We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 New Castle hotels

Garden Inn

24 E Executive Drive, New Castle, IN 47362
Hotel amenities
Save Saved
You added Garden Inn to your Saves list
Garden Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ranked #3 of 5 hotels in New Castle
  • Overview
  • Reviews (30)
  • Photos (15)
  • Amenities
  • Q&A
  • Room tips (3)
  • Location
  • More
Write a Review

30 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
South Bend, Indiana, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times over the years when I visit friends in the area. I have never experienced a bad stay... On my last trip, room was very clean, staff was friendly, bed comfy, and breakfast offered several items to choose from. The price is extremely affordable for what they offer. I will continue to stay... More

Was this review helpful? Yes
Saint Charles, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The room itself was pretty nice and rates really good! Pool looked smaller than picture, and there was a warning sign it was NOT heated. So with that in mind, I did not swim. The lady that checked me in was so incredibly nice! However, the lady in the morning RUDE!!!!. They don't have cream cheese for bagels in their... More

Was this review helpful? Yes
La Crosse, Wisconsin
1 review
1 of 5 stars Reviewed July 13, 2014

Rudest night shift employee interface of my life, hotel policy is 2 towels per room, even with 4 adultI was forced to go to the lobby at 1in the morning to trade in my wet towel for a dry one so theothers could shower. The attendant slammed a door in my face, telling me he was done with me when... More

Was this review helpful? Yes

Travelers are raving about these New Castle hotels

2 reviews
1 of 5 stars Reviewed June 5, 2014

I've stayed in worse.. staff is good. Hotel is run down. Pool is cold. Carpet is dirty. Microwave is dirty. Fridge is dirty. I might sleep in my car tonight. I know its cleaner. Nobody stayen in this hotel with me.

Was this review helpful? Yes
Bradley, Illinois, United States
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

this place is disgusting,Its dirty,stinks,very poor management and owners. the best thing within this establishment is Great Employee's they try very hard to deal with all the unhappy people that stay in this filthy place

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 30, 2014

This hotel is an example of what could be a great property that the ownership will not spend the money to maintain. It was formerly a franchise of a major brand, but they no longer have that affiliation. The sink backed up our first night there and the only staff member on duty came in and cleaned the sink, but... More

Was this review helpful? Yes
O'Fallon, Missouri
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 28, 2014

We stayed at the Garden Inn for two nights, the first night was fine and although the hotel is in need of many repairs, it was functional. The second night we had the sink back up with raw sewage and the desk clerk was the only one working and she tried her best to clean up the mess. She indicated... More

Was this review helpful? Yes
Monticello, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2014

April 3, 2014...My daughter and I stayed at this motel on this date. I cannot really begin to describe the miserable conditions we stayed in while at this facility, but I will try. First, the air conditioner wouldn't work and we believe the heat may have even been running. We were miserably hot all night. We didn't get much sleep.... More

Was this review helpful? Yes 2
Granger, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2014

We were there for a dance competition. The rooms smelled of smoke, they had rust on the bathroom baseboards and trim. Mold on the ceilings and wall behind the commode. The wall behind the commode and the base had not been cleaned in months. Carpet was stained and ripped up in the hallway. Outside security doors did not lock. wifi... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2013 via mobile

We prepaid for our suite two days before our wedding. Arrived on the 7th of December. Upon entering the room noticed a large stain on the throw they use at the end of the bed. The lady at the desk Jessica was amazing and replaced it. I used the bathroom to realize the tub hasn't been cleaned there were long... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Garden Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Garden Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Garden Inn

Address: 24 E Executive Drive, New Castle, IN 47362
Location: United States > Indiana > New Castle
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Cheap Tickets and Hotels.com so you can book your Garden Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Garden Hotel New Castle

15 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (10)
Room/suite (3)
Hotel & grounds (2)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (6)
Room/suite (3)
Pool/beach area (1)
Hotel & grounds (2)


Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Number of rooms

Questions & Answers

Questions? Get answers from Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer