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All 5 New Castle hotels

Raintree Inn

2836 South State Road 3, New Castle, IN 47362
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Ranked #2 of 5 Hotels in New Castle
A recent review
5 of 5 stars Reviewed May 26, 2014
Soccermom16-60
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40 reviews from our community

Traveler rating
    11
    9
    4
    2
    14
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11
7
7
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2014 via mobile

Our last trip 5 days 2987 miles, Rain Tree Inn a place I can call home. Always friendly front desk help on arrival and one call any problem solved. Will always chose this inn over the others. Thanks Again for a nice trip home. Back to Florida!

Was this review helpful? Yes 3
Burr Oak, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

We stayed at Raintree for the weekend. They couldn't find our reservation so they discounted room. Staff was very friendly and room was very clean. When we decided to leave a day early they even refunded a night back to us even though it was 8pm when we left. I would recomenend this hotel to anyone traveling to or through... More

Was this review helpful? Yes 1
New Castle, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

I unfortunately was in a car accident last Thursday, however my stay at RainTree Inn helped me rest and take care of my affairs after the loss of my car. People were caring, supportive and hospitable at the check in desk. I had checked two other places on the same road, however I felt "at home" with Rain Tree. When... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2013

Raintree Inn is the pits. What once was an icon in New Castle is now the eyesore of New Castle. I've seen this place deteriorate over the years. Price is too much compared to much better places nearby that are equal or less than in regards to cost. Very dirty, very outdated, very broken down, and in need of demolition.... More

Was this review helpful? Yes 1
RaintreeInn765, Manager at Raintree Inn, responded to this review

Hello, Just wanted to take a moment to respond to your comment you left about Raintree. I am Chad the current GM. I am new as of Dec. 21st 2013. I am here and plan to clean up the property. We are sorry that your stay was not enjoyable before with the previous management but hope to improve the property... More

Travelers are raving about these New Castle hotels

Cincinnati, Ohio
Contributor
20 reviews 20 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 29, 2013

I went to New Castle to visit a friend and needed a place to say. I picked the Raintree after passing it before when I went to visit. I got there and checked in with absolutely no problem. I had a room around the corner from the office. It was clean but a little dark even with all of the... More

Was this review helpful? Yes 1
RaintreeInn765, Manager at Raintree Inn, responded to this review

Hello, My name is Chad Beasley the Current GM as of Dec, 21st. I'd like to think you for the good review and offer you a 15% discount the next time your in town. Just print this and bring it will you to redeem. Thank you again, Chad Beasley, GM More

Muncue, IN
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 18, 2013

The room was dirty, staff didn't seem to care, charged $20 more for a room to be close to pool; since we had a 3 year old that wanted to swim. No hottub available, there was boards placed over it. Breakfast consisted of old coffee, little debbie snack cakes. The price we payed for a room was way too high,... More

Was this review helpful? Yes 1
RaintreeInn765, Manager at Raintree Inn, responded to this review

Hello, Just wanted to take a moment to respond to your comment you left about Raintree. I am Chad the current GM. I am new as of Dec. 21st 2013. I am here and plan to clean up the property. We are sorry that your stay was not enjoyable before with the previous management but hope to improve the property... More

Muncie, Indiana
Top Contributor
50 reviews 50 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 3, 2013

There are several independent hotels on the south side of New Castle, Indiana. Raintree is the only one that allows pets - for an additional $20/pet/night. The facility appears to have begun life as a Holiday Inn or similar 40 or so years ago. There have been updates, but the place shows its age overall. In a recent stay we... More

Was this review helpful? Yes 2
RaintreeInn765, Manager at Raintree Inn, responded to this review

Hello, Just wanted to take a moment to respond to your comment you left about Raintree. I am Chad the current GM. I am new as of Dec. 21st 2013. I am here and plan to clean up the property. We are sorry that your stay was not enjoyable before with the previous management but hope to improve the property... More

Rossford, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

The hospitality was extraordinary. Plenty of amenities, places to shop, a magnificent bar, a spa and an exercise room. I would highly recommend the Raintree Inn to anyone passing through or visiting in New Castle, IN.

Was this review helpful? Yes 1
cookiechip, Owner at Raintree Inn, responded to this review

thank you so much it means a lot to our whole staff thank you again maurice cook the owner 765-524-9693 More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 23, 2012

You never know when your'e gonna need a safe clean place to stay in New Castle. One of the owners with my company had her vehicle breakdown in the city this week, I referred her to the Rain tree, I had stayed there earlier this year despite the poor reviews and had a great time and a great nights rest.... More

Was this review helpful? Yes 1
cookiechip, Owner at Raintree Inn, responded to this review

thank you so much my staff works so hard to make every guests visit the best . we have commeted all available resources to making the raintree by master host the best it can be so from all of us to you again thank you sincerly maurice cook i'm the owner you can reach me at 765-524-9693 america is the... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2012 via mobile

The room we got smelled like cigarettes and cheap perfume. There were crumbs and bits of dirt on the floor, scum in the shower and hair in the sprinkler on the ceiling! How does that even happen?! The water took 15 minutes to warm up (no exaggeration) and there were stains on the couch and chairs. The staff was friendly,... More

Was this review helpful? Yes 1
cookiechip, Owner at Raintree Inn, responded to this review

i'm trully sorry we strive to give the best service at all times please call me the owner maurice cook 765-524-9693 or the hotel at 765-521-0100 the manager is tim stunda always contact us with any problem will try to make your stay the best More

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Additional Information about Raintree Inn

Address: 2836 South State Road 3, New Castle, IN 47362
Location: United States > Indiana > New Castle
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Best Western New Castle
Raintree Hotel New Castle

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