We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Merrillville

Hotel website
Hotel deals
8375 Georgia St., Merrillville, IN 46410
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Merrillville
Professional photos View all
Browse nearby
Holiday Inn Express Merrillville
Add Photo Write a Review

29 Reviews from our TripAdvisor Community

Traveler rating
    5
    6
    8
    7
    3
See reviews for
9
3
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (29)
  • Mar-May only
    (5)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (4)
All months
Grand Rapids, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Two adults and three kids stayed the night. When we arrived, I asked for suggestions on fun places to take the kids. The front desk staff had several good suggestions, and even printed directions. Requested a rollaway bed for our fifth person which was delivered to the room in plenty of time for bed. Everything nice and clean, beds were... More 

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

hi LarrynLisaB, Thanks for the great review. Where did you and your family end up going? I Saw that it was a group of boys with various ages, so trying to make them all happy can be challenging I bet. We were so glad to have you stay with us. Hope to see you again. Shelli W, General Manager? More 

Sterling, Virginia
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I travel extensively for work and have been a Platinum IHG member for a while now. This hotel was one of the worst IHG I have stayed and I am now switching to Hampton Inn. I am tired of HIEX being so dirty. Blood was on the bathroom wall (see pic) and YES that is blood, not paint or dirt.... More 

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Mr. Hall, Thank you so much for taking the time to review our hotel. We appreciate all feedback and are working hard to make our hotel the cleanest an friendliest in Merrillville. Obviously we missed the mark with yours stay. We Sincerely apologize for your experience. We have addressed the issue with staff and have learned from this experience. Please... More 

Travelers are raving about these Merrillville hotels

Minneapolis, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was very comfortable for this family of 5! The breakfast was enjoyable and rooms were clean. The multiple pillows was inviting and enjoyable to sleep on. Staff was helpful. The only thing I can think of that wasn't up kept was the first light that we turned on in room 220, flickered a little. Also, we didn't get a... More 

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hi Franberg1, Thanks so much for the lovely review. I hope you did contact the front desk so we had the opportunity to change the light for you before you checked out. We hope to see you again. Shelli W General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015 via mobile

If you value your credit cards and your jewelry do not stay here! Our room was accessed while we were out they took an ID and Debit/Credit Card. After we checked out we realized my daughter left her watch on the bathroom counter. We called and were told not there however we decided to go back as we arec100% sure... More 

Was this review helpful? Yes 2
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Dear Fernando R, I want to thank you for taking the time to review our facility. We sincerely apologize for the issues you have experience during your stay. Although we try our hardest to recover any items left by previous guests, sometimes we are not always successful. Per your request, the police were called and a report was filed. We... More 

Jackson, tn
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed here on my to Minneapolis. Weather was nasty and was happy to spot this HIX from the freeway. Staff helpful, courteous. Rooms clean and quiet. The hotel is on the smaller side but had more than adequate parking. There are multiple eating places in handy locations on the same side street. Nice place.

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello RobboJackson_tn, Thank you for your review. We are happy that you found our hotel to be clean and in a great location. There is so much to do in Merrillville. We hope that you would choose to stay with us again when in Merrillville. Shelli W General Manager More 

Cadillac, Michigan
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 19, 2015

Traveling on business to Chicago, this property location was the perfect distance out of the city. Located in a really nice community with excellent selection of restaurants and shopping. Nice clean, safe city. Though this property is older, it is clean and comfortable. The front desk staff, Erik, was outstanding! He was so kind and helpful. Excellent example of what... More 

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello Travelqueen1968 Thanks so much for the positive review. We appreciate any and all feedback. Erik also thanks you for the nice comment. He is always happy to assist guests at any time. We hope to see you back again soon. Shelli W General Manager More 

Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 25, 2014

We attended my husband's coworkers wedding and we decided to stay overnight here. I've been to a few Holiday Inn, this particular one is older. We came 2 hours early and I was able to check in early. Our room is clean and just like the other reviews I've read, I love their pillows. Other reviews says that it's next... More 

Was this review helpful? Yes 1
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello, We are very happy that you loved our staff and hotel during your stay. We do indeed have a great staff. We treat everyone like family and they all love being a part of it. It truly shows with every guest interaction. We hope you would consider staying with again if your in the Merrillville area. Shelli W. General... More 

Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 5, 2014

I stayed at Holiday Inn Express in Merrillville last night, 10/4/14. The hotel itself was run down and in need of an upgrade. I booked a Jacuzzi room and although it was clean, it smelt musty and certain fixtures were falling apart. I probably will not stay at a Holiday Inn again. I kind of knew better, but was in... More 

Was this review helpful? Yes 3
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Dear calista43, Thank you very much for taking the time to review your facility and address your concerns you had. We take all reviews, good or bad in a very seriously. We have noted your comments for review with ownership; We Also would like to thank you for the wonderful comments about Mary. Finding the right staff that is not... More 

Orlando, Florida
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 30, 2014

The bed was very comfortable and the pillows were awesome! On each bed, there were 2 "soft" and 2 "hard" pillows. The only negatives were that the bathroom counter was very small, and there was no hook on the back of the door for clothes; also, there was no place made in the shower for the soap and shampoo, which... More 

Was this review helpful? Yes 2
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hi betty b, Thank you very much for your review. I am happy that we were able to quickly correct the billing error. We love our staff here and it shows though to our guests.. Be sure to try is again when traveling in the Merrillville Area! Shelli W. General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 19, 2014

I would plan on staying some place else. Nothing special about this hotel. Room wasn't ready at 2:45 in afternoon. Also room stunk and, it was loud. Windows thin and, close to I-65. There are several choices in the area to choose from.

Was this review helpful? Yes
Shelli W, General Manager at Holiday Inn Express Merrillville, responded to this review

Hello Jason, Thank you for taking the time to review our facility. We do greatly appreciate your business. We apologize that your room was not quite ready when you arrived. I assure you that we located a clean comfortable room for you as quickly as possible. Thank you again. Shelli W. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Room/suite (24)
Viewed
Dining (6)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (4)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay