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Riverboat Inn and Suites

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906 E First St, Madison, IN 47250
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172 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

Stayed there once before and it was good, this visit on new year's eve 2015, the room booked in advance was not what was represented on the phone, no place to get ice, no view, no phone, will never come back.

Helpful?
2 Thank Randall C
riverboatmadison, General Manager at Riverboat Inn and Suites, responded to this review

We are so sorry you were disappointed in your stay. Unfortunately, by the time you made your reservation the "riverfront" rooms in the main building were already booked. You booked a "riverview" room in the Paddlewheel. The last thing we ever want is for a guest to be disappointed in their stay as you were. We hope you will give... More 

Kokomo, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2015

My mother and I came for Madison's annual Christmas tour and for us there is no better place to stay than the RIverboat Inn. We had a spacious, beautifully appointed room on the second floor. With the porch enclosed for winter we were able to enjoy the comfortable seating overlooking the Ohio River. The staff, as always, was friendly and... More 

Helpful?
2 Thank Debbie W
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

Thank you so much for staying with us during the Nights Before Christmas. The Nights Before Christmas is one of my absolute favorite events in Madison and it looks like you may be an even bigger fan. We enjoyed having you and your mother here and look forward to seeing you next time. Thank you for taking the time to... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 8, 2015 via mobile

I've been here twice. By far not the best or cleanest place I've ever stayed. Seems to be more of a sleeping spot for riff raff. Not so sure I will stay again. Something about it to me isn't clean. Too much cigarette smoke around to suit me. People should also clean up their messes.

Helpful?
Thank Tammy W
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

I am so sorry that you were not pleased with your Riverboat Inn experience and I thank you for taking the time to let us know. We work hard to provide clean comfortable rooms and a pleasant atmosphere for our guests, but we obviously let you down. I know we have been on the watch for people smoking inside the... More 

Madison, Indiana
2 reviews
5 of 5 stars Reviewed November 4, 2015 via mobile

Very nice hotel. Friendly staff and great service. Really enjoyed the river views and love the outside porch with the wood fire in the fire pit. Our room was very clean and very comfortable. Would highly recommend this hotel. Really close to historic downtown Main Street. Also right next to the bridge that crosses over into Kentucky. You can walk... More 

Helpful?
Thank mractivitydirector
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

We're so glad you enjoyed your stay with us and we really appreciate that you took the time to write such a nice review. Thank you so much. We hope to see you again at the Riverboat Inn! Terry More 

Tennessee
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 1, 2015 via mobile

I would not recommend this establishment to anyone who expects hot water, hair dryer in the room (or even available), drains that function, decent coffee or space to turn around in the room to stay here. Nice view of the river and bridge however. I won't stay here again. It was not worth the price.

Helpful?
Thank scenic49
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

I can't apologize enough for the problems you experienced during your recent stay. If you would be kind enough to call me so that I can find out more about the issues and make sure they don't happen again. I would also like to do something to make this more palatable for you. Just call the Inn at 812-265-2361 and... More 

Haslett, Michigan
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 20, 2015

In fairness, let me start with the positives: the staff was very, very friendly. Also, the view of the river and bridge is very nice. However, since there are more important things when choosing a hotel than the staff or view, let's get started. The Riverboat is divided into several different buildings. We stayed in the Paddlewheel building. From the... More 

Helpful?
Thank Gregg R
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

Dear Greg, thank you for taking the time to write a review. Obviously, we prefer to get flattering reviews, but reviews like yours really help shake us up. You were supposed to have received a daily maid service. I don't know where the failure, but we will be checking into this so that this doesn't happen anymore. The rooms are... More 

1 review
5 of 5 stars Reviewed October 19, 2015 via mobile

Took entire family down for the weekend and had a wonderful time. We rented a cottage. Very nice and clean. Couldn't have asked for more.We had dinner at Key West Shrimp House. Awesome We weren't even a block from the river. Will definitely go back again maybe in the spring.

Helpful?
Thank Julie P
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

We're so glad you had a good time staying with us. Madison is a wonderful town and we love the part we get to play in helping people enjoy our area. We will look forward to seeing you again! Terry More 

Rushville, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 13, 2015

My husband and I rode our motorcycle down to see Madison for a few days. Our room had a balcony that had the perfect view of the river and the bridge. The outdoor spaces were wonderful with many different deck and seating areas to visit and enjoy the view. There was a fire pit, gas fire top tables, and fountains.... More 

Helpful?
Thank Kathleen8697
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

We're so glad you enjoyed your stay with us. Kathie works hard making sure that our guests have everything they need to have a good time. It's even a fun place to work! Thank you also for your suggestions of things to see and do in Madison. Terry More 

Indianapolis, Indiana
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 5, 2015 via mobile

Staff could not be friendlier or more helpful. So many outdoor seating options to sit in the sun and watch the river. Pleasant walk to shops and restaurants. Room clean and comfortable. Not luxurious but all you need for a good sleep. Comfortable bed.

Helpful?
Thank suzindy8933
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

I'm so glad you enjoyed your stay with us. It's so much fun for all of us on the staff when guests have a good time here. Thank you for letting us know about your impressions. We hope to see you again soon at the Riverboat Inn! Terry More 

Chicago IL
1 review
5 of 5 stars Reviewed October 1, 2015

All of the people running the place could not have been nicer, and the accommodations are unique but in a beautiful, comfortable way. Great views, great social life, walking distance to everything downtown... just wonderful!

Helpful?
Thank PauliePencils
riverboatmadison, Manager at Riverboat Inn and Suites, responded to this review

We're so glad you enjoyed your stay with us and we hope we can look forward to seeing you here again. Don't forget to let us know you are a repeat guest as we give repeaters a discounted rate. Thank you for taking the time to write such a great review. Terry More 

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