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Hampton Inn & Suites Muncie

#1 of 14 Hotels in Muncie
Certificate of Excellence
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4220 Bethel Ave, Muncie, IN 47304
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Hampton Inn & Suites Muncie
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Hampton Inn & Suites Muncie
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269 reviews from our community

Traveler rating
    147
    81
    23
    8
    10
See reviews for
103
38
26
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (269)
  • Mar-May only
    (83)
  • Jun-Aug only
    (73)
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    (58)
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    (55)
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South Bend, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I've stayed in three hotels in Muncie, and this is the nicest overall: accommodations and service. If you're staying to help your student move into the college, this hotel is convenient to the college and to shops you might need.

Review collected in partnership with Hampton

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Port Saint John, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were visiting friends in Muncie who live in the apartments within eyesight of the hotel, so it's location was perfect for us. All the staff encountered were helpful and the hotel, rooms and other areas, were well kept and clean. Be careful with the elevators though, as my husband and my daughter almost got stuck on one. The front... More 

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your reviews . We have been working with our elevator company Otis regarding our elevator servicing issues and they have promised me that they would get to the root of the problem and Have already taken care of the issue . Thank you for your patience . Please do not let this deter you... More 

Indiana
Contributor
12 reviews 12 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a good experience. Room was nice and clean. Nice flat screen TV. The room was quiet. Breakfast was ok. At least we didn't have to go out anywhere for breakfast. It was close to Ball State which was our reason for being there.

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your reviews . We have been working with our elevator company Otis regarding our elevator servicing issues and they have promised me that they would get to the root of the problem and Have already taken care of the issue . Thank you for your patience . Please do not let this deter you... More 

Noblesville, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

I was making a visit to Ball State and decided to stay at the Hampton. I need to travel to Muncie often and this is by far the best option in Muncie. The location is minutes away from campus and is close to shopping &restaurants (mostly chains). I arrived a little early for check in and they were able to... More 

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for your responses . It is definitely well appreciated . Looking forward to host your next stay here in Muncie Indiana . ......Jim Jacob GM More 

Saint Louis, Missouri
Top Contributor
83 reviews 83 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are clean and nice. Plusses are there where plenty of conveniently located power outlets which is a constant annoyance in most rooms for me at least. The walk in shower was great and for a guy who is over 6 foot it was awesome to have it be so high, normally I have to bend down to wash my... More 

Was this review helpful? Yes 1
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for staying with us in Hampton Inn and suites , Muncie . I see that you were satisfied with everything except our lateral pull down bars . We do listen to our customers and make changes so shall definitely see if that would be possible . Looking forward to host your stay next time you... More 

Farmington Hills, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms with two queen beds are very comfortable and we loved the freshly cleaned duvet covers on them. The bathroom sink has ample counter space. The heating/cooling system had a thermostat and worked well. The mattresses were quite firm and three out of four of us slept well. We were there for a family wedding and there were others... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you very much on the survey . Glad that you liked the stay and the staff . Shall definitely pass out the compliments to them .Looking forward to host your stay next time you are in town . ..........Jim Jacob GM More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Better experience than I expected booking late for a funeral, yet quality throughout and a full breakfast free. Situated close to shopping of every kind. I will book again at Hampton Suites. I have a return trip in August and will definitely choose this hotel.

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your review and comments . I am glad that you liked the hotel stay and would love to host your when your come back to Muncie in August . August is a very busy month so please make sure you book ahead of time to get the booking . Thank you again for your... More 

Tampa
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Older hotel with equipment issues (bathroom sink plugged, shower leaking, not very clean). Checkout difficult front desk didn't seem to know what they were doing. Breakfast was good, everything was warm and the person working that area was very helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , I want to extend my apology for the issues which you had during your stay here in Muncie . If you look at our reviews in the Trip Advisor , this definitely is not our standard and would definitely like to talk to you to find out more information about the room to make sure we find... More 

Springboro, Ohio
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this property several times. Always top notch service and accommodations. Good pool, no hot tub, but that's ok. Staff always very helpful and attentive. Perfect location, several good places to eat near by.

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your wonderful comments . It surely will be well appreciated by the staff . Looking forward to host your stay next time you are in town ..........JimJacob GM More 

Vernon Hills, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Room was spacious and comfortable; huge bathroom with every amenity. Super clean, with excellent maid service. Complimentary wi-fi service, included in room rate, worked flawlessly. I highly recommend Hampton Inn in Muncie!!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Your recommendations for our hotel are very valuable to our management and staff . Looking forward to host your stay next time when you are in Muncie . Thank you again for staying with us at Muncie ...........Jim Jacob GM More 

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