We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Atrea Airport Inn & Suites

Certificate of Excellence
Hotel website
Hotel deals
6109 Cambridge Way, Plainfield, IN 46168
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN PLUS Atrea Airport Inn & Suites
View Map
Add Photo Write a Review

298 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    186
    75
    14
    10
    13
See reviews for
103
64
22
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (56)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (50)
All months
Toronto, Canada
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Everything I've come to expect and enjoy in Best Western Plus properties. Clean rooms, efficient and friendly staff. I had a king whirlpool suite - nice touch. The whirlpool was a little lack lustre (pumps and jets did not operate as one would expect them to, barely any pressure), but it was still nice to have. I did not sample... More 

Was this review helpful? Yes
Saint Paul, missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is the 3rd stay at this hotel. It is always clean and the staff is always nice. They go out of their way to help or accommodate any requests. The furnishings are modern. I'm in an accessible room tonight and it has a huge sofa, king bed, frig, and microwave.

Was this review helpful? Yes
Florida
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Pros: Great location Lots of restaurants nearby Friendly staff Warm fresh baked cookies Cons: Revolving entry door Dirty floor in room Dirty appearance of room Broken items in shower Only lukewarm water in the afternoons Broken ice machine on 3rd floor Bar area closed during entire stay WiFi never worked Ok let me start off by agreeing with another reviewer... More 

Was this review helpful? Yes
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed one night and we were absolutely excited over the free shuttle, breakfast and a gorgeous room. Marlene, at the Desk was so helpful in allowing us an early checkin. The shuttle drivers, Tom and Bob were such a delight. Taking us to the Mall and again to the airport, totally free! We highly recommend this... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm really thrilled that Tom and Bob could make your trip to and from the airport (and mall) a breeze, Karen! Of course, I'll be excited to get you and your husband back in to see us again. Let me know if there's anything I can help you with on your next visit -- I'd love to meet you! Thanks,... More 

Bartow, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at this location twice in the past 4 months and had a pleasant stay each time. AB was very helpful at the front desk giving us tips to make the most of our stay. Tom took care of the weekend breakfast and did an excellent job. Made sure we were happy with the choices we had and... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'll be sure to send your review along to my team, Robert -- it really does take a village, and I'm glad we could all come together to make your experience a great one. It's wonderful to hear you'll be seeing us again, so reach out whenever your trip gets a bit closer! Thanks, Melissa, General Manager More 

Chapel Hill, North Carolina
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

There were 2 lights in the room which did not work. This was reported but there was no action to correct. Asked for a wake-up call and did not receive it. Room was comfortable and beds were very good. Internet was excellent. Breakfast was okay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I'm so sorry to see we didn't hop right on those issues for you! We're normally very quick to handle customer requests, so it sounds like something else must have been off for us to miss things like that, and I really appreciate you bringing them up. Especially since the rest of the stay was filled with positives, I hope... More 

Chi
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago

We were looking to stay in an area of Indianapolis outside of where we've stayed in the past (Fishers twice & 2 different downtown locations) and thought we'd struck gold with this Best Western after reading so many glowing reviews. We were wrong, and incidentally, so are those reviewers giving this place 4 & 5 stars. After a lengthy wait... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

Needless to say, Val, this is a really shocking review to read, and I'm terribly disappointed you had such an atypical experience with us. I appreciate the details and the pictures, though, since it'll help my team address these issues specifically. I'd like to take a moment, though, to reassure you that these issues are far from the ordinary --... More 

Plainfield, Indiana
1 review
3 of 5 stars Reviewed 3 weeks ago

Nice Hotel, for the most part. Would not advise anyone to get the room with the Jacuzzi as mine began to make "internal" noise at 4:10am and did not stop by the time I went to work. When I called the front desk, a gentleman responded by saying "Oh, it's probably because we are using the water up here"...?..not the... More 

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

Especially since it seems like everything else about your visit was really top-notch, I want to apologize if sounds from the Jacuzzi kept you up at all. It sounds like we could have explained the issue better and communicated a solution in the moment. I'll have my team take a look at it to see if they can replicate the... More 

New Orleans, Louisiana
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A shout out to the management @ the Best Western Atrea; Your front desk representative AB is one of the nicest and most professional person I have met while traveling. He greeted all of us with a sincere hello and helped me troubleshoot an issue I was having in the computer center. He is a gem.

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

I've been hearing so many wonderful things lately, so I'm excited to share this with him! I'm glad he could help you out while you were in the business center during your stay. If you're ever back in the area, he (and I) would be glad to welcome you again! Thanks, Melissa, General Manager More 

Buffalo, Wyoming
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

AB was wonderful in helping us checkin our room was not available so he upgraded us to a suite you should have more employes like him. the rooms are clean and large there is a winery within walking chatue thomas and breakfast very nice and appealing

Was this review helpful? Yes
Melissa H, Manager at BEST WESTERN PLUS Atrea Airport Inn & Suites, responded to this review

Glad to see you made use of the winery nearby! It sounds like we were the perfect home-away-from-home. I'll be sure to pass along your compliments, since we're lucky to have him. I hope you'll return to see us when you make it to Indiana again! Thanks, Melissa, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (5)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (8)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Plainfield
0.2 mi away
Staybridge Suites Indianapolis-Airport
0.1 mi away
La Quinta Inn & Suites Indianapolis AP Plainfield
0.2 mi away
Hampton Inn Indianapolis-SW/Plainfield
Show Prices
Show Prices
Show Prices
0.3 mi away
Baymont Inn & Suites Indianapolis Airport / Plainfield
0.3 mi away
Cambria Hotel & Suites Indianapolis Airport
0.2 mi away
Homewood Suites by Hilton Indianapolis-Airport/Plainfield
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay