We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn New Albany

Hotel deals
Hotel website
506 West Spring Street, New Albany, IN 47150
Special Offer
Double Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hampton Inn New Albany
Professional photos View all
Browse nearby
Hampton Inn New Albany
Write a Review

177 reviews from our community

Traveler rating
    61
    38
    32
    26
    20
See reviews for
44
34
12
63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (44)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (43)
All months
New Albany, United States
1 review
3 of 5 stars Reviewed yesterday NEW

My room was dirty. Bath tub wasn't cleaned. 2X4 scrap left in room. Bugs in room. Definitely sub-standard for a Hampton. I am hopeful that this will be resolved in time for my visit to the area again in 12 months.

Review collected in partnership with Hampton

Was this review helpful? Yes
Campbellsville, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Needed new bedding as mattresses on both beds. Breakfast was good like at other Hamptons. Room needed new carpet as it was worn and over stretched in places with some places a person could trip. I would stay further down the road the next trip.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Tampa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel the last November, when I went to my trip to Louisville, really wanted to register in some hotel near Louisville, but I found none, and I went I found online this hotel, it's no big deal, but rather comfortable for me and my family, especially the service every time we came to Louisville, the room... More 

Was this review helpful? Yes 1
Santa Claus, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is undergoing renovation and not up to the standard one normally expects of a Hampton Inn. Will almost certainly be much better when completed. Still, a good nights sleep which is what we were seeking.

Review collected in partnership with Hampton

Was this review helpful? Yes
LaPorte, Indiana
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Inn was clean and quiet. Just what we needed after a long drive. The Inn is under construction for a much needed update. Glad to see the management recognizes this. Staff was very courteous at check in and check out. Nice breakfast and breakfast staff.

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

IndianaDaisy, Thank you very much for providing your opinion about our hotel. We are pleased that enjoyed your accommodations with us. We hope you visit us again. Christopher Nokes More 

Taos
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 12, 2015

This is one property I strongly advise to avoid. Due to a convention in town, the options were limited and this Hampton Inn had surprisingly availability at a reasonable rate. That should have been my first sign of warning, but being optimistic, I stayed anyway. Where to start…from confusion at check-in of the room type, to the lovely stink bug... More 

Was this review helpful? Yes 3
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Jesse P. Thank you for your sincere review . We apologize that your recent stay was not up to expectations . We appreciate your comments and we will pass them to our team so that we can continue to improve our services . We hope to have the occasion to welcome you again in the future in order to offer... More 

Nashville, United States
1 review
5 of 5 stars Reviewed February 11, 2015

Had a great stay. Stayed one night on the way to a ski outing in Paoli, Indiana. Friendly staff and clean, quiet, up-to-date room. Would stay again and would recommend to friends and family. (OK, this thing won't let me post a review unless I have 200 characters, so here's a bunch more characters. sheesh.)

Review collected in partnership with Hampton

Was this review helpful? Yes
Fenton, United States
1 review
2 of 5 stars Reviewed February 10, 2015

The hotel is rundown and does not live up to what you would expect for a Hampton Inn. The indoor pool was empty and the equipment in the workout facility was poorly maintained. In addition, I had to ask for bar soap.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInn-NewAlbany, General Manager at Hampton Inn New Albany, responded to this review

Rod, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More 

Brunswick, Md.
Top Contributor
191 reviews 191 reviews
67 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 7, 2015

Yes, we have stayed here before and we chose to stay here again. We had a couple of little hiccups with our reservation but the General Manager, Chris, absolutely made it 'right' for us. Not only do we LOVE the comfy beds and cozy rooms, but the staff needs to be friendly and helpful as well. All of these things... More 

Was this review helpful? Yes
California, United States
1 review
3 of 5 stars Reviewed February 3, 2015

Out stay at this hotel was for eight nights. Overall, we were satisfied with what we received for the cost, but there was definitely room for improvement. Currently the hotel is under construction, so expect the noise and such that brings. It wasn't a big deal as we knew it was occurring and I expect that the value (noise reduction... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (5)
Viewed
Room/suite (4)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question