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Country Inn & Suites By Carlson, Merrillville

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8311 Ohio St, Merrillville, IN 46410
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Country Inn & Suites By Carlson, Merrillville
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159 Reviews from our TripAdvisor Community

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South Bend, Indiana
Level Contributor
88 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was okay; the front desk clerk at check in barely spoke 10 words, appeared as if she had better things to do (than her job). When she mumbled the information about the morning breakfast time and I indicated that I had to leave before the breakfast started at 7 am (weekend), there was no indication of trying to... More 

Helpful?
Thank William N
Gloria B, Guest Relations Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Dear William On behalf of our staff, we sincerely apologize for the problems you encountered during your stay with us. Your comments and feedback is very important so we know of the problems and can make the necessary repairs. We do appreciate your business and hope you will give us another chance to prove we are a good place to... More 

Green Bay, Wisconsin
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

No greeting on arrival. 2 words at check in..Sign Here". Nowhere on the website did it state remodeling was being done. Our requests were ignored on location, type of room, not first floor, room away from interstate. Not even one request was granted. Didn't expect all 4 but 1 request yes. Neighboring rooms slammed doors till 3 AM. On entering... More 

Helpful?
Thank Donald V
Gloria B, Guest Relations Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Dear Donald It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Country Inn & Suites Merrillville More 

Travelers are raving about these Merrillville hotels

Bourbon, IN
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We stayed just one night at Country Inn and Suites and would definitely stay here again. Inviting lobby. Complimentary coffee and chocolate chip cookies in the lobby. Easy check in and out. Each desk clerk that we had through out our stay was pleasant and helpful. The room was clean and the bed comfy. Nice size flatscreen. Microwave and fridge.... More 

Helpful?
Thank TJboard56
Gloria B, Guest Relations Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Dear TJ Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. Country Inn & Suites Merrillville More 

Milwaukee, Wisconsin
Level Contributor
104 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

We stayed here on our way to Dayton, Ohio. They had two treadmills in their workout room but neither of them worked. Other than that, it was a good place to stop outside of Chicagoland. Our family was comfortable and enjoyed the breakfast in the morning

Helpful?
Thank adventurer478
Rita S, Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. More 

Fort Wayne, Indiana
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 28, 2015

The staff is great, the hotel safe, clean (overall), and comfortable. It's a little worn around the edges, no hot tub, and the pool was absolutely FRIGID. However, for the price, it was suitable to our needs.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank AF515
Rita S, Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. More 

Indianapolis, Indiana
1 review
3 of 5 stars Reviewed December 27, 2015

I love country in but this one needs improvement I've stayed here before had parties here twice in the past and I must say after my last stay they have gone down my room was terrible it's compatible to motel 6 just more expensive .

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank keneeshar
Rita S, Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff as well as maintenance staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. More 

Merrillville, Indiana
1 review
3 of 5 stars Reviewed December 7, 2015

Not very clean-dried semen on the picture behind my bed - as well as on one of the shower walls!!! The pool was way over chlorinated. There was a good breakfast-decent selection. The service wasn't too bad but check in took forever.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank medi0cre
Rita S, Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and the pool. We will review the conditions of your room with our housekeeping staff and maintenance staff to ensure all guest rooms and the indoor pool are up to Country Inns & Suites by Carlson standards. More 

Plover, Wisconsin
1 review
2 of 5 stars Reviewed December 4, 2015

We paid a higher rate to stay here because we thought that it would be a nicer hotel. There were issues with 2 of our 3 rooms. Heater didn't work in one room. Door was stuck in the other room and the sofa sleeper got stuck in the out position.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank savymom03
Gloria B, Guest Relations Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Country Inn & Suites Merrillville More 

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