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Hampton Inn New Albany

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506 West Spring Street, New Albany, IN 47150
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Hampton Inn New Albany
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Hampton Inn New Albany
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181 reviews from our community

Traveler rating
    62
    39
    33
    26
    21
See reviews for
47
34
12
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (181)
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    (48)
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hampton is typically my hotel of choice- but this stay was not great. There is a lot of construction taking place which is good, but until then the hotel is very dated. The workout room has broken equipment which is disappointing. Had I known all that was taking place in the hotel I would have gone elsewhere.

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Belle River, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

The rooms were quiet, clean, the beds and pillows were excellent. Breakfast is good, but we choose to dine out. The location very close to artisan cafe's and restaurants in New Albany. It is also very close to downtown Louisville and all of its attractions. I recommend this location.

Review collected in partnership with Hampton

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Fairfield, United States
1 review
3 of 5 stars Reviewed 1 week ago

We arrived late at night and found out we only had one set of towels. We were staying 2 days and our towels were never replaced so we had to ask for some, then given 2 bathmats and no handtowels. The housekeeping staff needs improvement.

Review collected in partnership with Hampton

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Chillicothe, Ohio
Contributor
19 reviews 19 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family gathered at this hotel for a wedding nearby. We were so well taken care of as we shuffled in and out for rehearsals, shopping, and the wedding. We especially enjoyed the breakfast and the excellent service there. Having the nice lobby and breakfast area to join up with each other was so appealing.

Review collected in partnership with Hampton

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New Albany, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

My room was dirty. Bath tub wasn't cleaned. 2X4 scrap left in room. Bugs in room. Definitely sub-standard for a Hampton. I am hopeful that this will be resolved in time for my visit to the area again in 12 months.

Review collected in partnership with Hampton

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Campbellsville, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2015

Needed new bedding as mattresses on both beds. Breakfast was good like at other Hamptons. Room needed new carpet as it was worn and over stretched in places with some places a person could trip. I would stay further down the road the next trip.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Tampa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2015

I stayed in this hotel the last November, when I went to my trip to Louisville, really wanted to register in some hotel near Louisville, but I found none, and I went I found online this hotel, it's no big deal, but rather comfortable for me and my family, especially the service every time we came to Louisville, the room... More 

Was this review helpful? Yes 1
Santa Claus, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2015

Hotel is undergoing renovation and not up to the standard one normally expects of a Hampton Inn. Will almost certainly be much better when completed. Still, a good nights sleep which is what we were seeking.

Review collected in partnership with Hampton

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LaPorte, Indiana
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 26, 2015

This Inn was clean and quiet. Just what we needed after a long drive. The Inn is under construction for a much needed update. Glad to see the management recognizes this. Staff was very courteous at check in and check out. Nice breakfast and breakfast staff.

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

IndianaDaisy, Thank you very much for providing your opinion about our hotel. We are pleased that enjoyed your accommodations with us. We hope you visit us again. Christopher Nokes More 

Taos
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 12, 2015

This is one property I strongly advise to avoid. Due to a convention in town, the options were limited and this Hampton Inn had surprisingly availability at a reasonable rate. That should have been my first sign of warning, but being optimistic, I stayed anyway. Where to start…from confusion at check-in of the room type, to the lovely stink bug... More 

Was this review helpful? Yes 3
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Jesse P. Thank you for your sincere review . We apologize that your recent stay was not up to expectations . We appreciate your comments and we will pass them to our team so that we can continue to improve our services . We hope to have the occasion to welcome you again in the future in order to offer... More 

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