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All 16 Plainfield hotels

Baymont Inn & Suites Indianapolis Airport / Plainfield

2.0 of 5 Hotel   |   6010 Gateway Drive, Plainfield, IN 46168
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71%
Ranked #9 of 16 Hotels in Plainfield
A recent review
5 of 5 stars reviewed 6 days ago
Jane M Plainfield
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416 reviews from our community

Traveler rating
    134
    150
    72
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    22
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159
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
Quebec city, Canada
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stop at this hotel every year on my way to AZ. For the price, I think that it's the best hotel in Plainfield. I enjoyed the pool and spa. Also I liked the softness of the towels, as well as the quality of the mattress.

Was this review helpful? Yes
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review

We love repeat guests! Thank you for continuing to choose the Baymont Inn & Suites Indianapolis Airport / Plainfield for your lodging needs when traveling to Arizona. We appreciate your kind words and look forward to seeing you again on your return trip. More

Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Check in was easy,,easy signing in,rooms were comfortable, staff was very cordial,room was clean and comfortable

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review

So glad to hear that you enjoyed your recent stay at the Baymont Inn & Suites Indianapolis Airport / Plainfield! We strive to make every guest feel welcome from the moment you arrive; from our quick check-in process, to our housekeeping staff and through breakfast. Good customer service is one of the most important things in the hospitality business. We... More

Stockbridge, Georgia, United States
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I needed a room for only 1 night and had no problem getting one on short notice. The other hotels in the area were either booked up or were not willing to give just one night accommodations.The hot breakfast was nice with eggs, bacon, biscuits and gravy plus dry cereals and toast, muffins and juices. We got... More

Was this review helpful? Yes
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review

Thank you for sharing your kind words about our facility, the Baymont Inn & Suites Indianapolis Airport. I was glad to hear, that even on a busy night, we were able to get you a room that met your needs. It can be tricky sometimes with the many special events in the city throughout the summer. In your case, you... More

Ottawa, Ontario, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

We came to Indianapolis for GenCon staying here was part of the hotel block; Baymont charged more for this discounted event rate than their regular daily rate. Just think about that and you'll figure out what this hotel is like. Rooms are in serious need of maintenance, we had elelctrical outlets that didn't work, bathroom fan didn't work (whole room... More

Was this review helpful? Yes
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review

I was sorry to hear that you didn't enjoy your stay while in town for Gen Con. But I'm also a little confused. Because Gen Con is such a big event, I was on property all but one day of your stay and my Front Office Manager was also on property all but one day. But neither one of us... More

Athens
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Upon a late check it we discovered soiled linens on one bed. While our first reaction was to check out and move, the area hotels were fully occupied. Instead we brought it to the attention of the night manager who apologized profusely and offered to completely remake the bed. In addition we were comped the night's stay. Average hotel with... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review

Thank you for your positive comments about a very negative situation. As you said, many people would have just left without telling us why; but you gave us the chance to correct the situation and we sincerely appreciate that. I also appreciated the fact that you sent a personal note to the staff member involved. It's always great when we... More

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Additional Information about Baymont Inn & Suites Indianapolis Airport / Plainfield

Address: 6010 Gateway Drive, Plainfield, IN 46168
Phone Number:
Location: United States > Indiana > Plainfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Indianapolis Airport / Plainfield 2*
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Also Known As:
Baymont Inn & Suites Indianapolis Airport/Plainfield Hotel Plainfield
Baymont Inn And Suites Indianapolis Airport/Plainfield

9 photos of this hotel

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