I expect hotels near colleges to be a bit tired. This HIE is an exception. The room was very clean and nicely maintained. Eventhough the hotel is supposed to be totally non-smoking the room we were given had obviously been occupied by smokers. We asked for another room and were given a room that was smoke free. The clerk also... More

The rooms were clean and comfortable. The only complaint I have is with finer details. For example, the rooms contained refrigerators and microwaves, a nice touch, especially for those who will stay for extended periods. However, the refrigerator was noisy and woke me several times during the night as it cycled on and off. I'm not a light sleeper. But... More

Stayed for 4 nights at this location. I had room 207 and it was clean, and gave me the HIE look and feel I need. Small fridge and microwave are always welcomed on my longer hotel stays. I used the jacuzzi and exercise room once which was very well kept. The staff was very patient and would bend over backwards... More

Hotel was very clean, beds were firm, pillows were good, pool was fine, hot tub was fine, fitness equipment was fine, breakfast was good, coffee was available all day, seating area for hotel computer and breakfast area was comfortable. We went to Muncie for a funeral, stayed two nights in the Holiday Inn Express and spend several hours each day... More

Signage is terrible. They have a huge sign at the top of the building -- too high to see and facing the wrong direction when you are driving to the hotel. There are many hotels along that street, so I was looking for the Holiday Inn Express sign, to know which driveway to turn into. Their only sign by the... More

I wish I had followed my normal habit and read the reviews here before booking. I frequently stay at HI Express when traveling and they are normally consistently good so I didn't feel the need to check up on this one - my mistake. Upon checking in, we went to our room and discovered that the bed was stripped, bedspread... More

I had a reservation from 12/1 to 12/13 at this hotel. The hotel was informed that I would be arrived after midnight on the first night. I arrived around 12:45am and the hotel told me that they had no rooms. I told them I had a reservation, but it didn't seem to matter. He said he was told that one... More

Got to the hotel about 4:00PM. We had been at a BSU football game and my wife had cooked out on the grill because it was Dad's Day and she did not want to make me cook. She took a shower right after we checked in. Got out of the shower and guess what? No Towels - not one. I... More

We usually stay at the Fairfield Inn but it was already booked so we tried Holiday Inn Express. The price was cheap and I guess for the price you get what you pay for. Positives were that the beds were actually somewhat comfortable and the staff were helpful, making sure we had the requested extra rollaway bed in our room... More