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SpringHill Suites South Bend Mishawaka

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5225 Edison Lakes Parkway, Mishawaka, IN 46545
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1 room 1 adult
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SpringHill Suites South Bend Mishawaka
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93 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel went above and beyond expectations. Front desk staff was inviting and helpful, kitchen staff went out of there way for us and housekeeping was friendly and efficient. The rooms were large, quiet and clean and the beds were comfortable. We were here for a swim meet and the hotel was the perfect place to come... More 

Helpful?
Thank Joni K
Level Contributor
3 reviews
5 of 5 stars Reviewed December 26, 2015

This stay was by far the best experience we have had while visiting our daughter who lives in the area. The staff went far and beyond above what is usually expected to be welcoming,helpful and accomodating. Julie in the kitchen was fabulous,accomodating my dietary restrictions and providing great conversation during breakfast. The room was clean,pleasant and spacious, withe housekeeping working... More 

Helpful?
Thank Andrew S
Toronto, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 7, 2015

This was a very, very basic hotel. Staff was very friendly. Breakfast was surprisingly good and really those are the only two things this hotel has going for it. This hotel is in desperate need of a renovation. The layout of the 'suites' becomes useless once you pull out the couch in the sitting area. We went to make the... More 

Helpful?
Thank 191amy
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

Thank you for taking the time to review your recent stay here at the SpringHill Suites in Mishawaka. While we do strive to maintain Marriott's high standards, I apologize that you felt the hotel was in need of updating. I am happy to let you know that the hotel is scheduled to undergo a renovation in 2016. I also thank... More 

Fishers, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 27, 2015 via mobile

Nice place to stay as we visited family for Thanksgiving. They tell us that the place is due for a remodel soon which will be good as one of rooms had minor repairs needed such as thermostat missing from wall. Staff was accommodating although we wanted two beds in the room we were only able to get a king size... More 

Helpful?
Thank A67TBird
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

Thank you for taking the time to review your recent stay here at the SpringHill Suites in Mishawaka. While we do strive to maintain Marriott's high standards, I apologize that you felt the hotel was in need of updating. I am happy to let you know that we will be fully renovated next year. I do apologize that there was... More 

Georgetown, Texas
Level Contributor
102 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 11, 2015

I stayed here for a week and was not very comfortable. The bed was too soft and the comforter was too hot. I did not get good sleep. The breakfast was good and made up to some degree. However, I will stay somewhere else next time in Mishawaka. There are lots of other choices.

Helpful?
Thank John C
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

John- Thank you for taking the time to write a review about your stay here at the SpringHill Suites. I do apologize for your concern with the comfort of the beds in the rooms. Please be aware that when you do have a concern such as the bed comfort, we may be able to switch rooms for you to see... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 14, 2015 via mobile

Our family stayed here for a long weekend while my husband worked at a client site. There's a little tiny play structure in between the hotel & Courtyard next door, suitable for age 7 and under. Lots of eating places within a walking distance - TGIF, Chili's, Papa Vino & Panda Express. Also 24 hour meijers. Our room was all... More 

Helpful?
Thank Azlina A
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

Thank you for taking the time to review your recent stay here at the SpringHill Suites. I am happy to hear that you enjoyed the local area when you were at the hotel, we are convenient to many local restaurants and stores. I will pass on your compliments to the staff for the high levels of service you received as... More 

Eagan, Minnesota
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 9, 2015 via mobile

One night stay, older property, needs rehab. A bit difficult to get to off the Indiana Toll Road. Room is large & comfortable, just not up to Marriott Standards. Booking on App was smooth as was checkin. Won't stay again unless rooms are updated.

Helpful?
Thank Richard A
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

Thank you for taking the time to review your recent stay here at the SpringHill Suites in Mishawaka. While we do strive to maintain Marriott's high standards, I apologize that you felt the hotel was in need of updating. I will pass you comments along to upper management in order to help them better evaluate when we need to go... More 

Chicago, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 17, 2015 via mobile

Everything about this hotel is great except the fact that it's like walking into a perfume factory. It stinks like really cheap air freshener everywhere. I happen to not like air freshener and have had a headache and allergy attack since I showed up.

Helpful?
Thank Alie J
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

Alie- Thank you for taking the time to review your recent stay here at the SpringHill Suites. I do apologize again that you were bothered by the air freshener that we use in the rooms and the lobby area. I will review this with the housekeeping team to see if we are able to correct this. We do look forward... More 

Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 2, 2015 via mobile

This is a vacation. Everything was clean. I loved the layout of the King size suites. The staff was extremely friendly and helpful. Julie in the breakfast area in the morning was very kind to offer a tray for me to use to take food back to the room for my husband. ( he is in a lot of pain).... More 

Helpful?
Thank Derrilyn R
Todd M, General Manager at SpringHill Suites South Bend Mishawaka, responded to this review

Thank you for taking the time to review your stay here at the SpringHill Suites. We are happy to hear that you were very happy with your stay. We look forward to seeing you again if your travels bring you back through the area. Todd More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015 via mobile

Arrived after 11 PM with sleepy children after driving over 700 miles. When I checked in, the front desk told me that they did not have the room type that I had booked available - two queen beds and a sofa bed. They offered me another room – a king bed with a sofa bed. This would not work for... More 

Helpful?
Thank Ingrid A
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