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Comfort Inn & Suites

2.0 of 5
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3400 N Marleon Drive, Muncie, IN 47304
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Comfort Inn & Suites
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Ranked #6 of 14 Hotels in Muncie
A recent review
4 of 5 stars reviewed 2 weeks ago
cruisersx4 South Bend, Indiana
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55 reviews from our community

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    10
    8
    2
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Bend, Indiana
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the price was reasonable. The breakfast was good too. I used the exercise room and it was adequate. We would stay here again if my daughter ends up going to Ball State next year.

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Keensburg, Illinois
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean and well maintained. Breakfast was excellent and full at all times. Staff was friendly and helpful.i would recommend this hotel to anyone staying in .Muncie. It waxes close to many hop and restaurants.

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Evansville, Indiana
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 15, 2014

I booked a room here without looking at reviews because I needed a place to stay in Muncie and this was the only Choice Hotels property in the area. Based on the price I paid for my room I was expecting it to be very basic and bare-bones. When I arrived I was pleasantly surprised to see that my room... More 

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Jared O, General Manager at Comfort Inn & Suites, responded to this review

I'm happy to hear that our room for your stay was spacious, comfortable, and clean. I'm sorry to hear about the internet connection during your stay and you'll be happy to hear that I have gotten that resolved and the connection is very good. I hope to see you next time you visit the Muncie area. Thank you! More 

Sellersburg, Indiana
2 reviews
4 of 5 stars Reviewed October 27, 2014

I travel 15-20 weekends a year, and Chris (the front desk clerk) at this hotel was by far the best I have ever met. He was personable, witty and full of personality. He made staying here fun. The rooms were nice and the location was great as well, but I can say that about a lot of hotels. This hotel... More 

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Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much noticing and appreciating my front desk clerk, Chris. I take great pride in having employees who understand that part of what we do is to make sure your stay is an enjoyable experience whether business or pleasure. We look forward to welcoming you back on your next visit!! More 

Tennessee
2 reviews
4 of 5 stars Reviewed October 26, 2014

This seems to be a very nice clean hotel. Didn't use the pool but it appeared to be very nice with several people using it.. The breakfast was average and seemed to be well kept. I travel due to business so the internet is the most important to me.

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Jared O, General Manager at Comfort Inn & Suites, responded to this review

Paul, I'm sorry to hear about the internet during your stay. I understand as a business traveler that internet is one of the higher priorities. I will work on getting the internet stronger for all of my business travelers and next time you stay with us you will be more than satisfied with the changes. Thank you, Jared Comfort Inn... More 

Oak Park, California
Top Contributor
92 reviews 92 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 9, 2014

Once in the room, everything was fine, but every time you walk in the lobby, the smell of the chlorinated indoor pool is almost stifling. Really didn't like that. Staff was nice, but nothing anyone could do. Breakfast in the morning was a nice start, but hard to eat with the pool smell. Room was spacious, but water pressure was... More 

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Jared O, General Manager at Comfort Inn & Suites, responded to this review

I am very sorry to hear about the pool chemical smell. I know those chemical smells aren't small and can be very upsetting. My sincere apologizes for that smell and I take full responsibility for that. I'm happy to hear that my staff was very polite during your stay and the breakfast was a good start. Next time you stay... More 

Brookfield, Wisconsin
Top Contributor
60 reviews 60 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 5, 2014

The price at this hotel was significantly lower than area competitors. Room was clean. Bed extra comfy. Apprecitated the microwave/refrig in the room for convenience. Hotel was quiet. Close to BSU. The only problem was the breakfast. Food trays were pretty much empty. What food was there was good. But, there were only a few pieces of bread/muffins on the... More 

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Greenville, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed July 10, 2014

Stayed at Hampton last month but thought I would try CI&S as it was a little cheaper and they had rooms with a full fridge. Wish I would have stayed at Hampton again instead. Parking lot was pretty empty - should have been a sign. Room was only okay. Dishes were still in the dishwasher from ??? Some outlets didn't... More 

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Jared O, General Manager at Comfort Inn & Suites, responded to this review

As the new General Manager of Comfort Inn and Suites, I take all complaints seriously. I apologize for the issues that you encountered on your stay in July of this year such as the dishes not being stored properly. I have instructed our housekeeping staff to make SURE this step is completed as well as having the dresser drawers checked... More 

Cincinnati, Ohio
Top Contributor
81 reviews 81 reviews
48 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 26, 2014

I was very impressed with this hotel. It has been updated recently with newer carpet and granite countertops. Very clean. The breakfast was better then expected. Check in and out was seemless. I will stay here again the next time I am in town.

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Indianapolis, Indiana
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 22, 2014

I have stayed at A LOT of hotels and this one by far has the best bed ever! It was clean and comfortable the rooms were clean:) The front desk was very friendly and helpful! They helped me without any questions we even decided to stay an extra night! The morning breakfast was always hot and fresh... I can't say... More 

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