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All 21 Merrillville hotels

BEST WESTERN Inn & Suites of Merrillville

2.0 of 5 Hotel   |   8293 Louisiana Street, Merrillville, IN 46410-6345
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67%
Ranked #6 of 21 Hotels in Merrillville
A recent review
4 of 5 stars reviewed yesterday
didisparkles Bolingbrook, Illinois
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103 reviews from our community

Traveler rating
    40
    26
    16
    7
    14
See reviews for
32
21
8
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Bolingbrook, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean rooms, just recently switched to all non-smoking so check the room out first or yours may smell like an ashtray! The staff is helpful and friendly. Pool is nice - hot tub has no jet valves so they explode like volcanoes right up the sides of the hot tub - and it could use a good scrubbing and filtering.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
montague mi
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

breakfast was terrible hot food was unedible just an average stay price was good but you get what you pay for looked for someplace to eat as soon as we left room was decent so was bed staff was very nice

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I am so sorry that the breakfast was not as it should have been. We will certainly address this issue and make improvements immediately. We appreciate your comments so we know of the experience. We also appreciate your business and look forward to having you visit again. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Very pleased with all aspects of our week stay at Best Western Merrillville, IN. Clean inside and out, the room was comfortable and the bed was amazing. Attentive staff made our stay even more pleasurable. We took advantage of the complimentary breakfast every day. And we especially like the on-site washer/dryer, no need to look for and go to a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for staying with us for a week. Your comments are very important to us as we strive to offer clean, comfortable accommodations. We do hope you will stay with us again when you are in our area. More

Louisville, Kentucky
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

Came upon this hotel after having a break-down on the highway. Tow truck dropped our car and us at Firestone about 3/4 mile away. When we walked in to register, we explained that we needed to walk back to Firestone to get our luggage. Kindhearted employee Vinet volunteered to drive us to our car using his own vehical to retreive... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We are so glad that we could help you during your recent breakdown. In a situation like this you feel so stranded, so we try to extend hospitality that will make our guest feel at home. Thank you for you feedback and for choosing to stay with us. Please come back to visit soon. More

Green Bay
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2014

There is a nightclub right behind the hotel that was noisy at 2am. Then at 3pm my husband heard what sounded like 8 gunshots and I awoke to police, rescue and fire sirens. We peaked out our window, but the back of the night club and only part of the parking lot was visible where the commotion took place. In... More

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We are so sorry that your sleep was interrupted by our business neighbors. We understand your concern about safety, this is not typical of our hotel an it is a first for us. Thank you for your feedback. We are doing all possible to insure this does not happen again. We appreciate your business and hope you will give us... More

Travelers are raving about these Merrillville hotels

Bellwood
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2014

This hotel was very comfortable and kept extremely clean. The location is excellent if you wish to eat or shop because all are just a few minutes away. A few minor things could be changed, but I would recommend this location to anyone who wanted to stay near the mall, grocery stores (Walmart/Target) and every possible type of food locations... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

I really appreciate your taking the time to let us know of your recent experience at our hotel. We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again More

Fort Branch, Indiana
1 review
4 of 5 stars Reviewed July 20, 2014

Not the newest but the rooms were clean and the beds were comfortable. Reasonably priced and the free breakfast was very good. The staff was very friendly. Every thing you need and priced right. Chicago is close. The Merrillville mall and additional shopping is very close.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. We strive to offer comfortable rooms at a reasonable price with great customer services. We appreciate your business and hope you will visit again soon. More

2 reviews
5 of 5 stars Reviewed July 18, 2014

Clean very friendly ,small area for breakfast. Amenities very good,close to mall and movie theater and plenty of restaurants.lots to do in general area. Only 50 min to Chicago so very convient to the big city.We went to museums and was less than a hour to get there.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We are so proud that you were pleased with your recent visit to our hotel. We appreciate you taking time to post your review. Your business is important to us, we hope you will visit again soon. More

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

This hotel, its caring staff, and lovely accommodations are among the best that I've seen anywhere! I definitely look forward to returning, and I would reccommend it to anyone! E. Harris, Chicago, Illinois

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review of your recent visit with us. We appreciate your comments and I will share with the staff so they know their efforts are appreciated. We appreciate your business and hope you will visit again soon. More

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 13, 2014

the room had some cleanliness issues ... and noise issues .. they couldn't help the noise.. the towels were old and used a lot .. the room was dark and provided poor light ... i wasn't really happy staying there .. at breakfast the toaster tripped a circuit breaker! they should have a toaster on a gfci circuit .. not... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for sharing your experience with us. I do apologize for the issue that you encountered, though I am glad you found the room to be clean and comfortable. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again. More

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Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana Street, Merrillville, IN 46410-6345
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn & Suites of Merrillville 2*
Number of rooms: 52
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Also Known As:
Best Western Merrillville
Merrillville Best Western

50 photos of this hotel

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