Thank you for taking the time to write a review of your stay. Your comments in regards to the way your issue was resolved are much appreciated; yet, I was disheartened to read that we gave you an unsatisfactory room in the first place. To prevent this from happening again, my team is being trained on better cleaning techniques, and... More

Thank you for your recent review of your stay. I am so disappointed that our facility didn't exceed your expectations. Please accept my apologies. This property does have a hot tub, but it is outdoors so closed for the season. To prevent this type of annoyance in the future, I will take a look at the verbage provided on our... More

I appreciate you taking the time to write such an awesome review. I'm so pleased to hear that your service was worthy of taking the time to make these comments. We take your comments to heart and strive to be a great lodging value for those who come to our community. Thank you again for sharing your experience with us... More

I appreciate you taking the time to write a review of your experience with us. It is very uplifting to know we are doing things deserving of your positive comments. We are constantly looking for ways to improve the quality of your stay; your comments help keep up on track to do just that. We have alot of fun during... More

Thank you for your recent review of your stay. Wow! Sounds as if we are doing things right. Our team is fueled by the very kind words you have taken the time to share. I am grateful for the feedback you provided so we are able to continually improve our hotel. We will continue to give you a reason to... More

Thank you for your recent review of your stay. I am so disappointed that facitlity didn't meet your expectations. Please accept my apology. To prevent this from happening again, my team is taking action on our guests concerns to make for a better lodging experience. We continually work to improve our hotel, so I really appreciate your constructive comments. I... More

I received a copy of your review, and wanted to take a moment to personally respond. The conditions you described is not acceptable, and I sincerely apologize for your experience. I am committed to ensure that any future stay is pleasant and a clear improvement. We continually work to improve our hotel, so I really appreciate your sharing your concerns.... More

It was very kind of you to for take the time to publish such a positive review of your stay at the Studio Plus South Bend - Mishawaka. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Thank you so very much for your glowing review of Studio Plus South Bend - Mishawaka. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More