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All 21 Merrillville hotels

Hilton Garden Inn Merrillville

3.0 of 5 Hotel   |   7775 Mississippi Street, Merrillville, IN 46410
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Hilton Garden Inn Merrillville
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83%
Ranked #1 of 21 hotels in Merrillville
Certificate of Excellence 2013
A recent review
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190 people have reviewed this hotel

Traveler rating
    103
    54
    16
    10
    7
See reviews for
64
34
14
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia
Top Contributor
124 reviews 124 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can't say enough good things about this hotel property. I have stayed in many hotels in my life, even worked at 5-star properties, and this property can't be beat. The rooms are well appointed and spotlessly clean. The beds are very comfortable. However, the thing that makes this property stand out from others is the staff. The staff is... More

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Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

BURGESS-IN-VA, What a great review!!!!!!! Our staff was very excited to hear that you wished that they could be cloned to be a model for customer service. It really did make their day!!! We strive to impress every guest with every aspect of their stay and glad that you noticed!!! We are also ecstatic that you choose us every single... More

Lakeland, Florida, United States
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel for 15 people including myself and several VIPs from my company for our meeting at a near by company location. We were all arriving in the middle of the polar vortex. As bad as some of the roads and some peoples tempers were during this bad weather, everything at the Hilton Garden Inn Merrillville was very... More

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Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

Cristin B, Thank you some much for staying with us during the Polar Vortex. Our staff was pleased to entertain every guest during the artic cold weather. We are glad to hear that we did just that and impressed you and your coworkers. It seems that recently we have been getting snow again but not as much. Hopefully the winter... More

Seymour
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was excellent. Rooms were nice. Food was fine. Exercise and pool were small. Would have liked heating/air conditioning fan to be available to be on all the time. Elevators were slow and noisy.

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Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

Victor S. Thank you so much for your review. Our staff is excellent and is always willing to entertain all guests that stay with us!!! We have an energy efficient heating and air conditioning unit in each room. A sensor in the room notifies the unit that the guest is not in the room and sets it back to 72... More

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Great location to shopping. Nice rooms. Comfortable beds. Very friendly and helpful staff. Pool a little small and hot tub a little too cool. Exercise room a little small for accomodating the guests but not too bad.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

574judyc, Excellent review!!!! It looks like we were really accommodating to meet all of your needs. Our property is small property and our pool and fitness area aren't the largest. The pool and fitness center do give the guest the proper tools to enjoy their workouts. Thanks again for staying with us!!! Safe Travels!!! Joseph Noworyta Assistant General Manager More

Fort Wayne, Indiana, Usa
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel from Northwest Indiana all the way to Florida! By far the Hilton Gardens in Merrillville Indiana is the best place I've ever stayed! Great location great rooms and a great staff! Joe the manager is by far the BEST!

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Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

Mike, Thank you so much for choosing the Hilton Garden Inn Merrillville for you travels to Northwest Indiana!!! We loving having you here. We always look forward to seeing your name pop up on our arrivals list. Safe Travels, Joseph Noworyta Assistant General Manager More

Falls Church, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel with great service! I was in the area on business. The staff was excellent and I was appreciative of the hotel amenities. If I travel up this way again then I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

James, We really appreciate you staying here at the Hilton Garden Inn Merrillville. I do agree that the staff that we have is the best in the area and is always willing to assist a guest no matter how difficult the task may be. We take pride in serving every guest!! Thanks again for staying with us !!! Joseph Noworyta... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

check-in was handled very quickly. parking was very close to the front of the hotel, much closer than most hotels. we stopped by the bar to pick up some plates and silverware to bring to our room for eating some food we'd brought with us - no problem! all staff we encountered were very pleasant and efficient.

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Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

hon3yest, Our staff was delighted to read you comments about how pleasant and efficient they are. They are the best in every aspect of hospitality!!! We always have supplies on hand if your every need anything. I was glad to see that you noticed how quick and efficient our checkin process here. We look forward to seeing you next time... More

chicago
Top Contributor
173 reviews 173 reviews
18 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in a " Up Graded Suite" for business. Overall the hotel is nice, friendly clerk to greet and check you in, made to order breakfast, and comfortable beds. However... management really needs hire a NEW cleaning crew. The room had sticky counter tops, the shower walls were dirty, the rug needs to be replaced... it... More

Was this review helpful? Yes 1
Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

ChgoGal2, I wanted to apologize on behalf of the Hilton Garden Inn Merrillville for your most recent stay. The experience that you had by far is not the norm here by any means. Thank you so much for taking the time to fill out the TripAdvisor review. We look forward to seeing you when you come back to visit us!!!... More

Cedarburg, Wisconsin
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel - from the minute we walked in we felt very welcome. Joe - the 1st face of the hotel was by far the most efficient friendly helpful desk clerk we have ever checked in with. We found our room very clean & comfortable. Our breakfast on Sunday morning was very good - but the... More

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Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

Laurie043, Wow!!!! We were ecstatic to read you review!!!! Our staff performs at the highest level possible at all times in every department. It also looks like the Wisconsin Badgers are still winning!!!! I hope you were able to get to try Gelsosomos Pizza. It really does taste just like your personal favorite Aurelios. I really hope that we see... More

Salem, Indiana
1 review
4 of 5 stars Reviewed 4 weeks ago

I confirmed for a two bed room, but was informed upon check in that the only rooms available were a king and a pull out. Pull out was very uncomfortable, but otherwise room was clean and nice. The staff were all very nice. The furnishings in the room were nice. Overall, this is a good value.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joseph N, Manager at Hilton Garden Inn Merrillville, responded to this review

angela907, We were glad to hear that you had enjoyed your stay here at the Hilton Garden Inn Merrillville!! The staff that we have is the best in the business!!! We look forward to seeing you when you make your way back out to Merrillville. See you next time!!!!!! Joseph Noworyta Assistant General Manager More

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Additional Information about Hilton Garden Inn Merrillville

Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville
Hilton Garden Inn Merrillville Hotel
Address: 7775 Mississippi Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 hotels in Merrillville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
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