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Hampton Inn New Albany

2.5 of 5 506 West Spring Street, New Albany, IN 47150
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Hampton Inn New Albany
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Hampton Inn New Albany
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173 reviews from our community

Traveler rating
    61
    37
    29
    26
    20
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42
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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LaPorte, Indiana
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This Inn was clean and quiet. Just what we needed after a long drive. The Inn is under construction for a much needed update. Glad to see the management recognizes this. Staff was very courteous at check in and check out. Nice breakfast and breakfast staff.

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

IndianaDaisy, Thank you very much for providing your opinion about our hotel. We are pleased that enjoyed your accommodations with us. We hope you visit us again. Christopher Nokes More 

Taos
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is one property I strongly advise to avoid. Due to a convention in town, the options were limited and this Hampton Inn had surprisingly availability at a reasonable rate. That should have been my first sign of warning, but being optimistic, I stayed anyway. Where to start…from confusion at check-in of the room type, to the lovely stink bug... More 

Was this review helpful? Yes 3
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Jesse P. Thank you for your sincere review . We apologize that your recent stay was not up to expectations . We appreciate your comments and we will pass them to our team so that we can continue to improve our services . We hope to have the occasion to welcome you again in the future in order to offer... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay. Stayed one night on the way to a ski outing in Paoli, Indiana. Friendly staff and clean, quiet, up-to-date room. Would stay again and would recommend to friends and family. (OK, this thing won't let me post a review unless I have 200 characters, so here's a bunch more characters. sheesh.)

Review collected in partnership with Hampton

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Fenton, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel is rundown and does not live up to what you would expect for a Hampton Inn. The indoor pool was empty and the equipment in the workout facility was poorly maintained. In addition, I had to ask for bar soap.

Review collected in partnership with Hampton

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Rod, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More 

Brunswick, Md.
Top Contributor
176 reviews 176 reviews
61 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Yes, we have stayed here before and we chose to stay here again. We had a couple of little hiccups with our reservation but the General Manager, Chris, absolutely made it 'right' for us. Not only do we LOVE the comfy beds and cozy rooms, but the staff needs to be friendly and helpful as well. All of these things... More 

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California, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Out stay at this hotel was for eight nights. Overall, we were satisfied with what we received for the cost, but there was definitely room for improvement. Currently the hotel is under construction, so expect the noise and such that brings. It wasn't a big deal as we knew it was occurring and I expect that the value (noise reduction... More 

Review collected in partnership with Hampton

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Norfolk, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2015

Looked the place up on trip advisor and reviews looked good.So me and my husband and daughter stayed here during the holidays while traveling to Louisville. Needless to say never again!! Was the most unprofessional staff I have ever encountered. And the rooms are outdated and unkempt. Reminded me of a cheap motel rather. I strongly advise do not waste... More 

Was this review helpful? Yes 1
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Haley, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More 

Franklin, Indiana
1 review
5 of 5 stars Reviewed January 23, 2015

I went there with my young son to go to Louisville for the extended weekend. The hide-a-bed was great for him. The cable selections were good, and the breakfast was hot and pretty good. Several selections to choose from. All things were very clean. The staff was REALLY nice and helpful. The pool was down for renovation, but that is... More 

Review collected in partnership with Hampton

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Heart In Texas But Body In Central Wisconsin
Top Contributor
70 reviews 70 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 17, 2015

The hotel is nicely located and the host provided excellent tips to dining. Rooms do need alittle updating. Would stay here again. The location is good and has many local restaurants to choose from. I was told there was a parking problem, but I did not encounter one. The breakfast was good and warm and just as tasty as any... More 

Review collected in partnership with Hampton

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Tim K, Thank you for reviewing Hampton Inn New Albany, IN on Tripadvisor. We truly appreciate your kind words as well having started our renovation of rooms. We look forward to having you back the next time you are in the area. Christopher Nokes General Manager More 

Mpls, United States
1 review
4 of 5 stars Reviewed January 16, 2015

Totally Great and helpful staff. Rooms are a little older than most Hamptons, but not enough to keep me away. i would saty again. Easy access to roads and close to Louisville for being in Indiana.... don't let the different states throw you!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Karen Marie A, We are thrilled you enjoyed your stay with us and glad you decided to cross that bridge and see the Sunnyside of Louisville. Come back soon so you can see our newly remodeled rooms! Christopher Nokes More 

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Additional Information about Hampton Inn New Albany

Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Location: United States > Indiana > New Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
Number of rooms: 76
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Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn

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