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Holiday Inn Express Hotel & Suites Muncie

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4201 West Bethel Pike, Muncie, IN 47304
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Holiday Inn Express Hotel & Suites Muncie
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Holiday Inn Express Hotel & Suites Muncie
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78 reviews from our community

Traveler rating
    22
    29
    10
    10
    7
See reviews for
33
14
6
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yorktown, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

I am so impressed with the staff at this hotel. My sister and niece were visiting for the weekend by way of surprise, so I was a bit caught off guard by their arrival. When my niece mentioned that she wanted to swim offhandedly, I thought of hotels in the area and remembered that Holiday Inn was always popular years... More 

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Overland Park, Kansas, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel this weekend while we were in town for my bro-in-law's graduation from Ball State. Rate was reasonable, the hotel is in a convenient location, and the room was exactly what we needed. The bed was comfortable, and our room (a corner suite) was nice and quiet, in spite of it being on the ground floor. AC... More 

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Cincinnati, Ohio
Top Contributor
80 reviews 80 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here while on a college visit to Ball State. I highly recommend this hotel for college visitors. It is very conveniently located to the college. Resaurants and stores are close by too. Staff was very friendly. Check in was very easy. Pool and hot tub looked very nice. There were lots of choices for breakfast. I was really... More 

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Muncie, Indiana
1 review
2 of 5 stars Reviewed April 12, 2015

The hot tub was not hot at all. In fact, it was colder than a normal bathtub. The breakfast had stale or hard bread. The owner stared and watched people while at breakfast which made my family uncomfortable. The room was not worth the price we payed. The front desk staff at night did not seem interested in taking care... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Moshaw, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with our facilities and services. We appreciate the candid feedback we receive and welcome any opportunity to improve. While we understand that... More 

Kokomo, Indiana
1 review
5 of 5 stars Reviewed April 11, 2015

Last week I had to travel to Muncie, Indiana on a family emergency. I made a reservation at the Holiday Inn Express right in the center of town. The reservation process was easy. I just did it over the phone on my way to town. When I arrived at the hotel the agent that greeted me was very friendly. Her... More 

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Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel was very easy to locate. When first entering the hotel, the lobby area appears very unimpressive. However, at the front desk I heard that the hotel was undergoing renovations. The rooms itself were very satisfactory. The rooms were quite large and were clean. The room provided microwaves and fridges could ve requested from the front desk. The complimentary... More 

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North Canton, OH
Top Contributor
100 reviews 100 reviews
52 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed February 4, 2015

Even though we stayed for several days during the renovation process, the construction crews and disruptions were minimally invasive. The hotel management seemed to have the process well in hand. Check in was simple, easy and the staff was courteous. We did need to remind the staff to do a better job cleaning the ice and snow off the handicap... More 

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Perrysburg, Ohio
Top Contributor
106 reviews 106 reviews
53 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed January 18, 2015

For business travelers, the HI Express brand generally proves to be dependable and this property is no different. The staff was very friendly and the hotel is currently being upgraded. While it didn't effect me, you might want to call ahead and book away from the painters. The internet worked well. Tip: this would be a great place to stay... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

Great place to stay! Recently remodeled....nice comfy clean bedding. We reserved two connecting rooms, which worked out quite well for our family trip. Plenty of towels in bathroom. Front desk staff was extremely helpful and pleasant throughout our stay. Will definitely stay at this HI again, when we are visiting Muncie.

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Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Cargirl36- I am so pleased that you and your family enjoyed the stay. Next time you are in town, we would love to have you stay again and see the finished remodel of our hotel! We work hard to make sure our guests feel warm and welcome!! If there is anything I can do to make your stay even better... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

Good nights rest, very quite, very comfortable, price ok considering it is a university town. Great breakfast, lots of variety, be sure to get a cinnamon roll, nice staff. Hot tub was nice and pool was also nice and clean. If I am ever in Muncie, you can bet I will stay here.

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Tony- I am so glad you enjoyed your stay here!! We would love for you to come back!! Maybe next time we could even send you some of our famous cinnamon rolls back home with you!!! More 

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34 photos of this hotel

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Room/suite (15)
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Hotel & grounds (6)
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Bathroom (1)
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Pool/beach area (2)
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Other (4)
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