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Hampton Inn New Albany

2.5 of 5 506 West Spring Street, New Albany, IN 47150
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Hampton Inn New Albany
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Hampton Inn New Albany
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167 reviews from our community

Traveler rating
    59
    37
    27
    25
    19
See reviews for
40
32
12
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norfolk, Virginia
1 review
1 of 5 stars Reviewed 5 days ago NEW

Looked the place up on trip advisor and reviews looked good.So me and my husband and daughter stayed here during the holidays while traveling to Louisville. Needless to say never again!! Was the most unprofessional staff I have ever encountered. And the rooms are outdated and unkempt. Reminded me of a cheap motel rather. I strongly advise do not waste... More 

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Haley, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More 

Franklin, Indiana
1 review
5 of 5 stars Reviewed 1 week ago NEW

I went there with my young son to go to Louisville for the extended weekend. The hide-a-bed was great for him. The cable selections were good, and the breakfast was hot and pretty good. Several selections to choose from. All things were very clean. The staff was REALLY nice and helpful. The pool was down for renovation, but that is... More 

Review collected in partnership with Hampton

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Heart In Texas But Body In Central Wisconsin
Top Contributor
67 reviews 67 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nicely located and the host provided excellent tips to dining. Rooms do need alittle updating. Would stay here again. The location is good and has many local restaurants to choose from. I was told there was a parking problem, but I did not encounter one. The breakfast was good and warm and just as tasty as any... More 

Review collected in partnership with Hampton

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Tim K, Thank you for reviewing Hampton Inn New Albany, IN on Tripadvisor. We truly appreciate your kind words as well having started our renovation of rooms. We look forward to having you back the next time you are in the area. Christopher Nokes General Manager More 

Mpls, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Totally Great and helpful staff. Rooms are a little older than most Hamptons, but not enough to keep me away. i would saty again. Easy access to roads and close to Louisville for being in Indiana.... don't let the different states throw you!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Karen Marie A, We are thrilled you enjoyed your stay with us and glad you decided to cross that bridge and see the Sunnyside of Louisville. Come back soon so you can see our newly remodeled rooms! Christopher Nokes More 

new albany, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

wonderful stay and service..Made us feel at home.. very accommodating.. went over and beyond at being helpful.. We felt like family and hated to leave.. We had less stress and everything was wonderful, during day and at night,everyone was great..

Review collected in partnership with Hampton

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Ceil B, It was our pleasure to have you and your family stay with us. If the need ever arises again, the door is always open. Christopher Nokes More 

New Albany, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Please be aware, the parking lot was 100% dark at 6:25 am on my morning of check out (1/8/2015). Totally unsafe environment for a female or male traveler needing to scrap ice off their vehicle in the sub-zero wind chill conditions - - in total darkness!!

Review collected in partnership with Hampton

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New Albany, IN, United States
1 review
4 of 5 stars Reviewed December 11, 2014

I came into unfamiliar streets and highways on a stormy December Thursday knowing that I had to make my way around town for an important event. The staff helped me find my way every time I asked. They were so kind and made a stressful trip easy and friendly.

Review collected in partnership with Hampton

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Evansville, Indiana
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2014

Hotel was clean and quiet and rooms were comfortable. Front desk staff was very friendly and accommodating. Despite coming in after midnight, the night staff were upbeat and perky and very helpful. Hotel is close to the interstate and offers easy access to I-64 and only about 15 minutes from downtown Louisville. Did not see much of a restaurant selection... More 

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

FleetingBeauty83, Thank you for taking the time to review our hotel. I am pleased we were able to provide the atmosphere and easy location you enjoy. The city is working on numerous local restaurants near the hotel and hopefully the next time you are in the area you will come back and we can suggest. Christopher Nokes More 

Oroville
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 8, 2014

I arrived early and there was a trainee at the desk. My company had supplied the wrong membership number but we were able to correct it. The staff was friendly and remembered me the following day at breakfast as well as when I returned from work.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

459leec, I appreciate you taking the time to review our Hampton Inn New Albany. I have passed on your kind words to our staff and they are thrilled with your comments. I invite you back the next time you are in the area and have a safe and happy holiday season! Christopher Nokes More 

Moody, alabama
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Wonderful, friendly staff. Clean, comfortable rooms with refrigerator and microwave. The breakfast was very good, hot and tasty. We stayed over the thanksgiving holidays and the hotel was bright and cheery. The hotel was convenient to Louisville and many shopping options.

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Bellestar1, We truly appreciate you taking the time to review your stay with Hampton Inn New Albany. We are thrilled that you enjoyed your stay! We invite you back the next time you are in the area. Have a terrific holiday season! Christopher Nokes More 

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Additional Information about Hampton Inn New Albany

Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Location: United States > Indiana > New Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
Number of rooms: 76
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Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn

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