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BEST WESTERN PLUS Atrea Airport Inn & Suites

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6109 Cambridge Way, Plainfield, IN 46168
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BEST WESTERN PLUS Atrea Airport Inn & Suites
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Traveling on business, your first exposure to service is usually with the van ride from the airport. After a long day, we were delighted that the hotel quickly dispatched the van last night. The rooms were clean, well-lighted and comfortable. I crashed. Morning greeted me with a friendly hello from Marlene who provided a very nice complimentary breakfast with a... More 

Was this review helpful? Yes
Kelowna, British Columbia, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Checking in and out was not a friendly or helpful experience. The rooms are lovely, the beds super comfy and the really big TV awesome! Also the coffee maker with Wolfgang Puck coffee was greatly appreciated. A general look of less than clean was obvious in the room,cupboards and headbord covered in finger prints and when we moved the footstool... More 

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San Antonio, Texas
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The breakfast attendant was so nice so many options. .I am vegetarian so options is a must! They went above. .. and now to the rooms.. they were big comfortable ..I went for a shower and there was a huge bar of old used soap stuck to the tub. That was my only complaint. . I told the lady at... More 

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United States
Level Contributor
206 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed one night here this month. Nice hotel, close to several restaurants by foot. Clean room. The only two negatives were the front desk chap who was too busy doing something on his computer to look at me while I was talking to him asking a question, and the housekeeping staff. The staff like to play their music through... More 

Was this review helpful? Yes 1
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

It sounds like the majority of your stay was very positive, so I appreciate you telling us a bit about it! Sorry to hear about the music, though. You're right -- our team is always working to make sure that our guests aren't disturbed by the turnover process in the rooms, and it sounds like they may have missed that... More 

Walterboro, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for the Indy 500. The hotel staff was very friendly and even let us check-in early. We arrived around 11:00 AM, which is about 4 hours before normal check-in, and they were able to accommodate us. The hotel lobby/lounge area was nice and the indoor pool was a plus. Our room was clean and... More 

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Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm really happy to see we were able to accommodate you, despite the early visit! It looks like you were visiting us from South Carolina, and I'll be looking forward to having you back. When you make it, be sure to relax in the pool after the long race day -- you really can't beat it! Thanks, Melissa, General Manager More 

Tampa, Florida
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm not sure if this is a new property or if it's just been kept up really good. In either case this Best Western has a lot going for it. The location, the appearance, and the courteous staff all contribute to a great experience. The beds are also very comfortable and the noise level is acceptable. My only complaint, and... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

"This Best Western has a lot going for it" -- I could read that line all day, Kerry! It means a ton that you enjoyed your stay so much. I'm sorry if the Wi-Fi was lagging during your stay, though. It's usually fairly fast, but it's possible there may have been a few extra folks in your area of the... More 

Taylorville
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We just spent 2 nights at the Best Western Atrea in Plainfield. The whole place looks like it has been recently renovated. The lobby area is very bright and clean. There is a nice breakfast area (where they have a great selection of hot and cold breakfast items), another sitting area, a small "pantry" where you can purchase snacks, and... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I know how tough it can be sometimes to make sure that even the little ones have an enjoyable stay when you're traveling, so it's really pleasing to see that you all felt so comfortable. Sorry to hear about the trouble getting your preferred room, but it sounds like for the most part, everything still really lived up! If you're... More 

Fayetteville, Arkansas
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here one night with our 2 children in a king room. The rooms are nice and modern but we're not really clean. There were marks on the bathroom mirror and some grime in the shower. The beds are really comfortable. There was no noise at night. There is plenty of space for luggage and to spread out.

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I really appreciate you reaching out about your stay, because less-than-spotless is something we rarely hear. While I'm glad that the space was large enough for the whole family, I'm going to follow up with my team to make sure we're holding up to our own standards there. Nonetheless, I sincerely hope you'll keep us in mind during your next... More 

Clinton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We came in for a graduation weekend. The hotel was clean and comfortable. The location was fantastic! There are plenty of places to eat within walking distance and we were right off the highway. We will definitely consider this hotel the next time we are in town!

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

First off, congratulations to the graduate! I'm happy to see that the food in the area made for convenient stops during the graduation festivities, Peter. Glad the location was so convenient for your visit, too! Next time you're in town, we'd be thrilled to have you all back in. Thanks, Melissa, General Manager More 

Union City, Michigan
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We travel to Indianapolis on business 4 to 6 times a year. This is our second time staying at this location. The rooms are spacious, clean, and nicely decorated. The beds are comfortable with plenty of pillows. The complimentary breakfast has a nice variety of items to choose from. The staff is friendly and the service is great! We will... More 

Was this review helpful? Yes 2
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

Though I'm really glad everything has really lived up for you on your first two visits with us, Carlen, I'm sorry to hear that you overheard your neighbors in the night! For the most part, we don't have issues with that -- it's possible they may have cracked open their adjoining door to use as a divider or extra hanging... More 

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