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All 21 Merrillville hotels

Comfort Suites Merrillville

2.5 of 5 Hotel   |   1344 East 83rd Avenue, Adj to 8311 Ohio Street, Merrillville, IN 46410
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Comfort Suites Merrillville
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64%
Ranked #6 of 21 hotels in Merrillville
Certificate of Excellence 2013
A recent review
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51 people have reviewed this hotel

Traveler rating
    22
    11
    7
    6
    5
See reviews for
16
10
2
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Top Contributor
65 reviews 65 reviews
12 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed January 15, 2014

This was our second stay at this Comfort Suites in Merrillville. My first review was wonderful this one not so. I can not believe in a few short months this hotel became so terrible. Did they have a change of management? We arrived and the floor in the lobby was a mess. There was dirt everywhere. The desk clerk was... More

Was this review helpful? Yes 1
comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this review

Dear Guest, Thank you for choosing Comfort Suites Merrillville for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following step was taken: • Housekeeping received additional instruction in the level of cleanliness required of them as our employees. • The front Clerk received additional... More

Liberty, Kentucky
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 24, 2013

I cannot brag enough about the weekend staff here. Paul, at the front desk, was easy-going and friendly. I had to convince him that the minor repairs our room needed were only mild nuisances and could wait until we left for repairs. He did offer to find us another room since one of our lamps did not work and the... More

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Indianapolis, Indiana
Contributor
20 reviews 20 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2013

Have stayed there many times for business travel, due to convenient location for nearby dining & shopping. Room was clean & quiet, wifi was strong, HVAC was good, & breakfast options were fine. Told fitness center didn't open until 7, due to noise affecting nearby guest rooms, but could request access earlier, if exercised quietly. Accessed at 5:30 without need... More

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Arizona
Top Contributor
114 reviews 114 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 5, 2013

As a Choice Hotel member, I've stayed at lots of Choice hotels. This one was about the same. Some parts of it were modernized and very clean except for the hall carpet which was dirty & disgusting. It had the usual free breakfast which was good. The bed and the pillows were very comfortable. However....We were on the 3rd floor... More

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comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this review

Dear Guest, Thank you for choosing Comfort Suites Merrillville for your recent stay in our area We regret that your experience was less than satisfactory. We will take heed of your comments regarding wi-fi. We are thankful for mentioning all the positive sides which you observed during your stay. I hope that the next time you visit our area; you... More

Monroe, Iowa, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 30, 2013

Very nice room. Pool was very cold, heated but not warm enough. Check in was very slow!!! Close to lots of shopping and restaurants.pool was warm enough for a child to swim but way too cold for parents to enjoy. Quite a bit of noise from upper levels

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Indianapolis North Suburb
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 19, 2013

DH on business and l stayed 2 nights. King room with sitting area, very clean, comfy bed,friendly front desk day & night. Breakfast of standard hot items was good and ready before 6 AM. We were on interstate side and didn't hear traffic. Good value at $ 90+tax (wished we would had stayed here on previous Merrillville trip).

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Kokomo, Indiana
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 18, 2013

clean, one flat screen t.v. Nothing outstanding about this property. Loud and very close to highway. Rooms smaller than other Comfort Suite, Suite is just a sofa. Breakfast was just o.k., nothing outstanding about the breakfast either.

Was this review helpful? Yes 1
comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this review

Dear Guest, Thanks for staying at the Comfort Inn, Merrillville IN. We are checking the review. Our apologies for the inconvenience caused howsoever. We are continuously improving our rooms, amenities and other points related to cleanliness and other points mentioned by you. We would love to see you again at our hotel and we will definitely give you a nice... More

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2013

Good hotel, great area. Man on front desk was not very friendly & seemed to be there all the time. Once I managed to get a nice lady. Decent "hot/continental" breakfast. The lady working in there was friendly. The door to our room had a large gap from the knob down to the floor - enough to see out in... More

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comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this review

Valued Guest! Thanks for being at the Comfort Inn Merrillville and your overall review. We are glad for the appreciation about the hotel, the area and the service staff and above all the breakfast. At the same time we are taking effective steps to correct the points that you have mentioned. We are eagerly awaiting to welcome you soon. Sincerely,... More

Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 17, 2013 via mobile

The desk clerk was the best thing about the hotel. Our room wasn't clean with hair in the tub and the toilet not cleaned. Prices are high for what you get. The floor we were on was noisy and the elevator was not functioning correctly causing some concerns as to the safety. There are too many other hotels in the... More

Was this review helpful? Yes 1
comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this review

Dear Guest, Thanks for staying with Comfort Inn during your recent visit to our area. We appreciate your review and our apologies for the inconvenience you had howsoever. We understand your concerns regarding price and cleanliness and ac on that. Happy to note that you liked the service of the front desk clerk and she has been conveyed the appreciation.... More

Portland, Maine
1 review
4 of 5 stars Reviewed August 14, 2013

Would stay again. But a few things bug me. Just wish that the management would ... 1. Have more control over the guest laundry. There's no "sign-in / sign-out" log with user's name and room number. Washer and dryer are both full. What to do? This loosey-goosey situation can lead to the Hatfields and the McCoys. 2. Why does everyone's... More

Was this review helpful? Yes
comfortsuitesmerrill, Webmaster at Comfort Suites Merrillville, responded to this review

Dear Guest, Thanks for staying at the Comfort Inn and the review. We are investigating the issue you have mentioned and our apologies for the same however unlikely it may be. We shall take actions on each of the points observed. We believe that’s only way to improve. Glad that the desk lady could serve you nicely. You are always... More

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Additional Information about Comfort Suites Merrillville

Also Known As:
Comfort Suites Merrillville Hotel
Comfort Suites Merrillville Hotel Merrillville
Merrillville Comfort Suites
Address: 1344 East 83rd Avenue, Adj to 8311 Ohio Street, Merrillville, IN 46410
Phone Number:
Location: United States > Indiana > Merrillville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 hotels in Merrillville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Merrillville 2.5*
Official Description (provided by the hotel):
Comfort Suites hotel in Merrillville IN near Deep River Waterpark The smoke-free Comfort Suites(R) hotel is close to the Deep River Waterpark and the Indiana Dunes National Lakeshore. We are near many other points of interest, including: Indiana University Northwest Genesis Convention Center Blue Chip Casino Four Winds Casino We are walking distance from the Westfield Southlake mall, movie theatres and several restaurants. ... more   less 
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