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Radisson Hotel at Star Plaza

3.0 of 5 800 East 81st Avenue, Merrillville, IN 46410
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Radisson Hotel at Star Plaza
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Radisson Hotel at Star Plaza
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273 reviews from our community

Traveler rating
    81
    64
    51
    39
    38
See reviews for
88
45
6
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
    (273)
  • Mar-May only
    (53)
  • Jun-Aug only
    (82)
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    (90)
  • Dec-Feb only
    (48)
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Merrilleville, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

No complaints about the hotel itself and the room but the food that came as part of our package was less than desirable. Tasteless and cold. We opted to eat at the hotel restaurant rather than the other venue that was offered as part of our package because it was a buffet and we were quite hungry. We left our... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Gregory D. Thank you for your review. I do want to apologize for your experience and I’d like for you to call me so we can find a way to make it right for you. My number is 219.769.6311 ext 5311. Best Regards, Judson Front Office Manager More 

Elk River, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The rooms were very clean and fresh, beds were awesome. Pool area was very neat looking. Bathrooms are small though, hard to maneuver. The hotel was centrally located from the business district and the shopping area

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Jeremy F. Thank you for your four star review. We appreciate your comments and dedication. Best Regards, Judson Front Office Manager More 

United States
1 review
1 of 5 stars Reviewed 1 week ago

Our room was on the ground floor, in the rear of the building. We were awakened at 2:35 am by our neighbors arguing, fighting and swearing. Listened to the occupant in the above room urinating in the toilet. VERY Thin walls! Ran out of facial tissue and no extra TP. Our stay was short so it didn't seem to make... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Catdog71 Thank you for your review and I apologize for the experience you received. I’d like to set apart a date/time we can discuss your stay in more detail. Would you kindly call me directly a 219.769.6311 ext 5311 so we can discuss how I can make this right for you. Best Regards, Judson Front Office Manager More 

Indianapolis, Indiana
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a room here for a show @ Star Plaza. Bedding was nice and comfortable but woke up to the snoring in the next room (thin walls/could hear everything). Room was small but clean. Food is VERY overpriced at the irish pub and the breakfast is tasteless at the other hotel restaurant. Staff at the front desk and both... More 

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Catdog71 Thank you for your review and I apologize for the experience you received. I’d like to invite you to contact me directly a 219.769.6311 ext 5311 so we can discuss how I can make this right for you. Best Regards, Judson Front Office Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed at the Radisson in Merrillville as part of a concert package. The hotel stay was over 200.00 for one night. My room had mold on the shower curtains. The refrigerator was very dirty. I am a Club Carlson member. The person at the front desk promised to put add additional points, but they have not sofar. The concert... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Lorrainej94 I apologize for your experience. Would you mind calling me at 219.769.6311 ext 5311 so I may make this right for you? I want to ensure you are taken care of. Best Regards, Judson Front Office Manager 219.769.6311 ext 5311 More 

Burr Ridge, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is run down and in need of repair. The room was in bad shape (we had a suite). There were not hangers in the closets. There was not safe in room. The wallpaper was peeling off the walls. The hotel needs a serious repair job and calling the room we had a Junior Suite was a joke. I... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day George H. I want to apologize for your stay and let you know I am very concerned. Would you mind contacting me directly at 219.769.6311 ext 5311? I want to know what room had those defects in there. Best Regards, Judson Front Office Manager More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When I checked out I left my charger cord. I did call back and left a message, because it was the weekend, the message said someone would call me back. On Wednesday 12/3/2014 I was called by a staff member stating they had my cord and they could send it to me either by Fedx or US mail, I opted... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Alfrieda D, Thank you for your five star review and recognizing my At Your Service Agent Julia! She truly is an asset to our organization and I am pleased to know she made a positive impact during your stay! Best Regards, Judson Front Office Manager 219.769.6311 ext 5311 More 

Griffith
Top Contributor
67 reviews 67 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The layout of this hotel really turned me off. The indoor pool is in the middle of a courtyard that rooms surround it. A bar is nearby, but the entire layout is very poor. The rooms are shabby and in need of renovation. The common areas are dirty. If you're unlucky enough to get a room on the floor that... More 

Was this review helpful? Yes 1
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Lisa L., I want to apologize for your experience. I am very concerned regarding what you observed and I’d like to further understand when you experienced this. If you are willing, I’d like to invite you to call me at 219.769.6311 ext 5311. I look forward to hearing from you, Judson Front Office Manager 210.769.6311 ext 5311 More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

No point in paying more for a balcony room, no hot tub, LOTS of kids and kid parties, and not much to do there or in area except for the comedy club or if the theatre has something good going on. Check in staff is very friendly, but the staff walking around is not friendly at all. Breakfast was really... More 

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day JennaRae6 I want to thank you for your reservation and the recognition of our front desk team’s friendliness; as well as, our breakfast and beds! I do apologize for the experience you had with all the children. We do have some teams that come through our hotel; whether it be for Sesame Street, Kid Pop Bands and Princess... More 

Boston, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This was my first experience staying at a Radisson hotel. I chose this hotel because I was attending a concert at the Star Theater which is located and adjoined next to the the hotel. Overall, the stay was okay. The biggest complaint I have is that the room seemed very dated. The carpets did not seem fresh, the ceiling had... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Raymond P Thank you for choosing us as your first Radisson Hotel and our Star Plaza Theater. I want to apologize for what you experienced in regards to your room. If you would be willing to call me and let me know what room you stayed in; I would love to have that room inspected. Best Regards, Judson... More 

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Additional Information about Radisson Hotel at Star Plaza

Address: 800 East 81st Avenue, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel at Star Plaza 3*
Number of rooms: 343
Reservation Options:
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Also Known As:
Radisson Hotel Merrillville
Radisson At Star Plaza
Radisson Merrillville
Merrillville Radisson
Hotel Style:
#3 Business Hotel in Merrillville

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