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All 13 Muncie hotels

Holiday Inn Express Hotel & Suites Muncie

2.5 of 5 Motel   |   4201 West Bethel Pike, Muncie, IN 47304
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Ranked #3 of 13 hotels in Muncie
A recent review
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59 people have reviewed this hotel

Traveler rating
    17
    20
    10
    7
    5
See reviews for
25
11
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Newburgh, Indiana
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

As background, in September 2013 I booked two rooms at a hotel in Muncie for the weekend of April 12th - one of the busiest weekends in Muncie, IN the entire year. Our party of six drove the 240 miles to Muncie - excited about the weekend with our son at Ball State - to discover the hotel we had... More

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Brooklyn T, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Ball_State_Dad, Thank you so much for sharing your positive thoughts with us! I am so glad we were able to exceed your expectations and Kate was able to provide you accommodations with excellent customer service. I will make sure she sees your kind review! We pride ourselves on our friendly staff and service and I am happy your experience... More

Porter, Indiana
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read the other reviews of hotels in Muncie, and I must comment that one cannot expect the same service/atmosphere/amenities as in a resort or highly competitive market. If you are in Muncie, you are probably there for some activity at Ball State and will not be spending alot of time at the hotel. In other words, the hotel will... More

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Brooklyn T, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear SPKK06, Thank you for taking the time to share your thoughts with us! I am glad your experience at our hotel was a positive one! While we realize we are located in a smaller market it is our goal to provide the most friendly service and best accommodations possible for each and every guest that visits us. I hope... More

Walkerton, Indiana
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2014

We were on a college visit to Ball State. Based on others reviews we decided on Holiday Inn Express. The room was clean and a nice size for a two double bed room choice n/s, the staff friendly and helpful. We arrived after dark and ready for dinner. They gave us a list of area restaurants listed by type of... More

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Brooklyn T, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear TBMWE, Thank you for taking a moment to review our hotel. We appreciate your kind words! We pride ourselves on our friendly staff and clean rooms and I am glad we were able to leave a positive impression with you. We will welcome you back to Muncie and our hotel anytime and I look forward to hosting you again... More

Pewaukee, Wisconsin
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 22, 2014

*** The low rating is based on other Holiday Inn Express hotels - it's above a 2 star rating over all but not in comparison to other properties. -Yes, one of the older Holiday Inn Express's in their chain -No NBC -fitness center has 3 pieces of adequate equipment - treadmill, elliptical and recumbent bike. It is VERY warm in... More

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Brooklyn T, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Aimee C., Thank you for taking a moment of your time to share your thoughts with us! We appreciate all feedback and can use every guest review as an opportunity to better our hotel. While we pride ourselves on our friendly staff, we are aware that our product is dated and in need of some attention. We actually have... More

Bowling Green, Kentucky
Top Contributor
144 reviews 144 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 21, 2013

We are frequent visitors to Muncie, and have tried almost all of the hotels. We come to find this hotel, overall, the best. 1st off, it isn't the newest, most modern, but it is VERY adequate, clean & reasonably priced. The staff of workers are CLASS people !!! As an explanation, the hotel nearby was new, more expensive, but we... More

Was this review helpful? Yes 1
Brooklyn T, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear JpDrumr, Thank you so much for your kind review! We are delighted you had such a wonderful experience at our hotel. We pride ourselves on having an excellent staff of people who put the guests first! JR is quite a hospitable fellow and I am glad he made your visit that much more enjoyable! We are honored you can... More

Atlanta
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 29, 2013

The staff really set this hotel apart! We were greeted at the door and again at the front desk by very friendly, personable people. Our first room wasn't as clean as we expected but the girl at the front desk promptly and very apologetically moved us to another room which was just fine. Breakfast is excellent and the lady who... More

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Brooklyn T, Sales Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Finally Flying, Thank you for taking a moment to give us your feedback! Your opinions matter to us and we appreciate your kind words. I am sure our staff will be delighted at such a great review of your stay! They work really hard to provide a great service to our guests. We hope to host you again during your... More

Lima, Ohio
1 review
5 of 5 stars Reviewed November 25, 2013

I am an IHG employee myself, and when I walked through the doors, Kevin greeted me as I would have greeted myself. He gave us a quick and easy check in and offered his help multiple times. He was attentive and very understanding when we had a need and he took care of it as soon as he could. When... More

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Alexandria, Kentucky
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2013

Recently stayed during Ball State's homecoming. The front desk, breakfast and housekeeping staff were very friendly. Great location for going to football game. Front desk staff gave great suggestions for local restraurants.

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Freeport, Pennsylvania
Top Contributor
152 reviews 152 reviews
45 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed September 27, 2013

I was passing through on my way from Chicago to Cincinnati and had my kids with me. I chose this property because it was in a good location. The staff was pleasant and the room was nice. I also tried the pool and even though it was late in the evening, the staff let us stay in the pool for... More

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Brookfield, Wisconsin
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2013

We have stayed at this hotel many times over the years we have visited Ball Sate University. It is located near campus, and many area restaurants and shopping. The rooms are clean. The front desk/ breakfast staff are very friendly. The breakfast is basic Holiday Inn Express offering, but this time there was a breakfast turkey meat to try, as... More

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Additional Information about Holiday Inn Express Hotel & Suites Muncie

Also Known As:
Holiday Inn Express Hotel And Suites Muncie
Holiday Inn Express Muncie
Holiday Inn Muncie
Muncie Holiday Inn
Address: 4201 West Bethel Pike, Muncie, IN 47304
Phone Number:
Location: United States > Indiana > Muncie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 hotels in Muncie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muncie 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Muncie is conveniently located 6 miles from I 69 in Muncie. One mile from Ball State University, close to shopping and within walking distance of several restaurants. Visit historic downtown Muncie or Minnetrista near Ball State. Located close to many local businesses in Muncie. With several museums and attractions nearby, you'll have plenty to do before you return to the hotel to swim in our indoor heated pool. Rooms equipped with free high speed Internet and complimentary wireless access, hair dryers, irons and boards. The Holiday Inn Express in Muncie has whirlpool suites, as well as standard rooms with microwaves and refrigerators available. You'll find our rooms clean, comfortable and just the place you need to be able to prepare for the day ahead. Start your day with our Smart brand complimentary extended continental breakfast. The Muncie Holiday Inn Express has a free business and copy center for your conveniences, as well as a gift shop. From the moment you walk in the door, you will be greeted by our award winning, courteous, friendly staff. Visit the Holiday Inn Express in Muncie near Ball State University today! ... more   less 
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