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All 21 Merrillville hotels

Country Inns & Suites By Carlson

2.5 of 5 Hotel   |   8311 Ohio Street, Merrillville, IN 46410
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Ranked #12 of 21 hotels in Merrillville
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
amyz622 Ephrata, Pennsylvania
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46 people have reviewed this hotel

Traveler rating
    12
    10
    9
    9
    6
See reviews for
17
10
7
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Chesterton, Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here this past weekend and was not too impressed. Even though we did get an upgrade to a King suite, we were left disappointed. The floor we stayed on smelled so bad, the room could also use some work.....things were falling apart, remotes were not working good and the batteries were all taped in, motion detectors would wake... More

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Ephrata, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel in the past, and reading some of the reviews, I was leery it had gone down hill. Thank goodness I don't base my stay on reviews alone. Great hotel! Management was wonderful. Family friendly. Great variety with the continental breakfast. The only thing bad is the hot tub is broke. Not sure what takes... More

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Kenosha, WI
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great pick on my part. Front desk workers were nice and friendly. The bed was nice and soft. Cookies were good. I was a little nervous picking this place after reading other reviews, they were misleading. I would definitely stay here again.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2014 via mobile

Don't stay there!! Bad service, overpriced, smelly with limited hot water, and nasty breakfast. Oh and the hot tub by the pool out of order. I could keep going on. Only cool thing is the complementary cookies when you walk in. Sorry not going back.

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

I am so sorry that you were not pleased with the hotel facility and services. I hope the items you mentioned was not too much of an inconvenience to you. Your comments and concerns have been forwarded to management for reviews and improvements. Gloria M. Brown Guest Relations Manager More

all over
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2014

It was late when we arrived like 10pm and it was cold and snowy stayed at many country inn and suites across the usa and never had a experience like this one we checked in at a rate of 100$ ok paid that before but this place is a DIVE looks not bad on inside the sign on walls clearly... More

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CarlsonRezidor, Online Customer Support at Country Inns & Suites By Carlson, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites By Carlson, Merrillville, IN and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact Corporate Customer Care. More

Wake Forest, North Carolina
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 19, 2013

Travelling with party of three and needed a King with sofabed. This was a very good place for that. room was spacious and sofabed was partially separated from King. Better price than adjacent 3 star hotels.

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Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

Thank you for choosing the Country Inn & Suite for your recent visit to our area. We appreciate your review. Please plan to visit again soon. Gloria M. Brown Guest Relations Manager More

Oregon, Wisconsin
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 16, 2013

We arrived at this hotel about 9:30PM, we were greeted nicely and check in went fine. The room was clean and the bed was comfy. I would add a wall mirror to the bathroom because anyone short can not reach the morrow to put on make up or contacts. Breakfast was just ok- Country Inn & Suites used to be... More

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Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

We appreciate your review of your visit to the Country Inn & Suites. We are so glad that you enjoyed your stay. We will review our breakfast menu to see if we can make any upgrades. We truly appreciate your business and hope you will visit again soon. Gloria M. Brown Guest Relations Manager More

1 review
2 of 5 stars Reviewed August 25, 2013

We had a group of 16 rooms. After we had closed our transition for the day the staff billed us for another room without our permission and as we asked why they couldn't provide us with an answer only stated. .I thought. ....as we tried to solve the problem they only gave more and more lies. So please find a... More

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Vince R, General Manager at Country Inns & Suites By Carlson, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I would like to start off my apologizing for the issue. As I explained to you, your legal contract states that your method of payment for all group rooms was a company/group credit card. You provided us with a credit card authorization allowing us to charge any group... More

USA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 20, 2013

Our family stopped here for a one night "layover" on a recent road trip. It was roomy, clean, and comfortable, and quiet. Even though the hotel was so close to the highway. The bathtub had a granite surround. I appreciated the white duvet covers that were washed between guests. We did not have time to use the pool but, the... More

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Winnipeg
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013 via mobile

Soft pillows, decent duvet, big bathrooms, spacious enough main room for the four of us, efficient check-in, clean and good condition. Everything we needed for our one night. Quite pleased. Wife liked the real oatmeal at breakfast. Had skim milk too. Rest of breakfast was passable. Teen watched streaming tv on ipad so wifi is good. Being picky: pool is... More

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Additional Information about Country Inns & Suites By Carlson

Also Known As:
Country Inn Merrillville
Merrillville Country Inn
Address: 8311 Ohio Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites By Carlson 2.5*
Official Description (provided by the hotel):
We are conveniently located right off of i-65 & us30. Fairly new cozy property with 62 units including rooms with 2 beds, Jacuzzis and extended stay suites. We offer beautiful indoor pool, spa, workout facility, free breakfast, has Internet and 24 hours fresh cookies. We are under new management and assure you 100% satisfaction. We are a perfect location for business and leisure travelers. ... more   less 
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