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All 2 New Albany hotels

Hampton Inn New Albany

2.5 of 5 Hotel   |   506 West Spring Street, New Albany, IN 47150
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55%
Ranked #2 of 2 hotels in New Albany
A recent review
4 of 5 stars reviewed 3 days ago
Amy H Moore, Oklahoma
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  • Reviews (137)
  • Photos (24)
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137 people have reviewed this hotel

Traveler rating
    49
    25
    25
    22
    16
See reviews for
32
30
12
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Moore, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel was very good overall. My only complaint is that the bed wasn't very comfortable. I have stayed at many Hampton Inns, and this was the least comfortable bed of all the Hampton Inns I have visited. However, the location is great being so close to Louisville, and the hotel was clean. The staff was professional and friendly.

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mo
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time we have stayed here. Heather, hotel clerk, was very helpful, friendly and courteous. Our room was clean, breakfast had a variety of food, morning staff was very nice. The only disappointment was the low lighting in the room, especially the bathroom area. Would recommend they place a pull-out mirror on the bathroom wall. However, will stay here again.

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Broomfield, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This facility is in dire need to refurbish. Carpet, paint, etc. Just feels and looks old and tired. Rooms are not in as bad a condition as general areas. Housekeeping was terrible. It was a family death that took us to this location and the lack of housekeeping service here added to our stress

Review collected in partnership with Hampton

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Columbus, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First, I travel every week for work and choose Hampton Inns primarily but from the minute I pulled in to this property, I was leery. This hotel does not seem to be in a great area and was definitely not up to Hampton standards. The rooms felt more like an motel- old and very worn. The shower was gross for... More

Was this review helpful? Yes 1
Waxahachie, Texas
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We happened to end up in New Albany, IN, one night on our vacation. Decided to try the Hampton Inn but they were booked. Two guys overheard our conversation and said that they had booked 4 rooms for a bachelor party but only needed 3 so we were welcome to buy their room if we wanted. The staff made the... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Joye H, Thank you for taking the time to review our hotel. I appreciate you comments and glad you were able to take advantage of the other guest overbooking. I am also pleased you and your 10 year old were able to take advantage of the pool. Please come back the next time you are in town. Chris Nokes More

Valparaiso, Indiana
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 3 weeks ago

I am a Hilton Honors Member - and normally love all the brands. But this place is bad. Nice employees, but dirty room (101) bugs, stained wall paper, dirty tub - yuck. Very noisy in room 101. This place must be hit or miss depending on the rooms not all reviews are bad - but seriously consider another hotel.

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Patty S. I am sorry your experience was not to your satisfaction. Please contact me directly at the hotel to discuss your stay further. Chris Nokes More

Indianapolis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is tops! Staff is wonderful, very pleasant to deal with. The room was clean and the bed oh so comfy! It had been awhile since we stayed at a Hampton and I had forgotten how wonderful, clean, and comfortable it was.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Caroline P. Thank you for such a nice review. I have shared your survey with the staff and everyone is appreciative. Please stop by again the next time you are in the area. Chris N. More

Morristown, IN, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have stayed in Hampton Inns while traveling for many years, but their recent upgrades to high countertops in the bathrooms is making us rethink that decision. I am 4'11'' and have a very difficult time using the sink. It would be impossible for children to wash hands or brush teeth in these sinks.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hindman, Kentucky
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 14, 2014

I like Hampton in new Albany because it is close to the casino.I have stayed here several times and the rooms have always clean and well equipped. I do however wish the parking lot was better lit at night.

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Fred T. Thank you for taking the time to let us know how we are doing. Always apleasure seeing you back and hope you continue your winning ways at the casino. Chris N. More

va
Top Contributor
55 reviews 55 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 2, 2014

Close to highway and restaurants. In dire need of updating. Staff friendly but seemed overwhelmed. Hotel was completely booked, we checked in late and had an issue with linens. Staff did the best she could to accomodate since no one was available in housekeeping. Breakfast was decent but rooms were a bit dated. I would pass this Hampton the next... More

Was this review helpful? Yes 2
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

bdinnab, Thank you for your comments, we appreciate every guest letting us know how we are doing and I am sorry we fell short on this stay. Due to comments like yours we are starting the remodel stage of carpeting, wall vinyl and in room lighting. Please reconsider giving us another chance the next time you are in the area.... More

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Additional Information about Hampton Inn New Albany

Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Location: United States > Indiana > New Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
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Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn

24 photos of this hotel

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Business center/function rooms (1)
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Hotel & grounds (2)
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Dining (5)
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Room/suite (4)
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Pool/beach area (1)
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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
76

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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