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Holiday Inn Express Merrillville

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8375 Georgia St., Merrillville, IN 46410
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1 room 1 guest
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Holiday Inn Express Merrillville
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31 Reviews from our TripAdvisor Community

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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
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English first
  • All months
    (31)
  • Mar-May only
    (5)
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    (13)
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    (9)
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    (4)
All months
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We came here the weekend of June 27th for a friends wedding in Chicago! The amenities were good for the room rate. Breakfast was fair - your typical free continental but there was a ton of options. Location was great- as there were a ton of good restaurants and shopping centers! If I'm ever in the area again I would... More 

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hi Jessica R. We are glad that you loved our hotel. We loved having you stay with us. Shelli W General Manager More 

Minnesota
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 22, 2015

My daughter and I stopped at this hotel on our road trip home. We wanted to visit the Albanese candy factory store which was just a few miles down the road so it worked out good. Room was adequate, comfy beds but the rooms are a little on the 'needing an update' side. Lights didn't have outlets for chargers like... More 

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Missylu6, thanks for your feedback. We do have a carry some gluten free items on occasion based on customer feedback. Be sure to inquire on your next visit. We also happy that you have found our hotel to be clean and friendly. Hope to see you back again. Shelli W General Manager More 

Grand Rapids, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 28, 2015

Two adults and three kids stayed the night. When we arrived, I asked for suggestions on fun places to take the kids. The front desk staff had several good suggestions, and even printed directions. Requested a rollaway bed for our fifth person which was delivered to the room in plenty of time for bed. Everything nice and clean, beds were... More 

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

hi LarrynLisaB, Thanks for the great review. Where did you and your family end up going? I Saw that it was a group of boys with various ages, so trying to make them all happy can be challenging I bet. We were so glad to have you stay with us. Hope to see you again. Shelli W, General Manager? More 

Sterling, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2015

I travel extensively for work and have been a Platinum IHG member for a while now. This hotel was one of the worst IHG I have stayed and I am now switching to Hampton Inn. I am tired of HIEX being so dirty. Blood was on the bathroom wall (see pic) and YES that is blood, not paint or dirt.... More 

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Mr. Hall, Thank you so much for taking the time to review our hotel. We appreciate all feedback and are working hard to make our hotel the cleanest an friendliest in Merrillville. Obviously we missed the mark with yours stay. We Sincerely apologize for your experience. We have addressed the issue with staff and have learned from this experience. Please... More 

Travelers are raving about these Merrillville hotels

Minneapolis, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 10, 2015

It was very comfortable for this family of 5! The breakfast was enjoyable and rooms were clean. The multiple pillows was inviting and enjoyable to sleep on. Staff was helpful. The only thing I can think of that wasn't up kept was the first light that we turned on in room 220, flickered a little. Also, we didn't get a... More 

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hi Franberg1, Thanks so much for the lovely review. I hope you did contact the front desk so we had the opportunity to change the light for you before you checked out. We hope to see you again. Shelli W General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

If you value your credit cards and your jewelry do not stay here! Our room was accessed while we were out they took an ID and Debit/Credit Card. After we checked out we realized my daughter left her watch on the bathroom counter. We called and were told not there however we decided to go back as we arec100% sure... More 

Was this review helpful? Yes 2
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Dear Fernando R, I want to thank you for taking the time to review our facility. We sincerely apologize for the issues you have experience during your stay. Although we try our hardest to recover any items left by previous guests, sometimes we are not always successful. Per your request, the police were called and a report was filed. We... More 

Jackson, tn
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed here on my to Minneapolis. Weather was nasty and was happy to spot this HIX from the freeway. Staff helpful, courteous. Rooms clean and quiet. The hotel is on the smaller side but had more than adequate parking. There are multiple eating places in handy locations on the same side street. Nice place.

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello RobboJackson_tn, Thank you for your review. We are happy that you found our hotel to be clean and in a great location. There is so much to do in Merrillville. We hope that you would choose to stay with us again when in Merrillville. Shelli W General Manager More 

Cadillac, Michigan
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 19, 2015

Traveling on business to Chicago, this property location was the perfect distance out of the city. Located in a really nice community with excellent selection of restaurants and shopping. Nice clean, safe city. Though this property is older, it is clean and comfortable. The front desk staff, Erik, was outstanding! He was so kind and helpful. Excellent example of what... More 

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello Travelqueen1968 Thanks so much for the positive review. We appreciate any and all feedback. Erik also thanks you for the nice comment. He is always happy to assist guests at any time. We hope to see you back again soon. Shelli W General Manager More 

Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 25, 2014

We attended my husband's coworkers wedding and we decided to stay overnight here. I've been to a few Holiday Inn, this particular one is older. We came 2 hours early and I was able to check in early. Our room is clean and just like the other reviews I've read, I love their pillows. Other reviews says that it's next... More 

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello, We are very happy that you loved our staff and hotel during your stay. We do indeed have a great staff. We treat everyone like family and they all love being a part of it. It truly shows with every guest interaction. We hope you would consider staying with again if your in the Merrillville area. Shelli W. General... More 

Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 5, 2014

I stayed at Holiday Inn Express in Merrillville last night, 10/4/14. The hotel itself was run down and in need of an upgrade. I booked a Jacuzzi room and although it was clean, it smelt musty and certain fixtures were falling apart. I probably will not stay at a Holiday Inn again. I kind of knew better, but was in... More 

Was this review helpful? Yes 3
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Dear calista43, Thank you very much for taking the time to review your facility and address your concerns you had. We take all reviews, good or bad in a very seriously. We have noted your comments for review with ownership; We Also would like to thank you for the wonderful comments about Mary. Finding the right staff that is not... More 

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