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Holiday Inn Express Hotel & Suites Muncie

2.5 of 5 4201 West Bethel Pike, Muncie, IN 47304
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Holiday Inn Express Hotel & Suites Muncie
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Holiday Inn Express Hotel & Suites Muncie
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69 reviews from our community

Traveler rating
    19
    24
    10
    9
    7
See reviews for
28
13
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good nights rest, very quite, very comfortable, price ok considering it is a university town. Great breakfast, lots of variety, be sure to get a cinnamon roll, nice staff. Hot tub was nice and pool was also nice and clean. If I am ever in Muncie, you can bet I will stay here.

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Tony- I am so glad you enjoyed your stay here!! We would love for you to come back!! Maybe next time we could even send you some of our famous cinnamon rolls back home with you!!! More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Kyle did everything he could to make our stay great. The entire staff will go out of their help and to get what you need. We will stay here again. Easy drive to downtown and to Ball State good food and sprites.

Was this review helpful? Yes
Dearborn Heights, Michigan, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I'm an IHG platinum member and stay at many of their chains including Holiday Inn Express -- normally a trusted name, this particular location let me down in 4 particular ways: 1. Manual heating/cooling that even on "Heat Low" quickly warmed the room to an uncomfortable temperature. 2. Impossibly slow Wi-Fi. Using speedtest.net, I registered *peak* speeds of 0.96MB/s. This... More 

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Steve K- I am so sorry your stay was not up to par. We are undergoing a multi-million dollar renovation, that will be completed in mid-January. I have spoke to our maintenance staff about your HVAC unit and they have repaired that and are checking the others in the hotel rooms to help ensure their are no other problems. As... More 

Bowling Green, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

We checked in and before going to our room went out for the evening. Upon entering the room later, our "non-smoking" room smelled of old, room deodorizer covered cigarette smoke. The bathroom had dirt and mold around the bathtub and in the grout. The ceiling had mold. We informed the front desk and they gave us a different "upgraded" room... More 

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Travelerx4D- I am so sorry you had trouble with a covered up smoke-smell. Our entire property is smoke free and this should not have been an issue. We are undergoing a multi-million dollar renovation, new wallpapers, ceiling, furniture, tiles, etc... I would like for you personally to contact me at 765-289-4678 ext 408 or email kecker@portfoliohotels.com to discuss this matter.... More 

Top Contributor
135 reviews 135 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 11, 2014

Friendly staff...clean and inviting room and clean and good spa that was exactly the right temperature. Breakfast was warm and very good. Highly recommend this holiday inn if you are staying in muncie or traveling through on I69

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Roger47993- I am so glad you enjoyed your stay!! We are undergoing a multi-million dollar renovation and I would love the chance to exceed your expectations again!! Please feel free to contact me at 765-289-4678 and it would be my pleasure to assist your with your travels in the area. More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2014

Huge quiet room and good breakfast was a great start to this business trip. Close proximity to plenty of restaurants and some shopping outlets was good. The room was good for business needs with good wifi. Short stay by enjoyable.

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Loogle0504 Thank you!! You must have traveled a long way to see come see us in Muncie! We are undergoing a multi-million dollar renovation so our rooms will be more modern and still quiet. Also, the WiFi will be even faster for your next stay. Please feel free to contact me at 765-289-4678 next time you come back to the... More 

Terre Haute, Indiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 12, 2014

We regularly stay at Holiday Inn Express hotels and are Priority Club members; the front desk service this weekend in Muncie was more than disappointing. We were part of a block of rooms reserved for my son's wedding in Muncie this past weekend and have stayed in this hotel in the past with no issues; however, this weekend was an... More 

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Angie- I am so sorry there was so much confusion. Due to our reservations systems I did let the front desk know that if there are early arrivals for the wedding, there will need to be 2 separate reservations. I understand that this can be troublesome, and upon our renovation to our property we are getting an upgrade to... More 

St. Petersburg, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

The linens were great, the breakfast was really a good and the location was perfect for our trip. It was close to the university and also to restaurants and stores. The in-room wi-fi was fast. I would stay here on future trips to Muncie.

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

MP Thank you so much. I am glad you had a wonderful experience. Next time you are this way, please stay with us again as we are working on getting faster Wi-Fi and we will be undergoing a remodel. I would personally love for you to come stay with us again! Thank you so much More 

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 29, 2014

I traveling on vacation, I unexpectedly stopped in Muncie, IN. My preferred hotel chain is Hilton, but the Hampton Inn and Suites was booked full. I walked into the Baymont and it smelled like smokey dogs, so I ran out. As I was driving back toward the Hampton I noticed the Holiday Inn Express right across the street. The Outside... More 

Was this review helpful? Yes
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Jon T Thanks for the review. I am sorry to hear we are not your desired hotel, but we were able to meet your lodging needs. I would highly suggest giving IHG properties another try. I am glad that we meet and hopefully exceeded your expectations. We will be undergoing a remodel and will have more up to date and... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2014

We usually have good Holiday Inn experiences. However, this hotel was not up to par. The bathroom ceiling was moldy. There was a water stain on the ceiling of the bedroom. The overall room was mildewy to the point where our luggage had the mildew odor in it when we got home. We didn't ask for a different room, because... More 

Was this review helpful? Yes 1
Kasey E, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Mike N I am so sorry to hear about your stay. I have notified our maintenance team of this issue and it will be resolved. We are aware that our hotel is dated and we have been acquired by a new management company and in the late fall we will be undergoing a new remodel throughout the entire property. I... More 

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Additional Information about Holiday Inn Express Hotel & Suites Muncie

Address: 4201 West Bethel Pike, Muncie, IN 47304
Phone Number:
Location: United States > Indiana > Muncie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muncie 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Muncie
Holiday Inn Express Muncie
Holiday Inn Muncie
Muncie Holiday Inn

33 photos of this hotel

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