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Hyatt Place South Bend

3.0 of 5 215 West Day Road, Mishawaka, IN 46545
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Hyatt Place South Bend
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Hyatt Place South Bend
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152 reviews from our community

Traveler rating
    89
    47
    6
    4
    6
See reviews for
67
22
10
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • All months
    (152)
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    (28)
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  • Sep-Nov only
    (45)
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    (22)
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Minnesota
Top Contributor
175 reviews 175 reviews
59 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here again a few weeks ago but didn't enjoy it as much as our previous stay. Unfortunately, there was a youth hockey tournament in town and some of the teams were staying at the hotel. While the parents hung out in the lobby, their kids were being loud, running up and down the hallways and playing on the... More 

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

I want to thank you for taking the time to post feedback for our location. I am pleased to hear you've had memorable experiences at our location I am sorry to hear your most recent stay wasn't up to your expectations. We hope to better serve you in the future, Happy Holidays from the Hyatt Place in South Bend/Mishawaka. More 

1 review
5 of 5 stars Reviewed 1 week ago

Nice clean hotel with big comfortable rooms, but what sets this hotel apart is the staff. They are the friendliest most personable people you'll meet. Manager Ashley bends over backwards to make people feel welcome/special. She bought a guest a case of redbull for his room! Diamond, Pierre, Ashley, Connor, Kiela are genuinely nice people that make living in a... More 

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Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are very pleased for all the kinds words you've shared about our property and staff!! We want to thank you for taking the time to tell others about your experiences with us and allowing us to create memorable experiences during your stay. We look forward to seeing you in the future! More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hyatt last year over the Christmas holiday. I went to re-book and reached out to this property regarding questions I had about our future stay. I was so pleased to get a fast response from the person I had to leave a message for, Stacey Sill. She was professional and accommodating. She made a Hyatt girl... More 

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Ashley K, Manager at Hyatt Place South Bend, responded to this review

So excited to hear we have converted you into a Hyatt Girl I loved reading it referenced like that! We look forward to seeing you and your family on your future visit with us and providing another memorable experience! More 

North Canton, Ohio
Top Contributor
268 reviews 268 reviews
30 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We got Notre Dame football tickets late so could not find a room at our "regular" chains. Pulled some strings to get into this Hyatt South Bend. Although it is really in Misawaka, it was very close to the football stadium. The surrounding area has really turned around since our previous visits. Whole Foods right across the street, plenty of... More 

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Ashley K, Manager at Hyatt Place South Bend, responded to this review

I am so happy to hear your experience with us was amazing. We always look for ways to improve so I will look at ways to improve the egg situation and the fruit I am sorry for your experience there. Though I am grateful for all the positive feedback you have given my staff! It is our goal to exceed... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff were extremely friendly and helpful, the rooms were updated and clean, and the hotel is in a great location for ND games! They had a fantastic happy hour with beer and wine in the lobby on our arrival, and the atmosphere was great. The room was comfortable and large and easy to have two couples stay in. I... More 

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are so excited to hear all the positive feedback you have given our staff and hotel. We take great pride in making sure the guest has more than a stay but an experience. We look forward to creating another memorable experience for you and your family and friends in the future! More 

Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 30, 2014 via mobile

we stayed here for the ND - North Carolina game. It is surprisingly close to the ND campus. Rooms were excellent and staff was very friendly and helpful. It was wonderful to have a hot breakfast included, although on both mornings the scrambled eggs were more dry and "crumbly" than virtually any others I have had over the years. But... More 

Was this review helpful? Yes 1
Stephanie K, Sales Coordinatro at Hyatt Place South Bend, responded to this review

We are so happy that you had a wonderful time in South Bend! Football weekends are always very exciting and we are glad you chose to stay with us! We appreciate your feedback and we are sorry that you breakfast was not as enjoyable as the rest of your stay. We hope to see you in 2015 for another great... More 

Rochester, Minnesota
Top Contributor
66 reviews 66 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 19, 2014

Just one little oops by the staff, but overall we had a great experience. When we checked in they were giving us a room on the middle floor, but when my husband asked for the top floor, they changed it for us. Unbeknownst to the check-in clerk, the carpets had recently been cleaned, and they were not completely dry. Since... More 

Was this review helpful? Yes
Stephanie K, Sales Coordinator at Hyatt Place South Bend, responded to this review

Thank you for taking the time to review our hotel! We apologize for the inconvenience of the carpeting. Your feedback is appreciated. More 

Tifton, Georgia
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2014

Spending September and October at this property. For the business traveler the rooms are spacious and well laid out, With both a place to work and an area to relax and watch TV. He beds are comfortable. The hotel staff is friendly and very helpful if you have any request. The restaurant provides a limited menu 24/7

Was this review helpful? Yes
Stephanie K, Sales Coordinator at Hyatt Place South Bend, responded to this review

Thank you for your glowing review! I'm thrilled to hear that your experience with us is comfortable and that the staff was able to assist with your needs. More 

Leesburg, Indiana
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2014

The Hotel is in good shape and the room was clean. The two drawbacks I had were the pool was icy cold which I know is a small thing and sometimes hard to control. The other is not Hyatt Place's fault really but had some neighbors in the room next me yelling till early in the morning. I ask the... More 

Was this review helpful? Yes
Stacey S, Director of Sales at Hyatt Place South Bend, responded to this review

Thank you for the review of your recent experience with us in South Bend/Mishawaka. It was a pleasure having you with us and we are thrilled that we met the needs . We hope to have you with us again, should you visit our area in the future. More 

Midwest
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 15, 2014

Had a horrible nights sleep here AND they did not send my wakeup call either. First of all the room smelled like some type of air freshener that was very strong, to cover up stale smoke. ot happy with that...gave me a headache. Secondly the carpet was pretty worn out. Worst of all was that the air/furnace unit was horribly... More 

Was this review helpful? Yes 1
Stacey S, Director of Sales at Hyatt Place South Bend, responded to this review

Thank you for your kind and helpful comments regarding your recent experience at our hotel. We apologize issues you had while at the hotel. Be assured, our management team will be addressing all of the issues and we look forward to rectifying them for future guests. More 

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Additional Information about Hyatt Place South Bend

Address: 215 West Day Road, Mishawaka, IN 46545
Phone Number:
Location: United States > Indiana > Mishawaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place South Bend 3*
Number of rooms: 121
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Also Known As:
Hyatt Place South Bend Hotel Mishawaka
Hyatt Place Mishawaka
Hotel Style:
#1 Green Hotel in Mishawaka
#3 Family Hotel in Mishawaka
#4 Business Hotel in Mishawaka

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