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Hilton Garden Inn Merrillville

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7775 Mississippi Street, Merrillville, IN 46410
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Hilton Garden Inn Merrillville
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Hilton Garden Inn Merrillville
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330 Reviews from our TripAdvisor Community

Traveler rating
    172
    94
    33
    17
    14
See reviews for
108
61
20
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Merriville, Indiana, United States
2 of 5 stars Reviewed yesterday NEW

We stayed at this hotel because the location was best, as it was between the church and the reception for a family wedding. Terrible, inconsistent service, elevator out of service, non existent maid service (had to remind them to make up our room after no one showed up) 1 towel for 3 people, 1 bar of soap and NOISY. Do... More 

Review collected in partnership with Hilton Garden Inn

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Louisville
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel for the price! Staff efficient, friendly, great customer service. Had recommendations for local restaurants. Staff greeted us by name as we walked thru the lobby walking in and as we left for dinner. Room was nice and clean.

Was this review helpful? Yes
Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

13Connie13, Thank you so much for taking the time to provide your feedback. I am pleased to hear you enjoyed your experience with us. Our team works hard to provide our guests with the best possible experience. We look forward to seeing you in the future. More 

Merrillville, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

This hotel was very noisy in the middle of the night with yelling & screaming in hallway (4th floor). Poor housekeeping with bed linens. Desk service not interested in hearing our complaints. Were not told before that we would be charged for breakfast if we ate there. VERY DISAPPOINTING EXPERIENCE. WILL NEVER STAY THERE AGAIN!

Review collected in partnership with Hilton Garden Inn

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Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

Patrick H., Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I apologize for the noise disturbances you experienced and would have put a stop to them immediately had we been aware. I will speak with the front desk about... More 

Huntley, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel with very friendly, helpful employees. I want to especially thank Mr. Jamee Warzyniak for his excellent customer service. This is a nice family hotel. The bartender was also very accomodating of our group as we watched the Blackhawks beat the the Tampa Bay Lightning. She let us get load as we cheared the Hawks... More 

Review collected in partnership with Hilton Garden Inn

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Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

Michael K, Thank you for taking the time to provide your feedback. I am happy to hear Jaimee was so helpful during your stay. He is one of our shining stars! Jane was your bartender and a great asset to our food and beverage team. We look forward to having you stay with us in the future. More 

Ankeny, Iowa
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is the reason why Hilton is getting more of my business. Hotel was good as expected. Great location to lots of restaurants. The staff at the front desk and the breakfast area was polite an helpful.

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Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

cropsclone, Thank you so much for taking the time to provide your feedback. We appreciate you staying with us and we are happy to hear our team was polite and helpful. We look forward to seeing you in the future. More 

Indianapolis, IN
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Was looking for a place to stay overnight during a road trip and went to TripAdvisor to read reviews and find a good place. The Hilton Garden Inn received good reviews and looked safe. Wrong! When we got there, there was only one person checking people in and we had to wait in line for about 15 minutes before we... More 

Was this review helpful? Yes 1
Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

FamilyGuyFromIndy, Thank you for taking the time to provide your feedback. I have addressed your concerns via the email you sent me. We apologize for the condition of your guestroom and have brought it to the attention of our housekeeping department to have rectified. We hope that you give us another chance in the future. More 

St. Paul
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoy the Hilton Garden Inn and especially the front desk staff and breakfast crew. I feel welcomed every time I stay. I would recommend this hotel to others. I like that the front desk staff greet me in the morning and evening by name, and that the breakfast staff know I like a diet coke instead of coffee.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

mmsitges, Thank you for taking the time to provide your feedback. As always we are happy to have such a loyal guest stay with us and we look forward to your future stays! More 

Hammond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my bridesmaids to prepare for the big day and returned at night with my husband. The staff was very attentive at providing us with whatever we needed. The beds are beyond comfy, and I managed to have a great night's rest even with all the nerves. I would recommend this hotel for both a romantic getaway... More 

Review collected in partnership with Hilton Garden Inn

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Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

Groom B, Thank you so much for taking the time to provide your feedback. I am happy to hear your big day went well and that our team played apart. We look forward to seeing you at our property in the future. More 

Dallas, TX
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was a typical Hilton Garden Inn, as such I gave it a 3, quite satisfactory. I suspect that some of the other reviewers for Merrillville have somewhat lower standards than I do so you might want to take that into account. High points 1) restaurant for both always good Garden Inn breakfast and for a nice enough dinner.... More 

Was this review helpful? Yes
Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

Iforgetmyname4, Thank you for taking the time to provide your feedback. I am happy to hear you enjoyed our restaurant for both breakfast and dinner. I am sorry to hear you did not enjoy our "Choose your Snooze" Garden Inn beds. We want every stay with us to be comfortable and welcoming. We hope you stay with us again in... More 

Louisville, Kentucky
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel typical garden inn. Ammenities a bit exspensive but it is a hotel . Place was quiet and clean. Good stay. We would stay here again. Close to good food and lots to do. Culvers across the street.

Was this review helpful? Yes
Jessica R, Manager at Hilton Garden Inn Merrillville, responded to this review

William B, Thank you so much for taking the time to provide us with your feedback. I think I have Culver's once a week for lunch! We look forward to seeing you in the future. More 

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