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Hilton Garden Inn Merrillville

3.0 of 5 7775 Mississippi Street, Merrillville, IN 46410
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Certificate of Excellence 2014
Hilton Garden Inn Merrillville
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Hilton Garden Inn Merrillville
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290 reviews from our community

Traveler rating
    152
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    29
    16
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Safe, clean and comfortable room. Breakfast staff was amazing. Cleaning crew not so great. Overall, I would stay there again. Memory foam bed was the best part of the stay for me. Was a little surprised how well you could hear everything in the hallway.

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Linda S, Thank you very much for taking the time to share your feedback! I am pleased to see that you enjoyed your time with us. However, I am so sorry to read that you were dissatisfied with your housekeeping service and had an issue with noise in the hallways. I have shared your comments with our housekeeping staff and... More 

Crawfordsville, United States
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I took our first weekend away in almost 4 years sans kids. This hotel was very nice and everyone was friendly. We ordered room service Saturday night and was told it would be 20 mins and the food arrived over an hour later and it was cold and the flatbread was soggy due to the way it... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Brett P, Thank you very much for taking the time to share your feedback! I am so glad that you enjoyed your stay with us. I am, however, sorry to learn that you had an issue with your room service. Please know that I have shared your comments with our executive chef and restaurant staff, and we will be working... More 

new york, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very well kept. Great clean hotel, friendly staff and Dave the bartender is great. i will always stay here when I travel to Merilville. You have to meet Dave the bartender, he will make you smile. Drinks are pricy, but worth the company.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Willa D, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a comfortable stay with excellent service. I will be sure that Dave receives the recognition that he deserves! We look forward to welcoming you back very soon! Regards, Kevin McMullin - Associate General Manager More 

marion, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel is close to I-65 and on a more quieter street. Hotel offers usual amenities for business travelers. Hallways can get noisy and its possible to hear people talking in adjacent rooms. Don't check in too late as quality of the staff is substandard.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Richard C, Thank you very much for taking the time to share your feedback! I am truly sorry to read that you experienced issues with noise and with our staff during your stay with us. That is not the standard under which we operate and I will make sure that both of these issues are addressed immediately. I hope that... More 

Merrillville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very nice. The food was great the next morning. The bed was awesome! The pool was a little chilly but the jacuzzi was great. I would definitely stay here again. My only issue was that my whirlpool in the room was not working.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Angelica C, Thank you so much for taking the time to share your experience! I am so happy to see that you had an excellent stay with us. However, I am terribly sorry to read that your whirlpool was not working correctly. I sincerely hope that you will give us another chance to serve you, if you return to our... More 

Berea, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely accommodations, great breakfast, quick easy check in and complimentary care package in room upon arrival. The rooms were spacious with micro, coffee supplies. Bath room was clean and well stocked. Would definitely stay there again. Kind and courteous staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Connie B, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a wonderful stay with excellent service. We look forward to welcoming you back soon! Regards, Kevin McMullin - Associate General Manager More 

Merrillville, Indiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I spend a lot of time on the road and have spent many nights at this particular Hilton Garden Inn. The staff always greet me by name and make me feel so welcome. It's particularly appreciated after a long day of travel. So nice not to just feel like another faceless person with a room. My day starts out great... More 

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Dana C, Thank you so much for taking the time to share your experience! I am so pleased to see that you consistently have wonderful stays with excellent service. I'll make a point to share your comments about Mia and Jane with the whole team so that they can get their much deserved recognition. We look forward to welcoming you... More 

South Bend, Indiana
Top Contributor
61 reviews 61 reviews
40 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here overnight in February, 2015, getting in fairly late and having to leave again before 7 am. The breakfast on weekends doesn't start until 7 am, so I called to the front desk and was provided in the morning with a more-than-adequate cold breakfast "to go" of bananas, juice, yogurt, a muffin, and milk. It was very much... More 

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

William N, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a comfortable stay and received excellent service from our staff. I am sorry that you were unable to join us for our full buffet breakfast, but am glad that our staff was able to accommodate your needs.... More 

Osceola, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We wanted a weekend getaway with my step son so he could swim and our choice was perfect. Clean and all staff was amazing. As a Hilton honor I was very happy everything. Clean hot tub clean pool and free breakfast

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Tamijo55, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a great stay with excellent service, and that you were able to take advantage of our indoor heated pool and package rates which include breakfast. We look forward to welcoming you back soon! Regards, Kevin McMullin - Associate... More 

Ocala, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Best of all the Hilton Garden Inns we have stayed in the past several years. Front desk, restaurant service, cleanliness of room and other hotel areas very clean and the personnel was helpful throughout our recent visit. Excellent choice in this area!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Vivian W, Thank you so much for sharing your kind words! I am truly happy to read that you had such a wonderful stay and received excellent service. We genuinely look forward to the opportunity to serve you again soon! Regards, Kevin McMullin - Associate General Manager More 

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Additional Information about Hilton Garden Inn Merrillville

Address: 7775 Mississippi Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
Number of rooms: 124
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Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville
Hotel Style:
#1 Business Hotel in Merrillville
#2 Best Value Hotel in Merrillville

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