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All 6 Marion hotels

Comfort Suites

2.0 of 5 Hotel   |   1345 N. Baldwin Ave., Marion, IN 46952
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67%
Ranked #2 of 6 hotels in Marion
A recent review
5 of 5 stars Reviewed April 16, 2014
Mrs D Memphis, Tennessee
  • Reviews (34)
  • Photos (20)
  • Amenities
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  • Room tips (6)
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34 people have reviewed this hotel

Traveler rating
    13
    9
    2
    6
    4
See reviews for
11
6
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Memphis, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2014 via mobile

President Suite Excellent Stay!!!Free Breakfast okay . They need a NEW Waffle Maker Too Slow! Hotel Affordable and Clean.Wonderful Indoor Pool! This Hotel is buy All Nice Restaurants to eat at . My Family Enjoyed it For His 50th Birthday .

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

Thank you for your review of the Comfort Suites Marion. We appreciate your comments and are happy to hear you think of us as a good location at a reasonable price. We hope to see you here on your next trip into the Marion area. More

buffalo
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2014

We had to travel to get treatment for our dog in Marion In. at Dr. Durkes Clinic. I was very hesitant to stay in a hotel that allowed pets. The minute I walked in the door my fears were relieved. The is no way anyone could tell there were dogs there unless one would bark or you were to see... More

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We strive for great customer service with each and every guest. We look forward to seeing you again when you come to Marion! More

Lexington, Kentucky
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2014 via mobile

I had to come to Marion for school. All flights were cancelled so we had to drive in a blizzard. When we got to the Comfort Suites, we were treated like royalty. Karen and Judy were the greatest -- we were stuck at the hotel due to the enormous amount of snow! These ladies left the breakfast food out all... More

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We strive for great customer service with each and every guest. We are happy that we could be able to provide food for you during your snowed in stay. We look forward... More

Raleigh, North Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2013

Stayed here for the Mississinewa 1812 event in town. Very nice hotel that has been re-furbished within the last year. Nice rooms and all worked great! Customer Service is very good and staff is friendly.

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

We are thrilled to hear that you enjoyed your recent stay with us. We are glad you were happy with your stay and the services that we provided for you. We like to personally thank you for your review and want you to let us know of any services we can help provide you with in the future. Our company... More

Sevierville, Tennessee
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2013

We have stayed here several times with each time being excellent. Comfortable beds, very clean rooms, flat screen televisions and a very good breakfast. The staff are all friendly too. We'll stay again. I'll recommend this Choice Hotel to everyone.

Was this review helpful? Yes 1
Karen M, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We strive for great customer service with each and every guest. We look forward to seeing you again when you come to Marion. More

Columbus, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 3, 2013

Visited with my granddaughters and was very pleased. We were given an early checkin on a Saturday morning after the hotel had been full with a basketball team the night before. The pool was awesome and warm. Our room was great -- clean, attractive and spaceous. Housekeeping provided us with fresh towels and gave us fresh linens for the pull-out.... More

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

We are thrilled to hear that you enjoyed your recent stay with us. We are glad you were happy with your stay and the services that we provided for you. We like to personally thank you for your review and want you to let us know of any services we can help provide you with in the future. Our company... More

Oklahoma City, Oklahoma
Top Contributor
50 reviews 50 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 17, 2013

Had the misfortune of checking into Comfort Inns and Suites in Marion, Indiana. The propertly advertises as 'Pet Friendly'. Needless to say, they are NOT. The desk clerk on duty, Carol Ritter was EXTREMELY rude when I advised that I was checking in with my dogs. She had put me in a room on the 2nd floor and proceeded to... More

Was this review helpful? Yes 2
Karen M, General Manager at Comfort Suites, responded to this review

Thank you for your recent review of our property and staff. I apologize that one of our Front Desk associates did not deliver great customer service to you. It is a disappointment to hear this. We value our guests and always want to make sure that everyone is pleased with our service level. We do use our Trip Advisor reports... More

Oklahoma City, Oklahoma
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 17, 2013

-No working Internet as advertised. Reception was less than professional when person found out we had a dog. We received an unprofessional lecture from this individual who also happens to be the head of guest relations. Simply because she believed pets should not be allowed in hotels despite pet friendly advertising. Older facility and this our second and last stay.

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

Thank you for your recent review of our property and staff. I apologize that one of our Front Desk associates did not deliver great customer service to you. It is a disappointment to hear this. We value our guests and always want to make sure that everyone is pleased with our service level. We do use our Trip Advisor reports... More

Grand Rapids, MI
Top Contributor
93 reviews 93 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 12, 2013

This is an old property with some updates. The rooms are spacious. The staff was very helpful. The beds and shower seemed very clean. I would give the common area carpet an average to poor rating. They were stained and not recently vacuumed. The breakfast items were overcooked, but there were other options of cold items to choose from.

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write this very valuable review. Your feedback is greatly appreciated as it gives us an opportunity to evaluate ourselves and address our shortcomings where necessary. We apologize for your disappointing breakfast experience. We will address this with our breakfast staff to ensure our hot items are not overcooked. We hope you will give... More

Brooklyn Park
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2013

We visit Marion about three times a year, and Comfort Suites is our first choice. (We have learned the hard way to make reservations well in advance for special events.) Service is always efficient and friendly. The rooms are always clean and super comfortable. We like having the couch and chairs to sit and visit. This was my first working... More

Was this review helpful? Yes
Karen M, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to let us know about your stay with us! We are delighted that we have been able to accommodate you. We strive for great customer service with each and every guest. We look forward to seeing you again when you come to Marion. More

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Additional Information about Comfort Suites

Address: 1345 N. Baldwin Ave., Marion, IN 46952
Phone Number:
Location: United States > Indiana > Marion
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
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Also Known As:
Comfort Suites Marion
Marion Comfort Suites

20 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (1)
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Hotel & grounds (3)
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Pool/beach area (1)
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Room/suite (7)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
62

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