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BEST WESTERN PLUS Atrea Airport Inn & Suites

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6109 Cambridge Way, Plainfield, IN 46168
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1 room 1 adult
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BEST WESTERN PLUS Atrea Airport Inn & Suites
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324 Reviews from our TripAdvisor Community

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Menasha, Wisconsin
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is not your Mom's Best Western. Clean hotel, good location, nice rooms. Small but good fitness center. Nice business center Only negative was kitchen worker soliciting tips (written on the Trip Advisor card)...though I did appreciate breakfast being out early.

Helpful?
Thank Ron M
Mendham, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

After a long trip (11 hours), had the pleasure to be greeted by "AB" - yes that is what his name tag says...so friendly, funny and ready to give genuine customer service! I have my degree in hotel restaurant management, and I know you can train people, but some are just genuine naturals. That is what "AB" is. My every... More 

Helpful?
Thank barbara b
Level Contributor
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Paid cash at checkout....6 months later our charge card is being billed for our stay. The first room they put us in had a broken toilet, the room they switched us to was fine. Breakfast was nice. Location was nice. But would not stay here again.

Helpful?
Thank Trina E
Knoxville, Tennessee
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Our last stay a month ago was not too bad (outside of rude front desk) so we gave the Atrea another chance. On this trip the front desk stayed true to form (crazy level of rude) and the housekeeping was the same as last time- super sweet/nice & smiling. Our rooms were clean upon arrival, but the sink in the... More 

Helpful?
Thank ChrissyAdventures
Plainfield, United States
1 review
2 of 5 stars Reviewed December 24, 2015

not as clean as it should be, maid service is not as expected, we experienced poor internet access, nice location near the Indy airport but needs improved staffing and improved hotel maintenance overall. the room carpet and bathroom was not as clean as desired , and the stairwell carpet needs to be vacuumed

Review collected in partnership with Best Western

Helpful?
Thank A.j. N
Cottonwood, United States
1 review
5 of 5 stars Reviewed December 14, 2015

Spotless hotel, friendly staff, comfortable and spacious rooms. Would definitely stay at again if I was in the area. Close proximity to airport, restaurants and DT Indianapolis. Complimentary breakfast provided was a nice start to the day.

Review collected in partnership with Best Western

Helpful?
Thank Cindy S
South Bend, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

The hotel is average as was the cleanliness. What sets this hotel apart from others are the staff. Bridget works at the bar, and as the van driver and at the desk. She is phenomenal and a great representative of the hospitality industry. She was professional and had a great attitude. AB is outgoing and efficient. The breakfast attendant went... More 

Helpful?
Thank Luna627
council bluffs, IA
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

My husband and I stayed here for two nights along with his parents during the Big 10 tournament. Things started out a little rocky when we called for our "free airport shuttle" and we're told the van just picked people up and they would send it back. After 35 mins still no van. We called the hotel and this time... More 

Helpful?
Thank CAB314
Ankeny, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2015

Stayed here for BIG Ten Championship. Made decision to go late to game but was able to find this hotel available. Glad I did because it maybe a little further to downtown it is an excellent hotel. Good breakfast with eggs, sausage, biscuits and gravy, and other common breakfast entries. Close to I70 for easy on off access.

Review collected in partnership with Best Western

Helpful?
Thank Danny R
Wausau, United States
1 review
5 of 5 stars Reviewed December 3, 2015

Very nice hotel, clean, friendly employees. A special shout out to "AB", he should be a manager, or in training for one. He made the stay special enough to get me to send an e-mail to the hotel manager.

Helpful?
Thank Aron B
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