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Hampton Inn Merrillville

Certificate of Excellence
2.5 of 5
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8353 Georgia Street, Merrillville, IN 46410 6290
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Hampton Inn Merrillville
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Ranked #2 of 22 Hotels in Merrillville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
dastony1969 Fishers, Indiana
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fishers, Indiana
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here overnight while attending a concert and I will say this. The location of my room(124) was perfect. It was right next to the east exit and you can only get in with your room key. The room had a King size bed, a small refrigerator and microwave. The room also had a lot of cable channels and... More 

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for your 4-star reveiw and your feedback! We truly appreciate hearing how your stay was. I'm sorry that you were not made aware of the room type features while making the reservation. I hope this will not deter you from choosing us in the future. We'd love to have you back to experience our other room types! Have... More 

Asheville, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel was clean. The staff is very helpful and accommodating. The hotel just needs to be seriously updated. Seemed like I was staying in a hotel in the 1960's. The bathroom needs the overhaul. Trash the one piece sink and counter. make it more modern and up to date with today.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you so much for your feedback! I'm glad to hear that you received great service while staying with us, and I appreciate your suggestions on what needs to be done to best accommodate our guests. We hope to see you again if your travels find you back in Merrillville! Bethany Ward, Assistant General Manager More 

central Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

Friendly and helpful staff. Even had a bandaid for me for a small scratch I got as I unpacked my car. Very clean fresh room. Waffles for breakfast. Decent selection for breakfast. Not noisy even though it was near highways. Nice touches: ear plugs provided if needed, and an night light in the bathroom. I'd stay there again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you so much for you 5-star review! It's reviews like these that helped us earn the 2015 TripAdvisor Certificate of Excellence award!! We truly appreciate your feedback and are pleased to hear that you enjoyed your stay with us. We do our best to accommodate every guest and make sure you are comfortable durning your stay. Thank you for... More 

Tallahassee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotels in Chicago were very expensive. This Hampton provided easy access to Chicago at a much better cost. Hotel staff were friendly and the on line check in was great. I literally was at the front desk about 30 seconds and then off to my room. Breakfast was good. Coffee was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for your 4 star review! It's reviews like yours that helped us receive the TripAdvisor Certificate of Excellence Award for 2015!! We're vey happy that you took advantage of the eCheckIn option and found that it worked for you. We do take pride in providing a quick, easy, efficient checkin for our guests. The eCheckIn option helps us... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed here while visiting friends - it is nice to stay without any unexpected surprises and again we were welcomed by Linda in the complimentary breakfast area - she is a breath of fresh air and one of the reasons we were glad to return - very friendly and helpful! This hotel is... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for your 5 star review! It's reviews like yours that helped us receive the TripAdvisor Certificate of Excellence Award for 2015!! We're so glad that you enjoyed your stay with us and that our staff was able to make you feel welcomed again. We hope that you continue to stay with us on your trips to Merrillville! We'd... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Convienient when traveling to Chicago. The breakfast hostess was particularly friendly and accommodating, and made it seem like a restaurant instead of a self serve breakfast bar. Clean, easy check in and out. Would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for your 4 star review! We're so happy that you enjoyed your stay with us. We are very proud of our staff here, including our breakfast attendant. We're very glad that she was able to make you feel welcomed!! We hope to see you again very soon. More 

DAYTON
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2015

Very clean hotel in a convenient location. The staff is very friendly and helpful. Guest rooms are small but clean and well maintained. The breakfast is good and adequate but the breakfast area is quite small.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for your 4-star review! We take all reviews - both negative and positive - very seriously, and we try to learn a lesson from each and every one of them. I hope that if your travels find you back in Merrillville, you will consider us again. Have a great day! - Bethany Ward, Assistant General Manager More 

Merrillville, United States
1 review
2 of 5 stars Reviewed June 24, 2015

I made reservations several weeks in advance and requested adjoining rooms. I was told they could not be 'guaranteed', but that it shouldn't be a problem and they would take care of me. I showed up at the hotel for check in to find out my request was ignored. Not sure how a hotel chain as large as The Hampton... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for taking time to leave your feedback. We take all reviews - both positive and negative - seriously, and we try to learn a lesson from each and every one! I know that we spoke last week regarding this disappointment for you and your family. I appreciate you voicing those concerns with the system so that we can... More 

Columbus, Ohio
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 19, 2015

I would say that minimum brand standards were met at this property. Room was mostly clean. The small lobby was having issues with rain coming in which made it smell a bit musty. It isn't the worst place I have stayed, that is for sure.

Was this review helpful? Yes
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you for taking the time to leave your feedback. We take all reviews - both positive and negative - seriously, and we try to learn lessons from each and every one of them. To address the issue with the rain, that is currently an in-progress project that we are hoping to have fixed VERY soon. I'm so sorry that... More 

Des Moines, Iowa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2015

I've stayed here 100 nights or so and if it were for the lack of room upgrade options and a restaurant, I'd stay even more. Phone controlled TV remote, night light in the bathroom, USB plugs near the bed, the friendliest breakfast attendant in the world, great staff (with one or two exceptions), the AC units allow the fan to... More 

Was this review helpful? Yes 2
Brittany S, Manager at Hampton Inn Merrillville, responded to this review

Thank you so much for your 4-star review! We take all reviews - both negative and positive - seriously, and we learn from each of them. We love knowing that when you come back to Merrillville, we'll be seeing you again!! Have a wonderful day! - Bethany Ward, Assistant General Manager More 

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75 photos of this hotel

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Hotel & grounds (27)
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