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BEST WESTERN Inn & Suites of Merrillville

2.0 of 5
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8293 Louisiana Street, Merrillville, IN 46410-6345
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BEST WESTERN Inn & Suites of Merrillville
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Ranked #6 of 22 Hotels in Merrillville
A recent review
5 of 5 stars reviewed 1 week ago
MajorJoy Garnerville, New York
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • All months
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Garnerville, New York
Level Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our friends stayed at a hotel down the road because we wanted to save money. Our suite at Best Western cost less and had a beautiful alcove and was very spacious. the staff was VERY friendly. It was very neat and clean. There are plenty of outlets for those of us who bring lots of electronics. I LOVE the Bed... More 

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MARION
2 of 5 stars Reviewed 1 week ago NEW

we checked in the man spoke bad english, and told us nothing about the place. no check out time , no breakfast time. we went and looked at the room. shower was a joke , small cheap corner shower. handles on hot tub were lose. hair in shower on soap holder. when we said the shower was pretty much the... More 

Review collected in partnership with Best Western

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Travelers are raving about these Merrillville hotels

Minneapolis, United States
2 of 5 stars Reviewed 1 week ago

The personnel at this hotel do not take license plate numbers down at check-in, so 3 trucks parked sideways in 18 parking spaces, leaving no place for anyone else to park. We got no satisfaction from the desk personnel, because their policy doesn't work! We were told to park in the unlit "overflow" lot behind the building, but we were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Indianapolis
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is by far the best place to stay in this area, even if you're going to Chicago for the day. It is only 45 minutes (or less) from Chicago. This hotel is extremely clean everywhere; very well kept up; staff is extremely friendly; has everything a traveler needs. We have stayed here the last 3 times we've been to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for making us your home when you visit our area. Your comments and feedback as a returning guest are very important. It proves we are consistent with our service. Your business is greatly appreciated, we look forward to your next visit More 

Merrillville, Indiana, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and very helpful. The pool and sauna area is clean and relaxing, open from 8:00 AM until 10:00 PM. The breakfast was self-serve with sausage and eggs, muffins, bagels, french toast, waffles. yogurt, fresh fruit, juice, coffee, and tea. The room was comfortable and clean. However, the carpeting could stand to be shampooed. It would... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 3 weeks ago

Visited the hotel not expecting much from one of the least expensive off of i-65. It turned out to be clean, the staff were extremely friendly and accommidating, the breakfast bar was simple, but everything you really need for a good start to the day.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Our United Methodist HS youth Choir was on summer tour to Chicago. We will definitely return to The Best Western Merrillville on our next trip! Kudos to Paras Shah at the front desk and entire staff for providing us with a quiet, restful and clean place to land! From check-in to breakfast and the pool, We had a great stay!... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Salisbury, Maryland, Usa
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This stay was the tale of two Hotels. The beds were excellent and extremely comfortable. Very spacious rooms and very comfortable. Internet was not working initially, but the desk Clerk got it back up and running in about 1 hour. The room had a stale odor in it initially, but improved with the AC on. The indoor (heated ?) pool... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your comments on your recent visit to our hotel. Your comments are very important to us as we strive to upgrade and make improvements. Again we apologize for any inconvenience to you. We wish you safe and happy travels. More 

SAULT SAINTE MARIE
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Needed a room coming back from Chicago. Booked a 2queen room online. Guy at front desk was very nice and accommodating, he obviously enjoys what he does. 👍We wanted extra pillows and he only had 2 at desk but offered to get some out of vacant room. After check in we headed right to pool. The pool was nice and... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. More 

Cecil
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

I've stayed in this hotel twice now. It's conveniently located near just about any restaurant and also next to a very large mall. Traffic can be pretty bad at times. If you like Mexican Food, it's less than a 1/2 a mile away from one of the best Mexican restaurants I've ever eaten at. It's called Abuelo's. It's a chain... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

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