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Hampton Inn New Albany

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506 West Spring Street, New Albany, IN 47150
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Hampton Inn New Albany
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194 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (57)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (43)
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dawsonville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Was put in a room on the freeway side of the Hotel and what a Nightmare!! Was unable to Sleep do to cars trucks motorcycles and everythins else on the road wright next to the Hotel!!! Had to be moved to a new room at 5:00 am in the morring!!

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Colonial Heights, Virginia
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Hampton right off of I-64W and landscaping around it gives it a secluded feel. No problem getting to it off the interstate, but a little confusing leaving it and trying to get back to I64 due to the one-way streets. Room had a microwave and fridge which was nice. Only complaint was breakfast - got down there at 7... More 

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New Albany, IN, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel for about 18 years and have always been very pleased. This visit was terrible. There was a large amount of water standing in the bathroom when we checked in. There was no waste basket or ice bucket in the room. The room was not cleaned one day and there were no clean towels. We... More 

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Was this review helpful? Yes 1
de soto, missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great halfway place to stop if heading to gulf..cleanest budget hotel I have been to in years and I complimented the manager who was cleaning tables at the great little breakfast area. Inside pool was the only negative, it was so humid and hot in there I could not stay but the kids enjoyed for an hour. The other downside... More 

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Owensboro, Kentucky
Level Contributor
121 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

The front desk clerk started it all off wrong with attitude as if I was bothering her on her smoke break. Then there was the hot smelly room with squeaky bed and moldy tub. I stay in ALOT of Hamptons and this one falls right to the bottom. I will not stay here again, might as well go to Hilton... More 

Was this review helpful? Yes 1
thakerhem, Owner at Hampton Inn New Albany, responded to this review

Let me apologize first for the inconvenience encountered during your stay and thank you for bringing it to my attention. I promise you this is not our service quality and request you to please give us another chance. Thanks again for your review this helps us to better our services. More 

Atlanta, Georgia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

Hampton Inn is my standard choice of hotels when I travel--both business and private. The Hampton in New Albany was absolutely up to standards on all counts. A very nice stay. This was an overnight on a trip from here to there, so I did not do any sight seeing. But, I will note that New Albany is on the... More 

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Nashville, United States
1 review
5 of 5 stars Reviewed May 27, 2015

This was a good hotel for the cost … the location … the breakfast and the amenities offered. The staff were very friendly and helpful. Check-in was easy. The facility was very clean and fresh. I would stay again – and recommend to family and friends. The pool was not open and functional which was disappointing – and was not... More 

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Niagara Falls NY
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 26, 2015

We called from the road three hours in advance and made reservations that were confirmed verbally and by E-mail. Check in was fast and everything was in order. Rooms were clean and people were friendly. We commented how smooth everything was at the hotel. I was shocked to see the recent negative reviews as we are business travelers and had... More 

Was this review helpful? Yes 1
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 19, 2015

Do not stay at this hotel, they charged me three different charges on my credit card for only two nights. We attempted to correct this while at the hotel, and they said they would have to get a manager to do it. I left my name and number and no one has called me back! Terrible customer service!!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 16, 2015

We were looking for a place to stay on our trip back from pigeon forge TN to Missouri. Hotels in Louisville were very expensive and some were completely booked due to some kind of sporting event that was taking place. We found this hotel and were slightly skeptical upon our arrival to New Albany. We were very happy with the... More 

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