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BEST WESTERN PLUS La Porte Hotel & Conference Center

3.0 of 5
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444 Pine Lake Avenue, LaPorte, IN 46350 (Formerly Best Value Inn & Suites)
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BEST WESTERN PLUS La Porte Hotel & Conference Center
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1 room 1 guest
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Ranked #3 of 6 Hotels in LaPorte
A recent review
3 of 5 stars reviewed 3 weeks ago
msditty Kokomo, IN
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264 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS La Porte Hotel & Conference Center
See the most recent reviews
Kokomo, IN
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went with another couple. Our visit was so that we could enjoy the beach in Michigan City during the day and the casino at night. The beach is only 15 minutes away which is a plus. So is Blue Chip Casino. The hotel is average overall from check in to check out. The staff was cordial enough and the... More 

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

Msditty, We actually just ordered new furniture for our outdoor pool area and it should be out in the next week. We always strive for 5! We will use your feedback to help improve for other future guests. If you are ever in the area again we would really love another opportunity to serve you again. Thank you for your... More 

Paris, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at a lot of hotels for work. We normally get put in cheaper not so nice hotels but they worked it out so we could stay at this nicer place. Everyone was very nice, helpful and quick to help. You can tell that they care. The beds were very comfortalble and so were the pillows. The Bar and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

We are very happy to work with many local and out of state businesses on rates. We understand that when on the road traveling it is very important to try to be a home away from home for our guests. We are very happy that you had a great time and hope to see you again! Crystal S. Assistant GM More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone at the hotel was great and my room was very comfortable I will definitely be staying here when I am in town to visit my family. I am close to home and it has all the amenities I need as a traveler.

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

We are thrilled that you enjoyed everything! We look forward to seeing you again in the future and hope that you have a great summer! Crystal S. Assistant GM More 

Branson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Overall this is a nice hotel in a small town off of I-80 tollroad. The on premises restaurant was convenient as we did not know the area well. Food was good, delivered fast. Kind staff. Very helpful and quickly resolved a noise problem that we complained of. Thank you.

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

Shannon, We are so glad that you enjoyed everything. I will pass along your compliments to our staff. We so greatly appreciate your kind words. We hope to see you again! Crystal S. Assistant GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Serves your purpose, needs to be up graded in a lot of areas. pool area not the best, walls crumbling around hot tub area. Green on fill faucet. Room temperature not good, could not adjust temperature to be comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

Our maintenance staff has fixed the issues from your review. We take pride in running a well maintained and comfortable hotel for our guests. We apologize that this stay did not meet your standards or ours. If you would ever like to stay in the future you can contact me directly at 219-362-4585 ext 103. Thank you for your review... More 

Midwest
Level Contributor
145 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pay cheap, sleep cheap or not at all. Just didn't care much for the room and found that the hotel wasn't being kept up. Needs remodeling and thorough cleaning. Don't know if we came at a bad time but I don't think we will ever go back.

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

We take all preventative maintenance and deep cleaning issues very seriously. Our staff works very hard to ensure that every guests' stay goes beyond their expectations. I am so sorry that we did not do that during your stay. I have passed along you feedback to our management staff so that we can ensure that this does not occur for... More 

Whiting, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The staff would not clean my Daughters room for her wedding night. She stayed in the room the night before and it was never cleaned. We called the desk and they just sent up clean towels. It took 4 calls to get the room cleaned. The staff did not care.

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

This is very surprising and disturbing to hear. We care very much for all of our guests, especially on such special occasions such as a wedding. I think that there may have been a misunderstanding that another guest would be in your room for the second night. We will try harder to make sure that no other mistakes like this... More 

La Porte
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

The shower water was not hot and took five minutes each time to warm up; both the pool table and air hockey machine kept going out; there is no room service; and, you have to ask for extra towels even though there are none in the pool area; not a lot of help from staff about the choices of rooms... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

We rent our arcade games and pool table from an outside vendor so I will let them know of the issues you experienced. We do offer To-Go orders for our restaurant since we do not offer room service for our restaurant (The Timbers). It is posted that our pool is unattended by a life guard so we have management on... More 

Brookville, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Both times at best western in Laporte were comfortable. Both rooms clean and each stay the staff was very helpful and nice. I enjoy that they have the refridgerator in the room and a microwave. If you need any additional things in your room they are very fast about bringing them to you or they have them at the front... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

We are so excited that enjoy our location! We are very grateful to have your business and are happy that you will come back again. As always, thank you and we will see you next time! Crystal S. Assistant GM More 

Illinoise, United States
1 review
5 of 5 stars Reviewed July 28, 2015

I thought my card had been over charged but it was just a hold as explained by management. They were very kind at explaining it to me and we got the problem fixed right away. They have staff that stays late into the night to help when it gets busy. The room was very comfortable and pleasant. Some hotels make... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review

I am glad that we were able to get the authorization on your card explained to you. We hope it didn't create to much confusion. We over authorize each room for 30.00 for a temporary hold for hotel incidentals. If nothing is charged to the room it is released upon departure. For debit accounts, it just takes a additional time... More 

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