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BEST WESTERN Inn & Suites of Merrillville

2.0 of 5
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8293 Louisiana Street, Merrillville, IN 46410-6345
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BEST WESTERN Inn & Suites of Merrillville
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188 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 4 days ago NEW

Pleasantly surprised by how clean it was nice room quiet everything worked front desk friendly nice breakfast lots of food nice pool area and it was close to many things food bars shopping great location

Helpful?
Thank loke60
schererville, United States
1 review
5 of 5 stars Reviewed January 2, 2016

This was a nice hotel for a decent price. We had a king suite with a pull out couch and the room was huge!! Nice pool and hot tub area. We did not eat breakfast but some of our friends did and said it was pretty good. The bed wasn't the most comfortable but it was ok.

Review collected in partnership with Best Western

Helpful?
Thank Tammy F
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 20, 2015

When we first got the the room we discovered that our toilet wasn't working and upon checking the bed we found the comforter and sheets to be stained a nasty yellow color. We called the front desk and right away they moved us to a new room. When we went into the new room it was freezing and when we... More 

Helpful?
2 Thank Todd D
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Todd D. I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate your business and hope you will visit again soon. More 

Quincy, FL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

I'd rate this at 3.5 stars. Not luxurious, but clean and comfortable. Very nice desk staff. Nice value compared to other similar type hotels in the area. Would stay here again next time I'm in the area.

Review collected in partnership with Best Western

Helpful?
1 Thank Freddie T
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Freddie: Thank you for this review and rating of your visit with us. Your opinion is very important to us and your business is appreciated. Best Western Inn & Suites Merrillville More 

Muncie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015

Overall a great experience and value! This place seemed very clean with a very nice pool and hot tub. I would definitely recommend this hotel to anyone looking for a good quality value! The breakfast was hot with plenty of decent quality food. I will definitely be staying here in the near future.

Review collected in partnership with Best Western

Helpful?
1 Thank John J
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Chicago, IL
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2015

My wife & I stayed here for one day on Tue, 11/24. We were promptly checked in and the staff was professional and friendly. They were kind enough to upgrade us to a suite as I am a rewards member. The room was clean, good sized and the bed was comfortable. I would stay here again.

Helpful?
1 Thank gorbov
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area. More 

Cincinnati, Ohio
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 18, 2015

The hotel was very clean and my room was quite nice. While the decor is a bit dated, I did not deduct from my rating because it was very clean and well cared for. I was comfortable, had a great TV, microwave and fridge in my room. The pool was lovely and also clean and friendly. The front desk people... More 

Helpful?
1 Thank kat0055
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review so others know of your experience at our hotel. Your business is important to us and is also appreciated. Please plan to visit again when you are in the area. More 

Birmingham
Level Contributor
100 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 16, 2015

This establishment is very well operated by the Patel family. Rooms are clean and fresh. Bathroom was very nice. Adequate lobby, nice indoor pool and very good hot breakfast. Excellent accommodations at a very reasonable price.

Helpful?
1 Thank Hoosierdaddy0402
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review and rating of our hotel. We are so glad that you enjoyed your stay with us. I will pass you comments to our staff so they know their hard work is recognized. We appreciate your business, please come visit again soon. More 

Stuttgart, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2015

Great place to stay with lots of stores and restaurants. Was quiet despite the proximity to the highway. Very convenient and easy to find. The staff were polite and helpful. Did not try the breakfast. The pool looked inviting, but I did not try it. Everything was clean - perhaps a bit dated, but well cared for.

Review collected in partnership with Best Western

Helpful?
1 Thank Kathleen L
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We are committed to delivering the highest level of service to our guests, and we will use your feedback to help us correct our deficiencies and improve our services further to better achieve our primary goal. Thank you for staying at our hotel. Please visit again... More 

Laceyville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 12, 2015

we were treated with the utmost respect upon arrival. offered the best of treatment, as a Gold Elite member. our room was very nice, clean and quiet night sleep. some cosmetic wear, but very insignificant and understandable compared to compliments we received. porter wagons were accessible and convenient. i would stay here again, given the opportunity.

Review collected in partnership with Best Western

Helpful?
1 Thank David M
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for staying with us recently. To exceed your expectations is our goal, we are so glad that you enjoyed your stay. We appreciate your business and look forward to having you visit again soon. More 

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