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All 21 Merrillville hotels

BEST WESTERN Inn & Suites of Merrillville

2.0 of 5 Hotel   |   8293 Louisiana Street, Merrillville, IN 46410-6345
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67%
Ranked #5 of 21 hotels in Merrillville
A recent review
4 of 5 stars reviewed 1 week ago
Bruce419 Fort Branch, Indiana
  • Overview
  • Reviews (97)
  • Photos (49)
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  • Room tips (11)
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97 people have reviewed this hotel

Traveler rating
    37
    25
    15
    6
    14
See reviews for
28
21
8
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Fort Branch, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

Not the newest but the rooms were clean and the beds were comfortable. Reasonably priced and the free breakfast was very good. The staff was very friendly. Every thing you need and priced right. Chicago is close. The Merrillville mall and additional shopping is very close.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. We strive to offer comfortable rooms at a reasonable price with great customer services. We appreciate your business and hope you will visit again soon. More

2 reviews
5 of 5 stars Reviewed 1 week ago

Clean very friendly ,small area for breakfast. Amenities very good,close to mall and movie theater and plenty of restaurants.lots to do in general area. Only 50 min to Chicago so very convient to the big city.We went to museums and was less than a hour to get there.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We are so proud that you were pleased with your recent visit to our hotel. We appreciate you taking time to post your review. Your business is important to us, we hope you will visit again soon. More

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel, its caring staff, and lovely accommodations are among the best that I've seen anywhere! I definitely look forward to returning, and I would reccommend it to anyone! E. Harris, Chicago, Illinois

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review of your recent visit with us. We appreciate your comments and I will share with the staff so they know their efforts are appreciated. We appreciate your business and hope you will visit again soon. More

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the room had some cleanliness issues ... and noise issues .. they couldn't help the noise.. the towels were old and used a lot .. the room was dark and provided poor light ... i wasn't really happy staying there .. at breakfast the toaster tripped a circuit breaker! they should have a toaster on a gfci circuit .. not... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered, though I am glad you found the room to be clean and comfortable. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More

Mid Coast Maine, Maine
1 review
1 of 5 stars Reviewed 3 weeks ago

Tripadvisor needs to update its data! I was relying on it to find rooms as we traveled across the country and I ended up having to scramble for last minute accommodations on July 4th!!! Not cool. I did not get a good vibe from this place any way. They could not even check Me In cause their printer was broke.... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I am sorry for the confusion and the inconvenience to you. You comments are very important and we will make the necessary updates. More

Travelers are raving about these Merrillville hotels

Grand Rapids, Michigan
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We stayed 2 nights at the hotel, our first night was alright. The mattresses are little firm, but it was quiet considering an an entire baseball team stayed at the hotel too. However, the next day our showers were cold. Then the following day, we returned from our event and the hallway and our room smelled terribly of smoke. Upon... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I am so sorry about the smoke issue, we will do what we can to improve that situation. We appreciate your business and hope you will give us another change to show improvements. More

Dundee, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

Nice clean and accommodating. Room was clean and bathroom was clean. Lobby was ok for the breakfast and lounging after a hard days drive. Plenty of free, safe and well lit parking lot. I have no cons for this hotel.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

7 cities in 7 days is very tiring, however, we are so glad that you chose us for one of the overnight stays. It is so good to know that you enjoyed your visit and we look forward to having you visit again when you are in the area. We appreciate your business. More

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed June 10, 2014

Best Western is the only motel chain that we will stay at, We have always had a nice room, great staff, relaxing pool, close to area restaurants, good showers and last but not least a good nights sleep. Thank you, Sami and Stephen Gordon

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Public Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More

Oak Park, IL
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2014

I had to find a hotel when I hit a pothole and had to stay overnight. Dealership took me to an area with several hotels and I chose this one. Asked if a room was available and the desk clerk was very friendly and welcoming. He accommodated me with a very nice room. Well appointed and clean. I needed to... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. We are glad that we could assist you while you had car repairs. We strive to offer great service from check in to check out. We hope you had a safe remainder of your travel, please come back to see us again. More

1 review
5 of 5 stars Reviewed June 2, 2014

This was a nice relaxing stop on our way out east. I only wish we'd been able to use the pool - the pool hours were too short for our needs. I stay in hotels very infrequently, so this may be considered a good value, compared to other hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I am sorry about the pool hours not fitting your schedule, we have found the current hours are best for all visitors. We do appreciate your business and look forward to having you visit again soon. More

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Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana Street, Merrillville, IN 46410-6345
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Inn & Suites of Merrillville 2*
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Also Known As:
Best Western Merrillville
Merrillville Best Western

49 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (10)
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Hotel & grounds (13)
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Dining (5)
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Pool/beach area (7)
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Bathroom (2)
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Other (13)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Situated near the Indiana/Illinois border, the Best Western Inn & Suites of Merrillville offers the best in customer service, amenities and accommodations for an unbeatable value. This Merrillville area hotel boasts 52 well-appointed guest rooms and suites, each featuring cable satellite television with HBO and high-speed Internet access. Enjoy an array of amenities such as a complimentary continental breakfast, an indoor heated swimming pool, hot tub, exercise facility and limited business services. ... more   less 
Number of rooms
52

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