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All 21 Merrillville hotels

Holiday Inn Express Merrillville

2.5 of 5 Hotel   |   8375 Georgia St., Merrillville, IN 46410
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Ranked #13 of 21 hotels in Merrillville
A recent review
3 of 5 stars Reviewed June 22, 2014
Sonnie B Illinois City, Illinois
  • Reviews (18)
  • Photos (23)
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18 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Illinois City, Illinois
Top Contributor
104 reviews 104 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 22, 2014

The staff at this Holiday Inn Express was great during check in and again in the morning during breakfast. It is one of the pricier Expresses that we have stayed in, but not as updated. We had no complaints about the size of the room. The problem that we encountered was the room was not clean. The bathroom needed to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear Sonnie B, Thank you for staying with us and for leaving a review of our property. I am pleased that you found our staff commendable. Please accept our sincerest apologies for any inconvenience the housekeeping services may have caused you. I have taken note of your comments and we are working diligently on training to improve on guest services.... More

Fort Wayne, Indiana
Top Contributor
226 reviews 226 reviews
56 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed June 20, 2014

I will do this review in bullet point to save time. 1) Location: Off on a side road of US 30 which lowered the road noise in the room. 2) Check in: flawless. Very nice young lady checked us in. No upgrades were available but that was due to the place being booked. I can live with that it happens.... More

Was this review helpful? Yes 2
Grand Rapids, Michigan
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 9, 2014

I found this hotel to be extremely pricey for what you got. The rooms were the smallest I have stayed in all year and we have stayed in hotels at least 10 weekends with my daughter's soccer team. The 3 or 4 Extended Stay rooms were very spacious with only a king, but we were mislead on the wording on... More

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Dear bugphobic_10, Thank you very much for taking the time to review our hotel. We apologize that you found the room size to be smaller than you have expected. We thank you for staying with us and we wish you the best of luck for your daughter during the tournament. Shelli W General Manager More

New Lenox, Illinois
19 reviews 19 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 23, 2014

One of my pet peeves is taking a shower and standing in a 3 inch pool of water. Do they ever check the drains? Everything else was just OK including cleanliness and breakfast in the morning. The heating unit was loud and ran all night long. Most likely will stay at the Hampton next door on my next visit to... More

Was this review helpful? Yes
Shelli W, Manager at Holiday Inn Express Merrillville, responded to this review

Dear igotgas, Thank you for taking the time to write a review on our hotel. We value all guest comments, good and bad. I would agree with your statement regarding slow drains. If you alerted the front desk of this issue during your stay, I appreciate it. If not, please feel free to give me a call directly at the... More

Detroit, MI
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 4, 2013

Our team stayed here while we were playing games in the Midwest regional league. They allowed us to use the breakfast room and lobby for a team dinner. They were very accommodating and the rooms were nice and clean. The location was convenient and the staff very friendly. We would stay again.

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed October 14, 2013

I booked an overnight stay through the Holiday Inn website and received a discount for booking 8 days before the arrival date. The hotel's location is in the midst of many restaurants and other similarly priced hotels and I felt I was in a safe area. The parking lot was ample and well-lit, and I found parking near the front... More

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Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013

I probably should have noticed something was amiss when there was a pack of earplugs and a little note alongside them in the basket of coffee and supplies for the coffee maker... The rooms here are nice and clean, and the hotel is very convenient to the highway, restaurants, etc. but I will never stay here again purely because of... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear JonS874, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding service and breakfast. However, We’re sorry about the noise during your stay. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure... More

Sheboygan, Wisconsin
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 11, 2013

This hotel is just OK. It is older and it shows. I hade little to no internet connection for my stay. I spent over a half hour every day on the phone with the internet company. The girl at the desk was very helpfull and tried but his is a hotel issue and I will most likely not stay here... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Merrillville, responded to this review

Dear Terry B, Thank you very much for taking the time to share your comments online. I am sorry that your visit was negatively affected by the Internet connection malfunctioning. Your review will be used to consider enhancements needed and we hope that you can give us a chance to show what we have done at a latter time. Regards,... More

Kokomo, Indiana
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

We have stayed in this hotel several times and always had a good experience. But this time the bed I slept in was like a rock! Did not sleep well at all. The breakfast was nice but nothing special. Pancakes were not that great but there were a couple other warm options. Coffee was cery good.

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Columbia, South Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 9, 2012

Our initial impression was ok....enjoyed our first night. We woke up early the next morning and left the hotel around 7:30 am to pack my sister in law for the big move back to Columbia. After a very long and tiresome day of packing and loading a 24ft moving truck we made it back to our room around 6:30 pm...opened... More

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Merrillville

Address: 8375 Georgia St., Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Merrillville 2.5*
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Also Known As:
Holiday Inn Express Merrillville Hotel Merrillville
Holiday Inn Merrillville
Merrillville Holiday Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (12)
Dining (3)
Hotel & grounds (4)
Pool/beach area (2)
Other (3)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
We are an excellent choice here in Merrillville, Indiana. We pride ourselves on exceedng our guests' expectations with friendly, professional service and sparkling guest rooms. Our guests enjoy a 100% smoke free environment, free parking, and free high-speed wireless internet throughout. We feature an indoor swimming pool, business center and print, fax, and copy services, and fitness center. We also have free passes to the nearby Gold’s Gym if guests are looking for more space and equipment. Our hotel features a large complimentary breakfast buffet. Along with breakfast breads, cereals, fruit, and yogurt, we also have hot options every day - eggs, breakfast meats, biscuits and gravy, and pancakes cooked to order. And of course, we have our famous warm, frosted cinnamon rolls that Holiday Inn Express is known for!Our hotel is conveniently located to the area’s best dining, entertainment, and attractions, as well as to I-65 and US-30, which allows for easy access to BP Refinery, US Steel, Siemens, Marathon, Ford, and many other local companies. We are also a great option before traveling into Chicago, visiting the beautiful Indiana Dunes National Lakeshore, gambling at Horseshoe Casino, or taking in a show at the Star Plaza Theatre. We have 300 square feet of meeting space that can accommodate groups of up to 20. Let our staff do the planning, arranging, and preparing here at the hotel. We can provide groups many options from our breakfast, lunch, and snacks menu, as well as any audio-visual items guests may need. Whether you are traveling to Merrillville on business or leisure, our warm, hospitable staff, clean and comfortable rooms, and centralized location make us a great place for you to stay! ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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