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All 14 Mishawaka hotels

Holiday Inn Express Mishawaka

2.5 of 5 Hotel   |   420 West University Drive, Mishawaka, IN 46545
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Ranked #9 of 14 hotels in Mishawaka
A recent review
5 of 5 stars Reviewed May 2, 2014
Triez Granger, Indiana
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  • Reviews (64)
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64 people have reviewed this hotel

Traveler rating
    22
    10
    14
    11
    7
See reviews for
19
7
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Springfield, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

The property is below average in most everything. Leave your laptops, ipads and other mobile devices in your car because surfing the internet in the evenings is not permitted at this property. Hi price and super SLOW internet speed.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago via mobile

well, we walked in and it was so small. the pool was smaller than our room! the "work out room" had 3 machines which only one of them worked. so we spent 160 dollars which was allot of money! their website said there were free cookies and popcorn all the time which would have been good if there were any... More

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Dayton, Ohio
2 reviews
2 of 5 stars Reviewed May 28, 2014

Husband stayed at this hotel on a conference trip, unfortunately since he was not the one that booked it he had no say as to where to stay. Proof positive that you always check trip advisor before booking a hotel. Room smelled some of the furniture was worn and well beyond needing replaced. When a room doesn't look clean how... More

Was this review helpful? Yes
Karen H, General Manager at Holiday Inn Express Mishawaka, responded to this review

Dear jnrightmire, Thank you for taking the time to provide us with your feedback and I apologize for the inconvenience you experienced during your stay with us. Cleanliness is one of our top standards here at the Holiday Inn Express Mishawaka and I apologize if things did not seem that way. Please rest assured that I will personally follow up... More

Granger, Indiana
1 review
5 of 5 stars Reviewed May 2, 2014 via mobile

Very nice staff on a busy weekend-overly flexible and doing their very best to accommodate everyone's requests. Hospitality is still around! Pool was small but clean and enjoyable. Great location near shopping and restaurants.

Was this review helpful? Yes
Karen H, General Manager at Holiday Inn Express Mishawaka, responded to this review

Dear Triez , Thank you for your feedback of your recent stay at the Holiday Inn Express Mishawaka. Please accept our sincere gratitude for the positive review that you provided. More

Brooklyn, New York
1 review
5 of 5 stars Reviewed April 23, 2014

There are no words to describe the hospitality that was given to me and my daughter while we stayed there. Especially from Kate Dance... She went above and beyond kindness and she made a tough situation easy..Everyone there were happy, easygoing and steadfast in any and all request that we had. The smell of the hotel was inviting and clean..... More

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Karen H, General Manager at Holiday Inn Express Mishawaka, responded to this review

Melissa B On behalf of the Holiday Inn Express Mishawaka we would like to thank you for your review of our property. We are glad that our staff and hotel exceeded your expectations. We hope that you visit us again soon.Thank you for making us a great hotel that guests love. More

Demotte, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 7, 2014

Great location close to many restaurants and shopping. Great ice cream shop right around the corner. Breakfast area clean and always stocked properly. Friendly staff and Professional management. Love the White Citrus Bath and Body Works amenities. Smells so good!!! We will return. Thank you

Was this review helpful? Yes 1
Karen H, General Manager at Holiday Inn Express Mishawaka, responded to this review

Dear paulak22, Thank you for taking the time to express your satisfaction with the services and accommodations we offer. Our cleanliness, comfortable guestrooms and friendly service are hallmarks we strive to deliver. We're thrilled you enjoyed your time with us. More

Mishawaka, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Booked a "spa suite" for an overnight because my daughter got all A's and we needed a break from the 48 inches of snow. Jacuzzi in room was clean. Plenty of hot water. Above par breakfast for a hotel chain, good cinnamon rolls and then i got to sit by the pool and drink coffee while my kids went for... More

Was this review helpful? Yes 1
Karen H, General Manager at Holiday Inn Express Mishawaka, responded to this review

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we strive to make sure all guests have a rewarding experience. We hope to see you again soon! More

2 reviews
5 of 5 stars Reviewed February 15, 2014

My stay at Holiday Inn Express was enjoyable with loads of fun for the grandchildren! The swimming pool was clean. The service was excellent without the hassle of a long check-in. The only negative point to this stay was a foul stench from our room. It became a nuisance, so we sprayed perfume and called it a night. I must... More

Was this review helpful? Yes
cphips, Manager at Holiday Inn Express Mishawaka, responded to this review

Deme69; Let me first start by thanking you for choosing to stay with us here at the Holiday Inn Express Mishawaka. We strive to exceed the expectations of our guests and appreciate your kind words. The staff will be pleased that you plan a return to the hotel. Your room and the team will be ready and wating for your..... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 29, 2013

Room and hotel was generally clean, but beds were rock hard and impossible to sleep in. The heating unit was very noisy. The tub had a dangerous slant to it which made showering a challenge. Staff was friendly, but the decor was outdated and looking tired.

Was this review helpful? Yes 1
GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

stpgirlie- Thank you for taking the opportunity to provide us with your feedback. Mattresses are a continuous battle that many hotels are faced with. From hard to soft it appears as though we have not yet found a happy medium. Please rest assured that these issues do not go unnoticed. information provided on mattress comfortability is key when ordering new.... More

South Bend, Indiana
1 review
1 of 5 stars Reviewed November 20, 2013

I had been staying at this HIE for years. This year was very different. The staff members were unfriendly and frequently loitering and chatting in the halls. One member kept going in and out of a room that had children playing in it. We later met them in the cafe...3 boys hanging around while their mom worked. She admitted 2... More

Was this review helpful? Yes
GM_MishawakaHIE, Front Office Manager at Holiday Inn Express Mishawaka, responded to this review

N B- Thank you for taking the time to provide us with your feedback. Let me apologize for the inconvenience with your recent stay here at the Holiday Inn Express Mishawaka. I have taken proactive steps to address your concerns with the proper department heads for review. As a pet friendly hotel we frequently see many breeds of many types... More

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Additional Information about Holiday Inn Express Mishawaka

Address: 420 West University Drive, Mishawaka, IN 46545
Phone Number:
Location: United States > Indiana > Mishawaka
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mishawaka 2.5*
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Also Known As:
Holiday Inn Express Mishawaka Hotel Mishawaka
Holiday Inn Mishawaka
Mishawaka Holiday Inn

35 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The art of blending modern comfort and impeccable service, we welcome this opportunity to introduce you to the Holiday Inn Express Hotel Mishawaka/South Bend, Indiana. Located just off Main Street on University Drive, only one block west of University Park Shopping Mall, our hotel is easily accessible to S.R. 23, S.R. 933 and the Indiana Toll Road 80/90, and University of Notre Dame. The Holiday Inn Express Mishawaka/South Bend, Indiana is ideal for business, leisure and family travelers who are looking for an upgraded hotel that is economical. Within minutes of University of Notre Dame, South Bend Chocolate Factory, Pottawatomi Zoo, AM General, Studebaker Museum, College Football Hall of Fame, Tippecanoe Restaurant, Copshalhom Museum, St. Joseph Regional Medical Center, Memorial Hospital and Northern Indiana Center for History. Our Holiday Inn Express Mishawaka/South Bend, Indiana hotel offers first class accommodations at surprisingly affordable rates. Choose from spacious non-smoking rooms to our famous Spa Suites, or an extravagant Presidential Suite. At the Holiday Inn Express Mishawaka/South Bend Indiana, we take pride in our hotel. This facility strives to offer the highest quality, the cleanest product and the friendliest service to our guest. Pets accepted in Pet Friendly rooms only with a $50.00 non refundable per stay fee. ... more   less 
Number of rooms
80

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