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Holiday Inn Express Plainfield / Indianapolis

Certificate of Excellence
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6296 Cambridge Way, Plainfield, IN 46168
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Holiday Inn Express Plainfield / Indianapolis
Best prices for: 1 room 1 guest
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Ranked #5 of 16 Hotels in Plainfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Doug S
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106 reviews from our community

Traveler rating
    75
    18
    11
    1
    1
See reviews for
19
22
5
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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  • All months
    (106)
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    (36)
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

There are 2 of us traveling on business and both have got king size beds. The Matresses are definitely in need of replacement , not up to the newer hie standards. You can also start to see the wear in the carpets, furniture , doors, etc. still ok and nice but just not the new norm for hie.

Was this review helpful? Yes
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for sharing your thoughts. We're sorry to hear that your rooms weren't up to your expectations. We would like to speak to you directly regarding your stay. Please call Caitie Riggs at 317-839-9000. More 

Altamont, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here in February before flying our for a cruise. We did the Park and Fly to stay the night before and were pleasantly surprised to be upgraded to a suite! We had an early flight so full breakfast was not ready but they put some things out for us like fruit, yogurt, hot and cold cereal and... More 

Was this review helpful? Yes 1
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for sharing your experience! We are happy to hear that you enjoy our staff and park and fly program. We have been very blessed to have some spectacular employees to serve our guests. We look forward to having you stay with us again! More 

Mount Vernon, Ohio
Top Contributor
51 reviews 51 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had to make a last minute stay here, and it worked out very well. The staff was very friendly and most helpful. The rooms were quite spacious and clean.The hotel itself could use a bit of updating, but the excellent service and very nice rooms made up for it. I stayed in the Jacuzzi suite, and it was really impressive.... More 

Was this review helpful? Yes 1
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for sharing your thoughts! I'm happy to hear that you enjoyed your stay and our staff. They are wonderful people. I, too, love our whirlpool suites. They are so relaxing! We look forward to serving you again! More 

Champaign-Urbana, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just did a Stay, Park and Fly using this hotel, great place to stay. The rooms were very quiet, and very clean. We have tried almost all of the airport area hotels, and none of them compare. Had a good breakfast, but what sets this hotel apart in my view, is the shuttle service. Most of the time when... More 

Was this review helpful? Yes 3
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for sharing your experience! We are delighted to hear that you enjoyed your stay and our shuttle service. We look forward to serving you again! More 

Portland, Indiana
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My stay was for one night as I was attending a coaching conference the next day at a nearby high school. The staff was professional and friendly. My Jacuzzi suite was just what I needed to unwind the night before the all day conference. My suggestion is to check into special amenities such as chocolate covered strawberries. They were a... More 

Was this review helpful? Yes 2
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for taking a moment to share your experience! We are delighted to hear that you enjoyed your stay and our staff. We look forward to serving you again in the future! More 

1 review
5 of 5 stars Reviewed February 5, 2015

The staff was very friendly and helpful. It was one of the cleanest hotels I have ever stayed in. The breakfast had lots of options from omelettes to pancakes and more to choose from. And the coffee was good! For me good coffee is always a bonus!! I would stay there again.

Was this review helpful? Yes
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for sharing your experience. We're happy to hear that you enjoyed your stay and our staff and breakfast. We look forward to serving you again. More 

United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

Noisy, thin outside and inside walls. Ladybugs... infestation. Issues with heat/cool, cannot run fan only. And what is that stain on my bed sheets? Gross. Usually, we fare well in Holiday Inns. Not tonight.

Was this review helpful? Yes 2
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Steven, Thank you for sharing your feedback with us. We sincerely apologize for your experience. We would like the opportunity to discuss this in detail with you. Please contact Caitie or Jennifer at 317-839-9000. Thank you. More 

St. Louis, Missouri, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

Us at Phases of the Moon Music + Art Festival are happy with guest services and the rooms. Checking in was a breeze and the hotel staff was very helpful and accommodating. The rates were comparable and the rooms were nice. The shuttle service to and from Indianapolis airport was a bonus! Thank You Holiday Inn Express!

Was this review helpful? Yes 1
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for your kind words! We are happy to hear that you enjoyed your stay and our shuttle service. Your group was a pleasure to host! We hope to serve you again! More 

Anderson
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

We enjoyed a restful night in our classy room, which was surprisingly upgraded at no extra charge. We arose well-rested for a long day of cruise travel and were confident that our vehicle would be safely waiting upon our return the next week. Shuttles to and from the airport were timely and convenient. We could not have anticipated a better... More 

Was this review helpful? Yes 1
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for your kind words. We are glad to hear that you enjoyed your stay. We look forward to serving you again! More 

Ohio
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 23, 2014

At the end of a VERY long day, what a pleasure to check into this lovely hotel. After checking similar hotels, we chose the Holiday Inn Express Plainfield. The rates were comparable and this place was hands down first class! It was a pleasure. Thanks, Holiday Inn Express!

Was this review helpful? Yes 5
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review

Thank you for being our guest and for sharing your experience! We are always happy to hear that our guests have enjoyed their stay. We look forward to serving you again! More 

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