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All 21 Merrillville hotels

Country Inns & Suites By Carlson

2.5 of 5 Hotel   |   8311 Ohio Street, Merrillville, IN 46410
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46%
Ranked #13 of 21 hotels in Merrillville
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
AdamGBWI Bellevue, Wisconsin, United States
  • Reviews (50)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (11)
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50 people have reviewed this hotel

Traveler rating
    12
    11
    10
    10
    7
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19
10
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Bellevue, Wisconsin, United States
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was more of a stop, shower and sleep stay. The pool and hot tub were closed and the staff could not keep up with breakfast. Room and shower were clean, beds comfortable and the old tube zenith tv worked fine. Location was convenient and close to restaurants.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

I am so sorry that we did not meet your expectations, We will certainly use your comments to make improvements. We sincerely appreciate your business and hope you will visit again. More

Fairbanks, Alaska, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night and was very pleased overall. The only inconvenience was an extremely long wait for check in, but that in itself would not be enough to discourage me from staying at this hotel, or another Country Inn. The grounds were well kept, public areas were clean and tidy. My room was clean and spacious. The pool was... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit. More

Michigan
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not what I would call a nice place. I can't call it a dump but, pretty close. TV is not even a flat screen and, remote doesn't work. Upgraded us to a King unfortunately, we had my daughter and after 20 minutes woman at desk got it straightened out. Not real close to Chicago so, don't be fooled. Look for... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

I am so sorry that we did not meet your expectations, your comments are very important since it gives us the opportunity to improve our services. We will address the issues mentioned and make the corrections. Thank you for choosing our hotel. More

Travelers are raving about these Merrillville hotels

Hannibal, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2014 via mobile

I checked and checked out within 2 hrs.... had hair not just a piece but like 30 on the bathroom floor. Called down to front desk to get it cleaned up and no one ever came! Pool was also closed by health department for bacteria. . 15 days ago... Do not choose this hotel.

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

I sincerely apologize for the problems you experienced at this hotel. Thank you for your review so we know the problems and can address them immediately. We do appreciate your business and wish you safe travels. More

Chesterton, Indiana
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 22, 2014

We stayed here this past weekend and was not too impressed. Even though we did get an upgrade to a King suite, we were left disappointed. The floor we stayed on smelled so bad, the room could also use some work.....things were falling apart, remotes were not working good and the batteries were all taped in, motion detectors would wake... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

I am so sorry you were not pleased with you visit to our hotel. Your comments are very important to us and we will use the comments to make corrections. I know it was an inconvenience to you and we apologize. Thank you for traveling and thank you for staying with us. Gloria M. Brown Guest Relations Manager More

Ephrata, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 16, 2014

I have stayed at this hotel in the past, and reading some of the reviews, I was leery it had gone down hill. Thank goodness I don't base my stay on reviews alone. Great hotel! Management was wonderful. Family friendly. Great variety with the continental breakfast. The only thing bad is the hot tub is broke. Not sure what takes... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

Thank you for your return visit. We are so glad that your found us to meet your expectations and you were happy with your visit. I am so sorry that the hot tub was broken, we will do all possible to get this corrected, I hope it was not an inconvenience to you. We appreciate your comments and truly appreciate... More

Kenosha, WI
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2014

Great pick on my part. Front desk workers were nice and friendly. The bed was nice and soft. Cookies were good. I was a little nervous picking this place after reading other reviews, they were misleading. I would definitely stay here again.

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

Thank you for your review so others know of our facility. We are so glad that you enjoyed your visit. We look forward to having you visit again soon. Gloria M. Brown Guest Relations Managers More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2014 via mobile

Don't stay there!! Bad service, overpriced, smelly with limited hot water, and nasty breakfast. Oh and the hot tub by the pool out of order. I could keep going on. Only cool thing is the complementary cookies when you walk in. Sorry not going back.

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

I am so sorry that you were not pleased with the hotel facility and services. I hope the items you mentioned was not too much of an inconvenience to you. Your comments and concerns have been forwarded to management for reviews and improvements. Gloria M. Brown Guest Relations Manager More

all over
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2014

It was late when we arrived like 10pm and it was cold and snowy stayed at many country inn and suites across the usa and never had a experience like this one we checked in at a rate of 100$ ok paid that before but this place is a DIVE looks not bad on inside the sign on walls clearly... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Country Inns & Suites By Carlson, responded to this review

Thank you for taking the time to write your review. The Country Inn & Suites By Carlson, Merrillville, IN and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact Corporate Customer Care. More

Wake Forest, North Carolina
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 19, 2013

Travelling with party of three and needed a King with sofabed. This was a very good place for that. room was spacious and sofabed was partially separated from King. Better price than adjacent 3 star hotels.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Country Inns & Suites By Carlson, responded to this review

Thank you for choosing the Country Inn & Suite for your recent visit to our area. We appreciate your review. Please plan to visit again soon. Gloria M. Brown Guest Relations Manager More

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Additional Information about Country Inns & Suites By Carlson

Address: 8311 Ohio Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites By Carlson 2.5*
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Also Known As:
Country Inn Merrillville
Merrillville Country Inn

13 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are conveniently located right off of i-65 & us30. Fairly new cozy property with 62 units including rooms with 2 beds, Jacuzzis and extended stay suites. We offer beautiful indoor pool, spa, workout facility, free breakfast, has Internet and 24 hours fresh cookies. We are under new management and assure you 100% satisfaction. We are a perfect location for business and leisure travelers. ... more   less 
Number of rooms
62

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