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All 5 New Castle hotels

Garden Inn

24 E Executive Drive, New Castle, IN 47362
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Ranked #3 of 5 hotels in New Castle
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23 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Monticello, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

April 3, 2014...My daughter and I stayed at this motel on this date. I cannot really begin to describe the miserable conditions we stayed in while at this facility, but I will try. First, the air conditioner wouldn't work and we believe the heat may have even been running. We were miserably hot all night. We didn't get much sleep.... More

Was this review helpful? Yes 1
Granger, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We were there for a dance competition. The rooms smelled of smoke, they had rust on the bathroom baseboards and trim. Mold on the ceilings and wall behind the commode. The wall behind the commode and the base had not been cleaned in months. Carpet was stained and ripped up in the hallway. Outside security doors did not lock. wifi... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed December 13, 2013 via mobile

We prepaid for our suite two days before our wedding. Arrived on the 7th of December. Upon entering the room noticed a large stain on the throw they use at the end of the bed. The lady at the desk Jessica was amazing and replaced it. I used the bathroom to realize the tub hasn't been cleaned there were long... More

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Belton, Texas
1 review
1 of 5 stars Reviewed December 4, 2013

The hotels in New Castle are awful! But if you have to stay in New Castle (poor you) (& me right now!) The Garden Inn is pretty dirty, the beds are better than SAAAI, and so is the breakfast, at least there's cereal! The rooms are pretty nasty, stained carpet & walls, housekeeping sucks! Better to stay on Anderson or... More

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Cincinnati, Ohio
20 reviews 20 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 20, 2013

Before I made the reservations, I checked trip advisor and read other peoples reviews. After Looking at them and the hotels website, I decided to give it a try. The last time I was in New Castle was just a few months ago ( April) and I stayed at the Raintree Inn that time. I went to check in to... More

Was this review helpful? Yes 3
South Whitley, Indiana
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2012

After reading these bad reviews, I almost cancelled my reservation. But I found nothing negative about this motel. The staff was very friendly & helpful. The room was very clean. I stayed 2 nights & would recommend this motel to my friends/family.

Was this review helpful? Yes 4
1 review
1 of 5 stars Reviewed July 22, 2012 via mobile

My mom and I checked in to this hotel tonight, and it is absolutely disgusting! Any one who says this hotel doesn't deserve negative reviews must love living in filth. First of all the hotel is just nasty and run down in general--it is NOT new! The carpet is nasty, the walls are stained all over, and to top it... More

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Anchorage, Alaska
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2012

We reserved 6 nights from June 6 to 12, 2012 and checked out the next day. Our room was FILTHY! Everything -- furniture and windows, etc., had a film of dirt on them. It looked like it had not been occupied for weeks. The clincher was all of the MOLD we discovered in the bathroom. We complained to the person... More

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Orlando, Florida
1 review
2 of 5 stars Reviewed June 22, 2012

I stayed at the Garden Inn in New Castle for 3 nights (Friday through Sunday) in June 2012. When we went to our non-smoking room, it smelled slightly like smoke, so my wife requested a different room. The only other non-smoking room they had smelled like a chimney. Obviously, there isn't much they can do about people smoking in non-smoking... More

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South Bend, Indiana
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 13, 2012

We found the staff at this hotel to be most helpful and courteous. The rooms were clean and in good condition. If you are someone who expects a 5 star hotel, it may not be the place for you but it is an excellent choice for the price and certainly does not deserve the previous reviews any longer.

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Additional Information about Garden Inn

Also Known As:
Garden Hotel New Castle
Garden Hotel
Address: 24 E Executive Drive, New Castle, IN 47362
Location: United States > Indiana > New Castle
Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in New Castle
Price Range (Based on Average Rates): $
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