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All 14 Mishawaka hotels

Holiday Inn Express Mishawaka

2.5 of 5 Hotel   |   420 West University Drive, Mishawaka, IN 46545
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Ranked #10 of 14 hotels in Mishawaka
A recent review
4 of 5 stars reviewed 1 week ago
paulak22 Demotte, Indiana
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59 people have reviewed this hotel

Traveler rating
    20
    10
    14
    9
    6
See reviews for
18
7
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Demotte, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location close to many restaurants and shopping. Great ice cream shop right around the corner. Breakfast area clean and always stocked properly. Friendly staff and Professional management. Love the White Citrus Bath and Body Works amenities. Smells so good!!! We will return. Thank you

Was this review helpful? Yes 1
Mishawaka, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

Booked a "spa suite" for an overnight because my daughter got all A's and we needed a break from the 48 inches of snow. Jacuzzi in room was clean. Plenty of hot water. Above par breakfast for a hotel chain, good cinnamon rolls and then i got to sit by the pool and drink coffee while my kids went for... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed February 15, 2014

My stay at Holiday Inn Express was enjoyable with loads of fun for the grandchildren! The swimming pool was clean. The service was excellent without the hassle of a long check-in. The only negative point to this stay was a foul stench from our room. It became a nuisance, so we sprayed perfume and called it a night. I must... More

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cphips, Manager at Holiday Inn Express Mishawaka, responded to this review

Deme69; Let me first start by thanking you for choosing to stay with us here at the Holiday Inn Express Mishawaka. We strive to exceed the expectations of our guests and appreciate your kind words. The staff will be pleased that you plan a return to the hotel. Your room and the team will be ready and wating for your..... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 29, 2013

Room and hotel was generally clean, but beds were rock hard and impossible to sleep in. The heating unit was very noisy. The tub had a dangerous slant to it which made showering a challenge. Staff was friendly, but the decor was outdated and looking tired.

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

stpgirlie- Thank you for taking the opportunity to provide us with your feedback. Mattresses are a continuous battle that many hotels are faced with. From hard to soft it appears as though we have not yet found a happy medium. Please rest assured that these issues do not go unnoticed. information provided on mattress comfortability is key when ordering new.... More

South Bend, Indiana
1 review
1 of 5 stars Reviewed November 20, 2013

I had been staying at this HIE for years. This year was very different. The staff members were unfriendly and frequently loitering and chatting in the halls. One member kept going in and out of a room that had children playing in it. We later met them in the cafe...3 boys hanging around while their mom worked. She admitted 2... More

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

N B- Thank you for taking the time to provide us with your feedback. Let me apologize for the inconvenience with your recent stay here at the Holiday Inn Express Mishawaka. I have taken proactive steps to address your concerns with the proper department heads for review. As a pet friendly hotel we frequently see many breeds of many types... More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2013

This hotel needs a franchise review; it is just not up to Holiday Inn Express standards. Carpets are stained, rooms are worn out, musty smell throughout. I have stayed in many Holiday Inn Express hotels over the years and this one is by far the worst. I do expect the Holiday Inn Express to be a "budget" experience, but they... More

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

JElliott_601 Thank you for taking the time to provide us with your feedback. As you stated; some of our halls have stained carpet which can be displeasing to look at. Please rest assured that these issues are addressed on a regular schedule. With three separate entrances to the hotel mixed with a wet and muddy fall; carpets will start to... More

Kimberling City
Top Contributor
59 reviews 59 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 17, 2013

We made our reservation thru a discount hotel service and were concerned that the service we received might not be up to par. But it was that and more. The young lady at the front desk - in spite of being overwhelmed with issues not of her making did an outstanding job of handling all of the people coming at... More

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

Jackie_in_MO- Thank you for taking the time to provide us with your feedback. Guest service is always our #1 goal here at the Holiday Inn Express Mishawaka and I am glad that we were able to demonstrate that to you. Fall is a very busy season here in the South Bend area with an array of local events and college... More

Goshen, Indiana
1 review
1 of 5 stars Reviewed October 13, 2013

I Work At A Hotel Personally And I Was Very Dissapoised. The 2nd Shift Desk Clerk, Had Kids Behind The Counter. And Was Continuesly Laughing With Them During The Check In Process Very Rude! There Was A Terriable Odor On The First Floor, Trash Bags Full Of Garbage On The Side Entrances. Carpet Was Very Stained. The Elevator Shook When... More

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

Trisha- Thank you for taking the time to provide us with your feedback and I apologize for the inconvenience you experienced during your stay with us. Cleanliness is one of our top standards here at the Holiday Inn Express Mishawaka and I apologize if things did not seem that way. Please rest assured that I will personally follow up with... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 24, 2013

As a platinum priority club member, I stay in at least 80 Holiday Inns annually and must say that the customer care given by the front desk manager, Joni, was the best I ever had. I am a single female business traveller and she was extremely helpful. Her very friendly, kind and helpful attitude was a rare find. I wish... More

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

Kvg2013- Thank you for taking the time to provide us with your feedback. Guest service is always #1 across the board here at the Holiday Inn Express Mishawaka. We aim to provide best in class service, and we go out of our way to ensure we make good on this promise. I want to thank you again for your feedback... More

Mainz, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 12, 2013

This hotel looks somewhat different from the outside as it is in the style of a log cabin, but we found the same great Holiday Inn Express service inside as at most of the other HIE locations we stayed. The rooms are large, ours equipped with fridge and microwave, clean and don't smell at all. Staff was super-friendly and, as... More

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GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

Matthias S.- Thank you for taking the time to provide us with your feedback. As you stated, we are not your typical "cookie cutter" Holiday Inn Express here in Mishawaka. Our hotel re-branded 2005 and we were able to keep our unique look. Even though we appear different we hold ourselves to all of IHG's standards and I am glad... More

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Additional Information about Holiday Inn Express Mishawaka

Also Known As:
Holiday Inn Express Mishawaka Hotel Mishawaka
Holiday Inn Express Mishawaka Hotel
Holiday Inn Mishawaka
Mishawaka Holiday Inn
Address: 420 West University Drive, Mishawaka, IN 46545
Phone Number:
Location: United States > Indiana > Mishawaka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Mishawaka
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mishawaka 2.5*
Official Description (provided by the hotel):
The art of blending modern comfort and impeccable service, we welcome this opportunity to introduce you to the Holiday Inn Express Hotel Mishawaka/South Bend, Indiana. Located just off Main Street on University Drive, only one block west of University Park Shopping Mall, our hotel is easily accessible to S.R. 23, S.R. 933 and the Indiana Toll Road 80/90, and University of Notre Dame. The Holiday Inn Express Mishawaka/South Bend, Indiana is ideal for business, leisure and family travelers who are looking for an upgraded hotel that is economical. Within minutes of University of Notre Dame, South Bend Chocolate Factory, Pottawatomi Zoo, AM General, Studebaker Museum, College Football Hall of Fame, Tippecanoe Restaurant, Copshalhom Museum, St. Joseph Regional Medical Center, Memorial Hospital and Northern Indiana Center for History. Our Holiday Inn Express Mishawaka/South Bend, Indiana hotel offers first class accommodations at surprisingly affordable rates. Choose from spacious non-smoking rooms to our famous Spa Suites, or an extravagant Presidential Suite. At the Holiday Inn Express Mishawaka/South Bend Indiana, we take pride in our hotel. This facility strives to offer the highest quality, the cleanest product and the friendliest service to our guest. Pets accepted in Pet Friendly rooms only with a $50.00 non refundable per stay fee. ... more   less 
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