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All 7 Madison hotels

Holiday Inn Express Madison

2.5 of 5 Motel   |   300 Franks Dr., Madison, IN 47250
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Ranked #5 of 7 hotels in Madison
A recent review
4 of 5 stars reviewed 5 days ago
PJM M Franklin, Tennessee
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50 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Franklin, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night at the Holiday Inn Express in Madison. The hotel is located north of the center of Madison in a commercial area on highway Indiana 62; the location is not as good as that of the Comfort Inn as it's more complicated to access downtown Madison or Hanover College. The room was clean, pleasant and quiet. The... More

Was this review helpful? Yes 1
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for answering our survey and for your kind review. I am always pleased to hear when our staff has met or exceeded a guests' expectations. Unfortunately, there are some things beyond our control (such as location), but hopefully our added effort to create a pleasant stay helped. Please stay with us again soon ! Bonnie Wheeler, CHA General... More

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are very few great hotels in Madison so the choice is pretty limited to a few national chains, a couple of "no-tell" motels, and a few locally owned places. I've stayed at the Holiday Inn Express several times and what I'll say is that the staff is what makes this place shine. The hotel has been through a few... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Madison, responded to this review

Dear Scott M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank... More

Indianapolis, Indiana
Top Contributor
50 reviews 50 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice hotel which has recently been updated. We had a king suite with whirlpool. It was a spacious, nicely appointed room. The bed was comfortable. There were a few mechanical things which needed work -- the air conditioner was noisy when it kicked on and the switch on the whirlpool didn't work. Breakfast was OK, but could... More

Was this review helpful? Yes 1
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

We appreciate your comments about our hotel. We have addressed the maintenance problem with the Jacuzzi and noisy air conditioner unit. I know when I travel sometimes the different sounds of strange locations are bothersome. I apologize the Breakfast Attendant didn't get the breakfast replenished in a timely fashion. We have addressed proper staffing during busy times and believe this... More

Lititz, Pennsylvania, United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 21, 2014

stayed here one night just passing through indiana . very clean , staff are wonderful . and king bed was very comfortable . would definitely stay here again . only problem we had was there was no refrigerator in room . that would of been a problem if we were staying more than one night , so make sure you... More

Was this review helpful? Yes 1
renies, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for letting us know about your stay, glad you had a great experience, anytime you need a frig just let us know and we will put one in your room. Thanks again. More

Linton, Indiana
Top Contributor
69 reviews 69 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed over one night here while in Madison. There was fresh cookies at check in which were good. Beds were double instead of queen, but still nice. Breakfast was good. It was a clean hotel and the staff were nice.

Was this review helpful? Yes
renies, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for taking the time to let us know about your stay, glad you enjoyed the breakfast hope you will come back and see us. Renie Stephens/GM More

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 26, 2014

I made reservations directly with the property as part of a block of rooms. I arrived at 11pm only to discover there was no reservation for me,even though I had a confirmation number and had given my credit card to guarantee it. The front desk staff was only moderately helpful acting like I must have made the mistake, calling the... More

Was this review helpful? Yes 2
renies, General Manager at Holiday Inn Express Madison, responded to this review

I am very sorry you encountered a problem with your reservation, my reservation clerk made it for the wrong date she has sent you a e-mail expressing how sorry she made a mistake and would like to offer you a comp stay if you return to our area. Again we our sorry we made a mistake on the date of... More

Rapid City, South Dakota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

Recently my family received a late night phone call that changed our lives. My brother was in the hospital in Madison Indiana and it was very serious. After a very long drive from South Dakota, and a night at the hospital, we needed rest. The hospital staff told us about this property, and we are so glad they did! From... More

Was this review helpful? Yes
renies, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for taking the time to let us know we took care of you and your family during a stressful time, our guest become family to us and we are so pleased you chose to stay with us and allow us to become friends with you and your family. Thanks again. Renie Stephens GM 8122651111 More

Arlington
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 29, 2013

I was disappointed this time by our stay at this hotel. We stayed in one of the suite rooms without the jacuzzi tub, and the bed was very hard, almost like laying on a board. There was also a plastic cover underneath the sheets (which were course and scratchy), so that it made the bed very uncomfortable. For the cost... More

Was this review helpful? Yes
renies, General Manager at Holiday Inn Express Madison, responded to this review

I am so sorry that your stay was not what you expected, I hope you will come back and give us another try we have replaced all bed linen. Hope to see you again. Renie Stephens/GM 8122651111 More

St. Johns, MI
Top Contributor
50 reviews 50 reviews
38 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 16, 2013

Me and my sister stay here 2 night to join in my mother-in-law's 90 years old birthday party. It was a small, clean and nice hotel in this historical town. The bed make me sleep very good after a long day's driving. I like there. It is great for family stay during visit this small town.

Was this review helpful? Yes
renies, General Manager at Holiday Inn Express Madison, responded to this review

We are so glad you had a wonderful restful stay, hope to see you again, and thank you for taking the time to let us know. Hope to see you soon. Renie Stephens/GM 8122651111 More

Spencerville, Ohio
1 review
4 of 5 stars Reviewed November 4, 2013

We had six rooms for three nights that were clean and comfortable, the staff was the best ever, Check in was fast and easy and they gave me a detailed receipt for each room!!! Breakfast was awsome with rolls sausage, pancakes, eggs, yogurt, juice, and coffee!!! Very impressed.

Was this review helpful? Yes
renies, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for taking the time to let us know about your stay, we are so glad you had a great time with us, we love to have groups stay with us, hope to see you again real soon. More

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Additional Information about Holiday Inn Express Madison

Address: 300 Franks Dr., Madison, IN 47250
Phone Number:
Location: United States > Indiana > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Madison 2.5*
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Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Madison
Madison Holiday Inn

47 photos of this hotel

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Near Holiday Inn Express Madison

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and visit the historical town of Madison, Indiana! You will find an assortment of historical buildings scattered throughout the town. With the Ohio River running right by town, Madison is great for weekend getaways and family vacations. Hotel features include free local phone calls and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage, gravy, bacon, scrambled eggs, omelets, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll.Experience Madison, Indiana with the Holiday Inn Express Hotel & Suites! Nearby attractions include: Argosy Casino, Belterra Casino, Caesors Casino, Grand Victoria Casino, Friendship, Kentucky Speedway, Clifty Falls State Park, Madison Regatta, Ribberfest Chataqua, and the Madison Folk Festival. ... more   less 
Number of rooms
62

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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