We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Garden Inn

24 E Executive Drive, New Castle, IN 47362
Garden Inn

33 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    0
    6
    4
    4
    19
See reviews for
12
1
4
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (11)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (4)
All months
1 review
2 of 5 stars Reviewed May 25, 2015

We stayed 5/23-5/25 2015 for a family reunion. The staff was accommodating but not overly friendly (we're from Baltimore so we're use to less than friendly service). The place is dated but I'm ok with that as long as it's clean...unfortunately it's not super clean either. Not smelly, but there was mold in our coffee pot and the Pillows and... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 3, 2014

Reserved 2 rooms when going for family funeral. First room was "acceptable", it had wall paper peeling off the walls, the drain in the bath tub was rusted, the front desk clerk had to come to the room to clean the trash out behind the dresser. The second room was horrible. Smelled like an ashtray, wall paper was peeling off... More 

Was this review helpful? Yes 1

Travelers are raving about these New Castle hotels

Freeburg, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2014 via mobile

Room was clean, staff was friendly. Phone in bathroom was a little awkward! Breakfast was a bit limited but not bad. Did not use pool. Far far better experience than with Raintree. In comparison this was a delight!

Was this review helpful? Yes 1
South Bend, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

I have stayed at this hotel several times over the years when I visit friends in the area. I have never experienced a bad stay... On my last trip, room was very clean, staff was friendly, bed comfy, and breakfast offered several items to choose from. The price is extremely affordable for what they offer. I will continue to stay... More 

Was this review helpful? Yes 2
Saint Charles, Missouri
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

The room itself was pretty nice and rates really good! Pool looked smaller than picture, and there was a warning sign it was NOT heated. So with that in mind, I did not swim. The lady that checked me in was so incredibly nice! However, the lady in the morning RUDE!!!!. They don't have cream cheese for bagels in their... More 

Was this review helpful? Yes 1
La Crosse, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 13, 2014

Rudest night shift employee interface of my life, hotel policy is 2 towels per room, even with 4 adultI was forced to go to the lobby at 1in the morning to trade in my wet towel for a dry one so theothers could shower. The attendant slammed a door in my face, telling me he was done with me when... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2014

I've stayed in worse.. staff is good. Hotel is run down. Pool is cold. Carpet is dirty. Microwave is dirty. Fridge is dirty. I might sleep in my car tonight. I know its cleaner. Nobody stayen in this hotel with me.

Was this review helpful? Yes
Bradley, Illinois, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

this place is disgusting,Its dirty,stinks,very poor management and owners. the best thing within this establishment is Great Employee's they try very hard to deal with all the unhappy people that stay in this filthy place

Was this review helpful? Yes
Nashville
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 30, 2014

This hotel is an example of what could be a great property that the ownership will not spend the money to maintain. It was formerly a franchise of a major brand, but they no longer have that affiliation. The sink backed up our first night there and the only staff member on duty came in and cleaned the sink, but... More 

Was this review helpful? Yes
O'Fallon, Missouri
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 28, 2014

We stayed at the Garden Inn for two nights, the first night was fine and although the hotel is in need of many repairs, it was functional. The second night we had the sink back up with raw sewage and the desk clerk was the only one working and she tried her best to clean up the mess. She indicated... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities