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Super 8 Mishawaka/South Bend Area

2.0 of 5
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535 University Drive, Mishawaka, IN 46545
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Super 8 Mishawaka\/South Bend Area
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128 Reviews from our TripAdvisor Community

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Wynne, Arkansas
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I called to reserve a room while traveling was told it would be $104.00 (didn't book called another number they said $59.00 so I went ahead and booked..that was a mistake, as soon as I checked in and started down the hall on the 1st floor it smelled terrible like a skunk(later told it was pot) if it hadn't been... More 

Helpful?
Thank bkcoley
Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed November 14, 2015

We stayed 6 nights at this Motel and we did not get clean sheets until we asked for them the day before we left. There was no mattress cover and the mattress had bad urine stains. The housekeeping staff said they had only worked there 1 month and spoke little or no English. They need more training. We did not... More 

Review collected in partnership with Super 8

Helpful?
Thank roberthR573YE
1 review
1 of 5 stars Reviewed October 14, 2015 via mobile

We walked into our room and the smell hit us. None of the surfaces in the room had been cleaned. We bought some wipes and scrubbed the surfaces we could see. The bathroom was not as bad as I expected based on the state of the room. We picked a bed and upon pulling the top cover off noticed the... More 

Helpful?
Thank Staci J
Greenwich Village, NYC
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed September 29, 2015 via mobile

I will not stay there again. I got in very late, partly because I drove a lot and partly because of the time change while going east. The front desk clerk was excellent. She was very helpful and friendly. There were a lot of rooms and I guess this might have been a tip off, but I was too tired.... More 

Helpful?
Thank paulvee
chirag p, Front Office Manager at Super 8 Mishawaka/South Bend Area, responded to this review

Dear Paulvee- I sincerely apologize for your unpleasant stay. I actually am the lady who checked you in and I know it was late and you were exhausted, but I so wish that you would have explained your dis sanctification of your room, I would have done my best to upgrade your room, but I do understand that you arrived... More 

New Kensington, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 22, 2015

This has been our 13th visit to this Super 8. Each have been terrific. Great staff, clean room, and good breakfast. They are always accommodating.

Review collected in partnership with Super 8

Helpful?
Thank Jim D
chirag p, General Manager at Super 8 Mishawaka/South Bend Area, responded to this review

Jim. D Thank you so much for taking the time to give our motel such an excellent rating. We truly appreciate your business, and we'll see you when your in town again. Sincerely, Ginger Mansfield-McIntyre More 

Columbus
1 review
1 of 5 stars Reviewed September 12, 2015

The facilities were clean but very worn.the sinks are cracked and there for not sanitary.the management was friendly and helpful. The parking ot became a meeting place for several groups drinking and having a good time. These conditions made us uncomfortable. Will not stay again. We have stayed 3 times. Tom davison

Review collected in partnership with Super 8

Helpful?
Thank Thomas D
chirag p, General Manager at Super 8 Mishawaka/South Bend Area, responded to this review

Dear Tomas D. I want to thank you for taking the time to give our hotel a review. I am happy to hear that you were pleased with our hotel staff, but I sincerely apologize for your disappointment with your room. We have renovations planned for this winter along with flat screen televisions in all rooms. I also apologize for... More 

Kettering, Ohio
Level Contributor
368 reviews
244 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
3 of 5 stars Reviewed September 9, 2015

Room was OK but a bit worn. Other hotel areas in need of renovation. Breakfast OK. Staff OK but not very outgoing. Printer didn't work so they could not print receipt or use a credit card reader (had to use old style paper forms), so their tech is old and needs replacement. My emailed receipt showed they charged the wrong... More 

Helpful?
Thank SenseIntoDollars
chirag p, General Manager at Super 8 Mishawaka/South Bend Area, responded to this review

I want to thank you for taking the time to review our hotel, and I also want to apologize for your disappointments and assure you that all comments will be taken into consideration. I do assure you that we have upcoming renovations this winter during our slow season, 1 being flat screen televisions added to all rooms, and our printer... More 

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