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Quality Inn Merrillville

2.5 of 5
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1350 East 83rd Avenue, Merrillville, IN 69002
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Quality Inn Merrillville
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Ranked #17 of 22 Hotels in Merrillville
A recent review
4 of 5 stars reviewed 3 weeks ago
Tyler S
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43 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (6)
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    (20)
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1 review
4 of 5 stars Reviewed 3 weeks ago

Firstly Id like to say Ive tried contacting a Manager for a week since we stayed and according to I believe it was Tom at the front desk the manager is never there when I call. I wanted to leave very positive feedback on the young man, Terrence, who was running the place when we arrived last Saturday afternoon and... More 

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

Pluses: our room was clean, nice showers, and the hotel was quiet. Plus, the room rates are very reasonable. Minuses: despite signing and initialing and promising we wouldn't smoke (no problem; we're not smokers), our room smelled of stale smoke and one of the bedspreads had a cigarette burn in it. Bedspreads in general needed to be replaced, sound didn't... More 

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

I was floored by the rudeness of the manager, Nimesh Patel. My wife and I traveled from Northbrook IL to catch an event at the Star Plaza. We had checked into the room earlier in the afternoon, but upon returning to the hotel a little after midnight, my wife politely approached Mr. Patel at the front desk and asked him... More 

Was this review helpful? Yes 4

Travelers are raving about these Merrillville hotels

Downers Grove IL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 28, 2014

Room was awful. The phone, radio did not work. Rips on bedspread, hole in the floor lamp shade, chipped paint in sleeping area, dirt behind fridge.Holes around new sink ledge. Forget breakfast - eating area was disgusting. Chairs were stained and dirty. Hot tub was not that warm.

Was this review helpful? Yes 1
Bellwood, Illinois
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 24, 2014

The hotel manager could careless if you have any issues and has no problem insulting you if you complain. He will address his staff in the most demeaning way with no care that a guest is standing there listening. The bathroom was a nice size, but the tub was not cleaned properly. I arrived only to be faced with cleaning... More 

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Toronto, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 6, 2014

We've stayed here a few times on trips to the southwest USA from Toronto. The motel is conveniently located near the interstate but not so close as to be noisy. There are lots of restaurants and shopping nearby for takeout and picking up supplies. Rooms are large, clean and newly renovated with comfortable beds and pillows (important for a good... More 

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Mansfield, Ohio
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 19, 2014

We had taken our grandson to Legoland in Chicago and needed to find a place to break up the trip back to Ohio. My 8 year old grandson just wanted a pool and breakfast. The hotel was clean and so was the room. It is an older hotel. The breakfast was typically and was very busy but the breakfast attendant... More 

Was this review helpful? Yes 2
nimpat78, General Manager at Quality Inn Merrillville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Nimesh Patel... More 

Aurora, Illinois
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 1, 2014

We had a one night stay here for our annual family reunion. Clean facility on a budget. Staff was average but we really didnt need anything from the staff. Maybe a few directions or opinions on food.We Served its purpose on a budget while with family.

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 27, 2014

Dank, musty, dusty, just poorly managed property. Our AC was broke in 90+ temps and they offered us a box fan...that was also broken. The top floor smelled so bad my kids were gaging. The stairways were so dusty we couldn't use the handrails without making a mess all over outselves.

Was this review helpful? Yes 2
nimpat78, General Manager at Quality Inn Merrillville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Lake Geneva, Wisconsin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 2, 2014

When we opened the door to our room it smelled very strong of cigarette smoke and felt like it was 85 deg. They kindly offered us a new room. It still smelled but less like smoke and more like old woman perfume. There was damage throughout the room on every wall, floor was stained, and bathroom exhaust fan was falling... More 

Was this review helpful? Yes
nimpat78, General Manager at Quality Inn Merrillville, responded to this review

Dear Bob, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will take your comments into consideration and make sure all the problems are corrected. Your satisfaction is important to us and we will... More 

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