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Hampton Inn & Suites Muncie

#1 of 14 Hotels in Muncie
Certificate of Excellence
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4220 Bethel Ave, Muncie, IN 47304
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Hampton Inn & Suites Muncie
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Hampton Inn & Suites Muncie
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272 reviews from our community

Traveler rating
    149
    82
    23
    8
    10
See reviews for
105
38
26
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • English first
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English first
  • All months
    (272)
  • Mar-May only
    (86)
  • Jun-Aug only
    (73)
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    (58)
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    (55)
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Independence, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I have always chosen the Hilton properties, I know what to expect and they ALWAYS exceed my expectations. My stay at the Hampton Inn Muncie was no different, GREAT staff, extremely clean rooms. I will definetly return there whenever I am in the area. I won't consider any other hotel.

Review collected in partnership with Hampton

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Milan, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The facility and rooms are very nice. We enjoyed our stay. The king size beds are very comfortable, the bathroom was very clean and well organized. The fold out couch was also very nice. The breakfast area was well maintained.

Review collected in partnership with Hampton

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Atlanta
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've been staying at this Hampton Inn since it opened and it's still clean, and very well maintained. During this visit, there were a lot of people at the hotel, but its was extremely quiet. Only two problems--the ice machine was not working on the fourth floor and the vending machine ate my money when I selected bottled water. I... More 

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JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for the great review and comments . I want to apologise for the ice machine and the vending machine not working . We have been working on getting the same repaired . It is definitely not our standard to charge you when tHat happens . Looking forward to take care of your charge next time... More 

South Bend, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed in three hotels in Muncie, and this is the nicest overall: accommodations and service. If you're staying to help your student move into the college, this hotel is convenient to the college and to shops you might need.

Review collected in partnership with Hampton

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JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for the great review and comments . It really means a lot for us . We are looking forward to host your stay next time you are in town ......Jim Jacob GM More 

Port Saint John, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were visiting friends in Muncie who live in the apartments within eyesight of the hotel, so it's location was perfect for us. All the staff encountered were helpful and the hotel, rooms and other areas, were well kept and clean. Be careful with the elevators though, as my husband and my daughter almost got stuck on one. The front... More 

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JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your reviews . We have been working with our elevator company Otis regarding our elevator servicing issues and they have promised me that they would get to the root of the problem and Have already taken care of the issue . Thank you for your patience . Please do not let this deter you... More 

Indiana
Contributor
12 reviews 12 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a good experience. Room was nice and clean. Nice flat screen TV. The room was quiet. Breakfast was ok. At least we didn't have to go out anywhere for breakfast. It was close to Ball State which was our reason for being there.

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your reviews . We have been working with our elevator company Otis regarding our elevator servicing issues and they have promised me that they would get to the root of the problem and Have already taken care of the issue . Thank you for your patience . Please do not let this deter you... More 

Noblesville, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was making a visit to Ball State and decided to stay at the Hampton. I need to travel to Muncie often and this is by far the best option in Muncie. The location is minutes away from campus and is close to shopping &restaurants (mostly chains). I arrived a little early for check in and they were able to... More 

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for your responses . It is definitely well appreciated . Looking forward to host your next stay here in Muncie Indiana . ......Jim Jacob GM More 

Saint Louis, Missouri
Top Contributor
89 reviews 89 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are clean and nice. Plusses are there where plenty of conveniently located power outlets which is a constant annoyance in most rooms for me at least. The walk in shower was great and for a guy who is over 6 foot it was awesome to have it be so high, normally I have to bend down to wash my... More 

Was this review helpful? Yes 1
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear Guest , Thank you for staying with us in Hampton Inn and suites , Muncie . I see that you were satisfied with everything except our lateral pull down bars . We do listen to our customers and make changes so shall definitely see if that would be possible . Looking forward to host your stay next time you... More 

Farmington Hills, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The rooms with two queen beds are very comfortable and we loved the freshly cleaned duvet covers on them. The bathroom sink has ample counter space. The heating/cooling system had a thermostat and worked well. The mattresses were quite firm and three out of four of us slept well. We were there for a family wedding and there were others... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you very much on the survey . Glad that you liked the stay and the staff . Shall definitely pass out the compliments to them .Looking forward to host your stay next time you are in town . ..........Jim Jacob GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Better experience than I expected booking late for a funeral, yet quality throughout and a full breakfast free. Situated close to shopping of every kind. I will book again at Hampton Suites. I have a return trip in August and will definitely choose this hotel.

Was this review helpful? Yes
JimJacob007, General Manager at Hampton Inn & Suites Muncie, responded to this review

Dear guest , Thank you for your review and comments . I am glad that you liked the hotel stay and would love to host your when your come back to Muncie in August . August is a very busy month so please make sure you book ahead of time to get the booking . Thank you again for your... More 

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