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Comfort Inn

2.0 of 5
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3801 N. Frontage Road, I-94 & Hwy 421, Exit 34B, Michigan City, IN 46360
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Comfort Inn
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Ranked #10 of 16 Hotels in Michigan City
A recent review
4 of 5 stars reviewed 2 weeks ago
wes032 Chicago, Illinois
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56 Reviews from our TripAdvisor Community

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    7
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19
8
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (7)
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    (21)
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Fishers, Indiana
2 of 5 stars Reviewed 1 week ago

Room was very dated with fogey windows, thin walls to hear everything, worn furniture, a big hole in the bathtub. Since we had our do not disturb sign out at 9 am, our room was not cleaned. The staff said the cleaning staff has left and you had the "Do not disturb sign" thus you missed out on getting your... More 

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Chicago, Illinois
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a Comfort Inn. Not much to add. The room was clean and had plenty of space. Free wifi worked well. Included breakfast was fine. It has a pool. The housekeeper forgot to clean our room one night but it wasn't a big problem. If you're looking for somewhere clean and inexpensive to stay right off the highway, it's a... More 

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again. Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The Comfort Inn chain has become downgraded in our recent experience. The inn at Michigan City provided friendly service even with our late-night arrival, but that is the only thing that deserves good marks. The room with one queen-size bed had enough space to walk to either side of the bed but not much more. The biggest problem is the... More 

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room, including the lack of breakfast items. Your feedback helps us prevent situations such as this in the future Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

Kokomo, Indiana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 19, 2015 via mobile

NO ELEVATOR!! Be advised it is a two-story motel nice and clean, nice pool, and a nice breakfast nook. Main problem there is no elevator available you must take carpeted steps. The rooms were very clean and the staff was very professional .

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again. Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

Cleveland, Ohio
Level Contributor
272 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed May 22, 2015 via mobile

The lobby was clean with local newspaper as well as USToday. The desk clerk was friendly and helpful. There were a couple of issues that came up but were handled quickly by the staff. I met three of the desk clerks while there and they seemed very eager to please and see that all was right with my stay. They... More 

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon! Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

London, Canada
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed April 25, 2015

She looked a wee bit tattered, but the night staff member was very friendly and efficient. She was working very hard - I had the distinct impression that she was the only one working based on the way she was running around taking care of guest requests. The room was clean but the bathroom was cramped. So small in fact... More 

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the cleanliness of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More 

1 review
5 of 5 stars Reviewed February 6, 2015 via mobile

Had a great experience, we got trapped in michigan city because of a snow storm, we wanted something nice but within the budget. The front desk clerk allowed us to take a look at the room before we even booked it. Had a great stay the rooms had nice big flat screen TVs and very modern and clean. After our... More 

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Comfort Inn Michigan City. We are looking forward to seeing you and your friends again in the future. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

1 review
3 of 5 stars Reviewed January 7, 2015

I recently stayed there and my check-in was great i arrived sort off late and the lady behind the counter i believe her name was rose or rosa don't really rembemer but she was really friendly and awake. Which was nice since the last time i stayed there the older man working was very grumpy..well that's really not the issue... More 

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with front desk clerk. Your feedback helps us prevent situations such as this in the future. Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 25, 2014

We arrived around 9pm and were assigned a room on the second floor. There is no elevator in the hotel. Doing stairs with a cart full of luggage and me with a bad foot would not work. Fortunately, we were able to get a room on the first floor. However, it was quite small and not the larger room we... More 

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the issues you encountered with your room. We additionally apologize for the issues you encountered with the service provided. Your feedback helps us prevent situations such as this in the future. We hope you will give us another... More 

Travelers are raving about these Michigan City hotels

Chicago, Illinois
1 review
2 of 5 stars Reviewed November 2, 2014

The toilet in our room didn't work. We contacted the front desk but they didn't help in any way. We had 5 people in our suit we really need a functional toilet. They didn't send anyone up to fix it. They wouldn't try to change the room or offer anything for the inconvenience.

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the nonfunctional toilet of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared... More 

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