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BEST WESTERN PLUS Atrea Airport Inn & Suites

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6109 Cambridge Way, Plainfield, IN 46168
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BEST WESTERN PLUS Atrea Airport Inn & Suites
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263 Reviews from our TripAdvisor Community

Traveler rating
    169
    62
    11
    10
    11
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90
59
19
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (56)
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Woodstock, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very clean, reasonably priced, located convenient to restaurant options. Hotel staff was very friendly and accommodating. Part of our group wanted to stay in to watch the Blackhawks win the Western Conference Championship - staff recommended pizza place and told us we could rearrange the lobby TV viewing area however we wanted (3 TVs). Room was very clean and included... More 

Review collected in partnership with Best Western

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Beverly Hills, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Problem for two days with getting steady warm water for a shower. Several times had to wait long periods through cold water while in the shower until the warmer water (no hot water - only warm water) came back. A call to the front desk did not resolve it. Problem with getting our room cleaned - it did not happen... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm so sorry to hear that a few parts of your stay may keep you from visiting us again in the future, Mauty. I'd love to explain where I can, though -- based on your description, it sounds like you visited us during the Indianapolis 500. This event draws hundreds of thousands of fans to the area, so from time... More 

Knoxville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We have visited Plainfield for 15 years when we attend Indy 500. We have stayed in many hotels here. For a variety of reasons, we have moved hotels regularly, but now we are happy to find this hotel. We do not plan to change any more. Staff has been helpful and professional. The breakfasts are varied and pleasing. The location... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm so excited to hear that your tradition has been bringing you to the area for so many years! And it's made even more wonderful knowing that we can look forward to being a part of it for many years down the line. We'll always have a warm bed ready for you whenever you next arrive in Indianapolis -- see... More 

Las Vegas, Nevada
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I am the Reunion Planner for my Father's World War Two unit. When I make hotel arrangements I don't really know what I am getting myself into, as I cannot visit the places. I worked with Gia Mattei, the Director of Sales as my initial contact - what a joy to work with. Once I arrived I met the General... More 

Was this review helpful? Yes 1
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

It was so wonderful to host your father's group! It can be tough to organize reunions and get-togethers like yours, so thank you so much for giving us the chance to host you and make this one memorable. They were all so kind! It means so much to hear that every single person on our team played a role, and... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My group had three rooms for four nights Memorial weekend for the race festivities. Easy in and out, clean, nice staff. Breakfast is the usual continental you would expect. A number of restaurants( fast food ) open 24hr nearby. I would recommend and personally would stay again.

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm so glad to see that we impressed you enough to have you back the next time you make it to the area! Thanks for sharing such a busy few days with us -- glad ours and the other local amenities helped fill out the rest of your stay just to your liking. Next time you're coming to a race... More 

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stopped for the night unexpectedly in Plainfield I'm glad we stopped here first. Not only was the rate reasonable, the hotel was newer, clean and nicely decorated with friendly staff. The king room was very pleasant and clean, the bed was firm with nice linens and a variety of pillows. We had a great breakfast in the morning in... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm really glad you found us first, too, Dawn! It sounds like everything, from king bed to the breakfast, really made your stay great -- I hope we'll see you around if you make a last-minute stop in Plainfield. We've got plenty more comfy sheets and delicious food where that came from! Thanks, Melissa, General Manager More 

Evansville, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel room was booked through bookings.com. The original request was a room with 2 queen beds. When we arrived the double queen rooms were booked and they immediately offered a king suite. Rooms were clean and beds were comfortable. I traveled with children (ages 7 & 10) and they loved the pool. Hotel is situated near a Bob Evans,... More 

Was this review helpful? Yes 1
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

It can be tough making sure that the children also enjoy a hotel stay, so I'm glad that they could check out the pool! I love our location, too -- it sounds like you made good use of some of the nearby restaurants! Sorry that there was a bit of a mix-up with the booking. From time to time third-party... More 

Hebron, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel and was fantastic for our family. The rooms are spacious and had plenty of area for our kids to play games, dolls, etc. The pool was smaller, but indoor was a big plus and with a small bar/lounge in the main area. The breakfast in the morning was better than average and there were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm really glad that your whole family had space to enjoy yourselves while you were staying with us, Bridget. Despite the size of the pool, it sounds like you all found plenty of ways to relax -- breakfast is always one of my favorites here! I sure hope you'll keep us in mind the next time you're in the area,... More 

Riyadh, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 26, 2015

I just flew in all the way from Saudi Arabia on an 20 plus hour trip and when I had arrived at around 2:30 PM, I was expecting to be able to check in and get a well deserved rest. Sadly, this wasn't the case, when I arrived at the hotel the lady at the front desk told me my... More 

Was this review helpful? Yes 1
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

When you've been traveling for that long, hearing that you'll have to wait can be really frustrating -- while our check-in time is 3 PM, I'm sorry to hear we really missed that time for you. I'm very glad that our staff was able to rush back and help get your room ready for you, but if anyone seemed less... More 

Nuevo, California
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 14, 2015

I have stayed a many Best Western Plus Hotels and this one by far was the best of them all. The Breakfast was fabulous. The fitness center and pool were perfect. Rooms and service were excellent. I can only say if you have to stay near Indianapolis this is the BEST place. Absolutely no problems were encountered.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

We're really proud to be a part of the Best Western family, so knowing that we could impress you the most of any you've visited is incredibly appreciated. I'm glad you made yourself so at home, so I hope to hear from you the next time you'll be visiting Indianapolis! Thanks, Melissa, General Manager More 

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