I travel a lot. Getting the basics right is paramount to any hotel/motel stay. I got the last room available on a Saturday night. It was a cold evening. The heater didn't adequately heat the room. When I got ready to go to bed I turned down the bed spread and found the pillow dirty with black marks on the... more

I am not sure that I stayed at the same place as the other people who gave this motel such good reviews. We were given a room way in the back, behind the restaurant, because I had asked for a first floor accessible room. It wasn't a bad room, and the beds were comfortable, but it could have used some... more

Good hotel. Clean and modern. Large rooms. Would stay there again. more

Made an online reservation for 2 non smoking rooms at 1PM, arrived at 4PM and was told they were booked and only smoking rooms were available. So why did they take my reservation 3 hours earlier for non smoking? Oh well, needed the rooms. Some smoke smell, heavy air freshener smell. Rooms were very clean, decently decorated, fairly large. Bathroom... more

We travel to Madison three or four times each year, and Best Western is now the first place we check to make reservations. Clean, very clean. Adequately furnished, if not luxuriously. Staff is responsive, and quite friendly. Has a small-town feel. Not on much of a picturesque property, but they do well with the setting they're on. And has been... more

We stayed at this hotel back in 2003 and vowed never to stay again, it was a dump. But we were on the web and looks like the hotel was looking better and the rate was great. Upon arrival, we noticed a huge difference. This hotel has won back our hearts, service was great, breakfast was even greater (fresh waffles),... more

We stayed here on a visit to Madison. The rooms were clean and well kept. There are no interior corridors as this is a motel. The "indoor" pool was also clean and larger than a lot of motel pools, but it is not truly an indoor pool as you must go outside to get to it. Since this is a... more

What a really sweet hotel, my room had a nice live in feel, not like a hotel room, but a room like at your house. They just have renovated the hotel and it was perfect. The indoor heated pool just hit the spot. I normally dont eat at hotel restaurants, but I gave theirs a chance, and I wasnt disappointed... more

We have stayed at the Best Western in Madison several times over the past 7 years. In the beginning it was a very enjoyable place to stay at a reasonable rate. The accommodations were very nice. The rooms now are in need of renovation. The pool was great and the pool hours excellent and timely. A variety of restuarants are... more