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Country Inn & Suites Michigan City

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3805 Frontage Road, Michigan City, IN 46360
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Country Inn & Suites Michigan City
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Country Inn & Suites Michigan City
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137 reviews from our community

Traveler rating
    42
    54
    24
    7
    10
See reviews for
50
35
7
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, MI
Top Contributor
125 reviews 125 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Started with excellent customer service at check in and taking care of our needs. Room was clean, hallways clean, pool clean and breakfast was good. The price was really affordable. Well done. I'll certainly return when I'm back in Michigan City.

Was this review helpful? Yes
countryinn1, General Manager at Country Inn & Suites Michigan City, responded to this review

Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon! Sincerely Roger Sharma General Manager Country Inn & Suites Michigan City, Indiana 219-879-3600 More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We booked the gas package that includes a $25 gas card and selected the Country Inn because Trip Advisor listed it as "other hotels you may like" when selecting Pet Friendly hotels. While this is likely an issue with Trip Advisor, the desk clerks were less than professional in the way they handled the situation. The first problem we encountered... More 

Was this review helpful? Yes 1
countryinn1, General Manager at Country Inn & Suites Michigan City, responded to this review

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room. We additionally apologize for the issues you encountered with the service provided. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.... More 

Minnesota
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 16, 2015

My wife and I spent the night rolling into the middle of the mattress as the bed was saggy and worn out. The breakfast was extremely limited and very little service to replace items that were already eaten. The entire hotel smelled like chlorine and every bodies eyes were burning. Drive down the road for a different hotel. I have... More 

Was this review helpful? Yes
countryinn1, General Manager at Country Inn & Suites Michigan City, responded to this review

We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. Sincerely, Roger Sharma General Manager Country Inn & Suites Michigan... More 

Traverse City, Michigan
Top Contributor
59 reviews 59 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 16, 2015 via mobile

This hotel is in a great location. It's right next to a gas station, a Culver's, and a block from a Wal-Mart. It's very clean and the staff is great. It's tired, however. It's in need of a remodel in the rooms. The beds are old and saggy, and the light fixtures are showing their age. The breakfast was good... More 

Was this review helpful? Yes
countryinn1, General Manager at Country Inn & Suites Michigan City, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We appreciate the feedback and will use it to fine tune our... More 

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