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Hampton Inn & Suites Muncie

#1 of 14 Hotels in Muncie
Certificate of Excellence
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4220 Bethel Ave, Muncie, IN 47304
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1 room 1 guest
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Hampton Inn & Suites Muncie
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299 Reviews from our TripAdvisor Community

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Traveler rating
    161
    92
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    10
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112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (87)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (55)
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Winthrop Harbor, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Everything about the Hampton Inn experience has always been pleasant, and the only thing about this trip that was different was the air conditioner in the room. It was not cooling properly and we needed to turn it down to 60 degrees in order to get the room to a normal temp. It finally kicked in to full speed in... More 

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New York City, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent services provided by the staff during our stay and especially at the cheeking in by the frond desk.The individual did extraordinary efforts at the time to make shure all is above the hospitality standrad.

Review collected in partnership with Hampton

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JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Glad that you had a wonderful stay with us here in town of Muncie . I will definitely pass compliments to the front desk staff for a job well done to impress and wow our guest . Looking forward to host your stay next time you are in towm.......Jim Jacob More 

Muncie, United States
1 review
4 of 5 stars Reviewed 1 week ago

I would give this hotel a 5 star if it weren't for the misleading information on ROOM RATES ... The 109.00 per night room on line with the company website cost us 169.00 the first night and 139.00 each additional night... I am still upset over that and hope to resolve the issue as I have requested a refund for... More 

Review collected in partnership with Hampton

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Omaha, Nebraska
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good example of the Hampton brand. I've stayed in a few that were lacking in, well, let's just say various things. This one comes through on all counts with a friendly, helpful staff, clean rooms and in general, just a very comfortable stay. I found the beds to be exceptionally comfortable, but they were just to my... More 

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JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , I am glad that you found our hotel inviting and found the rooms of high quality . We at Hampton spend a lot of effort to maintain the standards and am glad that we lived up to your expectation . Looking forward to host your next stay here in town to be as eventful as the last... More 

Cedarburg, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was spotless and comfortable. The staff was exceptionally friendly and helpful. The room was spotless and a nice size for 3 of us. The beds were comfortable. It is located very close to Ball State campus so it was convenient. There are a lot of restaurants nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for your wonderful comments and they were definitely appreciated by the staff . We are here to make your stay a wonderful exceptional on and we are glad that we could do that based on your comments . Looking forward for to host your stay next time you are in town ..................Jim Jacob GM More 

Hamilton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I went to Muncie for work and stayed at Hampton Inn because of the past experiences I've had with the hotel chain. I was not disappointed. The staff at this location was even more friendly, helpful and informative than other Hampton Inns I've stayed in across the states, though they are great too. The rooms were very clean and comfortable... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you very much for the comments which you have posted . It really means a lot to the team who is working hard to make this place the no 1 hotel in trip adviser and a hotel of choice to all our customers coming into town . Most of them consider this a home away from... More 

Atlanta, Georgia
Level Contributor
191 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here last night. The room I had was a nice size with all the expected Hampton trimmings. The hotel was clean and quiet the staff were very helpful. I would stay here again if I am ever back to Muncie

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for your wonderful comment about our staff . As we tell every body in the hotel that to be great hotel we not only need a nice hotel but also the have the nice and helpful staff to go along with it . We have been blessed to have wonderful people to work here in... More 

Grand Rapids, Michigan
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed there to attend a model airplane contest. The night before we left our car was broken into and we parked right in front of the hotel and we were parked under an outdoor light. They do not have good security or any servalence. The managers were very indifferent. Don't think we will stay there next... More 

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JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , I am so sorry that an things were taken out of the your car overnight . We did talk to the police when they visited our facility regarding this and rendered all the help . We do have camera in the front entrance however you had parked way away from the range of the camera . I... More 

Chicago
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, myself and my 17 year old son stayed here on the night of August 9th so we could visit Ball State University the following day. The entire staff was very nice and quite helpful. The breakfast was superb. The only reason I did not rate this five stars was because of the bathroom in our room. The toilet... More 

Was this review helpful? Yes 1
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for your wonderful review and would have loved to get the five stars if we had answered and taken care of your questions before you left the building . Your comment on that the bathroom fan is not working is a common complain that we get from our guest . The reason for that is... More 

Cottage Grove, Minnesota
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a long weekend to visit family in the area. Great location, very helpful staff, rooms are large and very CLEAN room. Defiantly the place to stay in Muncie! Just a wonderful hotel at a very reasonable price!

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for the wonderful comment and thank you for staying with us . It is definitely guest like you who brings out the Hamptonality in each one of the us employees here to serve you during your stay . I will pass on these comments to them and it will surely make their day . Looking... More 

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