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Holiday Inn Express Hotel & Suites Muncie

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4201 West Bethel Avenue, Muncie, IN 47304
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Muncie
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102 Reviews from our TripAdvisor Community

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Rudolph, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

we stayed the night and the rooms were very clean the host was a very nice lady, along with the Breakfast Host Darlene she was always moving around the dinning area she was restocking everything. She was also asking if there was anything she could do for anyone,she cleaned the tables as the customers were leaving She was a very... More 

Helpful?
Thank patty p
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Patty P Darlena wanted me to tell you thank you so much for the review. She wants every guest to feel like they are enjoying breakfast at her house! Anytime you are traveling through Muncie, we would be more than happy to be your go to hotel and Darlena would love to enjoy breakfast with you again! More 

Woodbury, Minnesota
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here on business for a 3 day 2 night trip. This hotel fit the bill. I was greeted with a friendly face when we checked in after dinner. The location was good and clean. The room was comfortable and was a great place to wind down after work. The wireless internet worked good. The beds were supplied with... More 

Helpful?
1 Thank Rance H
Port Clinton, Ohio
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 24, 2015

Upon arrival I noticed the cleanliness of the parking lot and how well lit it was. Front desk personal were very helpful, professional and courteous. The room was in top notch condition. The hotel was in a prime location with eating and shopping within walking distance if that was what you chose to do.The hotel staff did an excellent job... More 

Helpful?
Thank Arnold S
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Arnold S Thank you so much! We strive hard to work as a team and keep this hotel as clean as possible! I have shared this review with the housekeeping staff and Andy. They wanted me to tell you that they are so happy that they meet your needs and can't wait until the next time you are in town. More 

Muncie, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 19, 2015

Very disorganized. I stayed their for my sons wedding with all of my wedding guests. Because it was homecoming none of our rooms were ready and they forgot to give the welcome bags to my guests which cause huge problems with events and directions

Helpful?
Thank SHMCP
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

SHMCP We are so very sorry that this happened. We have worked with everyone at the front desk and used this a training opportunity to help ensure that a mistake like this will never happen! More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed November 17, 2015

Not expecting a lot from this hotel, but was pleasantly surprised by the help. Just wanted someplace clean and safe. Surprisingly, the front desk guy Andy was very effective and professional in getting things set up for us to be near each other's rooms. Would stay here again.

Helpful?
Thank College girl C
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

College Girl C Thank you so much for the review. I have shared this with Andy and he wanted to say thank you and next time you are in town he would be more than happy to meet your needs! More 

East Syracuse, New York
1 review
4 of 5 stars Reviewed November 17, 2015

I stayed just one night after coming from the Baymont. What a horrible hotel ugh, gross. So i decided to make it 2 nights being the weekend and I was traveling visiting friends. Housekeeping staff were great. Brigitte and Momo were very helpful when i needed more towels or shampoo. They helped me locate the washer and dryer and brigette... More 

Helpful?
Thank drew p
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Drew P Thank you so very much for the review! MoMo and Bridgette would personally like me to thank you for the wonderful review and they are both so happy that made your stay even better! We look forward to seeing you next time when you are in Muncie! More 

Rock Hill, South Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 12, 2015

Sales Manager - Kacey Ecker sold us on staying at this property. Typically, we stay at other similar chains with our team, but always compare rates and accommodations in the area. This hotel had all the amenities important to our team. A good rate, decent continental breakfast, good rooms, meeting space, and a late check-out.

Helpful?
Thank CoachRey
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

CoachRey Thank you so very very much. We enjoyed having your team and we can't wait on your next trip to Muncie. I am so happy we were able to exceed your expectations! More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed November 9, 2015

Andy from the front desk was great - very helpful. He really helped us out with setting up room for girls to eat before tournament! He was very professional and helpful. He went out of his way to provide great service and help!

Helpful?
Thank Claude N
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Claude N Thank you so much for the great review! Andy is a true gentleman and a wonderful staff member to have on board with our team! We have shared this with him and we hope next year when you go back to the state tournament you think of us!! More 

Akron, Ohio
Level Contributor
5 reviews
5 of 5 stars Reviewed November 6, 2015

Darlena, the staff member who handles the complimentary breakfast, does a great job with her "good morning" attitude. She really knows how to put a smile on her patron's faces. And she works very hard at making sure everyone is served.

Helpful?
Thank Tom S
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Tom S Thank you for the positive review. Darlena wanted me to tell you it made her day and anytime you are back in town she would be more than happy to pour you a cup of coffee or juice so you could still relax a little more in the morning. Please reach out to me when you need to... More 

Columbus, Ohio
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 6, 2015

We recently stayed at The Holiday Inn for the UMass/Ball State game over the halloween last week-end and I must say that the rooms were quite nice. Both rooms were 2 queens beds, plenty of room, bathrooms were well maintained, plenty of towels. There were a lot of people their but it seemed very quiet. They also served a very... More 

Helpful?
Thank garyhas
Kasey E, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

GaryHas Thank you for such a great review. We are the only hotel on the Northside that is a corporate sponsor for BSU Athletics. Anytime you come into town we would love to have you stay with us and we can even get your tickets for the game!! Kasey Ecker More 

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