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All 13 Muncie hotels

BEST WESTERN Muncie

3011 West Bethel Ave., Muncie, IN 47304
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Ranked #6 of 13 hotels in Muncie
A recent review
3 of 5 stars reviewed 4 weeks ago
Obsidianmocha Bloomington, Indiana
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50 people have reviewed this hotel

Traveler rating
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    11
    14
    10
    8
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17
4
10
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
1 review
2 of 5 stars Reviewed 6 days ago NEW

Rooms and outside need more attention. Once checked in I like to see and smell a clean room with clean white towels. They seem to over look the details while cleaning. The breakfast was good however the pool area needs attention also. They have a great location but there is always room for improvement.

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Omaha, Nebraska
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Dirty. That's all that comes to mind when I think about this property. It's pretty rundown, needs a ton of TLC and a LOT of elbow grease and industrial solvents. The greatest irony was the television control (the TV did work, so points there) was a new "Clean World" remote that boasted it was better as it was simple to... More

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Bloomington, Indiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's obvious that the hotel has seen some updates. The tile floor and toilet in the bathroom, the sinks and furniture look pretty new. But what was done right with the hard surfaces and furnishings, loses its appeal with the items, a guest touches. The towels were gray and partially stained, the bed covers - a mud color - about... More

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shelby twp, United States
1 review
2 of 5 stars Reviewed July 17, 2014

Not a fan at all with the rooms. Look at the ceiling and view the dust bunnies! Shower was terrible and dirt build up. The owner was very nice and the staff was very good as well. I would not return to this hotel- but was the only lower price one in the area due to the amount of rooms... More

Review collected in partnership with Best Western

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chandra k, General Manager at BEST WESTERN Muncie, responded to this review

Sorry we could not come up to your expectations. We are in the process of revamping the entire house keeping staff and am sure with little more of our monitoring we will surely keep up with our guest expectations. More

Davenport, United States
2 reviews
5 of 5 stars Reviewed July 17, 2014

Very close to Ball State University. I was met with a smile and check-in was very quick. Overall the hotel is pretty quiet and clean. Check-out was once again easy with a hotel associate very polite and wanted to make sure our stay was enjoyable.

Review collected in partnership with Best Western

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chandra k, General Manager at BEST WESTERN Muncie, responded to this review

Thank you very much for your compliments. More

Bardstown, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 14, 2014

Great Hotel for a University Hotel. Great Service and great Pool. Good rounded breakfast, eggs, pancakes, beagles, toast, juice, Milk, coffee - too much to list. Rooms could be a little cleaner but, for the money and location, you can't beat it.

Review collected in partnership with Best Western

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chandra k, General Manager at BEST WESTERN Muncie, responded to this review

Thank you very much for the time taken to review our hotel. We will certainly address the cleaning issues and make sure the house keepers do a better job. Also part of the public area especially the hall ways were being used by the AC installers as we are trying to put a central AC in the hall ways to... More

Senior Contributor
46 reviews 46 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 2, 2014

I stayed here in March for a volleyball tournament and stayed this past weekend for another volleyball tournament. first experience the rooms were clean but very outdated! Phyllis was super. She gave us coupons for Texas Roadhouse and very friendly and helpful. Some parents didn't feel safe and left. I didn't think it was horrible. The second time was a... More

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chandra k, General Manager at BEST WESTERN Muncie, responded to this review

Thank you very much for your feedback. The concerns regarding the hallways is being attended to. Partly this is also because of a large construction crew staying in the hotel who prefer to cook meals in the room in microwave ovens. The other reason being that the building has no air conditioning in the hall way. We will try to... More

Muncie, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2014

I am posting this info directly from notes taken the night of and morning after my stay at this particular hotel. It's an independently owned and operated chain that just does not live up to the quality of the last Best Western I enjoyed in Atlanta in early December 2013. Compared to this one, the front desk reps and cleaning... More

Review collected in partnership with Best Western

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chandra k, General Manager at BEST WESTERN Muncie, responded to this review

We are extremely sorry for the very bad experience you have had on your recent stay. We understand your feelings, it is not acceptable for any one working on the desk to talk on cell phones and do the checkins. this normally does not happen. we appologize for this work ethic of the person, it looks like me who did... More

Muncie, United States
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 26, 2014

Any time I come to Muncie I always book at this motel , very clean, very friendly and any problem that may come up is quickly resolved and the breakfast is awesome. It is close to restaurants, malls, auto service and BSU. I recommend 2nd story room on weekend so you dont hear folks up stairs walking around at night... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
chandra k, General Manager at BEST WESTERN Muncie, responded to this review

We thank you very much for the time taken to say nice things about us. We are in the process of a full remodel of our facility and am sure things will further improve in days to come. More

la porte
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2014

hotel was clean. breakfast was good. The beds should be replaces. Very uncomfortable. All rooms had microwaves and refrigerators. One of the security locks on outside door was missing and you didn't need a key to get in. Pool was area was very clean and nice. I had 6 rooms reserved and they were all ready and we arrived early,... More

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chandra k, General Manager at BEST WESTERN Muncie, responded to this review

Thank you for your survey. We are in the process of renovation will be getting new furniture and bedding in the 2nd week of april. Carpets are due in summer. I appologize that we could not get you in early, thats because the rooms were getting cleaned and we did not have vacant rooms from previous night. We promise to... More

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Additional Information about BEST WESTERN Muncie

Address: 3011 West Bethel Ave., Muncie, IN 47304
Phone Number:
Location: United States > Indiana > Muncie
Price Range (Based on Average Rates): $
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Also Known As:
Muncie Best Western

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Number of rooms
60

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  • At what time does the pool open each day?

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