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Comfort Inn & Suites

2.0 of 5
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3400 N Marleon Drive, Muncie, IN 47304
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1 room 1 guest
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60 Reviews from our TripAdvisor Community

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Traveler rating
    23
    16
    10
    8
    3
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28
8
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (60)
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    (15)
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    (17)
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    (16)
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Aurora, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

After a very long day of frustrating driving, we arrived at the Comfort Inn in Muncie ready for food and sleep. I was VERY impressed and a little surprised at how very clean the room was and how comfortable the beds were! I don't like to be away from home at night and travelling is sometimes difficult for me, but... More 

Was this review helpful? Yes
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your day to let us know how your previous stay was with us. I'm glad that our hotel was very nice and that my staff good care of you. I train my whole staff to treat everyone with respect and how they would want to be treated. I know they all work very... More 

Royal Oak, Michigan, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked a room there through Orbitz, after first giving the Muncie hotel the opportunity to book it first, but could not match the price. Then, when checking directions right after making the reservation, realized that I had completely goofed up and meant to book the hotel in Munster, IN. Called Orbitz back right away to confess MY ERROR. They called... More 

Was this review helpful? Yes 1
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thanks a lot for the detail review of our hotel where you didn’t have a chance to stay with us because of reservations mixed up! I'm very sorry that you feel that way about what happened with your reservation. As a hotel we don’t have ability to move reservations from one hotel to another. I would like to earn back... More 

Martinsville, Indiana
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 4, 2015

We were greeted by a friendly hostess at the desk as we arrived for check in. We arrived a bit early according to the posted check in time. "Not a problem," said the hostess as she checked us in and sent us to our room. Our room was clean and well maintained. The bed was comfortable. The hotel is located... More 

Was this review helpful? Yes 1
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for taking time out of your day to let us know how your previous stay was with us. I would like to apologize about the Eggs and Sausage we had at breakfast. I'm glad to hear that my front desk attendant took care of you at check in and that your room was nice and clean.... More 

Mesa, Arizona
Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed May 9, 2015

We usually stay at another hotel but it was booked, we stayed here for 4 nights and was very pleased with this place. If you something quiet, consider this hotel. Stores and resturants of all kinds in the neighborhood. Exercise room which is an extra benny. Another nice thing, this is only a few miles from I-69. When we need... More 

Was this review helpful? Yes
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your kind words. I'm happy you had a quiet stay for your 4 nights and glad you'll stay with us when you come back to visit the Muncie area. My staff works very hard at trying to take care of every guest that walks through our doors and decides to stay with us. We look... More 

Normal, Illinois, United States
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 28, 2015

i have stayed in Comfort Inns before and been very pleased. This one did not disappoint me. It's clean, the rooms are spacious (with great wi-fi) and include a microwave, a generous size refrigerator & a small coffee pot. The bed was Sooooooo comfortable & had plenty of pillows! The heating/cooling system was easy to operate and responded well to... More 

Was this review helpful? Yes
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out of your day to let us know how your stay was. I'm very happy to hear that your room was clean and comfortable. We all work very hard and making sure everyone's stay is comfortable and treat everyone with a friendly caring manner. I appreciate your feedback on the breakfast. I will look into... More 

South Bend, Indiana
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 8, 2015

The hotel was clean and the price was reasonable. The breakfast was good too. I used the exercise room and it was adequate. We would stay here again if my daughter ends up going to Ball State next year.

Was this review helpful? Yes 1
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the positive feedback from your previous stay with us and we all hope your daughter chooses Ball State so we can keep taking care of your when your up here to visit. I'm glad to hear that your room was clean and the price was reasonable. We make sure that we have a competitive price but not... More 

Keensburg, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 2, 2015

The hotel was clean and well maintained. Breakfast was excellent and full at all times. Staff was friendly and helpful.i would recommend this hotel to anyone staying in .Muncie. It waxes close to many hop and restaurants.

Was this review helpful? Yes
Jared O, General Manager at Comfort Inn & Suites, responded to this review

I'm glad you were very pleased with your previous stay with us. My breakfast attendant Brittany works very hard at keeping the breakfast full and clean at all time. Also happy to hear that my staff was friendly and helpful with any questions you had during your visit. We look forward to seeing you again next time you visit the... More 

Evansville, Indiana
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 15, 2014

I booked a room here without looking at reviews because I needed a place to stay in Muncie and this was the only Choice Hotels property in the area. Based on the price I paid for my room I was expecting it to be very basic and bare-bones. When I arrived I was pleasantly surprised to see that my room... More 

Was this review helpful? Yes 2
Jared O, General Manager at Comfort Inn & Suites, responded to this review

I'm happy to hear that our room for your stay was spacious, comfortable, and clean. I'm sorry to hear about the internet connection during your stay and you'll be happy to hear that I have gotten that resolved and the connection is very good. I hope to see you next time you visit the Muncie area. Thank you! More 

Sellersburg, Indiana
2 reviews
4 of 5 stars Reviewed October 27, 2014

I travel 15-20 weekends a year, and Chris (the front desk clerk) at this hotel was by far the best I have ever met. He was personable, witty and full of personality. He made staying here fun. The rooms were nice and the location was great as well, but I can say that about a lot of hotels. This hotel... More 

Was this review helpful? Yes
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much noticing and appreciating my front desk clerk, Chris. I take great pride in having employees who understand that part of what we do is to make sure your stay is an enjoyable experience whether business or pleasure. We look forward to welcoming you back on your next visit!! More 

Tennessee
2 reviews
4 of 5 stars Reviewed October 26, 2014

This seems to be a very nice clean hotel. Didn't use the pool but it appeared to be very nice with several people using it.. The breakfast was average and seemed to be well kept. I travel due to business so the internet is the most important to me.

Was this review helpful? Yes
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Paul, I'm sorry to hear about the internet during your stay. I understand as a business traveler that internet is one of the higher priorities. I will work on getting the internet stronger for all of my business travelers and next time you stay with us you will be more than satisfied with the changes. Thank you, Jared Comfort Inn... More 

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