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Homewood Suites by Hilton Indianapolis-Airport/Plainfield

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2264 East Perry Road, Plainfield, IN 46168
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Homewood Suites by Hilton Indianapolis-Airport/Plainfield
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Homewood Suites by Hilton Indianapolis-Airport/Plainfield
Homewood Suites by Hilton Indianapolis-Airport/Plainfield
Homewood Suites by Hilton Indianapolis-Airport/Plainfield
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218 Reviews from our TripAdvisor Community

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Traveler rating
    128
    47
    24
    13
    6
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72
29
6
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (52)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (54)
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Brook Park, Ohio
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed this place. We were late in arriving and missed dinner. They provide meals Mon - Thurs. The breakfast the next morning was great. I thought it was strange that the main lobby area was wet mopped at 9am instead of at night when most guests would be in their rooms. I felt bad for all the people trying... More 

Was this review helpful? Yes
Mike A, Director of Operations at Homewood Suites by Hilton Indianapolis-Airport/Plainfield, responded to this review

cruiser1979, Thank you so much for taking the time to share your experience. We appreciate all feedback as it helps us to continually improve the service we offer to our guests. I am sorry you experienced some minor inconveniences during your stay but was very glad to see you had an overall enjoyable experience. Please come back to visit us... More 

Saint Marys, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd time staying at this hotel. The hotel is well kept and maintained. There were no problems during our stay. The area around the hotel is a large business park - so on the weekends and during the week after 5 pm the area is quiet and free of traffic. A "Town Center" is located within 3... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Mike A, Director of Operations at Homewood Suites by Hilton Indianapolis-Airport/Plainfield, responded to this review

EdStumpff, Thank you so much for taking the time to share your experience. We were very pleased to hear you had such a wonderful experience. We hope to see you again soon! Warmest Regards, Mike Arnold Director of Operations Homewood Suites Indianapolis-Airport/Plainfield More 

Defiance, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

There was no hotel shuttle to/from the airport as advertised. We had to make arrangements to take a cab from the airport back to the hotel ( which the hotel covered). Very difficult time trying to explain to the driver that they need to go the front desk in order to get paid. I would avoid this place.

Was this review helpful? Yes 1
Mike A, Director of Operations at Homewood Suites by Hilton Indianapolis-Airport/Plainfield, responded to this review

buckeyetraveler-7, Thank you for taking the time to share your experience. As stated in a previous review response, we do indeed have a shuttle to and from the Indianapolis airport which is complimentary for our guests. At times when we do not have a driver available we partner with local taxi companies to provide this service at no cost to... More 

Tuscola, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We ordered pizza the night we arrived and forgot to get cups and plates. This is one of the few hotels that have a fully stocked kitchen, so we were going to use theirs. Unfortunately there was a broken glass in the cabinet, that my wife cut her finger on. When I gave it to the front desk, I got... More 

Was this review helpful? Yes 2
Mike A, Director of Operations at Homewood Suites by Hilton Indianapolis-Airport/Plainfield, responded to this review

dadto6kiddos, Thank you so much for taking the time to share your experience. Please accept my sincerest apologies for the issue you encountered with the broken glass in your cabinet. The issue has been addressed with our Housekeeping team to ensure they are more thoroughly checking the cabinets during inspections. Again, please accept my sincerest apologies for the issue you... More 

Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My family booked this hotel because of the free shuttle to the airport. The website advertised a free shuttle and free parking. First, The parking wasn't free it cost us $50 and that was not advertised. Second, there was no shuttle. We had to take a cab. very disappointed.

Was this review helpful? Yes 3
Mike A, Director of Operations at Homewood Suites by Hilton Indianapolis-Airport/Plainfield, responded to this review

DogsTuxedo, Thank you for taking the time to share your experience. Please accept my sincerest apologies for any miscommunication regarding our amenities. We do offer complimentary parking for guests each night they have purchased sleeping accommodations. Guests wishing to leave their cars parked with us long term are subject to long term parking fees. For your convenience we do have... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

We enjoyed our stay at the hotel. Very helpful management and Hilton met our varying needs with tact fulness. Good clean rooms with great views at the back of the hotel.Gym swimming pool were clean and tidy. Reception staff very vibrant and helpful with all the varying needs of our team. Mangers very approachable and helped with our varying accommodation... More 

Was this review helpful? Yes 1
grand rapids, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Stayed in a one bedroom suite with family. There a lot of room for what we needed. Beds were comfortable, the pull out couch was, all things considered, comfy as well. I read a positive review about the breakfast and the lady who runs it. I can only add to that. She was the star! super accomodating especially when I... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Palm Harbor, Florida
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 10, 2015

Hotel was near the airport. It was clean and the bed was comfortable. It had a separate sitting area so it was good to be able to put children to bed and stay up and watch tv. Free breakfast was good.

Was this review helpful? Yes 1
Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

Clean hotel. Friendly staff. Great area to be in. You will not have to travel far to get whatever you need right there close to the hotel. Quiet area. I have stayed here many times and have not been disappointed yet.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Merritt Island, Florida
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 7, 2015

I want to start out by saying that this is one hotel that really stands out amongst the chain it represents. All of the employees I interacted with were truly exceptional. Beginning with Helen, who tends the evening dinner and beverages, she has such a warm personality that makes you feel at home and treats you more like family than... More 

Was this review helpful? Yes 1
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