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Super 8 Madison Hanover Area

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308 Demaree Drive, Madison, IN 47250 (Formerly Country Hearth Inn Madison)
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1 room 1 guest
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Super 8 Madison Hanover Area
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (17)
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Manitowoc, Wisconsin
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Not very clean, window was broken, and breakfast was typical. The staff were nice to us and the location was ok. Just seemed like cleaning wasn't their strong suit and a good handyman would be an idea. The whole hotel smelled very musty to us also.

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Saint Louis, Missouri
Level Contributor
175 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We found this to be a very convenient motel for our visit to Madison, Indiana. The rooms were clean and comfortable. And the motel was quiet. Our only problem with the motel was the desk clerk. She was not knowledgeable about the area. We had arrived late at night, so it was quite dark. I asked her about a certain... More 

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Kayla M, Manager at Super 8 Madison Hanover Area, responded to this review

Thank you for staying with us. We are all more likely to try someplace new at a friend's recommendation. Our mission is to give you great customer service, a spotless room with a great breakfast and as many savings as possible. We want our guests to have a wonderful experience and to become repeat guests. More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We got to our hotel around 1am and was signed in by a male that looked like he would rather be anywhere but there. No smile, no welcome, no thank you, no nothing. Want to use a debit card? Too bad, they won't take them. Luckily we carry credit cards "just in case". We were on the first floor because... More 

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Kayla M, Manager at Super 8 Madison Hanover Area, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. More 

FINDLAY
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The only real problem was why I did not receive the sale rate that I had been quoted using the 800 toll free number when I booked the room. I was charged $167 and change which I guess I should have brought this up while I was there for the 2 nights. The people that run the place could have... More 

Review collected in partnership with Super 8

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Kayla M, Manager at Super 8 Madison Hanover Area, responded to this review

Thank you for the compliments. Our goal is give our guests the best overall value for their stay. That value begins with a friendly greeting with an easy checkin, leading you to a spotless room, providing a top of the line Serta mattress then offering you a full hot breakfast every morning. Simply stated we believe in giving our guests... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 15, 2015

Rooms were very clean and staff was very nice. I believe this location just opened. Shower heads and faucets could use an upgrade, otherwise it served its purpose. Coffee in room and breakfast selection could be improved. Would stay again if in the area.

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Kayla M, Manager at Super 8 Madison Hanover Area, responded to this review

Thank you for complimenting myself and the staff. Customers like you are the reason we are in business. We appreciate the referrals and were glad you will make this your home awy from home. The owner knows how to build a hotel and we know how to provide customer service More 

Madison, Indiana
1 review
4 of 5 stars Reviewed June 26, 2015

We stayed for one night. Had a room with the hot tub/jacuzzi. Very nice! Good Air Conditioner. Good TV (large). Very clean room. Quiet location - especially if you're in the back where there is a large field outside your room.

Review collected in partnership with Super 8

Was this review helpful? Yes
Kayla M, Manager at Super 8 Madison Hanover Area, responded to this review

Thanks for the kind words. We believe entering this year we want to take customer service to another level. We always believe in improving and we appreciate customer feedback. "Something New, Something Different" is our motto. We are all about service, value and more service. We look forward to your next stay. More 

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