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All 21 Merrillville hotels

Holiday Inn Express Merrillville

2.5 of 5 Hotel   |   8375 Georgia St., Merrillville, IN 46410
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Ranked #13 of 21 hotels in Merrillville
A recent review
4 of 5 stars Reviewed November 4, 2013
DMHDetroit Detroit, MI
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15 people have reviewed this hotel

Traveler rating
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    4
    6
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
New Lenox, Illinois
Contributor
14 reviews 14 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 23, 2014

One of my pet peeves is taking a shower and standing in a 3 inch pool of water. Do they ever check the drains? Everything else was just OK including cleanliness and breakfast in the morning. The heating unit was loud and ran all night long. Most likely will stay at the Hampton next door on my next visit to... More

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Shelli W, Manager at Holiday Inn Express Merrillville, responded to this review

Dear igotgas, Thank you for taking the time to write a review on our hotel. We value all guest comments, good and bad. I would agree with your statement regarding slow drains. If you alerted the front desk of this issue during your stay, I appreciate it. If not, please feel free to give me a call directly at the... More

Detroit, MI
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2013

Our team stayed here while we were playing games in the Midwest regional league. They allowed us to use the breakfast room and lobby for a team dinner. They were very accommodating and the rooms were nice and clean. The location was convenient and the staff very friendly. We would stay again.

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Los Angeles, California
1 review
5 of 5 stars Reviewed October 14, 2013

I booked an overnight stay through the Holiday Inn website and received a discount for booking 8 days before the arrival date. The hotel's location is in the midst of many restaurants and other similarly priced hotels and I felt I was in a safe area. The parking lot was ample and well-lit, and I found parking near the front... More

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Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013

I probably should have noticed something was amiss when there was a pack of earplugs and a little note alongside them in the basket of coffee and supplies for the coffee maker... The rooms here are nice and clean, and the hotel is very convenient to the highway, restaurants, etc. but I will never stay here again purely because of... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear JonS874, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding service and breakfast. However, We’re sorry about the noise during your stay. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure... More

Sheboygan, Wisconsin
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 11, 2013

This hotel is just OK. It is older and it shows. I hade little to no internet connection for my stay. I spent over a half hour every day on the phone with the internet company. The girl at the desk was very helpfull and tried but his is a hotel issue and I will most likely not stay here... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear Terry B, Thank you very much for taking the time to share your comments online. I am sorry that your visit was negatively affected by the Internet connection malfunctioning. Your review will be used to consider enhancements needed and we hope that you can give us a chance to show what we have done at a latter time. Regards,... More

Kokomo, Indiana
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

We have stayed in this hotel several times and always had a good experience. But this time the bed I slept in was like a rock! Did not sleep well at all. The breakfast was nice but nothing special. Pancakes were not that great but there were a couple other warm options. Coffee was cery good.

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Columbia, South Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 9, 2012

Our initial impression was ok....enjoyed our first night. We woke up early the next morning and left the hotel around 7:30 am to pack my sister in law for the big move back to Columbia. After a very long and tiresome day of packing and loading a 24ft moving truck we made it back to our room around 6:30 pm...opened... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2012 via mobile

Well For Starters Our Room Was In An O.K. Condition And Also Clean. But, It Had A Flipside To It Which Was After I Returned To My Room (That Night) I Had Noticed That It Was Still In The Condition That I Had Left It In. The Maid Had Skipped Our Room! I Was Not Satistfied With That, So The... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear GabbyBoo22, We appreciate that you took the time to review our hotel. I am delighted that you were satisfied with the overall conditions of our hotel. However, I'm sorry to see you received service that was less than satisfactory. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a... More

WI
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 14, 2012

This hotel is pretty par for the course for a Holiday Inn Express. We are usually not disappointed. The front desk staff was very friendly and gave us some free popcorn & water bottle due to our priority club status. The breakfast was okay although the dining area was pretty cramped and you had to maneauver your way around tables... More

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IL
Top Contributor
143 reviews 143 reviews
62 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed February 15, 2012

Cleanliness of my room was average, the hotel has a musty smell everywhere though. The bathroom sink has less water pressure than anywhere I have ever stayed, so shaving or brushing teeth was hard to do. The worst thing was that they don't seem to fix anything- there were two broken light bulbs in my room so it wasn't light... More

Was this review helpful? Yes 3
oconnorjo, Manager at Holiday Inn Express Merrillville, responded to this review

I appreciate your comments regarding the Holiday Inn Express Merrillville. Since your visit, we have made significant changes in personnel at this hotel, including a new manager and maintenance person. The issues you experienced have been addressed and corrected. I hope you choose to stay with us again the next time you are in the area. Regards, John OConnor Regional... More

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Additional Information about Holiday Inn Express Merrillville

Also Known As:
Holiday Inn Express Merrillville Hotel
Holiday Inn Express Merrillville Hotel Merrillville
Holiday Inn Merrillville
Merrillville Holiday Inn
Address: 8375 Georgia St., Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 21 hotels in Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Merrillville 2.5*
Official Description (provided by the hotel):
We are an excellent choice here in Merrillville, Indiana. We pride ourselves on exceedng our guests' expectations with friendly, professional service and sparkling guest rooms. Our guests enjoy a 100% smoke free environment, free parking, and free high-speed wireless internet throughout. We feature an indoor swimming pool, business center and print, fax, and copy services, and fitness center. We also have free passes to the nearby Gold’s Gym if guests are looking for more space and equipment. Our hotel features a large complimentary breakfast buffet. Along with breakfast breads, cereals, fruit, and yogurt, we also have hot options every day - eggs, breakfast meats, biscuits and gravy, and pancakes cooked to order. And of course, we have our famous warm, frosted cinnamon rolls that Holiday Inn Express is known for!Our hotel is conveniently located to the area’s best dining, entertainment, and attractions, as well as to I-65 and US-30, which allows for easy access to BP Refinery, US Steel, Siemens, Marathon, Ford, and many other local companies. We are also a great option before traveling into Chicago, visiting the beautiful Indiana Dunes National Lakeshore, gambling at Horseshoe Casino, or taking in a show at the Star Plaza Theatre. We have 300 square feet of meeting space that can accommodate groups of up to 20. Let our staff do the planning, arranging, and preparing here at the hotel. We can provide groups many options from our breakfast, lunch, and snacks menu, as well as any audio-visual items guests may need. Whether you are traveling to Merrillville on business or leisure, our warm, hospitable staff, clean and comfortable rooms, and centralized location make us a great place for you to stay! ... more   less 
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