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The Croft

381 Canterbury Road, Kennington, Ashford TN25 4DU , England
Hotel amenities
The Croft
Best prices for: 1 room 1 guest
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83 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (83)
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    (17)
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    (16)
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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Hubby booked a room here to give me a surprise , we don't have bathtub in our house so he decided for us to stay in hotel to have relaxing night, we really assume that there's a bathtub in this hotel , so when he told me I was so excited! And couldn't wait it for a month! When we... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

This is possibly the worst experience I have ever had in a hotel and my wife didn't even get to stay . I booked this hotel for my wife to stay as I was having an operation in William Harvey hospital and thought it would be ideal due to its close proximity to the hospital however on her arrival my... More 

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Travelers are raving about these Kennington hotels

lewes
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we grabbed this place through laterooms..as we were looking for a cheap place to stay in the area for one night...whilst there were one or two housekeeping errors..like a lack of toilet paper and the complimentory coffee and tea bowl was empty,..these were soon rectified..over all an above average place slightly understaffed , the night were there, but the place... More 

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Folkestone, United Kingdom
Level Contributor
2 reviews
2 of 5 stars Reviewed February 18, 2015

Was a bit confused with 3 bells at the front door with a "please ring" underneath.I pressed 2 bells with no answer & my partner then used the door knocker & we were met by a staff member who informed us that the door wasn't shut - we only needed to have pushed it open !!! Room 17 had good... More 

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Essex
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed February 12, 2015

Dreadful place. We have stayed here before (a few years ago) and it was Ok so I didnt bother checking the Trip Adviser reviews, what a mistake! I dont know what has happened since we stayed before but it has really gone downhill. We arrived at the hotel about 2.30-3.00 (not an unreasonable time I don't think). The place was... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 1, 2015

I stayed at this awful place for one terrible night and the room they put me in had a broken window so from the start it was freesing cold with a awful draft that felt like 20 mph gusts... Then they turned off the heating!! We got no sleep at all... In the morning no one showed up to the... More 

Was this review helpful? Yes 3
Ashford, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 5, 2015

We booked one night at this hotel (if you can call it a hotel). When we arrived we had to ring the bell and waited for quite some time for someone to come to the door. When finally somebody opened the door we entered a reception area that was not the cleanest I must say with what looked like a... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
158 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
1 of 5 stars Reviewed December 13, 2014

The welconme siad it all; they got the reservation wrong, that was my fault evne though it was not, tried to charge me more, then said I was lucky. the guiy was rude, not sure he understood english and looked as if he had just got out of bed at 4pm. The room was okay, needs double glazing and better... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 5, 2014

Stayed here for the night before a trip to France. Arrived to empty reception desk, rang bell and had to walk round to kitchen and call out. Room was cold, window open and at front of building which is on main road. Only single glazing so very noisy all night. Carpets dirty, huge cobwebs in room, congealed hair in the... More 

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1 review
4 of 5 stars Reviewed November 2, 2014

I needed an en suite room for one night in order to attend functions in Ashford and Wye, so the Croft was ideally situated. I decided to ignore bad reviews on this site and was very glad I did as they were grossly unfair. My single room was comfortable, clean, nicely decorated with an immaculate shower/toilet having Persil white towels... More 

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