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Hilton Garden Inn Merrillville

3.0 of 5 7775 Mississippi Street, Merrillville, IN 46410
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Certificate of Excellence 2014
Hilton Garden Inn Merrillville
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Hilton Garden Inn Merrillville
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268 reviews from our community

Traveler rating
    140
    74
    28
    16
    10
See reviews for
90
53
16
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Merrillville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The cleanliness of the hotel, the attractiveness of the lobby, the comfort of the beds and the food prepared on site....this hotel has it all! HIGHLY recommended!! I always know that when I pick a Hilton property the facility will be phenomenal. But this one also had AMAZING food. The breakfast with individually prepared to order items to the supper... More 

Review collected in partnership with Hilton Garden Inn

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Chicago, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel as it was the primary location for all wedding guests. I was extremely satisfied with the entire experience from check in to conditions of the room. Bar staff was very accommodating to our post-reception party.

Review collected in partnership with Hilton Garden Inn

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Detroit, Michigan
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I travel on business and generally stay at this hotel. I love the staff, all around, however several issues are taking this review down from the 5. 1. The last 3 rooms in which I've stayed have broken number beds and therefore I find myself sinking to a sitting position. 2. The restaurant has horrible dinner food. The menu looks... More 

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

DKH718, Thank you very much for sharing your thoughts with us! I am so pleased to read that you regularly receive excellent service from our staff! However, I am truly sorry that you were displeased with the cleanliness and condition of your room and the food quality in our restaurant. Please accept my most sincere apology for those missteps and... More 

Franklin, Indiana
Top Contributor
114 reviews 114 reviews
98 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

It had been a few years since I stayed at this hotel. It is not being kept up. First of all my request for a king bed and room away from the elevator were not honored. When I decided to go to bed and lower the temperature I found that the thermostat was not working. I called the office and... More 

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

rondot98, Thank you very much for sharing your feedback with us! I am so terribly sorry to read that you were dissatisfied during your recent stay with us. We strive to ensure that every guest has a clean, comfortable stay with excellent service. It would seem that we missed the mark during your stay. Please accept my most sincere apology... More 

Wadsworth, Ohio
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night here in Nov. 2014 while taking our teenage daughter to see her favorite band at a local venue. The accommodations were nice & clean, exactly what we expected from a Hilton Garden Inn. It is centrally located - close to the highway, shopping and plenty of dining. Our only concern were the elevators. They sounded a... More 

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Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

sdslsjsk, Thank you so much for taking the time to share your experience! I am so pleased that your stay was clean and comfortable, and that you were able to take advantage of our wonderful location. We look forward to welcoming you back when you return to our area! Regards, Kevin McMullin - Associate General Manager More 

Miamisburg, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Setting up the group reservation was very pleasant, and painless. Decent rate and great communication from the group sales dept. Check in was smooth, desk clerk was very pleasant and accommodating. We upgraded with our HH honors program to a King suite. The first room we had, had a lamp with no lightbulb...no biggie, and the dust ruffle was tucked... More 

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Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Sheri T, Thank you very much for sharing your feedback! I am so pleased to see that you received excellent service during your stay. I am quite sorry, however, to read about all of the hiccups you experienced with us, including lack of sleep due to the bed. Please accept my most sincere apologies for falling short of your expectations.... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The staff were all very friendly! The room looked better than expected. The bed met my husband's and my high expectations for comfort. If we are ever if the area again we would come back. Close to all the shopping around here.

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

CandiGraves, Thank you so much for taking the time to share your experience! I am so pleased to read that you had a delightful stay with excellent service. We look forward to welcoming you back to our hotel soon! Regards, Kevin McMullin - Associate General Manager More 

South Haven, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my second time staying at this hotel. And again, everything greatly exceeded my expectations! The staff were hand picked angels from heaven! The hotel was comparable to a palace! The room was paradise away from home. The Hilton Garden Inn will be a permanent hotel choice for us whenever we are in the area.

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

mtyson66, Thank you so much for sharing your kind words. I am delighted to read that you had such a wonderful experience with us. We truly look forward to serving you again in the future! Regards, Kevin McMullin - Associate General Manager More 

chicago
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night Thanksgiving weekend to visit some friends in the area. Since Merrillville isn't exactly a tourist mecca, I chose this hotel based on the fact it was rated #1 here on Tripadvisor. The hotel is in a convenient area, and we were given a room at the end of the hall, facing an open field.... More 

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Madcapgirl, Thank you very much for taking the time to share your feedback. These are the types of comments that help us to always be improving. I am truly sorry that you experienced these issues. Had we known about them during your stay, we could have definitely done something to fix the problems and compensate you for the inconvenience to... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton garden inn with 4 friends my daughter and her friend. Came in town for the weekend for shopping. The location is great and so is the breakfast. The hotel staff was extremely welcoming and accommodating. The beds are comfy too !!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin M, Manager at Hilton Garden Inn Merrillville, responded to this review

Z5083APannem, Thank you so much for taking the time to share your experience! I am so pleased to read that you had an wonderful stay with us, were able to take advantage of our breakfast and perfect location, and received excellent service! We look forward to serving you again soon! Regards, Kevin McMullin - Associate General Manager More 

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Additional Information about Hilton Garden Inn Merrillville

Address: 7775 Mississippi Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
Number of rooms: 124
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Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville
Hotel Style:
#1 Business Hotel in Merrillville
#1 Best Value Hotel in Merrillville

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