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Hilton Garden Inn Merrillville

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7775 Mississippi Street, Merrillville, IN 46410
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Hilton Garden Inn Merrillville
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Hilton Garden Inn Merrillville
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302 reviews from our community

Traveler rating
    158
    85
    31
    16
    12
See reviews for
98
58
20
91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Huntsville, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall i would give the hotel a good job "thumbs up". Staff is friendly and courteous. Easy access to interstate and plenty of restaurants and shopping close by. Rooms are clean and well maintained. Could be a bit larger, but otherwise fine.

Review collected in partnership with Hilton Garden Inn

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Champaign, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were guests at this property for two nights while our daughter competed in a swim meet (March 20 & 21). The service was nothing short of exceptional -- from start to finish. As a die-hard swim family, we are used to early mornings. At this meet, we got lucky and many of the kids did not have to swim... More 

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came in town with a basketball team for a national tournament. We were assigned this hotel and I have to tell you, we hit the jackpot! The hotel and rooms were very clean and inviting. The staff went above and beyond to assure a wonderful time.The breakfast buffet was terrific. We came back each evening to a fresh citrus infused... More 

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Rockford, Illinois, USA
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

all of the staff made you feel welcome and special! The breakfast group was extremely kind and friendly! We had a great time visiting with friends from out of town. Plenty of space and quiet in the lobby.

Review collected in partnership with Hilton Garden Inn

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Houston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel with wonderful amenities. Service was first class. Make to order breakfast was great. The wait staff in the morning were all great; they were all friendly and very helpful. Great customer service from the minute we walked into the hotel until we checked. Rooms were well kept and very clean. Would definitely stay there again if we are... More 

Review collected in partnership with Hilton Garden Inn

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Chicago
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Unfortunately, I did not have the pleasure to stay at this hotel. However, I wanted to comment on the professionalism of a manager, Maria Lesser (sp?). I had booked reservations via the Hilton Honors website and encountered various issues with Hilton Honors. She took care of the issue and left our conversation with "here is my name and my number,... More 

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Indianapolis, Indiana
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Merrillville doesn't exactly have any truly great hotels but this one hits the mark for cleanliness, quality and overall service. Breakfast was good but there are better options within a few blocks for similar prices. Hilton products are usually very nice and this HGI is no different. If you're expecting a full service Hilton, Hilton Garden Inn isn't the right... More 

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Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Yancey-Kay, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a great stay with excellent service from our team! We truly look forward to welcoming you back soon! Regards, Kevin McMullin - Associate General Manager More 

Southfield, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I arrived very late in the morning (3am) and their systems had already rolled over so the staff did what they could. Apparently there was another gentleman with the exact same name (this isn't that uncommon for me), who was accidentally checked-in under my reservation. They realized their mistake, but it must have triggered something with my subsequent check-in. The... More 

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Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Thomas M, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a comfortable stay with excellent service from our team. I am quite sorry about the confusion upon checkin, but am quite glad that we were able to remedy that situation for you quickly. We look forward to... More 

Hamilton
Contributor
20 reviews 20 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel with wonderful amenities. Service was first class. Make to order breakfast was awesome. Not used to the dial up firmness on their beds which made it a restless evening. The location is great right off the highway but far enough to be quiet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Douglas J Mr S, Thank you so much for taking the time to share your experience! I am so pleased to read that your stay was comfortable, and the service you received was excellent. We look forward to welcoming you back soon! Regards, Kevin McMullin - Associate General Manager More 

United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

GREAT breakfast, comfortable common areas, caring staff, nice property, clean rooms,close to shopping and restaurants. Pool and hot tub are nicc, though almost never used. Workout facility adequate and clean.

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Dave C, Thank you so much for taking the time to share your very kind words. I am delighted to read that your experience with us has been clean and comfortable, and that you've received excellent service from our team! We look forward to welcoming you back soon! Regards, Kevin McMullin - Associate General Manager More 

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42 photos of this hotel

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