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Comfort Inn & Suites

2.0 of 5
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3400 N Marleon Drive, Muncie, IN 47304
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1 room 1 adult
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69 Reviews from our TripAdvisor Community

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Bremen, Indiana
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

Nice, clean room, pool was nice. The curtains in the room kept the light out, slept right through breakfast. ( must've needed the sleep) close to many attractions....Ball State, actually could walk from here to a Ball State football game. Will def stay here again!

Helpful?
Thank debbiemac25
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the Muncie area and thank you for the kind words. I'm happy to hear that you enjoyed the clean room and also our pool. It sounded like you enjoyed the bed and the curtains keeping the room nice and dark for your sleep. We all look forward to... More 

Maryville, TN
Level Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 29, 2015

My husband and I arrive around 9 pm on Wednesday night before Thanksgiving. The hotel appeared to be somewhat empty from the appearance of the parking lot. Check in was simple and my husband and I were quickly in our room. Our room was number 309 which was on the back side of the hotel. We had requested a room... More 

Helpful?
Thank angi1968
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for choosing to stay with us during Thanksgiving and I hope you had a great time with family. Please accept my sincere apologizes about the noise from next door rooms and traffic from outside. I appreciate all of the kind words about the room and breakfast. I'm glad that my staff took care of you at... More 

Dayton, Ohio
Level Contributor
3 reviews
3 of 5 stars Reviewed October 16, 2015 via mobile

Decent price. Comfortable bed. Clean room. Hallway on second floor had a strange odor that smelled like a boys locker room that improved the next day....strange. Seen three staff members help themselves to continental breakfast which I thought seemed odd. Biggest complaint was a house keeper who had brought her small child to work with her. I don't dislike children,... More 

Helpful?
Thank Nalerie S
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for letting me know the problems that did occur during your stay. I very much appreciate all feedback because that's the only way we can improve as a hotel and a team. I have talked to my staff about helping themselves to breakfast especially during breakfast hours. My housekeeping staff sometimes does bring in their children... More 

Greenwood, Indiana
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

When staying in Muncie, I always stay here...and will continue to stay here. Affordable, clean, comfortable, friendly staff, great wi-fi for getting some work done, a convenient location, etc. The only perplexing thing this time was that the housekeeping staff brings their toddlers to work with them. Yes - toddlers. Around 8am, the kids could be heard running/playing in the... More 

Helpful?
Thank DebbieSue1111
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your day to let me know about the problem that occurred during your visit. I do occasionally let my housekeepers bring in their children to help them out when they have no babysitter or daycare is closed. They do know my rules when they do bring in their children and the children making... More 

Blanchard, Michigan
1 review
1 of 5 stars Reviewed October 5, 2015

I actually did not stay at this hotel. I stopped after traveling for over 12 hours with my daughters and 2 month old grandson. It was 12:30am., we were exhausted and needed a place to rest before continuing on our trip. The hotel advertised on-line for $84 a night. The front desk clerk offered us a room for $179; he... More 

Helpful?
Thank Julie D
Jared O, General Manager at Comfort Inn & Suites, responded to this review

I am very very sorry that this had happened to you on your way through. I would like to know what day this happened so I can talk to whomever you talked to and make sure that it doesn't happen again. This is unacceptable and this was not how they or anyone at my hotel was trained. Please email me... More 

Columbus, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015

Recently completed a stay a the Comfort Inn & Suites. Very nice hotel. Bedding was superb. Desk clerks were very nice and suggested a great place to eat not far from the hotel. Enjoyed sitting outside as the evening was quite comfortable. Would recommend and would stay here again.

Helpful?
Thank Mannynjim
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for the kind words about our hotel and staff here. The bedding in the rooms are still fairly new just a little over a year old. My staff works very hard at trying to take care of every person that comes and stays at our hotel and I'm glad they took good care of you. I'm... More 

Lapeer, Michigan
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015 via mobile

Pleasant nights sleep on their comfortable bed and pillows. Good lighting in bathroom. Another plug in bathroom opposite side of vanity would be more functional for more than one person getting ready. Really good variety of breakfast items in breakfast room...coffee could be better grade. Will stay agzin.

Helpful?
Thank Kathy H
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your day to let us know about your previous stay with us. I want to thank you for choosing the Comfort Inn & Suites in Muncie as your hotel to stay at. I'm glad to hear that you really enjoyed our beds and pillows. We do get quite a few compliments on those... More 

Sheboygan, WI
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 27, 2015 via mobile

We visited the Muncie area for the Gaither Fall Fest this year, and booked 2 rooms for the stay. We found the rooms to be clean, and comfortable. All of the staff was very friendly and helpful. A nice place to stay, with a goodwarm breakfast.

Helpful?
Thank roelskm
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during this special event. I know that it was a very busy weekend and I hope you had a great time at the Gaither Fall Festival. I'm happy to hear that your room was clean, comfortable and my staff was very friendly to all of you during your visit. I'm glad you... More 

Evansville, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 6, 2015

The Comfort Inn Muncie is typical of the brand. Clean, comfortable and quite room with mediocre breakfast. The hotel is located within a few miles of Ball State University and close to restaurants and shopping centers.

Helpful?
Thank wbrack46
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your busy day to let us know how your previous stay with us was. I'm sorry that you felt our breakfast was mediocre and would love to hear more feedback from you about how we can improve our breakfast for you next time. I'm glad to hear that your room was clean and... More 

Aurora, Canada
1 review
5 of 5 stars Reviewed August 12, 2015

After a very long day of frustrating driving, we arrived at the Comfort Inn in Muncie ready for food and sleep. I was VERY impressed and a little surprised at how very clean the room was and how comfortable the beds were! I don't like to be away from home at night and travelling is sometimes difficult for me, but... More 

Helpful?
Thank Susan P
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your day to let us know how your previous stay was with us. I'm glad that our hotel was very nice and that my staff good care of you. I train my whole staff to treat everyone with respect and how they would want to be treated. I know they all work very... More 

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