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Comfort Inn & Suites

2.0 of 5
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5640 North Main, Mishawaka, IN 46545
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Comfort Inn & Suites
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Ranked #11 of 14 Hotels in Mishawaka
A recent review
4 of 5 stars reviewed 4 weeks ago
Charlesschil Chiang Mai Province, Thailand
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49 reviews from our community

Traveler rating
    7
    12
    11
    7
    12
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20
4
1
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lexington, Kentucky
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

We expected better from this property. Outlets in room not functioning; shower dripped; wi-fi was slow and unreliable; lobby computer would not connect to internet and staff was not able to correct this. Cleanliness was just adequate. A disappointment for a popular area of town.

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South Bend, Indiana
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Customer service was very poor out Non smoking suite reeked of smoke and they did not have another room available. The breakfast was very poor and the attendant was a grump. The tiles were falling down in the Bathroom and the microwave did not work. We came for our sons birthday they have a 9 person suite. Was told when... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Dirty rooms, toilet was moldy and hair was on seat. Cob webs in door frame, food in corner. The manager was rude and not helpful. My son had a broken arm and the parking lot was so slippery and full of ice, he fell on his arm. The management was informed of the parking lot when we arrived but did... More 

Was this review helpful? Yes 1
Chiang Mai Province, Thailand
Contributor
20 reviews 20 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was very clean. The hotel is being remodeled. The furniture is old and the same for the hotel. The Internet is good. You are not close to the highway, even though it looks like it on google. I would stay here again.

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Maumee, Ohio
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2015

We stay in comfort suites a lot and this one was average. They keep it clean but you can tell it's time for some new carpet and some minor updates. Pool was usable but needs some TLC. For the price it works. Not sure we will make it out this way again but if we do we would probably find... More 

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Corina L, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

1 review
4 of 5 stars Reviewed February 15, 2015

My family and I are choice rewards members and stay at this chain as much as possible. Out son plays travel hockey and baseball so we are in hotels......ALOT! While this particular hotel did not have a refrigerator or microwave in the room which some other locations do, the rooms were good sized, wifi was good, and the staff seems... More 

Was this review helpful? Yes
Corina L, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

Top Contributor
68 reviews 68 reviews
57 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 10, 2015

I would definitely stay here again. Very friendly staff. The wifi was very good. Breakfast was very good. Housekeeping was very good. The pool area and workout area were nice. Rooms where nice. They are updating them right now. Would stay here again.

Was this review helpful? Yes
Corina L, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to give a great review! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Property... More 

Utica, New York
Top Contributor
85 reviews 85 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 1, 2015

Last stop on a 4000 mile trip with a comfortable bed and an excellent desk clerk at check in. She offered suggestions for restaurants and shopping in the area. The suite was spacious and the internet worked well. A nice inside pool was available with many children having fun and enjoying themselves. Breakfast was typical of the chain and a... More 

Was this review helpful? Yes 1
Corina L, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to give a great review! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Property... More 

Orchard Lake, Michigan
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 30, 2014

Can you stay at a place that costs $60/night in 2014? I never thought I would but needed a place to stay while a relative was in a health care facility. This worked out well. It could have been cleaner, it could have been more comfortable, but I have stayed in places that cost 4 times as much and were... More 

Was this review helpful? Yes 1
Corina L, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

Ottawa, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

This hotel was a godsend,,, our family was going to and from the hospital to the hotel to sleep,, while my mother was in st joe hospital. The staff at the hotel were a bunch of beautiful and understanding people,,, this hotel is truly blessed to have a very understanding group of people,, the beds were comfortable,, the breakfast was... More 

Was this review helpful? Yes
Corina L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

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