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Holiday Inn Express Portage

2.5 of 5 2323 Willowcreek Road, Portage, IN 46368
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Certificate of Excellence 2014
Holiday Inn Express Portage
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Holiday Inn Express Portage
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86 reviews from our community

Traveler rating
    32
    27
    15
    8
    4
See reviews for
32
17
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eden Prairie, Minnesota
Top Contributor
114 reviews 114 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

My grown daughter and I had occasion to stop here for a night on a cross country road trip. Very friendly, helpful front desk staff. Very clean rooms...except the vent in the bathroom (housekeeping in all hotels seem to forget to dust there). Comfortable and quiet night stay. Excellent offering at breakfast the next morning. Holiday Inn Express is usually... More 

Was this review helpful? Yes
Guelph, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Portage, Indiana We stayed at this hotel on December 29, 2014, the last night of a grueling drive from Whitefish, Montana. When we arrived we were dismayed to find out that we had made a mistake in our booking, and had double-booked ourselves two nights previous. The hotel Manager, Jeff, was very gracious about it. He gave us an upgrade... More 

Was this review helpful? Yes
Sylvania, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 11, 2014

Every aspect of this hotel is superlative - easy access on/off I-80 and I-94, super clean rooms, new very very comfortable beds, fresh clean smell, outstanding breakfast with cheerful service by Tracy, close to Indiana Dunes for a nice walk after a long drive. We want to live there :) Maybe someone could quiet down the fan in the bathroom.... More 

Was this review helpful? Yes
PortageHIE, Manager at Holiday Inn Express Portage, responded to this review

Thank You PattySGRITS! Thank you for the wonderful comments about your stay. As an IHG property we strive to be a great hotel guest love. Thank you again for letting us know how your stay was. We look forward to have you stay with us in the future. Sincerely, Lori Zemaitis Front Office Manager More 

Cleveland, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2014

I was returning home from a quick trip to the Milwaukee area and saw the Lodging sign on the turnpike. Fortunately they had rooms available. I would have rated this property a 5 star but the elevator was out of order that night. Behind the front desk, Lori could not have been more helpful or friendly. If not for her... More 

Was this review helpful? Yes
PortageHIE, Manager at Holiday Inn Express Portage, responded to this review

Thank you Reid S! Thank you for the nice comments. I am sorry to hear that our elevator was under maintenance. We have since corrected the issue. Thank you again for the nice comments. As an IHG property we have a goal to be a great hotel guest love. We hope to see you in the future. Sincerely, Lori Zemaitis... More 

1 review
5 of 5 stars Reviewed October 12, 2014

We hosted a two day fall retreat with 50 women here and the service was awesome! Lori Zemaitis was incredibly helpful and accomodating from getting the conference ready for us to arranging and re-arranging rooms for our group. She and the staff took very good care of us for the weekend. Our sleeping rooms were very comfortable and clean also.... More 

Was this review helpful? Yes
PortageHIE, Manager at Holiday Inn Express Portage, responded to this review

Thank you Pam D! Thank you for the nice comments. I am glad to read that you have a wonderful time at the Holiday Inn Express-Portage Indiana. As an IHG property we have a goal to be a great hotel guest love. I am very pleased to read that we have exceeded our goal. Thank you again for the nice... More 

Sterling, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 31, 2014

The water pressure to take a shower is horrible. I had to stand directly under shower head so the water would trickle down. Will never stay there again. Front desk said "sorry" and moved on to someone else.

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Cubby 54, Thank you for your feedback. I am sincerely sorry that you experience such horrible water pressure. We are currently investigating why we are having water pressure issues at our location. We hope that you will give us another chance when you are in the Portage-IN area. Sincerely, Holiday Inn Express-Portage IN Management and Staff More 

Minneapolis, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed August 21, 2014

This area was half way to Pittsburg from Mpls. Hotel is right off the freeway, very convenient. Friendly staff, nice clean rooms and resonable rates.Very good breakfast buffet was part of room cost. I stayed going to Piits and also on the return trip. Nice sports pub right next door.

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Don S, Thank you for sharing your hotel experience with us! We appreciate your compliments about the staff and hotel. We are glad that you joined your stay and hope to see you on the next trip through the area. Kind Regards, Holiday Inn Express Portage, IN Management& Staff More 

Jackson, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed August 17, 2014

Ended up staying here on the way back from Chicago.Great location as the outlets are within 15 to 20 minutes on the way back to Michigan. The hotel was what you would expect for a small town holiday inn express and the refrigerator and microwave in room came in handy. The drawback was that vending was out of order (which... More 

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear Kiwanna T, Thank you for taking the time to share your stay experience with us. We are so sorry that the soda machine was out of order and we are currently waiting on our replacement machine which we hope to have very soon. We do have complimentary cold beverages and water available in the mean time. I also regret... More 

New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

Very clean and friendly atmosphere, and right off the highway for easy access. Only a 5 minute drive to Lake Michigan, where we were able to catch the sunset. Lots of good restaurants in the area to choose from,and it was quiet even though it seemed booked. Would recommend this place to friends.

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear LisaM, Thank you for taking the time to share your hotel experience with us. We are so pleased that you enjoyed our little town. We hope to have back again! Kind Regards, Holiday Inn Express Portage, IN Management&Staff More 

Weston super Mare, United Kingdom
Top Contributor
100 reviews 100 reviews
100 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed August 14, 2014

Booked one night, allocated room 203. I had driven over 300 miles from St Louis, try to restrict it to about 200/250 each day. As a result and the time of evening I found most hotels in the area were full due to a College football game. The only available hotel was this one. I had to pay an excessive... More 

Was this review helpful? Yes
PortageHIE, Front Office Manager at Holiday Inn Express Portage, responded to this review

Dear GasFromSomerset, We regret that your stay was not perfect. Our typical rates are around the price that you paid during the summer months. Portage happens to be a very busy area because of the local attractions in the area. We hope that the rest of your trip was a successful one. Kind Regards, Holiday Inn Express Portage, IN Management&... More 

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Additional Information about Holiday Inn Express Portage

Address: 2323 Willowcreek Road, Portage, IN 46368
Phone Number:
Location: United States > Indiana > Portage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portage 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Portage Hotel Portage
Portage Holiday Inn

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