We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 New Albany hotels

Hampton Inn New Albany

2.5 of 5 Hotel   |   506 West Spring Street, New Albany, IN 47150
Hotel deals
Hotel website
Hotel amenities
Special Offer
Double Points
Save Saved
You added Hampton Inn New Albany to your Saves list
Hampton Inn New Albany
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
55%
Ranked #2 of 2 hotels in New Albany
A recent review
5 of 5 stars reviewed 5 days ago
Caroline P Indianapolis, United States
  • Overview
  • Reviews (131)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
Write a Review

131 people have reviewed this hotel

Traveler rating
    47
    24
    25
    20
    15
See reviews for
30
28
12
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Indianapolis, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is tops! Staff is wonderful, very pleasant to deal with. The room was clean and the bed oh so comfy! It had been awhile since we stayed at a Hampton and I had forgotten how wonderful, clean, and comfortable it was.

Review collected in partnership with Hampton

Was this review helpful? Yes
Morristown, IN, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed in Hampton Inns while traveling for many years, but their recent upgrades to high countertops in the bathrooms is making us rethink that decision. I am 4'11'' and have a very difficult time using the sink. It would be impossible for children to wash hands or brush teeth in these sinks.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hindman, Kentucky
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like Hampton in new Albany because it is close to the casino.I have stayed here several times and the rooms have always clean and well equipped. I do however wish the parking lot was better lit at night.

Was this review helpful? Yes
va
Top Contributor
55 reviews 55 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to highway and restaurants. In dire need of updating. Staff friendly but seemed overwhelmed. Hotel was completely booked, we checked in late and had an issue with linens. Staff did the best she could to accomodate since no one was available in housekeeping. Breakfast was decent but rooms were a bit dated. I would pass this Hampton the next... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly and helpful staff. Clean room and great breakfast Close to casino Close to great restraunts Easy access to interstate highways. A nice area of town with great places to walk. The ladies at the breakfast made sure every thing was full and the food good and hot. They were the best people at the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

327larryt, Thank you for taking the time to review your recent stay with us. It is always a pleasure to see our guest enjoy their stay. I hope you won BIG at the casino! Looking forward to seeing you again when you return. Chris More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Room was a typical Hampton upon arrival. However, my allergies started kicking in and I knew there was mold in the room. The soap dish in the bathtub had black gunk underneath it as did the edge of the tub. Trying to get through the night, we were awakened at 11:30 by our next door neighbors who had a child.... More

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

LTTD, I can not even put into words how sorry I am for your experience. Please call me at the hotel to discuss your stay. Chris, General Manager More

Boerne
2 reviews
3 of 5 stars Reviewed 5 weeks ago

A vey average motel in all respects. I'm not a person for words and am writing the remainder of this review because to be accepted, it must contain a minimum of 200 characters. I'm 73 years old and before I retired, traveled weekly for 40 years. I know good hotel versus a bad one, and this was very average. I... More

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

David F, Due to reviews such as yours we will be in a renovation project beginning in July which will include, guest rooms, lobby area, hall corridors and wall vinyl. I hope you come back and see the changes we are making and we make you a proud guest again. Chris More

Virginia Beach, Virginia
Top Contributor
127 reviews 127 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed June 20, 2014

We spent one night and that was enough. TV did not work; lamp did not work; black mildew around bathtub; plumbing exposed in bathtub; hallway smelled like mildew. Room 108. They offered to move us to another room - but no one from the staff helped us pack and move! For a Hampton Inn, this is really bad. My husband... More

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

bauthentic, I am sorry for your experience while stay with us and rest assure this review is not going unnoticed. We are in the planning stages of starting a renovation consisting of guest rooms, carpeting/wall vinyl, halls and lobby area. I hope you will give us another chance if you are in the area again and see the chances we... More

2 reviews
5 of 5 stars Reviewed June 20, 2014

Very Clean place to stay, wonderful staff and great breakfast! Slept so good and comfortable temperature in room! No complaints!! Highly recommended! I was pleased with my stay and have stayed with this hotel several different occasions and brought my family as well for leisure activities.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mooresville, Indiana
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 12, 2014

Low par for a Hampton Inn, they need an update. The rooms are pretty small, and so are the beds. We were allowed to reserve a room for my family of 5 (kids 10,8,6). When we asked for a roll-a-way, we were told they didn't provide them, so my daughter (6) slept on a pile of extra blankets on the... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hampton Inn New Albany, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hampton Inn New Albany? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn New Albany

Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Location: United States > Indiana > New Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Hotels.com, Expedia, Travelocity, Booking.com, Tingo, Hilton Hotels, BookingOdigeoWL, Agoda and Venere so you can book your Hampton Inn New Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (2)
Viewed
Dining (5)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
76

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer