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All 2 New Albany hotels

Hampton Inn New Albany

2.5 of 5 Hotel   |   506 West Spring Street, New Albany, IN 47150
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56%
Ranked #2 of 2 Hotels in New Albany
A recent review
4 of 5 stars reviewed 1 week ago
Andrew A Palatine, Il, United States
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143 reviews from our community

Traveler rating
    50
    29
    25
    22
    17
See reviews for
33
31
12
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Palatine, Il, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is clean, great location to Louisville, near interstate, only downside not with in walking distance of better restaruants. Very quiet location so the hotel is good for a restful evening of sleep.

Review collected in partnership with Hampton

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Andrew A. Thank you for reviewing our hotel. We appreciate your business and want you to know many more restaurants are coming closer to our hotel to make it more enjoyable for dining. We welcome you back the next time you are in the area. Christopher Nokes More

USA
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This rating is compared other hotels NOT in Louisville. Rooms may be a bit old, but I'd come back, IF I had to stay in New Albany. the highlights: -Running Trail (go run to the YMCA and then run over the bern past the amphitheater to find it), YMCA, and good family restaurants all walkable next to the hotel. There's... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

MerryManUSA, Thank you for taking the time to review our hotel. I appreciate your kind words regarding the hotel and local area for taking a run. The staff and I strive to provide the best service in the area and I am glad we coudl fulfill your needs and request. Please come back a nd see us when you are... More

Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Across the river from Louisville but walking distance to downtown New Albany which seemed quaint and fun. Rooms are decent nothing extravagant but consistent with other herons. A bit pricey at $129 a night but it was last minute and I'm sure with advanced planning we could have gotten cheaper.

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Carl J I appreciate you taking the time to let us know how we are doing. Downtown New Albany is very quaint and making a business "boom" with local attractions and restaurants. We hope to see you again when you are in the area. Christopher Nokes More

Indiana
Contributor
19 reviews 19 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is probably the worst hotel in which I have ever spent the night. The disgusting smell alone was enough to give it that distinction. The room was dirty and the desk clerk sent me in the wrong direction to my room. The enormous stains in the carpet should have cause the room to be out of service. Plus, it... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

hoosiertreker, I apologize for your stay and would like to discuss with you further. Please contact the hotel at your earliest time. Christopher Nokes More

Brunswick, Md.
Top Contributor
120 reviews 120 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our greeting at this Hampton Inn seemed just a little 'off' when we arrived, although our attendant was pleasant enough. Our room was not what we had reserved (king bed with desk) but rather 2 queen beds with a round table and no desk. When we told the attendant this, she was a little defensive and said they were completely... More

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HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Vicki A , Thank you for reviewing our hotel. I am glad we were able to make your reservation as you booked and you could utilize the work desk. i apologize for not having cookies however glad we provided some snacks in their place that made you happy. I look forward to seeig you again the next time you are... More

Lorton VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn had the nicest staff of any Hampton Inn I've ever stayed in. They were incredibly welcoming and kind. We were there for my son's Ironman competition in Louisville and they prepared "to go" breakfast bags for us for a 4 am pick-up, with additional items in the athlete's bag. I had called ahead to request adjoining rooms... More

Was this review helpful? Yes 1
Moore, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel was very good overall. My only complaint is that the bed wasn't very comfortable. I have stayed at many Hampton Inns, and this was the least comfortable bed of all the Hampton Inns I have visited. However, the location is great being so close to Louisville, and the hotel was clean. The staff was professional and friendly.

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mo
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

Second time we have stayed here. Heather, hotel clerk, was very helpful, friendly and courteous. Our room was clean, breakfast had a variety of food, morning staff was very nice. The only disappointment was the low lighting in the room, especially the bathroom area. Would recommend they place a pull-out mirror on the bathroom wall. However, will stay here again.

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Broomfield, United States
1 review
2 of 5 stars Reviewed August 8, 2014

This facility is in dire need to refurbish. Carpet, paint, etc. Just feels and looks old and tired. Rooms are not in as bad a condition as general areas. Housekeeping was terrible. It was a family death that took us to this location and the lack of housekeeping service here added to our stress

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

I apologize for the condition of the hotel and surveys like yours are what is leading to a remodel plan. I can not express how sorry I am for your loss. I invite you back to see the changes we are making. Christopher Nokes More

Columbus, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014

First, I travel every week for work and choose Hampton Inns primarily but from the minute I pulled in to this property, I was leery. This hotel does not seem to be in a great area and was definitely not up to Hampton standards. The rooms felt more like an motel- old and very worn. The shower was gross for... More

Was this review helpful? Yes 1
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Lindsay M Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience.... More

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Additional Information about Hampton Inn New Albany

Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Location: United States > Indiana > New Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
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Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn

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