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Radisson Hotel at Star Plaza

3.0 of 5 800 East 81st Avenue, Merrillville, IN 46410
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Radisson Hotel at Star Plaza
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Radisson Hotel at Star Plaza
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265 reviews from our community

Traveler rating
    80
    63
    49
    37
    36
See reviews for
85
42
6
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (53)
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    (82)
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1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

No point in paying more for a balcony room, no hot tub, LOTS of kids and kid parties, and not much to do there or in area except for the comedy club or if the theatre has something good going on. Check in staff is very friendly, but the staff walking around is not friendly at all. Breakfast was really... More

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day JennaRae6 I want to thank you for your reservation and the recognition of our front desk team’s friendliness; as well as, our breakfast and beds! I do apologize for the experience you had with all the children. We do have some teams that come through our hotel; whether it be for Sesame Street, Kid Pop Bands and Princess... More

Boston, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

This was my first experience staying at a Radisson hotel. I chose this hotel because I was attending a concert at the Star Theater which is located and adjoined next to the the hotel. Overall, the stay was okay. The biggest complaint I have is that the room seemed very dated. The carpets did not seem fresh, the ceiling had... More

Review collected in partnership with Radisson Hotels

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Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Raymond P Thank you for choosing us as your first Radisson Hotel and our Star Plaza Theater. I want to apologize for what you experienced in regards to your room. If you would be willing to call me and let me know what room you stayed in; I would love to have that room inspected. Best Regards, Judson... More

Marietta, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I were here for a K-pop concert which was located in the Star Plaza Theater which is adjacent to the hotel. We were able to enter the concert from the hotel. The staff was excellent and courteous. The hotel was clean and beautiful. It's close to the mall and other shopping and eatery in the area.

Review collected in partnership with Radisson Hotels

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Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Kim M Thank you for your five star review! We thoroughly enjoyed the K-pop concert and we are pleased to know you did too! Our staff is always willing and ready to serve our guests with our Yes I Can! lifestyle. We have everything under the room and an amazing mall about 1 mile away. We can’t wait... More

1 review
3 of 5 stars Reviewed 5 days ago NEW

The food and service were very good - both at the front desk and room service (which was also speedy). But the hotel needs serious updating. The HVAC system in the room was problematic and was blowing cold air on the hottest setting on a day when I arived and it was 22 degrees outside. The closest elevator broke down... More

Review collected in partnership with Radisson Hotels

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Saginaw
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay at this property. The first and most recent stays were for business and in between, recommended this property for our family weekend away. I would highly recommend this property for business or pleasure. Exceptional customer service and a great value for the price paid. And for meetings, it's not often that I can say that... More

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Lansing, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for a conference and found the hotel to be very nice. Rooms were comfortable, staff was very friendly. Had a nice atrium pool which the kids would love. Restaurant attached to the facility was good and had some local craft beer on tap.

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Geneva, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great choice- the property is much nicer than I expected! Very clean and comfortable guestrooms, meeting spaces and public areas. Starbucks & pool are great! This is perfect for families or for business!

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Elizabeth K Thank you for recognizing how there is everything under one roof at the Radisson Hotel at Star Plaza. From theater shows, comedy, live music, Starbucks – you name it, we got it! Thank you for stopping by and giving us a five star review! Best Regards, Judson Front Office Manager More

Davenport, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was easy to find right off of the interstate, near a Portillos & other restaurants and shopping and the staff go out of their way to make your experience wonderful. They were always there to greet us, answer questions, show us around, and just chit-chat. The Irish pub was fun and amazing food & the lobby is a... More

Review collected in partnership with Radisson Hotels

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Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Joan K Thank you for the five star review and recognizing the ease of location; as well as, our World Class Yes I Can! Service. We love to hear how people enjoy the Irish craic of our Authentic Irish Pub, TJ Maloney’s and we do hope you come back soon! Best Regards, Judson Front Office Manager More

Waunakee, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for a martial arts tournament. it was one of the nicest "tournament hotels" that we have stayed in. The kids loved the pool area. The staff was friendly. The hotel has an attached restaurant and Starbucks. Due to our large party size we ordered pizza from Rosati's (fantastic!)

Was this review helpful? Yes
Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day Meg53597, Thank you for your four star review. We truly seek to ensure each of our guests are 100% satisfied with our facility and we hope to host you again! Best Regards, Judson Front Office Manager More

2 reviews
1 of 5 stars Reviewed 2 weeks ago

I was extremely disappointed with the house keeping service. My child vomited while sleeping, and I requested the room be cleaned while we were out the next day. Instead, the house keepers came into the room, threw new towels on the bed, did not make any of the beds, did not take any of the old used towels, and did... More

Review collected in partnership with Radisson Hotels

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Judson S, Front Office Manager at Radisson Hotel at Star Plaza, responded to this review

Good Day lkens4, I am very disappointed in the experience you received and I can assure you that action will be taken. This is not the service we condone nor do we approve. I will personally be speaking and investigating with my housekeeping leadership team to ensure this does not happen again. Should you consider coming back, I request you... More

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Additional Information about Radisson Hotel at Star Plaza

Address: 800 East 81st Avenue, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel at Star Plaza 3*
Number of rooms: 343
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Also Known As:
Radisson Hotel Merrillville
Radisson At Star Plaza
Radisson Merrillville
Merrillville Radisson

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