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Hyatt Place South Bend

Certificate of Excellence
GreenLeadersBronze level
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215 West Day Road, Mishawaka, IN 46545
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Hyatt Place South Bend
Best prices for: 1 room 1 guest
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Ranked #4 of 14 Hotels in Mishawaka
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 weeks ago
IrishBandFan Frankfort, Illinois
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160 reviews from our community

Traveler rating
    93
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    6
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    6
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73
22
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mishawaka, Indiana
1 review
2 of 5 stars Reviewed 3 weeks ago

Had a stay-cation here so our son could have fun swimming. The pool was ice cold, there was bodily hair on the sheets when we opened up the pull-out couch for him to sleep on, and there was hair all over the shower floor. Breakfast would have been great if they could keep up. Every time we stood in line... More 

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are terribly sorry to hear your experience with us was anything less than a Hyatt Experience. Feedback such as yours helps us improve our property as we strive to always be the best. We hope that in your future travels you will choose us again. More 

Frankfort, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hyatt Place South Bend/Mishawaka is the perfect place to stay when you are in South Bend. The staff at the hotel is very friendly and makes you feel at home. They will accommodate you in every way possible. The property is very clean and well maintained. The manager, Ashley is very helpful and is willing to do what it... More 

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are so thrilled that you had an amazing experience here with us! I love hearing that our staff goes above and beyond to make you and others feel welcome and at home! I too appreciate the comment and also pride myself in doing whatever plus one to make sure you feel at home when you and your family are... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

We stayed at the Hyatt Mishawaka for a hockey tournament at Notre Dame during a horrible winter storm. The staff could not have been nicer or more helpful. They were the epitome of grace under pressure. Our 1st game on Sat. took place before breakfast so the staff made "breakfast to go" bags for the team. The 2nd day our... More 

Was this review helpful? Yes 1
Stacey S, Director of Sales at Hyatt Place South Bend, responded to this review

We appreciate your comments and are thrilled to hear of your wonderful experience. We are happy to hear that the staff took great care of you and your hockey team! As always, it was our pleasure and we look forward to the opportunity to serve you again! More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

The property is close to everything and the rooms are huge. This made it very easy to conduct my business for the week . The staff is amazing and attentive to all of your needs and the restaurant/bar is a relaxing hang. They have biscuits and gravy !

Was this review helpful? Yes 1
Stacey S, Director of Sales at Hyatt Place South Bend, responded to this review

Thank you for taking the time to review our hotel and for sharing the positive experience you had. We are glad to hear that the room design and breakfast exceeded your expectations. We hope to be of service to you again in the future! More 

Frankfort, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

This hotel is a wonderful place to stay when you are in the South Bend, IN area. The University of Notre Dame, Holy Cross College, and Saint Mary's College are only a 10 minute drive, and there are plenty of retail, and restaurant options close by. The hotel is very clean, and very well kept. The staff is the very... More 

Was this review helpful? Yes 1
Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are so thrilled that you had an amazing experience with us during your most recent visit! We appreciate the feedback and hearing how our team members went above and beyond to make you feel welcome and at home. We look forward to being of service to you in the future. More 

Waterdown, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2015

Only complaint would be you should have more then 1 girl working the coffee shop/front desk in the morning when you have 5 hockey teams staying for the weekend. The girl was doing her best but when you have 60 people in the lobby 1 girl cannot prepare starbuck's coffees and take care of the front desk.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are grateful for the response and will make sure to be better staffed next time to accommodate the needs of all during those busy morning rushes. We hope to see you during future hockey events this season. More 

Fargo, North Dakota
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

I have now stayed at this property multiple times throughout different parts of the year and have never had a bad time. The cleanliness of the the entire hotel from the lobby and welcome areas throughout the hallways and especially in the rooms has always been top notch. Speaking of the rooms, while the king rooms are perfect size for... More 

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Ashley K, Manager at Hyatt Place South Bend, responded to this review

We want to thank you for your feedback it is always good to hear reviews that help make us a better property for more memorable experiences for you and are other guest. We hope you stay with us in the future we look forward to seeing you. More 

2 reviews
4 of 5 stars Reviewed December 30, 2014

This hotel is exactly what I've come to expect from the Hyatt Place brand. The staff was quick to accommodate our requests (just a few towels) and were working like crazy on a very busy Sunday morning. We stayed the weekend after Christmas and the hotel seemed packed for breakfast, but they kept food on the buffet and dishes available... More 

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Ashley K, Manager at Hyatt Place South Bend, responded to this review

We want to thank you for sharing your Holiday with us here at the Hyatt Place in South Bend/Mishawaka. We appreciate your feedback and hope to see you and your family in the future for even more memorable experiences. More 

Minnesota
Top Contributor
177 reviews 177 reviews
59 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed December 16, 2014

We stayed here again a few weeks ago but didn't enjoy it as much as our previous stay. Unfortunately, there was a youth hockey tournament in town and some of the teams were staying at the hotel. While the parents hung out in the lobby, their kids were being loud, running up and down the hallways and playing on the... More 

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

I want to thank you for taking the time to post feedback for our location. I am pleased to hear you've had memorable experiences at our location I am sorry to hear your most recent stay wasn't up to your expectations. We hope to better serve you in the future, Happy Holidays from the Hyatt Place in South Bend/Mishawaka. More 

1 review
5 of 5 stars Reviewed December 11, 2014

Nice clean hotel with big comfortable rooms, but what sets this hotel apart is the staff. They are the friendliest most personable people you'll meet. Manager Ashley bends over backwards to make people feel welcome/special. She bought a guest a case of redbull for his room! Diamond, Pierre, Ashley, Connor, Kiela are genuinely nice people that make living in a... More 

Was this review helpful? Yes
Ashley K, Manager at Hyatt Place South Bend, responded to this review

We are very pleased for all the kinds words you've shared about our property and staff!! We want to thank you for taking the time to tell others about your experiences with us and allowing us to create memorable experiences during your stay. We look forward to seeing you in the future! More 

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