted pets (our kitten made the trip with us). The hotel is very nice. Like some other reviewers, I have to say that you can hear the train that goes by. However, I'm from this area so train noise is not bothersome to me. And it is not... More 

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Eden Prairie, Minnesota
Top Contributor
115 reviews 115 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 19, 2015

My grown daughter and I had occasion to stop here for a night on a cross country road trip. Very friendly, helpful front desk staff. Very clean rooms...except the vent in the bathroom (housekeeping in all hotels seem to forget to dust there). Comfortable and quiet night stay. Excellent offering at breakfast the next morning. Holiday Inn Express is usually... More 

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Lori Z, Manager at Holiday Inn Express Portage, responded to this review

Thank you LcMey! Thank you for the nice comments. It is very alarming to hear that their was dust buildup on the vents. We currently are cleaning all the bathroom vents. As an IHG Property we have a goal to be a great hotel that guest love. I am pleased to hear that you had a pleasant stay other than... More 

Guelph, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

Portage, Indiana We stayed at this hotel on December 29, 2014, the last night of a grueling drive from Whitefish, Montana. When we arrived we were dismayed to find out that we had made a mistake in our booking, and had double-booked ourselves two nights previous. The hotel Manager, Jeff, was very gracious about it. He gave us an upgrade... More 

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Lori Z, Manager at Holiday Inn Express Portage, responded to this review

Thank You Doug J! Thank you for the nice comments. We greatly appreciate the nice words about breakfast. As an IHG property we have a goal to be a great hotel guest love. I am very pleased that we were able to make your trip pleasant. Again thank you for choosing to stay at the Holiday inn Express-Portage IN. Sincerely,... More 

Sylvania, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 11, 2014

Every aspect of this hotel is superlative - easy access on/off I-80 and I-94, super clean rooms, new very very comfortable beds, fresh clean smell, outstanding breakfast with cheerful service by Tracy, close to Indiana Dunes for a nice walk after a long drive. We want to live there :) Maybe someone could quiet down the fan in the bathroom.... More 

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PortageHIE, Manager at Holiday Inn Express Portage, responded to this review

Thank You PattySGRITS! Thank you for the wonderful comments about your stay. As an IHG property we strive to be a great hotel guest love. Thank you again for letting us know how your stay was. We look forward to have you stay with us in the future. Sincerely, Lori Zemaitis Front Office Manager More 

Cleveland, Ohio
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2014

I was returning home from a quick trip to the Milwaukee area and saw the Lodging sign on the turnpike. Fortunately they had rooms available. I would have rated this property a 5 star but the elevator was out of order that night. Behind the front desk, Lori could not have been more helpful or friendly. If not for her... More 

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PortageHIE, Manager at Holiday Inn Express Portage, responded to this review

Thank you Reid S! Thank you for the nice comments. I am sorry to hear that our elevator was under maintenance. We have since corrected the issue. Thank you again for the nice comments. As an IHG property we have a goal to be a great hotel guest love. We hope to see you in the future. Sincerely, Lori Zemaitis... More 

1 review
5 of 5 stars Reviewed October 12, 2014

We hosted a two day fall retreat with 50 women here and the service was awesome! Lori Zemaitis was incredibly helpful and accomodating from getting the conference ready for us to arranging and re-arranging rooms for our group. She and the staff took very good care of us for the weekend. Our sleeping rooms were very comfortable and clean also.... More 

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PortageHIE, Manager at Holiday Inn Express Portage, responded to this review

Thank you Pam D! Thank you for the nice comments. I am glad to read that you have a wonderful time at the Holiday Inn Express-Portage Indiana. As an IHG property we have a goal to be a great hotel guest love. I am very pleased to read that we have exceeded our goal. Thank you again for the nice... More 

Sterling, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 31, 2014

The water pressure to take a shower is horrible. I had to stand directly under shower head so the water would trickle down. Will never stay there again. Front desk said "sorry" and moved on to someone else.

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PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Cubby 54, Thank you for your feedback. I am sincerely sorry that you experience such horrible water pressure. We are currently investigating why we are having water pressure issues at our location. We hope that you will give us another chance when you are in the Portage-IN area. Sincerely, Holiday Inn Express-Portage IN Management and Staff More 

Minneapolis, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed August 21, 2014

This area was half way to Pittsburg from Mpls. Hotel is right off the freeway, very convenient. Friendly staff, nice clean rooms and resonable rates.Very good breakfast buffet was part of room cost. I stayed going to Piits and also on the return trip. Nice sports pub right next door.

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PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Don S, Thank you for sharing your hotel experience with us! We appreciate your compliments about the staff and hotel. We are glad that you joined your stay and hope to see you on the next trip through the area. Kind Regards, Holiday Inn Express Portage, IN Management& Staff More 

Jackson, Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed August 17, 2014

Ended up staying here on the way back from Chicago.Great location as the outlets are within 15 to 20 minutes on the way back to Michigan. The hotel was what you would expect for a small town holiday inn express and the refrigerator and microwave in room came in handy. The drawback was that vending was out of order (which... More 

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PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Kiwanna T, Thank you for taking the time to share your stay experience with us. We are so sorry that the soda machine was out of order and we are currently waiting on our replacement machine which we hope to have very soon. We do have complimentary cold beverages and water available in the mean time. I also regret... More 

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