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Hotel NEO+ Green Savana Sentul City

Siliwangi Street No. 1 | Taman Budaya Complex, Sentul City, Sentul 16810, Indonesia (Formerly Green Savana Hotel)
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Hotel NEO+ Green Savana Sentul City
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Hotel NEO+ Green Savana Sentul City
Hotel NEO+ Green Savana Sentul City
Hotel NEO+ Green Savana Sentul City
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54 reviews from our community

Traveler rating
    8
    29
    16
    0
    1
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26
2
Solo
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Sentul is always our favorite place for a short weekend getaway. But honestly, this is our first stay here. Before we liked to stay at the other hotels at Sentul. Turns out, it's our lost not staying here before. Loved the hotel. Rooms are spacious and clean, staffs are very friendly, swimming pool is beautiful. We will definitely come back.

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2015

We love the guest room.. Spacious and comfortable decorated in modern style. My children love the swimming pool and the whirlpool. Breakfast buffet and in-dining room menu are variety and delicious taste. Good location in Sentul City. Nice place for short escape. We'll be back next time!

Was this review helpful? Yes 1
NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear Edwina G, Thank You very much for share during stay with us. I'll share to our staff to keep up good service to our guest. We are waiting for your next trip to our hotel. Have a great day.. Regards, Danie Hutagalung General Manager More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 24, 2015

We really love the hotel and the surrounding of greenery where we can breathe some fresh air. This is a good place to relax. Only 2-hour drive from Jakarta and it's a great, great place to getaway from traffic nightmares. Staff are friendly and fast when you need their service. They have Taman Budaya where we can have our local... More 

Was this review helpful? Yes 3
NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear Shellfoo, Thank You very much for your share experience while your stay at Neo+ Green Savana Sentul City. The other facilities we have meeting room also for your references meeting in our hotel. We are happy to welcoming you in next trip in our hotel. Have a great day. Best Regards, Daniel Hutagalung General Manager More 

Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2014

The hotel, overall, is very good. Room is spacious and comfortable. Nice and beautiful scenery around the hotel. Various breakfast but the taste still need improvements. Bathroom is slippery, my son accidentally fell on the floor, please fix on this. The hotel is suitable for short-escape from Jakarta, straight away from exit toll road, and next to tourist attractions (Jungle... More 

Was this review helpful? Yes 3
NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear Farah R, Thank you very much for your feedback, we're deeply sorry for your soon fell in the bathroom and we fixed already. We are waiting for your next visit to our hotel and enjoying surrounding facilities. Regards, Daniel More 

jakarta
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 28, 2014

Booked 4 rooms for the year end holiday with my family, only to found out that 1 room located on a different floor. Oh well. Check-in was smooth, but the receptionist forgot to provide us with a free-parking voucher that caused us to pay parking fee for our first day of staying in the hotel. And we found out only... More 

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NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear jkt_traveller, Thank You very much for your feed back during stay with us. We noted some input for us in order to improving our services in the future. Thank you for your recommendation and we are waiting for your next trip to our hotel Regards, Daniel More 

Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 15, 2014

Rooms were spacious and moderately comfortable with basic amenities provided. Not exactly budget hotel but some services were unavailable. Asking for an extra pillow will cost you Rp 5000,00 each (USD 0,45). Meager sum, I know, but still it will be kinda nice if it was free. Only one key card is provided for each room and you may not... More 

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NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear Siskadanny, Thank You very much for share your experience stay with us. We will consider your advise about extra pillows and additional card, it was a policy in our hotel now. In our bathroom we put more chemical to cover the tile in order to removed the slip. Once again thank you for your attention to us and your... More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 30, 2014

I choose this place as nearby my company outing, so my sons can have fun while waiting for me. The hotel was pretty good, and its also using green concept, the room very spacious for budget hotel. The breakfast good with various of choices, this is also a plus for budget hotel. The pool also very nice for photo shoot.... More 

Was this review helpful? Yes 1
NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear 2Cee, Thank You very much for your feedback. We do apologize for the lack of comfort while staying at our hotel. We will be more details in the cleaning of the rooms including the bathroom. In the future there is a plan to expand our restaurant will be more widely. We're waiting for the next visit in our hotel.... More 

Jakarta, Jakarta Raya, Indonesia
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 21, 2014

Neo Green Savana, good hotel for family and relaxing the location is good very close to Taman Budaya (walking distance) and near to Jungle Land. point for improvement : the floor of room quiet wet and sticky. need to enlarge restaurant space.

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NeoSentul, General Manager at Hotel NEO+ Green Savana Sentul City, responded to this review

Dear Asto248, Thank you very much for your feedback and we are considered with your feed back for restaurant capacity especially while in full occupancy. We are waiting for your next trip to our hotel. Have a nice day... Daniel Hutagalung More 

Jakarta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 13, 2014

It was my fourth visit to Green Savana and my 1st stay overnight at the hotel since the name has changed with additional NEO+. It was still a nice hotel, the pool is still a fav to my kids. But I found the pool water a bit dirty, and there were some loose tiles and some missing tiles. Especially the... More 

Was this review helpful? Yes
Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 of 5 stars Reviewed October 9, 2014

Stayed here for 2 nights. Good experience. Breakfasts were so so. Rooms are not well maintained although it's considered as a new hotel. Headsets of the beds are dusty, and so was the floor. Trying to enjoy the vacays to the max despite the minor setback.

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