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Country Inn & Suites By Carlson, Mishawaka

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120 West University Drive, Mishawaka, IN 46545
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Country Inn & Suites By Carlson, Mishawaka
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116 Reviews from our TripAdvisor Community

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Traveler rating
    38
    41
    21
    8
    8
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60
17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (27)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (23)
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Auburn
1 review
3 of 5 stars Reviewed yesterday NEW

This place has potential that will hopefully be seen after the remodel is finished. Lots of current construction and things that still need updating. Carpet and bathroom mirror/some furniture have been updated. Curtains, and fixtures still needed. Staff was mostly friendly. Breakfast was okay but could use a little work compared to other Country Inn breakfasts I have seen.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

Poor at best. We stayed for one night. Checked in at 3;00pm. Left the following morning. No fresh cookies-EVER! The display was there, but it just contained dirty paper that cookies had been sitting on some time ago. They are supposedly remodeling, according to the sign posted. Our room was a bunch of mismatched furniture, dirty tub surround. No extra... More 

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Tammie C, General Manager at Country Inn & Suites By Carlson, Mishawaka, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope that the renovations and changes we are bringing will improve the quality of any future stays at our property. We hope for another... More 

Chicago, Illinois
1 of 5 stars Reviewed 1 week ago

Dirty hotel, loud, didn't reconcile as club carlson member, no room upgrad, no gift, and Internet was bad. I usually don't complain but this was an awful stay and will not be back. I would recommend staying elsewhere if in the area.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Tammie C, Manager at Country Inn & Suites By Carlson, Mishawaka, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites Mishawaka and the Carlson Rezidor Hotel Group will work diligently to ensure your claim is fully investigated. We appreciate you bringing this matter to our attention. We hope that during your next visit to the area you will give us a chance to exceed your... More 

Delaware, Ohio
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a quick overnight stay at this hotel. The check-in process was extremely fast and the desk clerk was friendly. It appears that some remodeling was taking place as one of the banisters to the second floor was laying on the stairs instead of attached to the wall. Also, you should know that this is a two-story hotel and... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Room needed minor repair work, ie. tile trim missing around jacuzzi tub just one example.Remodeling going on so this will probably be resolved soon. Very pleasant and helpful staff. There was no water in the vending machine and the girl at the desk found and gave me 2 bottles and refused payment or a tip. Hotel was clean despite remodeling... More 

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Ogden, Utah
Level Contributor
94 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 25, 2015

The hotel is still undergoing a little renovations - they are doing a great job of freshening up the place - but the staff here is second to none. They are so kind and accommodating and thoughtful........ We were traveling with grandma who needed some special accommodations and they bent over backwards to take care of us and make for... More 

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Washington DC, District of Columbia, USA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 25, 2015

I made this reservation via booking.com where the reviews for the hotel we're generally good. When I checked in a lot of work and related mess was around related to changing the carpets in the hallways. Not a real big deal since I know this has to get done sometime. But when I checked in a lot of work and... More 

Was this review helpful? Yes 1
Tammie C, Manager at Country Inn & Suites By Carlson, Mishawaka, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. We are also sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal... More 

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