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Comfort Inn

2.0 of 5
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3801 N. Frontage Road, I-94 & Hwy 421, Exit 34B, Michigan City, IN 46360
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Comfort Inn
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Ranked #9 of 16 Hotels in Michigan City
A recent review
3 of 5 stars reviewed 4 weeks ago
Archeus1 London, Canada
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51 reviews from our community

Traveler rating
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    11
    15
    11
    7
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17
7
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (17)
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London, Canada
Top Contributor
79 reviews 79 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

She looked a wee bit tattered, but the night staff member was very friendly and efficient. She was working very hard - I had the distinct impression that she was the only one working based on the way she was running around taking care of guest requests. The room was clean but the bathroom was cramped. So small in fact... More 

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the cleanliness of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More 

1 review
5 of 5 stars Reviewed February 6, 2015 via mobile

Had a great experience, we got trapped in michigan city because of a snow storm, we wanted something nice but within the budget. The front desk clerk allowed us to take a look at the room before we even booked it. Had a great stay the rooms had nice big flat screen TVs and very modern and clean. After our... More 

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Comfort Inn Michigan City. We are looking forward to seeing you and your friends again in the future. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

1 review
3 of 5 stars Reviewed January 7, 2015

I recently stayed there and my check-in was great i arrived sort off late and the lady behind the counter i believe her name was rose or rosa don't really rembemer but she was really friendly and awake. Which was nice since the last time i stayed there the older man working was very grumpy..well that's really not the issue... More 

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with front desk clerk. Your feedback helps us prevent situations such as this in the future. Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 25, 2014

We arrived around 9pm and were assigned a room on the second floor. There is no elevator in the hotel. Doing stairs with a cart full of luggage and me with a bad foot would not work. Fortunately, we were able to get a room on the first floor. However, it was quite small and not the larger room we... More 

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countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the issues you encountered with your room. We additionally apologize for the issues you encountered with the service provided. Your feedback helps us prevent situations such as this in the future. We hope you will give us another... More 

Travelers are raving about these Michigan City hotels

Chicago, Illinois
1 review
2 of 5 stars Reviewed November 2, 2014

The toilet in our room didn't work. We contacted the front desk but they didn't help in any way. We had 5 people in our suit we really need a functional toilet. They didn't send anyone up to fix it. They wouldn't try to change the room or offer anything for the inconvenience.

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide feedback on your stay. It is very unfortunate to see the nonfunctional toilet of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared... More 

Chesterton, Indiana
1 review
4 of 5 stars Reviewed October 1, 2014

I was leaving my home going to michigan and i had gotten 2 flat tires. Surprisingly i made it to the comfort inn. I couldnt get my tires changed until more and i was sore from my back surgery. I was having a horrible night. So i walked in and asked if she had any room available. She said yes... More 

Was this review helpful? Yes
countryinn1, General Manager at Comfort Inn, responded to this review

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Comfort Inn Michigan City. We are looking forward to seeing you and your friends again in the future. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Roger Sharma General Manager Comfort Inn Michigan City 2198799190 More 

Minnesota
Top Contributor
52 reviews 52 reviews
47 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed September 9, 2014

This hotel was very convenient off the freeway, but was not the best Comfort Inn I've stayed in. The hotel is a bit worn, but not shabby. Our non-smoking room definitely had a recent smoker in it. The pool is extremely tiny. The shower curtain needs replacing. And the breakfast room wins the prize for world's smallest breakfast room!

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Wasaga Beach, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 5, 2014

Disgusting...the room smelled terribly musty - we could not get the smell out. The pool was FILTHY...I wouldn't even dip my big toe in it. Had we not been so tired from a long travel day, we would have left. One good thing...when we arrived we asked the front desk receptionist for a good place to eat...El Cahete Mexican Restaurant... More 

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Crown Point, Indiana
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 12, 2014

The hotel was clean and conveniently located off of the expressway. I was not happy to come back from breakfast to find a member of the housekeeping staff in our room. She was stripping the beds before it was even time to check out! It was very uncomfortable. My purse was wide open with my wallet and personal belongings exposed.... More 

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St. Albert, Canada
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 29, 2014

Another old two floor walk up in the Choice Hotel chain in need of serious renovation. Same old problem with the walk ups, they try to fill the second floor first and charge more for the main floor. Furnishings are old as is the bedding. Outside doors didn't lock and the vending machines were empty or didn't work. The general... More 

Was this review helpful? Yes 2
Roger S, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out the survey regarding your stay. Since it helps us improve, we appreciate all the feedback we can get. We continually review the surveys with the hotel staff to make sure everyone knows how we are doing. Allow me to apologize for the issues you encountered during your stay and any inconvenience... More 

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