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All 21 Merrillville hotels

Hilton Garden Inn Merrillville

3.0 of 5 Hotel   |   7775 Mississippi Street, Merrillville, IN 46410
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81%
Ranked #2 of 21 hotels in Merrillville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
karenwP4916ZI Amsterdam
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  • Reviews (226)
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226 people have reviewed this hotel

Traveler rating
    118
    63
    21
    15
    9
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79
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Amsterdam
1 review
5 of 5 stars Reviewed 6 days ago NEW

Every Hilton Garden that I have stayed at by myself or with my husband has been a very good experience. From friendly staff going the extra distance to room sizes,cleanliness, feeling safe as solo traveler. Thank you for taking such great care of me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

KarenwP4916ZI, Thank you so much for taking the time to review our hotel! I am so glad that you were pleased with your accommodations and that you got excellent service while you were with us. I hope that we will see you again soon! Regards, Kevin McMullin - Associate General Manager More

1 review
2 of 5 stars Reviewed 1 week ago NEW

Hotel staff did not care my air condition did not work? I asked them to repair 3 times and I'm a Hilton Diamond. Please consider other hotels in the area. This does not meet my expectations of a HGI and I stay in 30 plus per year.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Carlol826, Thank you very much for taking the time to share your experience! I am extremely sorry that you were disappointed with the service that you received during your stay with us. I would really appreciate the chance to try and make right what went wrong during your stay. If you would, please contact me at 219-769-7100, or via email... More

1 review
5 of 5 stars Reviewed 1 week ago

We were guests at a wedding and this was the hotel the bride's family recommended. From the reservation process online to the checkout, this was one of the best hotel experiences we've ever had. Great staff; nice, spacious, clean room. We had a king bed with separate mattress controls for each side. VERY nice!! The pool is clean, private (doesn't... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

261bernier, Thank you so much for sharing your experience with us! I am so delighted that you had such an excellent stay and that you were able to take advantage of all of our Garden Sleep System, pool, fitness center, and dining options! I also very pleased to read that you received excellent service while you were here. We truly... More

Southfield, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I was there for my family reunion and was very pleased with the condition of the rooms, the excellent customer service, the breakfast was superb and it was in a great location that was easy to find. I would also like to note that my family was given a fantastic group rate that really helped us out along with free... More

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Angela M, Thank you very much for taking the time to share your comments! I am so happy that your group was able to take advantage of our wonderful breakfast options, event space, guest rooms, and group rates! I am also very pleased to hear that you received such a high level of service during your stay. I hope that... More

Plymouth, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had service above and beyond! Very helpful for the wedding guests! They setup a room for the wedding guests for after the wedding to gather. Plenty of places to gather in and out. We enjoyed our stay and appreciated the quiet room when we went to bed. Thanks!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Nancy G, Thank you so much for taking the time to share your thoughts! I am delighted that we could accommodate your group and that you experienced such a great level of service from our staff! I hope that we will soon have the opportunity to serve you again!!! Regards, Kevin McMullin - Associate General Manager More

milford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very pleased with everything. Staff was very friendly and very helpful. Know us by name . Made you feel welcomed. Rooms were very clean. fresh towels everyday. Always fresh coffee and cookies in lobby.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Tammy W, Thank you very much for sharing your experience! I am delighted to read that you had an excellent stay with us, received great service, and that you were able to take advantage of all of the amenities we offer. We look forward to serving you again in the future! Regards, Kevin McMullin - Associate General Manager More

1 review
4 of 5 stars Reviewed 1 week ago

Very good location with lots near by. Rooms pick-up a lot of hallway noise, especially if near the elevators; the AC unit kicking in will drown out most noise, even the television. Very clean and comfortable rooms, that are well taken care of daily. The breakfast selection has a good variety and the quality of the food is also very... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

356keithw, Thank you very much for taking the time to review our property! I am delighted to hear that you enjoyed your stay with us, and that you were able to enjoy our breakfast offerings. I am also pleased to see that our housekeeping team took good care of your room each day! I am sorry to hear, however, that... More

Aurora, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend this hotel. The staff was very attentive and friendly. Breakfast, although we had to pay $9.95, was fantastic! Wish it had been included with the price of the room. The room was clean and fresh. If we return again, we will certainly stay there.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Sharon L, Thank you very much for taking the time to tell us about your stay! I am so delighted that you had an excellent experience at our property! I am also very pleased to hear that you were able to make use of our breakfast offerings while receiving excellent service. We truly look forward to serving you again soon!... More

Portage, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is very nice, service was great and the breakfast bar was fantastic. We will come back again. I enjoyed the scenery, quietness and the price was right. You will be pleased on a whole with this hotel for all your needs.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Qwinellia T, Thank you so much for sharing your experience with us! I am delighted to hear that you enjoyed your stay with us. We look forward to serving you again soon!!! Regards, Kevin McMullin - Associate General Manager More

Des Moines
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We booked a suite on a whim on our way home from a college visit. The room was very nice and clean. We went down to the hotel bar for a drink. The bartender was not very pleasant and a bit rude/short with me for no apparent reason. I was showering the following morning and one of the towels had... More

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Kelsi_DSM, Thank you very much for your feedback! We always appreciate guests' input on how we can improve! I first want to apologize to you that you had such issues with our housekeeping. It is our goal for our housekeeping and service to be the top priority to our guests, but, unfortunately, it appears we fell short of that in... More

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Additional Information about Hilton Garden Inn Merrillville

Address: 7775 Mississippi Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
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Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville

41 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Merrillville #1 Best Value Hotel in Merrillville #2 Business Hotel in Merrillville
Hotel Class
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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