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Clarion Inn Michigan City

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5820 South Franklin Street, Michigan City, IN 46360
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Clarion Inn Michigan City
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • English first
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    (107)
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    (21)
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    (46)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not at all impressed with booking through Hotwire. Should have called the hotel directly to book. Got the hotel and they gave me my room key. They gave me a double room in the old motel part of the hotel. It was dingy and very dated. I went immediately back to the desk and said the room was unacceptable for... More 

Was this review helpful? Yes 2
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

Hello Jennifer F, We here at the Clarion Inn are so delighted that you chose us as your place of stay. We sincerely apologize that the beginning of your stay did not start off in the way that you would have hoped, but I am pleased to here that the staff here jumped right on the issue to make the... More 

Oshawa, Canada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in our way to Chicago. We were given a HUGE suite with a massive bathroom, kitchen, and living area! The room was clean and the halls were quiet and close to the elevators. We had drinks in the bar, and a complimentary breakfast the next day. Our server in in the bar was super friendly and offered... More 

Was this review helpful? Yes 1
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

Hello Christine Y, We here at the Clarion are so happy to hear that your most recent stay with us was a pleasant one. We are glad that you made us your choice, because you could have chosen any other hotel in this area to accommodate you. We take great pleasure in making sure our guest receive best customer service... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 12, 2015

We was on the way to iowa but the traffic is heavy so I need a room so we book room here for $109 that's included military discount. The room smell sting and dusty. No microwave. Bed sheet has period stain and not enough outlet plug. I make a big mistake to stay here. I will never stay here anymore

Was this review helpful? Yes 2
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

Hello Dana D, Clarion Inn of Michigan City would like to thank you for taking the time to submit your honest review on your most recent stay. We are sad to hear that your experience with us was not as you expected it to be, and we sincerely apologize for that. We are making efforts in improving this property as... More 

Travelers are raving about these Michigan City hotels

Kalkaska
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 31, 2015

We had been driving most of the day and wanted to stop once past Chicago and Gary, IN. We stopped at Michigan City, IN because there were several motels promoted on roadside signs. There were several motels as we pulled off the freeway and the Clarion looked best from the outside. We got a room with king bed on the... More 

Was this review helpful? Yes 1
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

Hello Mr. Michael C, We here at the Clarion Inn would like to thank you for choosing us as your place of stay. We greatly appreciate your honest feedback, because it allows us to evaluate where we stand in regards to guest satisfaction, as well as helps us work towards improving the property all together. It is a pleasure to... More 

Chicago
2 reviews
3 of 5 stars Reviewed May 26, 2015 via mobile

I stayed for two nights over Memorial Day weekend with wife, two children, and dog. Very reasonable with no additional fees for bringing you puppy. Rate included breakfast each morning, eggs, cereal, waffles, toast. Rooms ok but corridors a little worn. Large indoor pool. Wifi worked well allowed streaming without interruption both nights. I would stay again if given the... More 

Was this review helpful? Yes
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

We here at the Clarion Inn are happy to know that your stay was at satisfactory level, however, we continue to strive toward making our guest's experience a more enjoyable one, above satisfactory. We appreciate your honest feedback, and your patience as we work on improving this property as a whole. -- LJ More 

A TripAdvisor Member
4 of 5 stars Reviewed May 25, 2015

Hotel rooms were clean, pool nice and breakfast well done. But beware and take other reviews seriously when they speak of AC issues. We were in Room 228 and didn't think anything when we entered the room that it wasn't cool. By 11pm the room was intolerable and we had to make a trek to front desk at midnight and... More 

Was this review helpful? Yes
RepofHilde754, Night Auditor/Guest Service Rep at Clarion Inn Michigan City, responded to this review

Dear Sir or Madame: We are so pleased that we had the opportunity of having you as our guest. On the behalf of the hotel, as we strive to keep our guest at ease to ensure a pleasant stay, we apologize for the heating/cooling conditions. We here at Clarion are working towards making this a more enjoyable place for our... More 

LYNWOOD,IL
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 26, 2015 via mobile

Got here Saturday at 2pm. Check in was at 4. Was allowed to check in at 2. We didn't like the 1st room and the front desk was nice enough to upgrade us to a junior suite. When we checked in we signed a sheet that there are no parties. We decided to use the hot tub before dinner. It... More 

Was this review helpful? Yes 2
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

Hello Bilkat, We here at the Clarion Inn would like to thank you for your time in telling us about your most recent stay. In regards to your review on this past visit, we (Clarion Inn) deeply apologize for the inconveniences you experienced while here. We do have a Pool/Hot tub policy that every guest should adhere to, and we... More 

Indianapolis, Indiana
Level Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed April 15, 2015

I have stayed here before in the tower side of the hotel. It was fine no issues. We took our 4 year old grandson this time and got a room pool side. Big mistake, room has no way of controlling the temp in the room, its from a boiler that you cannot control. Room was about 74 degrees, when we... More 

Was this review helpful? Yes 1
RepofHilde754, Night Auditor/Guest Services Rep at Clarion Inn Michigan City, responded to this review

Hello Greg D, First off we here at the Clarion Inn would like to thank you for sharing your most recent experience with us. It is very unfortunate that you encountered quite a few inconveniences during your stay, this is far from what we want to hear in regards to guest satisfaction. On one hand I am glad to hear... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 5, 2015

The pet friendly rooms are very tired and small with double beds. The bathroom was barely big enough to turn around, the a/c did not work and the pet-friendly entrance smelled really bad. The pool and hot tub were nice but it was really dark in the room with the pool at night. The staff moved us to a different... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

I booked a large group into the hotel. I was needing not only rooms for a team but also a block of rooms for the parents as well. Every person I spoke with while booking and clarifying our needs was great. A big thank you goes to Dawn for her patience with all of my questions and numerous verification calls... More 

Was this review helpful? Yes
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